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0411428942JewkesQualitative Inquiry
© The Author(s) 2011

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QIX18110.1177/107780

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Qualitative Inquiry

Autoethnography and Emotion as


18(1) 63­–75
© The Author(s) 2011
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Intellectual Resources: Doing Prison sagepub.com/journalsPermissions.nav


DOI: 10.1177/1077800411428942
http://qix.sagepub.com
Research Differently

Yvonne Jewkes1

Abstract
In contrast to many other social sciences, criminology has largely resisted the notion that qualitative inquiry has
autoethnographic dimensions and remained quiet on the subject of the emotional investment required of ethnographic
fieldworkers studying stigmatized and/or vulnerable “others” in settings where differential indices of power, authority,
vulnerability, and despair are felt more keenly than most. Emotion appears in criminology in discussions about public
sentiments, populist punitiveness, and the emotional motivations behind offending but rarely features as a lens through
which one might better understand the process of doing research. This article examines the state of the field, discusses the
work of a small minority of ethnographers who acknowledge the emotional content of prison studies, and tells the story
of a personal research encounter that changed the author’s methodological and theoretical orientation. It argues that a
more frank acknowledgment of the convergence of subject-object roles does not necessarily threaten the validity of social
science, or at least, “it is a threat with a corresponding gain.”

Keywords
prison, emotion, criminology, autoethnography, reflexivity, epistemology

Introduction work of a handful of researchers who do acknowledge the


This article proposes a different approach to prison ethnog- emotional demands of prison ethnography, albeit to an
raphy than is typically adopted in academic studies. Carolyn extent that is relatively limited compared to other fields in
Ellis (2009, p. 84) asks, “Why does social science have to the social sciences. Following this, I will reflect on my own
be written in a way that makes detailed lived experience experience of an encounter I had with one individual whom
secondary to abstraction and statistical data?” Criminology I interviewed as part of a study of masculinity, identity, and
appears especially guilty in regard to abstraction and statis- power in prisons2 and who proved to be a powerful emo-
tics; our positivist roots1 and reliance on bureaucrats in tional and intellectual resource for my subsequent work.
government departments for both funding and access to the
field have commonly resulted in work that neutralizes the
complex human relationships, potentially dangerous situa- Autoethnography and Emotion:
tions, and emotionally charged topics we frequently engage The Coyness of Criminology
with. There is an unspoken understanding that if we disclose Much has been made of the “eclipse” of qualitative, socio-
the emotions that underpin and inform our work, our col- logical prison research, particularly in the United States
leagues will question its “validity” and perhaps even our (Simon, 2000; Wacquant, 2002). Although there is plenty of
suitability to engage effectively in criminological research evidence to suggest that its demise may have been exagger-
(Drake & Harvey, 2010). So instead, where emotion is pres- ated,3 even prison ethnography—while “rich” in the sense
ent at all, it is, as Ellis characterizes, “simply another vari- of giving voice to prisoners and (to a much lesser extent)
able to add to rational models for studying social life” (Ellis, prison staff—largely diminishes or sidesteps any suggestion
2009, p. 85). This article critically questions the privileging
of a methodological orientation that minimizes the signifi- 1
University of Leicester, UK
cance of emotional experience and downplays the research-
Corresponding Author:
er’s internal, psychic realm and external, cultural experience Yvonne Jewkes, University of Leicester, The Friars, 152 Upper New Walk,
and biography. The article is broadly organized in two parts. Leicester, LE1 7QA, UK
First, I will examine the state of the field and discuss the Email: yj25@le.ac.uk

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64 Qualitative Inquiry 18(1)

of connectedness between ethnographer and participant. nervousness, dilemma, and so on, but they rarely admit to
Yet prison researcher Alison Liebling’s (1999) observation these feelings in their published narratives.
that any research is usually driven by personal curiosity and With much prison scholarship being financed by the
that often the particular environment and topic selected (or political establishment, and “administrative” criminology
stumbled upon) resonates with some conscious or uncon- and “crime science” dominating policy agendas, the “cool
scious interest whose origins pre-date the research project rationality” (Hubbard, Backett-Milburn, & Kemmer, 2001,
surely pertains to both quantitative and qualitative research. p. 119) that has informed methodology is predictable enough.
It is the contention of this article that in failing to disclose Yet prison researchers’ reluctance to publicly acknowledge
their autoethnographic roles4 and their own emotional either the autobiographical elements of, or their emotional
responses to what are frequently challenging and highly responses to, conducting ethnographic studies in institutions
charged emotional environments, prison scholars are doing where all aspects of being are frequently raw and close to the
a disservice to those who follow them (e.g., doctoral stu- surface remain puzzling, especially given that many of the
dents) who frequently approach the field with high levels of “classic” ethnographic studies of imprisonment have been
anxiety. In comparison to many other fields of scholarly written by individuals with some personal experience of the
interest, prisons generate a high degree of curiosity for those prison, either as inmates or staff.
whose only knowledge is gained through popular media More broadly within the social sciences, Hochschild’s
representations. Many novices to prison research embark on (1983) concepts of “emotion culture” and “emotional
ethnography armed not only with knowledge gained from labour” have inspired countless studies of the ways in
the classic texts but also with latent ideas informed by mov- which professionals (air cabin crew, debt collectors, medi-
ies, television series, and the press, which tend to offer con- cal staff, social workers, etc.) cope with managing their
tradictory images: prisons being portrayed as either violent emotions while fulfilling the demands of their jobs, and
and disordered hell holes or as holiday camps for pampered within some academic disciplines (notably sociology and
inmates. These representations come to form part of our social anthropology) many studies have been published
“habitus” (Bourdieu, 1977), the basic store of knowledge that acknowledge the emotional resources required of eth-
that we carry around in our heads as a result of living in a nographers. However, there remains very little literature on
given, mediated culture. They might be inaccurate, but they the emotion work of conducting research with individuals
persist in the collective imagination and, by feeding into the being processed through the criminal justice system and
novice researcher’s anticipations, they may lead to consider- little reflection on studying prisons and prisoners beyond
able anxieties about the prospect of entering the field. Many the practical and empirical difficulties arising from field-
not only want to “know” and “understand” but also want to work (Schlosser, 2008).
anticipate how they will “feel” when they experience a The absence of emotion in prison studies is all the more
prison environment for the first time.5 surprising given that a sociology of emotions can be dated
However, despite these feelings being “poignant, lasting, back to more than half a century when Goffman (1959)
and eminently sociological” (Garot, 2004, p. 736), by the popularized the idea that emotion involves effort with his
time these same researchers come to write up and publish argument that individuals’ behaviors always involve the
their findings, most appear to have forgotten the sensations presentation of “self” to audiences of “others” (and also
experienced at the start of the research process and have wrote on the characteristics of “total institutions”; Goffman,
become blasé about their experience in prison. The reasons 1961). Since that time there has been a burgeoning literature
for their nonchalance are perhaps understandable: The most devoted to emotions in qualitative research, encompassing
alien of environments become familiar over time and, while biological or neurological theories; symbolic interactionist
sporadic dramas can punctuate prison life, for the most part, theories; ritual theories; power and status theories; stratifica-
the rhythms and routines of penal institutions have an ordi- tion theories; and exchange theories, as well as Goffmanesque
nary, repetitive nature that makes them relatively easy to dramaturgical theories (see Turner, 2009, for a critical
become accustomed to. Furthermore, a reflexive approach is overview). While different in orientation and methodology,
not to everyone’s taste; some researchers are not prepared to these approaches to the study of emotions have been
interrogate the significance of self in their ethnographies, not described by Turner, as the “cutting edge” of sociology
least because such self-reflection can be a distraction from (Turner, 2009, p. 340). However, while some sociologists
what the research is “really about” (Crewe, 2009). More than and anthropologists are comfortable with the notion that
that, however, the academic environment arguably trains one of the essential skills of an ethnographer is learning an
researchers to be rational and objective, to “extract out” emotional vocabulary—of not only interpreting but of feel-
emotion and not disclose feelings of anxiety, confusion, vul- ing the “finer shades of anger, pity, or whatever the host
nerability, or anything of their selves. In informal conversa- population specializes in” (Beatty, 2005, p. 2)—within
tion, all prison researchers will relate stories about moments studies of criminal justice feelings are commonly left as a
(or prolonged periods) of empathy, embarrassment, fear, “residual category” (Garot, 2004, p. 737), fulfilling an

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Jewkes 65

important confessional role in field notes but remaining pri- One notable exception to this reticence to acknowledge
vate and unpublished. that researcher subjectivities and positionalities can enrich
Perhaps part of the problem for some social scientists lies ethnographic accounts of the prison is a recent contribution
in the difficulty inherent in defining “emotion.” Emotions by Phillips and Earle (2010), which offers a reflexive inter-
operate at many different levels of reality—biological, neu- rogation of prisoner identities and social relationships with a
rological, behavioral, cultural, structural, and situational— particular concern for how race and ethnicity interplays
some of which will appear relevant to any given researcher with class and gender in methodologically significant ways.
and others will have no resonance at all. Following a broadly Compelled to recognize that their study of prisoner identities
social constructionist line, this article is underpinned by a could not be divorced from a reflexive engagement with
view that societies reveal an emotion culture of ideologies, their own identities, Phillips and Earle are refreshingly can-
norms, logics, vocabularies, and other symbolic elements did about the ways in which their own biographies, identi-
that specify what individuals are to feel in particular types of ties, and memories framed the study, including, respectively,
situations and how they are to express emotions but that there memories of violent racism experienced as a child and time
is a biological and universal basis to many emotions. In other spent serving a prison sentence as a result of “incautious
words, emotions are channeled by culture and structural con- political activity” (p. 366). For the most part, however, the
texts, but activation, experience, and expression of emotions “self” remains hidden in mainstream social research. Writing
are connected to the human body (Garot, 2004, p. 737). It about prisoners’ biographies, Sim (2004) argues that crimi-
may be precisely the corporeal, visceral quality of emotion nology’s fixation with methodology, objectivity, restrained
that is so problematic in fields like prison studies where language, and appropriate form means it does not know what
quantitative, government-funded research is dominant. to do with these writings. Equally, it might be argued that
Bosworth et al. (2005) express the problem with more these fixations discourage any form of biographical or emo-
chutzpah than most: tional intrusion by the researcher.
In other social science fields much has been written
Criminologists tend to present their analysis of the about the blurring of professional and personal identities in
prison in the form of inhuman data. As a result, prison the research environment, and there has emerged a recogni-
studies have become cold, calculated, surgical. . . . tion that ethnography is always partly autobiographical. In
These days, most criminologists make precision cuts— particular, psychosocial approaches highlight that the “inner
no blood—no humanity. Why? So no one will care. worlds” of fieldworkers structure their choice of research
Keep it statistical, inhuman, no compassion. (p. 259) setting, their experiences in the field, and the research roles
they assume (Hollway & Jefferson, 2000; Hunt, 1989).
The orthodoxy is that it is our responsibility to ensure Feminist literature has also emphasized that drawing on and
that our research meets the standard of good scientific work: theorizing about one’s personal experience can be valuable
to the research process (Oakley, 1981). In subjects where
The ethnographer must neither be in the service of psychosocial and feminist perspectives have gained ground,
some political establishment or profession nor an then, researcher subjectivity is recognized as a valuable
organic intellectual seeking to further the interests of resource that affects every aspect of the research process
marginalised, exploited or dominated groups. Both of from choice of project to presentation of “findings” whether
these orientations greatly increase the danger of sys- consciously or unconsciously so.
tematic bias. (Hammersley, 2005, p. 12) In some areas of criminology, too, there has been a grow-
ing recognition that the research process is an inherently
To many criminologists, who pursue particular research personal, political, and partial endeavor. Ferrell (1998)
agendas precisely because they are drawn to marginalized, argues that we must
exploited, or dominated groups, Hammersley’s position
seems absurd. Nevertheless, when it comes to writing up reintroduce the humanity of the researcher into the
their data the macho, gung-ho mentality that character- research process and make a case for critical, reflexive,
izes much sociological prison literature (Walker & autobiographical accounts and understandings—for
Worrall, 2000) is a frame of mind that appears to be mir- “profound self-disclosures” and openness to the
rored in the stance adopted by academic researchers who “subjective experience of doing research”—as part of
rarely expose anything of themselves or their feelings in the field research process. (p. 24)
what is a fascinating, unpredictable, and secretive envi-
ronment. While others have expressed concern about the Writing about police work from a feminist-psychoana-
absence of “pain” from accounts of prison life (Liebling, lytic perspective, Hunt (1989) similarly argues that subjec-
1999), equally intriguing is the absence of the researcher tivity and the self always intrude in research, to the extent
as a person. where “fieldwork is, in part, the discovery of the self

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66 Qualitative Inquiry 18(1)

through the detour of the other” (p. 42). “Breaking the and the dominant themes appear to be “getting upset,”
silence” about personal motivations for doing prison “becoming angry,” or “overempathizing.” For example, Mary
research and reflecting on what particular features of the Bosworth (1999) describes her study of resistance, agency,
prison draw the curious in, Liebling (1999) says, and power in women’s prisons as politically rather than meth-
odologically driven, but entering the field of research with a
They indicate much about us as well as the prison: highly politicized feminist agenda led to a blurring of the per-
confinement, authority, power, control, injustice, vio- sonal and the political, and Bosworth narrates how overem-
lence, relationship, hope, pain and sadness. Both pathizing with her female prisoner respondents had dire
extremes of human nature—its capacity for good and consequences for her health. Alison Liebling (1999) describes
evil—are present in prison in perhaps their starkest her research team’s response to a particularly exhausting eth-
form. . . . A curiosity about the human spirit and the nographic experience during which they were tempted to
institutions we create, and a concern that its better “drink and smoke more than usual, listen to extra loud
side be nurtured, however challenging the odds, may music, drive too fast and resort to other stress-related behav-
drive our research lives. (pp. 151-152) iours, to let off steam” (p. 150). Julie Mills (2004) describes
conducting fieldwork among male sex offenders and being
Ironically, while criminological researchers have tradi- greeted one day by a large group of men who shouted, wolf
tionally underplayed their own emotions, recently there has whistled, and subjected her to sexual innuendo. She admits
been a vogue for writing about the emotional textures of to feeling overwhelmed and terrified, not so much by their
offending and victimization, perhaps partly reflecting trends jibes as by the sheer noise they made. Laura Piacentini
elsewhere in the humanities and social sciences where theo- (2004) recalls feeling “exposed and vulnerable” as she “per-
ries of emotions—and, indeed the establishment of a distinct formed” for a poetry-loving governor or acquiesced to the
“sociology of emotions”—have surfaced in recent years command that she wear make-up because he “liked that”
(see Turner, 2009, for an overview). In relation to offend- (p. 21), and her gruesome tales of failing health, poor diet,
ing, the new currency of emotion reflects the schism and getting a large tick bite on her scalp, go some way to
between “rational choice” or “situational” criminologies conveying what it was actually like to be deeply immersed in
and the emergent (though now established) field of cultural the Russian penal system. All these examples illustrate that
criminology, wherein Katz (1988), Ferrell (1999), and others prison research can be emotive, affecting, and harrowing.
have rounded on what they see as the utilitarian, disembod- On the other hand, encounters in prison can be positive
ied, and bloodless approach adopted by these perspectives and unusually life-affirming experiences. Much is made of
and sought instead to highlight the expressive, emotional, “rapport” in the research methods literature and, while the
and sensual nature of much offending behavior (Yar, 2009). existence of rapport does not imply any sort of bond or
At the same time, the emotionalization of public discourse affection between people, it does involve mutual respect
about crime and criminal justice and the introduction of (Spradley, 1979). However, most novice prison researchers
sanctions within the criminal justice system that are explic- are surprised by how unfailingly, candidly, honest both pris-
itly based on, or designed to arouse, emotions (a combined oners and prison staff can be, and bonds can form during
set of processes that are captured by the term “populist puni- the process of data gathering and in the sharing of personal
tiveness”) have resulted in a “return of emotions” to criminal stories. Over the years that I have researched in prisons,
justice, penal policy, and the law (Karstedt, 2002, p. 301). several respondents have disclosed to me things they had
Nonetheless, the vast majority of prison research remains never told anyone before and given me poems or papers
curiously immune from these influences and, while cultural they have written and articles about prison that they thought
criminology has sought to understand the “sneaky thrills” might help with my work. Some have shown me photo-
(Katz, 1988, p. 52) inherent in much criminality, there have graphs of, or letters from, their loved ones; others have
been few attempts by criminologists to account for why they shown me lovingly crafted models made from matchsticks
do research, what their conscious or unconscious motiva- or works of art they have created. Many have shared with
tions might be, and how they feel both while carrying out me personal and intimate stories and memories from their
the research and afterwards. It is as if fear of exposure as lives before prison. Some have cried before me; several
an emotional human being, capable of compassion and have got angry as they have recounted what they view as
empathy with respondents or, indeed, excitement about the grave injustices; a few have asked me to help them (e.g., by
research process (which surely invariably has sneaky putting their case for release on temporary leave to a prison
thrills of its own), will undermine their findings or create officer or governor). Such experiences are not uncommon;
what appears as “soft” research. prison ethnographies frequently yield information of a
In the rare instances where the emotional dynamics of deeply personal nature and, sometimes, rapport may be
research are acknowledged, they are usually conceptualized superseded by genuine, if very transitory, friendship, as
as negative, draining emotions (distress, danger, risk, etc.) prisoner respondents seek to make emotional, experiential,

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Jewkes 67

and intellectual connections with the researcher. However, advice from staff is another (Genders & Player, 1995; Mills,
the researcher is inevitably faced with the problem of know- 2004). Reflecting on her presentation of self through cloth-
ing what to do with these personal, intimate exchanges ing while interviewing offenders, police, and solicitors,
because they challenge the “usual criminological obsession Adams concludes that “dressing” for interviews (either
with data, objectivity, and generalizability” (Bosworth “up” or “down”) raised doubts in her own mind about her
et al., 2005, p. 254). Moreover, for the most part, the authenticity and integrity, as she feared presenting an
researcher’s own emotional response to what may be “unreal” or “false” self (Adams, 2000, p. 391).
breathtakingly frank disclosures goes unrevealed. Refusing the offer of keys, using prison slang when
appropriate, and making clear to participants at the outset of
each interview that one is a university researcher with no
Insiders and Outsiders particular agenda, political or otherwise, are additional
The personal experiences described above bring into sharp ways in which researchers commonly attempt to minimize
relief the insider–outsider dichotomy. Another example, their differential access to power and resources in relation
common in the prisons literature, is that of the good-hearted to prisoner respondents. Jacobs (1977) notes that part of his
nicknames assigned to fieldworkers by prisoners, which presentation of self as a student researcher at Stateville
may also signify the passage between stranger and famil- Penitentiary, independent of any formal structures of power,
iar acquaintance or “outsider” and (partial) “insider.” For was to sport a beard; a tactic which is clearly only available
example, Sparks and Hay recount how they became known to male researchers! Such strategies hint at the ways in
by their respondents as “Pinky and Perky,” “Bill and Ben,” which subject positions are relational, contingent, and con-
or “The Dynamic Duo” after Batman and Robin (Sparks, tinually being formed and reformed in research. Coretta
Bottoms, & Hay, 1996), while King and McDermott became Philips records an experience in a prison when her identity
“Dempsey and Makepeace” during their prison research as a “black/mixed race woman with ‘loxed’ hair” elicited a
(King, 2000). At one prison where I spent several weeks “look of hostile incomprehension” on a White female prison
conducting ethnographic fieldwork, I became regarded by administrator’s face and resulted in a tendency for prison
the prisoners as “one of them” (or even as “one of the lads” officers to primarily address the White, male, but junior,
as one prison respondent expressed it) as opposed to the member of the research team (Phillips & Earle, 2010, p.
more ambiguous “one of them” referring to all those with 366). Phillips’ experiences underline the importance of race
officially sanctioned power over prisoners (Jewkes, 2002). and its intersections with class and gender, not least because
In this way, then, an element of autoethnography is inevi- they give lie to the notion that female researchers are often at
table for, although usually applied to research conducted an advantage in male-dominated “public” spaces. It has been
by someone with “insider” status, it is not restricted to suggested that women in the field draw “hardly a glance
“natives,” in the anthropological sense. As an early pio- from males engaged on more important business” (Warren,
neer of autoethnography, David Hayano (1979) notes a 1988, p. 18) or are simply perceived as “harmless” by men,
researcher may acquire, through close acquaintance with a to the extent that they may be afforded access to areas of the
group, the perspective of “insider” with a group or individ- prison and to information and confidential reports on indi-
ual with whom he or she identifies. vidual prisoners, which arguably “border[s] on trespass”
Defining “insider” and “outsider” status is complex as the (Warren, 1988, p. 18). However, Phillips’ account illustrates
categories can be fluid or asymmetrical, and rigid adher- that the ways in which gender, class, race and ethnicity, age,
ence to binary classifications or homogeneity within subject and physical appearance intersect and are perceived by oth-
positions can lead to accusations of essentialism (Merton, ers may not only frame the fieldworker’s initial reception
1972; Phillips & Earle, 2010). In the prison context, research- into the field but may also affect the ongoing research
ers frequently have to position themselves (physically and process.
ideologically) between officers and prisoners, which can be The frequent references in prison scholarship to an
detrimental to the building of trust and rapport with both underlying gender dynamic when discussing the familiar
“sides.” Indeed, so emphatically drawn are the lines of dilemmas of dress, carrying keys, and being “taken seri-
demarcation between officers and prisoners that many prison ously” underline the intensity of the fieldwork process and
researchers devise strategies for distancing themselves from the extent to which ethnography may be accompanied by a
the discursive and symbolic practices of the prison staff psychological anxiety that demands a continuous manage-
when with inmate respondents and vice versa. Wearing ment of self when in the presence of those studied (Shaffir,
clothing that cannot be semiotically construed as any kind Stebbins, & Turowetz, 1980). In a psychoanalytic interpre-
of uniform (a suit can be “read” in terms of its signification tation, the researcher–respondent relationship is mediated
of power and status) when interviewing prisoners is one by the consciousness, culture, and experience of each par-
example; debating the line between “attractive” and “pro- ticipant so that, regardless of the researcher’s actual status,
vocative” in the length of a skirt after taking (or ignoring) “subjects” transfer onto them definitions and images that

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68 Qualitative Inquiry 18(1)

belong to their own culture and psychic experience and thus of masculine trustworthiness with feminine honesty. I
“are often blind to who the researchers are and what they therefore became a “liminal” person who dwelled
are actually doing, favouring their own fantasies and notions between two opposing realms of the policeman’s sym-
about them” (Hunt, 1989, p. 20). At a superficial level the bolic world. (Hunt, 1989, p. 286)
prison researcher’s identities might include those of doc-
toral student or established academic (or others, including One exception to the usual pattern of gendered disclosure is
tutor, conference speaker, or prison “tourist”), all of which Richard Sparks’ (2002) reflections on his fieldwork experi-
might be defined as “outsider” identities. But at a more per- ences in Barlinnie Special Unit in Scotland in the 1990s,
sonal level, individual participants in prison research may which he describes as “marginally and unintentionally
assign to the researcher a number of different identities on implicated in a decision to close the Special Unit”7 (p. 556).
the basis of their notions of professional status, social power, In a raw, reflexive account, Sparks talks of his unease and
ethnicity, class, gender, age, and—particularly in relation to discomfort as his position as observer, recorder, and mar-
female researchers—marital status, physical appearance, ginal participant became increasingly untenable and
and sexual dynamics. Phillips (2010) notes that aspects of recounts how the allegations of credulity and naivety he
shared identity with a male prisoner respondent (primarily, laid against himself proved paralyzing to his attempts to
ethnicity) were cancelled out by positioning her as a sexual- write up his fieldwork (p. 578):
ized gender subject and insistence in regarding the inter-
view as “more of a date” (p. 367). Elsewhere I have noted Self-absorption . . . seems ethically dubious and of
an occasion when a prisoner who described himself as a peripheral relevance, and is anyway usually a failure
“romantic” and a “musician” followed up an interview by of good taste. Nevertheless I was there; and it would
returning with a guitar under each arm, intent on serenad- be too simple, and too consoling, to pretend that my
ing me, only to be bundled back to his cell by two prison being there was of no consequence at all. Far from
officers (Jewkes, 2002). Such constructed formulations rushing into confessional disclosure, for too long my
may serve to further enhance a sense of difference between own unease about the viability of my role has inhib-
researcher and respondent and underline their respective ited me from public discussion of these matters but
insider and outsider statuses. such reticence needs eventually to be put aside. . . .
It may come as no surprise to note that nearly all the Suffice to note that if we wish to claim some civic
fieldworkers mentioned so far in this article are women, and and intellectual importance for first-hand observa-
their disclosures about their experiences and emotions tional research in prisons we may also need to accept
while conducting fieldwork in prisons might be thought of that there is no entirely innocuous position from
as “(stereo)typically” female. However, most prison studies which we speak. (p. 558)
remain surprisingly ungendered texts. While female prison
officers working in men’s prisons and male officers in Given the hegemonic masculine agenda and positivist
women’s prisons are both now commonplace and while tradition that underpins much work in this area, it might be
prisons open their doors to a vast range of men and women regarded as particularly courageous for Sparks to admit to
in many professional capacities, the experience of being a such feelings and to confess that he harbored them for a con-
female researcher in a men’s prison or a male researcher in siderable period, before eventually putting them to paper.
a women’s prison6 still brings with it a set of dynamics that Implicit in Sparks’ reflections is that emotion has episte-
I would expect to be worthy of a great deal more comment mological significance; indeed several scholars go so far as
(which is not to say that men researching in male prisons to suggest that we can only “know” through our emotions
and women studying female prisons do not give rise to fas- and should not simply rely on our cognition and intellect
cinating issues and dilemmas of their own). Warren notes (Hubbard et al., 2001). Knowledge, then, is not something
that “finding a place” within a strange culture can be espe- objective and removed from our own bodies, experiences,
cially tricky for the female ethnographer because not only and emotions but is created through our experiences of the
does she have to conform to assumptions about women world as a sensuous and affective activity. Like respon-
being unchallenging and compliant but she must also be dents, we as researchers bring to the field our own biogra-
seen to be operating successfully in a male-dominated pub- phies, and our relationship to what our respondents tell us
lic sphere. This frequently involves constructing a “liminal” will affect both the interview dynamics and how we make
or androgynous identity, as Hunt describes in her research sense of their account. We thus need to understand our own
of police culture: research activities as “telling ourselves a story about our-
selves” (Steier, 1991, p. 3). Of course, this has to be man-
[I had to] convince police subjects that I was a trustwor- aged carefully; as Sparks intimates, reflexivity can appear
thy person who could conduct honest research. . . . I had self-indulgent and there is a danger that the ethnographer
to negotiate a gender identity that combined elements privileges his or her own voice above those of the research

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Jewkes 69

participants or becomes fixated on what Phillips and Earle criminology students and the remainder mostly male law
describe as an “infinite, narcissistic regress of self- students. The paper generated heated discussion, with sev-
conscious self-interrogations” (p. 362). Following Bourdieu, eral of the women warmly thanking me for speaking to their
they comment that, for them, the attraction of reflexivity lies own experiences and giving value to what might be under-
“not in confessional or testimonial exhortation” (Phillips & stood as the “normal” human emotions they felt when doing
Earle, 2010, p. 363) but in its capacity to acknowledge fieldwork in prisons. The male lawyers, however, did not
researchers as active participants whose identities and biog- “get it” at all8 and felt aggrieved that I appeared to be speak-
raphies influence and inform their understandings of their ing up for offender rights and had said nothing about vic-
research. This does not mean that the researcher is autho- tims” rights.9 One man accused me of being a “woolly
rized to claim some “quasi-divine” viewpoint (Phillips & criminologist,” by which I took him to mean a woolly female
Earle, 2010, p. 363; see also Bourdieu, 1999, p. 3). criminologist. I cannot be sure, but perhaps their hostility
accounts for the 5-year gap before I decided to put this arti-
cle in the public realm. Like Sparks (2002), I found that the
Emotion as Intellectual Resource: interweaving of biography, experience, and fieldwork—and
Some Personal Reflections the potential for criticism for my actions and nonactions—
While introspection, anxiety, vulnerability, and trauma are proved paralyzing.
present—if generally downplayed—in much prison A detour into the story of the individual who came to
research, positive emotional experiences are equally under- have such an influence on my work is unavoidable. When I
discussed. As previously noted, the fact that prison research interviewed him at HMP Ashwell (a low-security prison in
can be an ordeal has been documented by a handful of, the English midlands) in April 1999 Harry Roberts was then
mostly female, ethnographers. But prisons can also be in his 33rd year in prison. Despite being a well-known fig-
stimulating, exhilarating, and curiously life-affirming envi- ure in British criminal history10 (largely by virtue of the
ronments in which to do qualitative research, and emotional offence he committed; the murder of three police officers in
identification with prisoners and prison staff, like all West London in August 1966) I knew nothing about him,
research participants, is often a positive and powerful stimu- but we spent a pleasant and uninterrupted two-and-a-half
lus in the formulation of knowledge. To acknowledge this hours in conversation. His appearance and manner belied
publicly, however, may be to court the disapproval of one’s his three decades in prison; he was animated, humorous,
peers, as not only do such statements do nothing to chal- and forthcoming, as illustrated by his confession that he
lenge the institution of the prison itself but also imply that sometimes found himself “running around after the girls as
prisons are not unremittingly negative, painful environ- if I were still thirty years old.” Having spent several decades
ments. Yet reflexively informed prison ethnography is a inside, the passage of time has stultified his awareness of
vital counterpoint both to the positivist, quantitative agenda his growing maturity: “I haven’t got a day older since being
of government research agencies and to the growing popu- in prison. I’m still thirty. I forget that I’m really sixty-odd. I
larity of prison tourism whereby the “researcher” is escorted wonder why I’m not getting anywhere with the female
on heavily scripted carceral tours by the prison governor or screws and then I look in the mirror and of course get a
other authority (Piché & Walby, 2010). In these cases (and shock” (Jewkes, 2002, p. 114). His long stretch inside had,
I have been a participant on such visits myself) the impres- however, made him cynical about the aspects of prison life
sion of an “outsider” looking in is most striking, and the that render inmates indistinguishable from one another:
failure to acknowledge the degree to which our own identi- “The prison officers see us as numbers. We’re just a wage
ties and different social positions inform the research pro- packet to them. They’ve lost sight of us as people” (Jewkes,
cess and subsequent publications can seem, at best, naïve 2002, p. 177). His honesty made me warm to him and I left
and, at worst, dishonest. the prison that afternoon feeling genuinely uplifted for the
So how can we explore and use emotions that are felt so reason (as I now understand it) that the stories we shared
personally within an academic discipline that requires us to integrated my life and work and connected my life with that
structure our communication in such a way that does not of another (see Ellis, 2009, p. 14).
disempower us intellectually and in such a way that enables Some 18 months later, I was surprised to read in the
others to make sense of it? In 2006, I presented a paper at Guardian newspaper that he was one of 23 prisoners serv-
the Centre for Criminology, University of Oxford, which ing a “natural life” tariff, a report that turned out to be inac-
addressed these questions and argued that a chance meeting curate, although the thrust of the message—that he would
with a single research participant became not only a source spend the rest of his natural life in prison—is the most likely
of emotional and empathetic identification but also an outcome. My surprise stemmed from the fact that when I
invaluable intellectual resource over the course of the fol- met him, he was 3 years beyond the 30-year tariff set by the
lowing decade. The audience was broadly divided along trial judge in 1966 and was being prepared for release: He had
gender and discipline lines with around half being female progressed downwards through the security categorizations,

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70 Qualitative Inquiry 18(1)

was looking forward to being transferred to an open prison, attempt by taking bolt-cutters into Parkhurst prison, an
and had been escorted on several outside visits to acclima- offence she was ultimately cleared of) until July 2003, when
tize him to a world that had changed significantly since he the Times reported that he was starting proceedings against
last experienced it more than three decades earlier. Although the Parole Board, motivated me to write about the iconic
the Guardian report was erroneous, then Home Secretary, status accorded to certain criminals who have come to
Jack Straw, had for 7 months failed to act on a recommen- occupy a powerfully symbolic place in the collective psyche,
dation by the Parole Board in 1997 that he should be trans- while others fail to register on the media radar, still less
ferred to an open prison while he took legal advice as to capture the collective imagination (Jewkes, 2004/2010). It
whether he could increase the tariff to “whole life” (equiva- led me to interrogate the so-called “punitive turn” that we
lent to LWOP); a move that he was advised would be are witnessing in many Western societies and to question
unlawful. how “new” the new punitiveness actually is (Jewkes, 2006).
The details of the case and the ongoing legal conflict Roberts also inspired me to argue, in a paper about the legit-
between Roberts and the British government are too com- imacy of indeterminate sentencing, that, for those prisoners
plex to be detailed here. Suffice to say that shortly after I detained indefinitely, loss of control over significant life
interviewed him in 1999, Straw finally accepted a Parole events thwarts taken-for-granted assumptions about the
Board recommendation that he should be moved to a minimum- lifecourse in ways that are comparable to the experience of
security prison and he was duly transferred to a Category D chronic or terminal illness (Jewkes, 2005). In that piece I
open prison. However, this move was short-lived due to a refer briefly to the case and note that Harry’s story has
number of unfounded allegations made against him (by an “haunted” me; a strong word, but reminiscent of Hollway and
anonymous fellow prisoner) that were so “sensitive” they Jefferson’s (2000) admission that after being immersed in a
could not be disclosed to either himself or his solicitor, and respondent’s story they would feel “inhabited” by that per-
therefore, a “special advocate” was to be appointed to rep- son “in the sense that our imagination was full of him or her”
resent his interests at his Parole Board hearing. In July 2004 (p. 69). To clarify, then, while I had previously developed an
the Court of Appeal upheld the Parole Board’s adoption of intellectual orientation toward the issues that commonly
the Specially Appointed Advocate (SAA) procedure in drive prison ethnography—power, control, injustice, vio-
order to protect its sources, thus authorizing lawyers repre- lence, hope, hopelessness, pain, and suffering—my chance
senting the Home Secretary to use the secret evidence to meeting with this single individual was a powerful drive in
argue against release. The case then went to the House of seeking further knowledge and, I believe, resulted in the
Lords who voted by a margin of 3 to 2 to uphold the power formulation of richer and more nuanced knowledge about
of the Parole Board, at the request of the Home Secretary, these aspects of the lived experience of imprisonment and a
and not to reveal the “sensitive material” that had been keener interest in the retributive nature of the criminal jus-
given by the informer who wished to remain anonymous. tice system and some of its key actors.
The evidence was again not released to the defendant’s law- In a psychosocial interpretation, it would be reasonable
yers and the Specially Appointed Advocate could not take to suggest that my own biography elicited a sympathetic
instructions on it, thus severely hampering the representa- relation to his story that Harry would have felt safe in the
tion of the applicant in those aspects of the board’s hearing telling of (Hollway & Jefferson, 2000). His crime was com-
involving that material. As van Zyl Smit (2007) comments, mitted 12 days after I was born, and he was sentenced 3
the use of a highly restrictive procedure that had previously months later. The stories he related to me—his recollections
been used only in cases involving the security of the state in of leaving court in a black Mariah with police motorcycle
an “ordinary” criminal matter without primary legislative escorts in tin helmets and garters, making a slow procession
authority is troubling, especially as it underlines that liberty through crowds of football fans on their way to the match,
interests of a potential parolee, even one who has served the his prison associations (recounted with a tinge of pride)
minimum period, are not given the same weight as those of with notorious criminals such as the Krays—and the photo-
someone accused of a criminal offence. graphs of the murder scene that accompanied newspaper
As indicated earlier, this article is predicated on the reports at the time (showing the Standard Vanguard van
belief that much academic research is driven by forces driven by Witney and the unmarked police car, against a
beyond mere interest or curiosity, even if the underlying backdrop of back-to-back terraced houses), all depict the
motivations for pursuing a particular area of interest are world into which I was born. They provide a snapshot of the
rarely revealed. For me, the case briefly sketched above summer of 1966 and, reading the newspapers of the day,
and, more important, my emotional response to the indi- Roberts’ crime and punishment seem peculiarly of their
vidual at the centre of it, resonated in several ways that time. The murder of three policemen so soon after the aboli-
came to shape my intellectual development. The fact that tion of the death penalty chilled a public still basking in the
Roberts was absent from media reports for 30 years from warm glow of victory after winning the soccer World Cup a
1973 (when his mother was put on trial for aiding an escape fortnight earlier. As he told me about his years of incarceration

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Jewkes 71

he was recalling my entire life, albeit from the peculiar is a complex legal case—only the briefest of details of which
position of having been shut out from it. He in turn asked have been sketched here—and in which much of the detail
me about my perceptions of the previous three decades, and remains opaque. On a less straightforward, unconscious
we discussed at length some of the social barometers that level, my emotional identification with this individual
we use to measure the passing of time. During our conver- might hinder my attempt to represent a “reality” that may be
sation we also marveled at the punitiveness of a judicial challenging or uncomfortable. Unconscious sources of
system that could keep someone confined for as long as I’d unruliness are not always available to our conscious minds,
been alive—in fact, he seemed rather amused by the idea. and there may be unrecognized processes of transference
His story was brought up-to-date with his observations of and countertransference at work. My father had died (pre-
life on the outside; in preparation for release (that did not in maturely, at the age of 54) a few weeks before I met Harry
the end happen) he was being taken on escorted visits to the Roberts and the latter’s evocative recollections of the 1960s
city in which I was brought up and where my family still no doubt touched a nerve that Freudian scholars might char-
live. In a further coincidence, I discovered that one of my acterize as the co-relation and co-habitation of the thanatic
academic colleagues is the father of Roberts’ solicitor. All (death) and erotic (life) instincts (Yar, 2009).
these points of identification to some extent bridged our Aside from mainstream criminology’s antipathy to
more obvious differences. engaging with that which is not easily measurable or quan-
During and immediately after our encounter I felt an tifiable about human action, there are further barriers to
emotional connection that I had not (and since have not) publicly acknowledging the emotionally rooted motivations
experienced with other prisoner respondents. Since then, for pursuing particular paths of epistemological enquiry, not
my feelings of empathy toward him as an individual, and least the thorny question of how we acknowledge the inevi-
my emotional responses—including dismay, disbelief, and tability of the personal and political while achieving what is
outrage—to the fact that he is still in prison, 45 years after “ethical” and responsible. Is it simply a question of decid-
he was sentenced and 15 years after his tariff expired, have ing whose side we are on (Becker, 1967; Hammersley,
only intensified with each secret hearing, failed appeal, and 2005; Liebling, 2001) or should we always attempt to rep-
salacious news story that have characterized his ongoing resent all sides of a story and stick to the “facts”? Could
battle with the British government. I—should I—do more to draw attention to Roberts” case? I
There is, of course, no place for hot-headedness in aca- could have taken on the role of advocate: I might have con-
demic writing, but an emotional response does not equate to tacted Amnesty International, Liberty, and other organiza-
a lack of reason or cognition. As Katz observes, emotions are tions that campaign on behalf of prisoners; I could have
best understood as “movements from an unselfconscious lobbied politicians or written an article for the Guardian, but
being-in-the-world to relatively more self-reflective pos- I’ve done none of these things. Is my reticence driven by a
tures,” and close description of what happens when people fear that to do so would, in some way, “contaminate” my
(including, I suggest, us as researchers) “laugh, cry, get research? Liebling reminds us that any research takes place
angry, or are ashamed to show that emotions are not, as they within a political landscape in which there may be numer-
have almost always been understood, in tension with ous minefields, and this case would appear to have more
thought, reason, or strategic self-examination” (Katz, 2002, political consequences than most. But is my diffidence sim-
p. 260). In a similar vein, Yar has suggested that we should ply adding to the “failures of criminology” (Cohen, 1988,
understand emotions as reasonable—and hence rational— pp. 51-52; Sim, 2004).
subjective judgments about objective experiential worlds. A further complexity, which may account for the delay in
In this way, he says, we may understand actions as based on the writing of this article, is the desire to avoid charges of
“emotional reasons” and “reasonable emotions,” rather than exploitation (see Ellis, 2009, p. 308, for a discussion).
confining emotions to the realm of the irrational or ara- Could I be accused of cynically exploiting Harry Roberts’
tional. Emotions may be, he says, “different in form from case for the sake of my career? While Oakley (1981) sug-
those processes of inference and judgement that find an gests that a “shared position” can foster mutual recognition
explicit articulation in linguistic symbolism, but are the and egalitarian interactions, Finch (1984) argues that when
same in kind” (Yar, 2009, p. 8). interviewers assume commonalities and identification in
But while support exists for the view that emotions are the context of power-laden differences (which include, in
more reasonable and rational than often characterized in the case of myself and Roberts, gender, age, social class,
criminological discussion,11 nonetheless, there remain a and occupation, as well as the obvious difference in our
number of potential obstacles that acknowledging emotional relation to the prison environment and all its attendant
identification can present to honest, “truthful” research—and meanings) they are liable to reproduce structures of oppres-
to getting it published. Reflecting on Roberts’ story and my sion and exploitation. It would be hard for me to deny that
relationship to it, I’m presented with the difficulty of repre- my attempts to build rapport and gain his trust were under-
senting “reality.” On a straightforward, conscious level, this pinned by the instrumental purpose of persuading him to

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72 Qualitative Inquiry 18(1)

provide me with research data. While I have subsequently (thus infringing upon the separation of subject and
sought to represent his story in the sense of bringing it to the researcher), writing about a single case, telling a story that
attention of an interested and informed audience, I may be “fractured the boundaries that normally separate social sci-
deluding myself that I am able to represent any individual ence from literature; and disclosing normally hidden details
research participant and may face criticism for “going of private life” (privileging emotional experience over the
native” or overromanticizing a folk hero/folk devil. “rational actor model of social performance”; Ellis, 2009, pp.
105-106). All these violations mirror my own and account
for my uneasiness about publishing. Yet Bosworth et al.
Conclusion (2005, p. 259) note that criminology’s failure to discuss the
As described earlier, this article originated with a recogni- extent to which “most prisoners conceal a tumult of
tion that doctoral students and novice prison researchers unplumbed anger, frustration, fear, and outrage at their
frequently experience considerable anxiety about entering imprisonment” undermines our ability to effectively cri-
the field and particularly about observing and interviewing tique the penal system. Similarly, I would argue that the
prisoners. I have argued that a more honest and reflexive extracting out of emotion and humanity from the research
approach to qualitative prison research would provide a process and the pervasive failure of researchers to own up
benchmark for others trying to process their experiences to empathetic feelings of anger, frustration, fear, and out-
and feelings about the research they undertake (Ellis, 2009, rage (among others) may, at the very least, represent a missed
p. 230). Ellis describes autoethnography as “a social project opportunity to enrich the analysis. If we can succeed in
that helps us understand a larger relational, communal and retaining epistemological and theoretical rigor while at the
political world of which we are a part and that moves us to same time “confessing” to feelings of emotional investment
critical engagement, social action, and social change” (Ellis, do we not produce more interesting and honest knowledge?
2009, p. 229). Good autoethnography, she goes on, “works All these dynamics are surely worth interrogating in our
toward a communitas, where we might speak together of research endeavors.
our experiences, find commonality of spirit, companionship
. . . and solace (p. 229). While research is inevitably an Declaration of Conflicting Interests
intensely personal and highly individualized experience, the The author(s) declared no potential conflicts of interest with
accounts of others can aid our understanding of the pro- respect to the research, authorship, and/or publication of this
cesses, pleasures, and pitfalls of qualitative inquiry, particu- article.
larly if they reveal something of the self. As Coles (1989)
says, “A good story is one that others can take in and use for Funding
themselves” (p. 22; cited in Ellis, 2009, p. 230). The author declared the following financial support for the
I have further suggested that an acknowledgment that research, authorship, and/or publication of this article: The author
subjective experience and emotional responsiveness can gratefully acknowledges the research support of the College of
play a role in the formulation of knowledge would deepen Social Sciences, University of Leicester.
our understanding of the people and contexts we study. In
this article I have recounted a story in which the empathy Notes
and identification I experienced with a single respondent 1. Criminology began as a scientific discipline with Cesare
acted as a catalyst for my personal quest for knowledge. Lombroso’s pseudo-Darwinian theories of the “born crimi-
Ironically, my meeting with Harry Roberts took place at a nal,” a result of the experiments he carried out on the bodies
time of hope; he firmly believed that he would soon be a of prisoners.
free man, and his humor and optimism were reflected in the 2. Jewkes, Y. (2002). Captive Audience: Media, Masculinity and
interview data. Now, more than 11 years later and embattled Power in Prisons. Cullompton, UK: Willan.
by an ongoing legal case that he has reportedly described as 3. See, for example, the forthcoming special issue of Punishment
“just like Guantanamo Bay,” I imagine that, if he agreed to & Society, 13(4), on “The Pains of Imprisonment Revisited.”
be interviewed by a university researcher at all, his responses 4. “Autoethnography” is an approach that has been used for at
and demeanor would be very different.12 For me, Harry least three decades by literary critics and has more recently
Roberts’ story underlines the fact that objectivity and bal- been appropriated by cultural anthropologists who are
ance may not only be impossible and impractical goals in explicit in their exploration of links between their own biog-
prison ethnography but may also be undesirable if these raphies or life experiences and their ethnographic practices
qualities neutralize important potential issues and lead to (Denzin, 1989; Ellis, 2009; Okely & Callaway, 1992; Reed-
what Sim (2004) has described as “theoretical reductionism Danahay, 1997).
and political timidity” (p. 113). 5. These observations are based on my supervision of many PhD
Ellis writes that she has violated many taken-for-granted students who frequently ask questions, not only about how
notions in social science research: writing in the first person they should dress, act, respond to prisoners and staff, and so

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Jewkes 73

on, but also about what they should expect to feel, what they 12. On October 12, 2004, the Independent ran a story under the
should do if they become anxious, and so on. Of course, it is headline “I have done my time” in which Roberts was inter-
not just students (and, for that matter, established academics) viewed. The report states that “Roberts and his legal team
who regard going into prisons with trepidation. A prisoner at believe he is the victim of a campaign by the Police Federation
a maximum-security prison once said to me, “I came into and the media, who have made the killer’s release from prison
prison with ideas based on what I’d seen in films—all male a highly contentious—and politically damaging—decision for
rape and ‘don’t bend down in the showers.’ I was terrified” any Home Secretary.”
(field notes, May 9, 1998). Studies of prison staff also illus-
trate the nervousness and fear experienced by many new References
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6. The vast majority of ethnographic prison research is con- & E. Wincup (Eds.), Doing research on crime and justice (1st
ducted in male prisons, and my impression is that female ed.). Oxford, UK: Oxford University Press, pp. 385-394.
researchers significantly outnumber male researchers in this Arnold, H. (2009). The experience of prison officer training. In
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document he wrote, which made reference to the private Bosworth, M. (1999). Engendering resistance: Agency and power
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Jewkes 75

Bio and Power in Prisons (Willan, 2002) and Media and Crime (Sage,
Yvonne Jewkes is professor of criminology at the University of 2010, 2nd ed.) and editor of the Handbook on Prisons (Willan,
Leicester. Her research focuses on prisons and the lived experi- 2007). She is also one of the founding editors of Crime, Media,
ence of imprisonment and on the relationship between media and Culture: An International Journal and is on the editorial board of
crime. She is the author of Captive Audience: Media, Masculinity the British Journal of Criminology.

Downloaded from qix.sagepub.com at Uni of Southern Queensland on June 22, 2015

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