30 Series Field Issues and Bulletings

7/16/2019 30 Series Issues
Field Issues:
30 Series
Packaged Chillers
Woody Clark
Syracuse, NY
NE Regional Service Managers Meeting 2008
http://slidepdf.com/reader/full/30-series-issues 1/73
General Topics
• 30RAN Aquasnap Field Issues

• 30RB Aquasnap Field Issues
• 30XA Aquaforce Field Issues
• 30GX/HX Field Issues
30RAN Aquasnap Field Issues
• Two-Speed Fan Motor w/MMV

• Low Ambient Operation
• Chilled Water Strainer
30RAN Two-Speed Fan Motor w/MMV
Leroy-Somer
• 30RAN010,015,018,035 & 040 utilize
two-speed condenser fan motor.
– High failure rate experienced
when used with MMV.
– GE single speed 1140 rpm New GE Fan Motor
fan motor will replace Leroy-
Somer dual speed 1140/570
rpm motor for use with MMV.
– SSN 4207Qnnnnn units
ordered with the
Motormaster FIOP will ship
with the new motor.
– Will continue to use 5 hp
MM-V with this motor.
30RAN Two-Speed Fan Motor w/MMV
• Units can be converted in the field.

– GE single speed 1140 rpm fan motor is available from RCD.
– New mounting brackets will be required.
• Qty (4) - 30RA402081
– 5 hp MM-V is required with this motor.
• Refer to PMB08-007
• Field Installed
to include Motormaster
single V Accessory Kits have recently been updated
speed motor.
– Previously single speed motor had to be purchased separately for field
installation. This was not clear to Sales Engineers.
Manufacture 575/3/60 380/3/60 208-230/3/60 460/3/60
Original (Leroy-Somer) HD56AZ576 HD56AZ380 HD56AZ651 HD56AZ460
Replacement (GE) HD56AK578 HD56AK382 HD56AK656 HD56AK656
30RAN Low Ambient Operation
• Reports of multiple compressor failures during low ambient

operation.
– Replace Danfoss TXV’s with Sporlan TXV’s
– Install liquid line solenoid valve(s).
• Solenoid p/n EF23JM272, 7/8 x 7/8 ODF
• Coil p/n EF19ZE024, 24vac
• Auxillary contacts p/n 3RH19211EA11 one required for each
compressor
– CCH required.
• Standard on units produced SSN2304Fnnnnn
– Install new MLV accessory p/n 30RA-900---030.
• Standard on units produced SSN 3807Qnnnnn
– Configure MMV parameter P34 to 21.0 on sizes 022-055.
– Update software to Version 5.0
Liquid line solenoid valve wiring

Partial Schematic
30RAN Chilled Water Strainer
• Complaints of current #20 mesh

strainer collapsing under high
pressure differential plugging BPHE.
– Current strainer p/n:
• KH14BW001 (2”) Current Strainer (#20 Mesh)
• KH14BW010 (2 ½”)
• New strainer will be #40 Mesh with
1/8” Perforated Plate.
– New strainer p/n:
• KH14HZ102 (2”)
• KH14HZ104 (2 ½”)
• Will be implemented 4th qtr.
New Strainer (#40 Mesh)
30RB Aquasnap Field Issues
– Compressor Failures
– Medium Temperature Brine
– High Motor Temperature Alarms
– Filter Driers
– MCHX
– Software
30RB Compressor Failures
• High Differential Pressure/Low Suction

– Currently number one failure mode
– Primary cause is compressor contactor welding
• Units produced starting 0107Qnnnnn added voltage monitor
relay and contactor to prevent contactor chattering.
− Reaction time of voltage monitor relay is 300 milliseconds.
This is too slow to prevent chattering.
• Units produced starting 0108Qnnnnn have updated scroll
protection modules (SPM).
− Monitors 24 vac control voltage to SPM through the HPS

input. Shuts off compressor during low voltage situations
eliminating the need for the timer (RRT) and contactor (RRC).
− If voltage drops below 16.5 vac for 80 ms compressor output
will turn off and alarm generated.
New Version of Scroll Protection Module
• Two additional SPM alarms have been added.
• High Differential Pressure/Low Suction (cont’d)

– New SPM is backward compatible.
– Reverse rotation contactor (RRC) and reverse rotation timer
(RRT) were eliminated.
Phase
Monitor
Timer &
Contactor
Set Primary Voltage
MBB
To All Controls
Set Primary Voltage
RRT & RRC Removed MBB
•High Differential Pressure/Low Suction (cont’d)

– Beginning 1308Qnnnnn 460v
units were produced with the
Siemens 3RT10441AC20
(65A) contactor which replaced
the original Siemens
3RT10351AC20 (40A)
contactor.
– No changes made to the
208/230v or 575v units
Warning label added
– Manually depressing IEC style SSN 4007Qnnnnn
contactors will cause them to
weld.
•High Differential Pressure/Low Suction (cont’d)

– Recently I have received reports of 208/230v units
welding contactors.
– Power monitor voltage setting may not have been
properly set. 230v instead of 200v.
– People have witnessed contactors dropping out and
then immediately picking up.
– One second time delay may not be long enough.
– 100 second time delay is now setup at RCD. Part

number 3RT1916-2CG31 (5-100 sec.) replaces
3RT1916-2CG11 timer included in the rework kit
and standard on units on units produced in 2007.
– Report any occurrences encountered.
30RB High Motor Temperature Alarms
• Motor Protection Scheme

– Total of four PTC
thermistors connected in
series protect motor
– Steep curve in trip area –

resistance rises quickly
• SPM board trips at greater
than 4.5 kΩ and resets
below 2.5 kΩ
– A
the1K resistor
SPM may connected
be used toto
temporarily bypass the PTC
for troubleshooting
30RB High Motor Temperature Alarms
• Nx.01 Motor Temperature Too High & Nx.04 Motor

Sensor PTC out of range Alarms
– Motor Temperature Too High alarms are generated when Motor
Sensor is actually out of range
• Typically caused by loose connections
• Check connections on compressor and connector on SPM. Use
dielectric grease. Connector may have to be replaced.
• Replacement SPM’s will come with dielectric grease.
– Motor Temperature Too High alarms are generated when
compressor is seized.
• This is the compressor overload protection. PTC temperature rises
rapidly shutting off compressor.
• All compressor failures are analyzed by Danfoss.

– Fill out compressor failure checklist
– IMPORTANT: PLEASE FAX THIS FORM TO 860-998-2135
AND RETURN FORM WITH THE FAILED COMPRESSOR
• Checklist provided
available on HVACwith replacement compressor. Also
Partners.
• Need to receive a checklist for every failure.
• Flooding
– Units with glycol in the chilled water system for freeze
protection have to be configured for brine
(Configuration>SERV>FLUD=2).
• P.40,41,42 - Repeated Low Suction Temperature Override
– Brine freeze setpoint should be set to the freeze point of the
antifreeze solution. (Configuration>SERV>LOSP).
• Default has been increased from 14°F to 34°F.
– Don’t be afraid to raise the superheat setpoint if flooding is
witnessed (Configuration>SERV>SHP.x). Default is 7.2°F.
• Increasing the superheat to 10°F or 12°F will help.
• You should not see foaming in the oil level sightglass during
steady-state operation.
• Discharge superheat should be approximately 30°F or higher.
• Flooding
– Check accuracy of thermistors and transducers. Have received
reports of inaccurate readings which may affect superheat
control.
HPS ENRV
SPT
SGT
• Flooding
– Check compressor oil level.
• If oil level is too high logging may occur in the cooler.
• Approach (LWT-SST) will be high >15°F.
• This may occur as the result of replacing a compressor.
Factory oil charge

is 7/8 glass.
Normal operating
level is ½ to full
glass.
View oil sight

glass
• SMB07-0014 was issued to update units in the field in

areas that were experiencing higher than normal
compressor failures.
– Not all units are included in this SMB.
– The SMB will be reissued to include units produced prior to
0107Q and shipped to high risk areas.
– Units produced prior to 0107Q not listed in the SMB should be
updated if frequent power outages or welded contactors are
encountered.
30RB Filter Drier
• Reports of plugged liquid line filter driers

– P.40,41,42 - Repeated Low Suction Temperature Override
– Nitrogen not being used during brazing
– Drier cores not properly assembled
– Loose wing nuts
30RB Filter Drier
• Recommending changes to the current filter drier

assembly.
– Proper location of gaskets
– Better outlet gasket
– Wing-nut with lock washer
Current assembly Revised assembly Fender washer &

lock washer added
30RB MCHX Condenser Coil
Micro-Channel Condenser
• Refrigerant leaks
– Have received reports of
leaks around flange
connections.
– Investigation has
determined that nuts are
not properly tightened.
– Torque Nuts to 12 ft-lbs
– +/-
Has3.not been necessary
to replace EDPM washer.
– Have received reports of leaks in face and header.
• Header leaks are typically manufacturing issues.
• Leaks on the face of the coil may be due to

manufacturing, handling or corrosion.
• Points of interest
– Top and bottom tubes are
inactive serving as
reinforcement.
• The cuts are designed to
prevent any failures in the
event that there is a significant
amount of thermal expansion
or contraction between the
parts.
– DO NOT USE a razor knife
to remove protective cover.
– If a leak occurs in the face of
the coil it can be repaired in
the field.
– All DOA coils should be
replaced and returned for
analysis.
– Be aware of corrosion issues.
Coastal and Industrial
corrosion are primary concern.
– New Coil to
are soon Selection Guidelines
be released.
– E-Coat MCHX is being tested.
Repair / Replacement
Non-corrosive flux
Repair Wire
316 SS Mask set
Replacement Center
Instant Adhesive
RCD Repair Kit Coil Replacement
50TJ660007
30RB MCHX Refrigerant Charge
30RB
• Units with MCHX MCHX Refrigerant Charge [lbs]
condenser coils are very Unit A B C Total
sensitive to refrigerant Size Old New Old New Old New Old New
60 48 43 22 21 - - 70 64
charge. 70 59 43 22 21 - - 81 64
80 36 34 36 36 - - 72 70
• One (1) pound

difference can make
between the
starting
90 51 43 40 43 - - 91 86
100 51 43 51 45 - - 102 88
or tripping on high pressure. 110 51 46 61 56 - - 112 102
120 51 46 76 61 - - 127 107

• Factory refrigerant charge 130 71 58 61 57 - - 132 115
has been adjusted to allow 150 71 60 74 66 - - 145 126
startup without generating 160

170
86
86
86
86
61
77
59
68
-
-
-
-
147
163
145
154
high pressure alarm. 190 86 86 93 93 - - 179 179
210 71 63 61 57 82 68 214 188

• More work needed. Let us 225 71 63 76 63 82 68 229 194
know what you experience. 250 71 63 76 63 100 95 247 221
275 86 86 93 93 82 72 261 251
300 86 86 93 93 100 100 279 279
30RB Medium Temp Brine
°
• Med Temp Brine Option (+15 F to +40°F)
• 30RBA060-100
- Special modifications not required
• 30RBA110-390
- Units with 3 or 4 compressor/ckt.

- Oil return issue at min. capacity
- Cooler has a special pass partition plate
- Hot Gas and Liquid Line solenoids added
to reduce condenser capacity under light
loads on 120 ckt B and both ckts 130 and
up.
- Special fan control routine
• MLV option not available with Brine Option
If unit is configured for fluid type = Brine

Hot Gas Bypass Control (MLV) will not function
30RB Low Ambient Head Pressure Control
• Siemens Micromaster VFD Issues

– Field installed accessory and
replacement drives are not shipped
programmed.
• Follow instructions in Controls and
Troubleshooting Guide 30RB-2T to
commission drive.
– FIOP may not have proper fan motor current
programmed.
• Drive may ramp up and down quickly.
• Check motor nameplate (not unit
nameplate) for correct value.
30RB Software Change Summary (1)
• Version 2.00 key changes: SSN 2906Q

– Reduced occasional loss of configuration (rare).
– Fixes loss of communication with SPM issue (rare).
– “Black box” data management improved.
• –Version 2.01 temperature

If the motor key changes: SSN
sensor 4406Q
is open circuited, alarm N x. 04
(Compressor Motor Sensor PTC Out of Range) will always be
declared. Previously sometimes N x .01(Compressor Motor Temp
Too High) would be declared.
– Nuisance suction pressure transducer faults Pr.04, Pr.05, Pr.06
with the Minimum Load Valve Option have been addressed by
delaying activation of the HGBP valve for 1 min. until the drop in
suction pressure has been tested for.
– If saturated suction temperature is low, a compressor will not be
permitted to run in Service Test.
– In order to capture Black Box data in the case of welded
compressor contacts, the low SST alarms P.05, P.06, P.07 will
now be declared even if a compressor is not running (per the
control).
• –Version
Added3.01 key
welded changes:
contactor SSNand
detection 1707Q
management
• Welded contactor alarm is generated (Ct.01,Ct.02,Ct.03)
• EXV and Fan control shall go back to normal operation
• Unit shall shut down and remain at 0% capacity
• Cooler pump shall be controlled to ON
– The welded contactor management is cancelled if one of following
conditions occur
• Cooler flow switch failure
• High pressure trip
• Cooler freeze protection alarm
– Modified “Black Box” data management
• PCDCT ver. 1.5.3 or higher required
– Improve compressor operating envelope protection.
– Improve Dual Chiller control
• If compressor is disabled algorithm will correctly declare it unavailable
and allow lag chiller to start.
• –Version 4.00
Improve key changes:
fan control especially(Service
to ensure Release Only)
correct SST at OAT below
57°F
– Correct a bug on fan controls introduced in version 3.01 which
could cause fan cycles at low OAT
Added configuration parameters for MCHX exchanger,
– desuperheater option and Danfoss VFD configuration
• Desuperheater and Danfoss VFD is not offered at this time
– Added ability to “force” pump operation from Scrolling Marquee
– Brine freeze setpoint default value is 34°F instead of 14°F
• –Version
Added4.01 changes:
several (SSN
config items 4407Q)
Scrolling Marquee Display
• VLT FAN DRIVE SELECT (Not Supported)
– Configuration>UNIT>VLT.S = 0
• VLT FAN DRIVE RPM (Not Supported)
– Configuration>UNIT>RPM.F = 0
• MCHX SELECT (Must be configured to YES if unit has MCHX)
– Configuration>UNIT>MCHX = YES
• ATTACH DRIVE TO FAN x (x = Ckt. A,B,C)
– Configuration>SERV>AVFx = NO
– Added SP transducer failure condition to welded contactor logic.
• Version 5.01 changes: (SSN 3308Q)

– Added dual speed fan parameter in FACTORY configuration
• This configuration is not supported.
– Corrected issue with P.14 flow switch alarm not being displayed
when alarm occurred.
– Added minimum
configuration cooling
for brine setpoint parameter in SERVICE
application.
– Improvement for MCHX application to avoid high pressure trip.
– Superheat setpoint default has been raised from 7.2°F to 9.0°F.
• –Currently field
Complaints testing
of P.16 Version
thru P.27 5.02 Not Started or Pressure
Compressor
not established alarms.
• Reduced threshold for compressor startup detection from 10 PSI to
3 PSI at start if EWT < 50°F.
30XA Aquaforce Field Issues
• Cooler Heater Failures

• Oil Separator Heater Failures
• Compressor will not start
• Software Issues
30XA Cooler Heater Failures
• Symptoms and Conditions:

– Cooler Freeze Protection alarms
– Cooler Freeze-up on units not winterized or
without glycol
• Root Cause
– Cooler heater failure due to high watt density
• Heaters overheat and burn out (fail open)
• Heaters are rated for 500w @ 120v
• Nominal heater resistance is 28.8 +/- 1.4
ohms
– Oil Separator Heaters are also affected
• Same part as cooler heater
• Less failures due to the separator not
being insulated
• Solution
– Beginning with s/n 1007Qnnnnn units were being shipped with 2
500w cooler heaters wired in series.
• In this configuration power is reduced to 125w for each heater
• Coolers have either 2 or 4 heaters depending on unit size

• Pump control accessory is being factory installed
• A letter is being sent to all sales offices identifying the addition of the
pump control accessory and stating that cooler freeze protection below
25°F will required pump control if the system is not protected with
antifreeze
• A stuffer will also be included with the units identifying the wiring
change and pump control requirements
• Solution
– Beginning with serial number 2607Qnnnnn a new style belly band
heater has been incorporated.
• Each heater is rated at 400 watts vs. 500 watts previously.
• The new cooler heater design provides freeze protection to 0°F is
without pump control and to -20°F with pump control.
– SMB07-0048 announced a rework
program to install insertion heaters
which will be located in the cooler
heads similar to the 30GX cooler
heaters.
– SMB08-0018 announced a rework
program to inspect units for possible
wiring error.
30XA Oil Separator Heater Failures
• Symptoms and Conditions:

– Low oil level alarms
– Compressor Locked Rotor alarms
• Root Cause
– Heater failure due to high watt density
• Same part as cooler heater
• Heaters overheat and burn out (fail open)
• Heaters are rated for 500w @ 120v

• Nominal heater resistance is 28.8 +/- 1.4
ohms
30XA Oil Separator Heater Failures
• Solution
– A new oil separator heater is now
available. Part Number is
00PPN800000300A.
• Units
serial produced starting with
number 1108Qnnnnn
have the new heater installed.
• Heater is still rated @ 500w.
Contains integral thermostat
with a 350°F setpoint to prevent

overheating.
• SMB08-0037 covers extended
warranty policy
30XA Software incompatibility with CPM
• All MBB software is not backward compatible with all CPM versions.
– CPM may also be referred to as TCPM.
• TCPM=Thunderbolt Compressor Protection Module.
– Testing indicates that HPS trips will not be displayed as alarms unless
unit is equipped with manual reset switch.
• 00PPG000444400A HPS w/ manual reset implemented SSN 2806Q.
– Version 4.01 software was to field tested to verify corrections.
– Units with ver. 1.0 CPM work with MBB ver. 2.06 and lower w/o replacing
HPS.
CPM rev 30XA sw version

1.X 2.X 3.X 4.X 5.X
1.0 ok ok no** no * ok
2.0 no ok ok ok ok
3.0 no no no ok ok
** : 30XA software version 3.02 associated with CPM v ersion 1.0 causes the EXV stay at the startup position.
* : 30XA software version 4.X associated with CPM version 1.0 can not perform the welded contactor management.
30XA Software incompatibility with CPM
• 30XA’s manufactured with serial numbers between 2408Qnnnnn

and 2608Qnnnnn where incorrectly shipped with MBB ver. 3.02
software and ver. 3.0 CPM’s.
– The MBB will have to be upgraded to version 5.00 for proper operation.
– If the HPS trips the MBB does not recognize it. No alarm will be
generated.
– Loose connection in the HPS circuit may cause eratic compressor
operation.
– Beginning with serial number 2708Qnnnnn units were shipped with ver.
5.0 MBB software.
– A SMB will be issued to cover software upgrade.
• Replacement CPM’s shipped from RCD will be ver. 3.0. A MBB
software
operation.upgrade to ver. 5.0 or higher will be necessary for proper
– CPM Software cannot be downloaded in the field because it is a UL
listed compressor protection device.
30XA Compressor will not start
• Situation:
– Compressor will not run and no alarms displayed
• Units are inadvertently shipped from the factory with the
compressors disabled or incorrectly configured in the field.
– Run Status>CP.UN>x.UN = YES (No = Enable)

• Circuit is low on refrigerant. Capacity control override in effect.
– Run Status>VIEW>CAP.S = 34, 35 or 36
• Low oil level. Oil level switch is open.
– Inputs>GEN.I>OIL.x = LOW (HIGH = Closed)
• The Start/Stop button was not depressed on units equipped
with Touch Pilot.
30XA Software Change Summary (1)
• Information
– The following operational issues have been reported involving
30XA software versions up to and including version 1.05
(CSA-SR-20C470105).
• When operating at low loads, under some circumstances hot gas
can pass uncondensed through portions of the condenser coils.
The bypassed hot gas, mixed with condensed refrigerant, may
boost cooler saturated suction temperature higher than cooler
water temperatures. This can generate Alarms Pr.04, Pr.05,
Pr.06, “Suction Pressure Transducer Failure”. The EXV will
typically be fully open or close to fully open to pass the mixed
phase fluid.
• When configured for medium brine, low saturated suction
temperature capacity override will be erroneously based on the
default water freeze point (34°F) rather than the configured brine
freeze point. Compressor will not load up.
• Does not support “Black Box” feature.
• Information
– Version 2.01 (CSA-SR-20C470201) was released for production
with units having serial numbers beginning with 2406Qnnnnn.
This version includes the following changes:
• Software is modified to handle the Touch Pilot (“High Tier”) touch
screen display.
• The conditions for Suction Pressure Transducer Failure, Pr.04, Pr.05,
Pr.06, now require that the EXV be less than 50% open. This
eliminates declaration of these alarms under the conditions described
in SITUATION above.
• When configured for medium brine, low saturated suction
temperature capacity override now is based on the configured brine
freeze point LO.SP.
• “Black Box” data acquisition feature now supported
– Discharge gas temperatures are added to the set of points collected.
• Detection was added for swapped water temperature sensors.
• Information (cont’d)
• EXV operation is modified for the case of discharge gas temperature
below 180°F.
• An extra 10 second delay is added before declaring a low suction
temperature alarm for brine.
– Anomalies
• Operating compressor(s) in Service Test with Navigator does not
work with Version 2.01.
• Condenser fans will start and run for short periods of time when the
unit is OFF.
• Information
• Corrected unintentional operation of condenser fans
• Modified head pressure control routine for brine applications to
eliminate P.78,P.79,P.80 high discharge temperature alarms
– If LBT>28°F the condensing temperature setpoint is not allowed
to increase at startup during low ambient conditions
• Information
• Improvement on compressor capacity control : at startup, 10%
increase instead of 5% allows unit to load quicker.
• Remove access to heat reclaim and heat pump parameters on
Navigator display.
• Add missing CCN variables for Data Collection tool and Best ++
access (CURREN_A …)
• Corrected problem with Start/Stop mode based on time schedule not
working when using Touch Pilot display.
• Improve the timing management to detect oil pressure and
economizer pressure failure
• Information
• Pump 1 output is duplicated at MBB-J2B
• Corrected "slide valve unverifiable" alert and improved slide valve
reactivity.
• Corrected bug on slide valve control on triple circuit : it was possible
to have 2 circuits with 30% load
• Add hydraulic kit sensors management (not supported)
• Add welded contactor management
• Change the item name "cpb_cur" into "cpc_cur" for circuit C
maintenance table
• Improve capacity control (fast unloading) to protect against freeze
alarm in case of quick building load decrease
• Device description change will now be saved and not over written.
• Information
• Allows operation with CPM version 1.
– (Backward compatibility issue. MBB ver. 3.02 would not work with CPM
ver. 1.0)
• Integrate 30XW (water-cooled) application
• Extend fastload range to 4 for future fast loading function
– (not supported)
• Change alarm text for alarms "P-37 to 39 and P-81 to P-83
30GX/HX FIELD ISSUES
• ICM to TI CPM Conversion

• Software Change Summary
30GX/HX ICM to TI CPM Conversion
• ICM Compressor Protection Module discontinued

– Used on 30HX-076 to 271 and 30GX-080 to 265 Series 0,1,2 units
– Microprocessor for ICM CPM in no longer available
– Conversion kit is to be released soon
ICM CPM p/n HN67LM100 TI CPM p/n HN67LM103

– There will be 2 kits
• 30HX660012 for 2 compressor units. (Includes one (1) CPM)
• 30HX660013 for 3 compressor units. (Includes two (2) CPM’s)
• All CPM’s have to be replaced during the conversion.
– One (1) HN67LM103 replaces two (2) HN67LM100 boards
• New Toroids/CT’s are required for each compressor
– Replacement toroids must be selected for unit size and voltage
– Toroids are NOT included in conversion kits. Must be ordered
separately.
– 30GX sensor harness for toroids is NOT included in 30HX660013.
» 30GX660009 required for 30GX size 205 to 265
– Furnas Overload is not required with TI CPM.
ICM TI
CPM
Toroid
Overload
(Not req’d w/ TI)

– Software upgrade required
• PSIO1 will have to be downloaded with correct
software to recognize TI CPM. PSIO1
• Use Winloader to upgrade software
– Version 15 or 17
– Select TISERV configuration file
30GX/HX Software Change Summary (1)
• Version 2.1
– Corrects situation of MBB loss of control of compressor protection
board (CCP).
• Symptoms of problem are failure to be able to operate outputs or read
inputs from CCP.
– Oil soienoid and motor cooling solenoid will not function
– Motor temperature indicates 0°F
• Prior to Ver. 2.1, solution was to temporarily change configured number
of Circuit A compressors from 1 to 2 then back to 1.
• Version 2.7 (SSN 4906Qnnnnn)

– Corrects multiple problems associated with Chillervisor control
• Symptoms of problem are loss of communication and improper
indication of unit status.
• All units with Enhanced Screw software that are being controlled by a
CSM should be upgraded.
– Reduces low oil pressure alarms on 30HXA,C206 & 246
• Low oil pressure alarms reported when A2 compressor was operating
alone.
• Compressor A2 will not run as the only compressor on in the circuit
unless A1 is failed. If A2 is running alone, then the oil pump will always
be energized.
– Corrected units for DOP_A1, DOP_A2, DOP_B1, and DOP_B2
• They were specified as PSIG. They are displayed as PSIA.
• Version 2.11 (Beta Version) DO NOT USE

– Service Test for A2 does not work for 30HX-206 and 246
• This is a problem in version 2.7 that was introduced when adding the
A2 cannot start if A1 is not running enhancement.
– Corrected problem where LWT was not checked for cooler freeze
protection.
• Only EWT was being checked.
– Corrected issue that all compressors shutdown immediately when
remote start contacts open or R-O-E switch is placed in the OFF
position.
• All loaders will be de-energized immediately for 15 seconds before
staggering the shutdown of compressor 5 seconds apart.

– EXV Starting position too small for units with 2 compressors/circuit.
• EXV calculated starting position is no longer divided by the number of
compressors in the circuit.
– MLV remains energized for 30 sec. without compressor
• Corrected problem that if the first compressor of the unit is selected to
be started and during the start process, either a “Compressor Prestart
Oil Pressure” fault or “Oil Solenoid Failure” is encountered, MLV was
energized for 30 seconds without any compressor ON.
– Corrected problem of Ckt. B EXV occasionally not moving if both
circuits were operating.

– Added reverse rotation alarm for A1, A2, B1 and B2 compressors.
• If the discharge pressure drops at the starting of the circuit, alarm will
be generated for the compressor that is starting. Alarm reset method
shall be manual.
– T051 Circuit A, Compressor 1 Failure - Reverse Rotation
– T052 Circuit A, Compressor 2 Failure - Reverse Rotation
– T055 Circuit B, Compressor 1 Failure - Reverse Rotation
– T056 Circuit B, Compressor 2 Failure - Reverse Rotation

– A1 compressor always starts first
• Corrected problem introduced in version 2.07 for 30HX-206 and
246 units. Compressor A1 is always chosen to be the first
compressor of the unit to be started even though A1 has more
run hours than B1.
– Corrected problem with compressor oil solenoid not being
energized.
• If Configuration>UNIT>CAP.A is configured for 100% B1 and B2
oil solenoids are not energized.
• If Configuration>UNIT>CAP.A is configured for 0% A1 and A2
oil solenoids are not energized.
– Anomalies
• If compressor is disabled Configuration>SERV>EN.xx and
power is cycled configuration will revert to enabled.
• Nuisance Reverse Rotation alarms have been reported. Use
Version 2.10 instead of 2.11.
Latest Software Versions (9/10/2008)
Latest Production Version

Product Version* Version (HVAC Partners)
30RB 5.02 5.01 5.01
30XA 5.00 5.00 5.00
30RAN 5.0 5.0 ---

30GX,HX (series 6) 2.10 2.7 (HX only) 2.10
30GX,HX (series 4, 5) 5.3 --- 5.3
30GX,HX (series 0-3) w/ PSIO 17.7 --- 17.6
30HK, HL 4.3 4.3 4.3
30HW, 30GTN015-035 1.2 1.2 (HW only) 1.2
30GTN040-420 4.3 --- 4.3
* Including unreleased and beta versions

30 Series Field Issues and Bulletings

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30 Series Field Issues and Bulletings

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7/16/2019 30 Series Issues

• 30RAN Aquasnap Field Issues

30RAN Aquasnap Field Issues

• Two-Speed Fan Motor w/MMV

30RAN Two-Speed Fan Motor w/MMV

30RAN Two-Speed Fan Motor w/MMV

• Units can be converted in the field.

Manufacture 575/3/60 380/3/60 208-230/3/60 460/3/60

Original (Leroy-Somer) HD56AZ576 HD56AZ380 HD56AZ651 HD56AZ460

Replacement (GE) HD56AK578 HD56AK382 HD56AK656 HD56AK656

30RAN Low Ambient Operation

• Reports of multiple compressor failures during low ambient

30RAN Low Ambient Operation

30RAN Low Ambient Operation

Liquid line solenoid valve wiring

30RAN Chilled Water Strainer

• Complaints of current #20 mesh

30RB Aquasnap Field Issues

30RB Compressor Failures

30RB Compressor Failures

• High Differential Pressure/Low Suction

− Monitors 24 vac control voltage to SPM through the HPS

30RB Compressor Failures

New Version of Scroll Protection Module

30RB Compressor Failures

• Two additional SPM alarms have been added.

30RB Compressor Failures

• High Differential Pressure/Low Suction (cont’d)

30RB Compressor Failures

Set Primary Voltage

30RB Compressor Failures

Set Primary Voltage

RRT & RRC Removed MBB

30RB Compressor Failures

•High Differential Pressure/Low Suction (cont’d)

30RB Compressor Failures

•High Differential Pressure/Low Suction (cont’d)

– 100 second time delay is now setup at RCD. Part

30RB High Motor Temperature Alarms

• Motor Protection Scheme

– Steep curve in trip area –

30RB High Motor Temperature Alarms

• Nx.01 Motor Temperature Too High & Nx.04 Motor

30RB Compressor Failures

• All compressor failures are analyzed by Danfoss.

30RB Compressor Failures

30RB Compressor Failures

30RB Compressor Failures

Factory oil charge

View oil sight

30RB Compressor Failures

• SMB07-0014 was issued to update units in the field in

30RB Filter Drier

• Reports of plugged liquid line filter driers

30RB Filter Drier

• Recommending changes to the current filter drier

Current assembly Revised assembly Fender washer &

30RB MCHX Condenser Coil

30RB MCHX Condenser Coil

30RB MCHX Condenser Coil

• Leaks on the face of the coil may be due to

30RB MCHX Condenser Coil

30RB MCHX Condenser Coil