TABLE OF CONTENT

NO CONTENTS PAGE

01 Fault Tree Analysis (FTA)

02 Failure Modes & Effect Analysis (FMEA)

03 Event Tree Analysis (ETA)

04 Hazard and Operability (HAZOP)

 FAILURE MODES & EFFECTS ANALYSIS (FMEA) FOR ONLINE SHOPPING APPLICATIONS
Process Potential Potential SE Potential Causes OCC Current Process DE RPN Action SE OCC DET RPN
Step Failure Mode Failure Effect V Control T V

Login into Login Failure Customer 6 User forgot their 5 Backup sign in 7 210 Make the apps 4 4 4 64
the apps cannot do username / using any remember the
online password personal username /
shopping information password
Unable to 7 There are 7 The apps will 7 343 Use their own 5 5 4 100
detect the people with assign any name as the
account same username username username
System Getting too Customer will 7 Different sellers 7 The user will 6 294 Set all discount on 5 5 4 100
notifications much miss the event give discount on only take note the same day and
notification different time on the things time for all seller
for any sales that they want in the apps
and discount to buy
Not getting 6 Faulty in the 8 User will keep 4 192 Need to always 5 6 3 90
any application’s on open the update the apps
notification notification apps o keep
updated
Payment Cannot top Customer 8 Too many 4 User will need 5 160 Update the apps 4 5 3 60
up money in cannot buy people want to to do payment
the apps things top up at the outside the apps
same time
No. Guide Word Deviation Possible Consequences Action

Causes Required

1. Not No wifi No electricity Not able to do Use mobile

Modem Online Shopping data

Failure

Not able to Forgot Cannot login into Make the apps

login username / the apps to do remember the

password online shopping username /

password

Make backup

password

2. More More problem Too many Customer cannot Update the

on lagging on people want to do the transaction application

the apps enter the apps

3. Less Less people Too expensive Online shopping Make

want to buy will soon be voucher / free

from online forgotten shipping / sale

shopping day

Courier Choose any

problem courier that

does not have

any problem

Hazard and Operability (HAZOP) On Online Shopping Application