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Chapter IV
Chapter IV
IV.1 Introduction
This chapter presents the research methodology used in this study. This
The information in the second chapter is obtained from secondary data. Its
The primary data for this study was collected using questionnaire and fixed
interview questions.
There are 13 questions setting for the questionnaire which was all fixed
questions, such as what type of industry that the company is following, number of
employees, designation. The main purpose is to identify those in the company which
uses performance appraisal system. Question 7-8 are the questions that find out how
often and tools which the organization uses to evaluate performance appraisal.
question to identify the performance appraisal methods which the organization use
Question 12-13 are the questions which focus about the measuring factors in the
performance appraisal.
DO LIEN HUONG _ BATCH NO: BBMD20314A IV-1
PTA0050463A
CHAPTER IV: RESEARCH METHODOLOGY
To achieve the research objectives, the data were collect with 3 times to
visit the organization, because they only can fill out the survey when they are not
employees who were selected from each department . And I sent both emails and
some post letters (with the detail questionnaires, interview questions) to ask for
respondents out of 39 staffs be selected.This survey was conducted on 1st July 2005.
As for the interview with fixed question, only 1 interviewee agreed to answer
for the survey. It took 1hour. Interview notes (See Appendix B) of main points were
recorded accordingly.
The pilot testing is to ensure the questionnaire and fixed interview questions
The first pre-tests were screened by the supervisor. He help to look for such
things as difficulties with question wording, problem with leading question, and bias
due to question order. All his suggestions made were considered and changes were
The survey research also has its limitations. The limitations can arise in the
The technical problem may arise from variables, such as a very short time
Problem of access namely mainly certain important data can not be accessed
due to confidentially to the company, they are having negative attitude towards
surveys. For the former, they may not tell the truth, and later either not interested or
not willing to help for such survey that they can not gained anything from such
findings.