02 624010 4700000395 Rci QMN PLN 000001 - 04

4700000395-RAPCO-DB&O GOA DBO - PIONEER CAMP & OFFICE SOUTH
Document Submittal Form

02-624010-4700000395-RCI-QMN-
RAPCO FOR CONTRACTING AND INDUSTRIAL Document PLN-000001_04
Contractor
SERVICE CO submittal no.
Contract no. 4700000395 Date 11-12-2022

Abdul Raheem
To PMC Project Manager
AECOM
Rev
Document no. Type Description Action required
no.
02-624010-4700000395-
RCI-QMN-PLN-000001_04 4700000395/000 – Quality Approval Comments
Plan 04
Management Plan
Other
Information
Contractor authorized signatory

Samson David
Name Project Manager Date 11-12-2022
RAPCO
Signature
PMC’s comments
No exception taken Exception as noted revise Revise and resubmit

Status code and resubmit for record
Rejected Review not required Issued for Construction
Engineer’s
Date
name
Signature
Received by Contractor
Name Date
Signature
02-624010-4700000395-RCI-QMN- PLN-000001_04 REV_04 Page 1 of 73

QUALITY MANAGEMENT
4700000395-RAPCO-DBO-GOA Pioneer Camp & Office
QUALITY MANAGEMENT PLAN

Document history
Revision code Description of changes Purpose of issue Date
01 FIRST ISSUE FOR APPROVAL 30.03.2022
02 SECOND ISSUE FOR APPROVAL 18.06.2022
03 THIRD ISSUE FOR APPROVAL 14.09.2022

04 FORTH ISSUE FOR APPROVAL 11.12.2022
(For further Revision)
Document approval
Prepared by Reviewed by Approved by

Name Khaja Faizan Ali M. Khursheed Mazhar Samson David
Job Title : QC Supervisor Quality Manager Project Manager

4700000395-RAPCO-DB&0 GOA DBO - PIONEER CAMP & OFFICE
RAPCO FOR CONTRACTING AND

INSDUSTRIAL SERVICES CO
4700000395-RAPCO-DB&O GOA DBO - PIONEER CAMP & OFFICE
Document Revision History:
Rev Date Purpose Prepared BY Reviewed BY Approved BY

QC QM PM
04 11-12-2022 APPROVAL
Khaja Faizan Ali M. Khursheed SAMSON DAVID

Table of Content
GENERAL .............................................................................................................................7
1. GENERAL ............................................................................................................................. 7
1.1 Purpose of this document (Clause 1 ISO 9001:2015) ....................................................... 7
1.2 Project Scope .................................................................................................................... 7
1.3 Reference Documents (Clause 2 ISO 9001: 2015) ............................................................ 7
1.4 Definitions and Abbreviations (Clause 3 ISO 9001: 2015) .............................................. 7
1.5 Organization and Responsibility..................................................................................... 14
1.5.1 Management Commitment........................................................................................... 14
1.5.2 Organization................................................................................................................ 14
1.5.3 Organization Responsibility........................................................................................ 14
2. Quality Management System Structure. (Clause 4.3 /4.4 ISO 9001: 2015)............................ 14
2.1 General............................................................................................................................ 14
2.2 Quality Policy and Quality Objectives (Clause 5.2 & 6.2 ISO 9001: 2015) .................... 16
2.2.1 Quality Policy ............................................................................................................... 16
2.2.2 Quality Objectives (Clause 6.2 ISO 9001: 2015) ......................................................... 17
2.2.3 Project Quality Objectives .............................................................................................. 18
2.2.4 Quality Management Representative ........................................................................... 18
2.3 Management Responsibility:(Clause 4.4 ISO 9001:2015) .............................................. 18
2.3.1 Management Responsibility ......................................................................................... 18
2.3.2 Management Review Meeting ..................................................................................... 19
2.3.3 Review Input (Clause 9.3.2 ISO 9001: 2015) ............................................................... 19
2.3.4 Review Output (Clause 9.3.3 ISO 9001: 2015) ............................................................ 19
2.3.5 Quality Meetings ........................................................................................................... 19
2.3.6 Competence, Awareness and Training ........................................................................ 20
3. CONTRACTUAL INFORMATION ...................................................................................... 20
3.1 Contract Title .............................................................................................................. 20
3.2 Contractual Sum.......................................................................................................... 20
3.3 Date of Possession ......................................................................................................... 20
3.4 Date of Completion ..................................................................................................... 20
4. PROJECT INFORMATION ................................................................................................ 20
4.1 Scope of Work ................................................................................................................... 20
4.2 Location of Work ........................................................................................................... 20
5. ORGANISATION ROLES & Responsibility (Clause 5.3 ISO 9001: 2015) ....................... 21
5.1 Project Manager .............................................................................................................. 21
5.2 Project QA & QC Manager ............................................................................................ 21
5.3 Quality Engineer ................................................................................................................. 22
5.4 QA/QC Inspector..............................R..E..V.....0.6 ............................... 22
5.5 QA/QC Documentation Clerk ......................................................................................... 22
6. CUSTOMER FOCUS & REQUIREMENTS ........................................................... 22
6.1 Client Focus .................................................................................................................. 23
6.2 Client Property (Clause 8.5.3 ISO 9001: 2015) ............................................................ 23
7. MANAGEMENT & ORGANIZATION RESPONSIBILITY ............................................... 23
7.1 Quality Management System Planning ........................................................................... 23
7.2 PLANNING .................................................................................................................... 23
7.2.1 Project Quality Objective (Clause 6.2 ISO 9001: 2015) ............................................ 23
7.2.2 Quality Objectives and planning to achieve them (Clause 6.2 ISO 9001: 2015)......... 24
7.2.3 Planning of changes (Clause 6.3 ISO 9001: 2015)...................................................... 25
7.2.4 Responsibility and Authority .................................................................................... 25
7.2.5 Provision of Resources (Clause 7.1 ISO 9001: 2015) ................................................ 25
7.2.6 Trainings ...................................................................................................................... 25
7.2.7 Infrastructure (Clause 7.1.3 ISO 9001: 2015) .......................................................... 26
7.2.8 Work Environment (Clause 7.1.4 ISO 9001: 2015) ................................................... 26
8. DESIGN CONTROL (Clause 8.3 ISO 9001: 2015) ............................................................. 27
8.1 Design Coordination ....................................................................................................... 27
8.2 Design Amendment/Changes .......................................................................................... 27
8.3 Method Statements ......................................................................................................... 27
8.4 Lab and Lab Technician.................................................................................................. 28
9. HANDLING DOCUMENTATION & DATA RECORDS (Clause 7.5 ISO 9001: 2015) .... 28
9.1 Control of Documents ..................................................................................................... 28
9.2 Technical Document and Data Approval and Issue ........................................................ 29
9.3 Technical Document and Data Changes ......................................................................... 29
9.4 Document Handling & Traceability ................................................................................ 30
9.5 Incoming Correspondence .............................................................................................. 31
9.6 Outgoing Correspondence ............................................................................................... 31
9.7 Control of Quality Records ............................................................................................. 32
10. IDENTIFICATION AND TRACEABILITY OF MATERIAL (Clause 8 5.2 ISO 9001:2015) 33
11. SUB- COMPANY & SUPPLIER QA REQUIREMENTS (Clause 8.4 ISO 9001: 2015) .... 34
11.1 Purchasing Processes ................................................................................................... 34
11.2 Evaluation of Subcontractors (Suppliers) .................................................................... 34
11.3 Purchasing Information ............................................................................................... 34
12. PRODUCT REALIZATION: SPECIFICATION & REQUIREMENTS ........................... 35
12.1 Determination of Requirements Related to Products ................................................... 35
12.2 Review of Requirements Related to Products ............................................................. 35
13.1 Verification of Purchased Products ........................................ 35
13.2 Planning of Product Realization .................................................................................. 36

13.3 Preservation of Product (Clause 8.5.4 ISO 9001: 2015) ............................................ 36
13.4 Provision for Control of Production and Services ....................................................... 38
13.5 Provision for Validation of Processes for Production and Services ............................ 39
13.6 Control of Monitoring and Measuring Device (Clause 7.1.5 & 7.1.5.2 ISO 9001:2015) ..........39
14. Internal Audit (Clause 9.2 ISO 9001: 2015) ....................................................................... 40
15. Monitoring and Measurements of Processes (Clause 9.1ISO 9001: 2015) ........................ 40
16. Monitoring and Measurement of Product/s ........................................................................ 41
17. Control of Non-Conforming Products (Clause 10.2 ISO 9001: 2015) ................................ 41
18. Corrective Action (Clause 10.2 ISO 9001: 2015) ................................................................ 42
19. Preventive Action ................................................................................................................ 42
20. APPENDICES .................................................................................................................... 44
Compliance Matrix for ISO-9001:2015 _ ISO 10005:2018 & NEOM Quality SCH Q
Organization Chart & Mobilization Plan.
Equipment Calibration Log.
Side Development Plan with Work Limits
02-624010-4700000395-RCI-QMN- PLN-000001_04 REV_04 Page

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1. GENERAL
1.1 Purpose of this document (Clause 1 ISO 9001:2015)
This Project Quality Plan is prepared and formulated as a Management Summary of quality related
activities required to meet the terms of contract.
The purpose of this Project Quality Plan is to demonstrate the ability of the Company to provide scope
of work / services for the project which meets the requirements of Client In addition to this, the PQP
documents the commitment of the Company in meeting the Client’s requirements
and all applicable statutory and legislative requirements.
Contract documents should take precedence on PQP in case of conflict.
1.2 Project Scope:

DB&O Contract of GOA-South Site Office Facilities
The scope shall be in full accordance with the project Specifications and the relevant local authorities
and international standards requirements. The scope includes but is not limited to the design and
construction of the following:
• Structure concrete and steel work.
• Geotechnical works
• Architectural
• Interior Architecture
• Mechanical works (HVAC, Fire, Plumbing, etc.)
• Electrical works
• Lighting internal and external works
• ICT, CCTV Low current
• Landscape
• Building skin
• Infrastructure works
Final Residential Camp & Office arrangement and all internal configurations will be subject to
Client’s approval. Provide detailed documentations for the performed work and site layout upon
completion including photos, etc.
1.3 Reference Documents (Clause 2 ISO 9001: 2015)

1. ISO 9001:2015 Quality Management System Requirements
2. ISO 9000:2005 Quality Management System Fundamental and Vocabulary
3. ISO 10005 Quality Management System Guide lines for Quality Plan
4. Company Quality Manual
5. Contractor Quality Procedures.
6. Client Quality Requirements.
7. Client Project Documents Templates
8. Neom Quality Sch Q Rev 03.
1.4 Definitions and Abbreviations (Clause 3 ISO 9001: 2015)

The definitions & Abbreviation ns listed below provide the meaning and intent for the
words and phrases used in the context of this Project Quality Plan.
Client: NEOM REV.06 Page 10 of 68

MOT: Ministry of Transport.
Deficiency: A non-conformance constituting a shortcoming of
the Quality System.
Design Documents: Any documents procedure by contractor which
conveys design information. This includes
engineering drawing, design calculation, material
take-off, specifications, Scopes of work, etc.
Inspection: The exhaustive and continuous inspections of
allproject details
Inspector: The officer acting-on behalf of the entire client or
the contractor for Quality related inspection and
testing.
ITP: Inspection and test plan. A document setting out
the specific quality practices, resources,
activitiessequence relevant to product, project
or contract
ITL: Independent Test Lab
Hold Point: A juncture, defined in appropriate documents
(Normally ITP), beyond
Which an activity must not proceed without
approval of a designated organization or
authority.
Witness Point: A requirement defined in an appropriate
document (normally ITP) beyond which an activity
must verified together with inspector(s) from both
Client and Contractor’s Quality side.
Manufacturer: The factory or manufacturing firm or group
responsible for the actual production of the
product, not a trading group or other intermediary
handling establishment.
Monitoring: The observation, verification and recording of
specific design, Procurement, inspection or
construction activities while in process to ensure
that work is performed in accordance with the
applicable standards and specification.
NCR: Non-Conformance Report.
Non- Conformance: The non–fulfillment of specified requirements, as
indicated by an observation or test result.
NMR: Non-Material Requirements.
WIR: Work Inspection Request.
PQP: Project Quality Plan
Project: The organization established to fulfill Client
requirements.
QA/QC: Quality Assurance / Quality Control.
QMS: Quality Management system-organizational
structure procedure, and Processes and
resources needed to implement management.
Quality-related activity any activity that has an
effect on the conformance of the activity to
Quality requirements.

Vendor: The successful individual or establishment who
isawarded a contract or approved to supply
materials, product, equipment and/or services
e.g., Supplier, manufacturer, subcontractor or
any agreed location between Client and
contractor.
Project requirements: All those requirements, technical and
administrative, which are applicable to the
project. This will include, without limitation, the
Client scope of work, applicable Client
standards and procedure reference in the
scopeof work, his project Quality plan, the
requirements of any applicable international or
national codes, etc.
ACCEPT, ACCEPTANCE, ACCEPTED, APPROVAL, Acknowledge, by signoff, that a document or
APPROVE, APPROVED. activity has been evaluated and confirmed to
meet stated requirements.
ACKNOWLEDGEMENT, RECEIPT A letter of transmittal, print or and transmittal
(POT) or electronic return receipt that Issued to
confirm the recipient received the documents
transmitted
AGENCY An organization or part of an organization
engaged in the activities of technically oriented
testing or inspection, or both
APPRAISAL Assessment of a supplier’s capability of
controlling quality carried out before placing
orders.
AUTHORIZATION The signoff, on a document, of the individual
who confirms that internal review and approval
of the document was completed and all
comments were resolved
CERTIFICATE Document signed by a qualified party affirming
that, at the time of assessment, a product or
service met the stated requirements
CERTIFICATION The authoritative act of documenting compliance
with requirements
COMPLIANCE An indication or judgment that the product or
service meets the requirement of the relevant
specification or regulation; Also, the state of
meeting the requirements
CODE The code(s) or national/ industry standard(s)
specified in the customer documents, for
design,fabrication and installation
CONFORMITY Fulfill main to the requirement

CONTRACTOR QUALITYPLAN The document setting out specific project
organization, interactions, quality practices,
resources and sequence of activities relevant to
the contract. It shall explicitly define, under the
specifications and standards for all disciplines
involved, the direct control function and
procedures which inspect, measure, test, record
and regular procurement, fabrication,
construction, installation, pre-commissioning
and mechanical completion activities through
established methods
CONTRACT The Contractual agreement between the
Contractor and the Client
CONTRACT DOCUMENT All written and graphic document forming part of
the Contract and containing legally enforceable
requirements when the Contract is signed
CONTRACT DRAWING The graphic portion of the Contract Documents
CONSTRUCTION The organization that performs fabrication
and/or installation, located at the field site

CORRECTIVE ACTION Action taken to eliminate the causes of an
existing non-conformity, defect or other
undesirable situation in order to prevent
recurrence
CUSTOMER Recipient to product provided by the supplier
DEFECT Non-fulfillment of an intended usage
requirement or reasonable expectation,
including gone which may have safety and/or
environment an implication
DESIGN All preliminary and final architectural and
engineering design necessary and appropriate
for the completion of work
DESIGNREVIEW A documented, comprehensive and systematic
examination of a design to evaluate its capability
to fulfill the requirements for quality, identify
problems if any, and propose the development
of solutions
DOCUMENT Hard copy or electronic records such as manuals,
procedures, process control documents and
reports
DOCUMENTED INFORMATION Documents that can be used to communicate a
message, provide evidence of what was planned
has actually been done, or knowledge sharing
DOCUMENTATION Any record or pictorial information describing,
defining, procedures or results
FABRICATION Manufacture of part of the work in the shop or
field
IMPROVEMENT Actions taken by quality team to increase the
effectiveness and efficiency of activities and
processes in order to provide added benefits to
both contractor and its Sub-contractors
IN-PROCESS INSPECTION Termed fines the verification activities to be
conducted during the work processor activity
INSPECTION AGENCY An agency or testing laboratory that makes visual
observations and field measurement of the
construction materials. It may collect and submit
samples, identified with that respective portion
of construction, for further laboratory
evaluation
INSPECTION AND TESTPLAN A document setting out the specific quality
practices, resources, and sequence of activities
relevant to a particular product, project or
contract

MANUFACTURING The organization that performs fabrication or
shop assembly located at a permanent or
temporary facility (Shop)
MONITORING: The observation, verification and recording of
specific design, Procurement, inspection or
construction activities while in process to ensure
that work is performed in accordance with the
applicable standards and specification.
MOT: Ministry of Transport.
NCR: Non-Conformance Report.
NMR: Non-Material Requirements.
NON- CONFORMANCE: The non–fulfillment of specified requirements,
asindicated by an observation or test result.
PQP: Project Quality Plan
PROCEDURE A document that specifies or describe show
an activity is to beeper formed. It may
include methods to bused, equipment to be
used, and sequence of operations, personnel
requirements and acceptance criteria.
PROCESS Set of interrelated or inter acting activities
that trans form in put sin to out puts
PROCUREMENT Specification for items and services,
whichinclude all the technical and quality
assurance requirements needed by a
supplier.
PROCUREMENT DOCUMENT A purchase order, subcontract or contract
used to purchase goods and services.
PROJECT REQUIREMENTS: All those requirements, technical and
administrative, which are applicable to the
project. This will include, without limitation, the
Client scope of work, applicable Client standards
and procedure reference in the scope of work,
his project Quality plan, the requirements of any
applicable international or national codes, etc.
PROJECT: The organization established to fulfill Client

requirements.
PUNCHLIST & HANDOVER PROCESS A detailed list for all remaining work
generated prior to turn over developed by
the Project QA/QC Manager in conjunction
with Client ’s Representative and Site
Engineer once punch list items close it
should verify with PMC & Client
representative for handing poses with and in
govern process with attached form in
APPENDIX

QA/QC: Quality Assurance / Quality Control.
QUALITYMANAGEMENT The process of planning, organizing,
implementing, monitoring, and documenting
a system of management practices that
coordinate and direct relevant project
resources and activities to achieve quality in
an efficient, reliable, and consistent
manner.
QUALITYMANAGEMENT SYSTEM The organizational structure, responsibilities,
procedures, processes and resources
for implementing quality management
QUALITY The totality of feature sand characteristics of
a product or service that baron its stability
to satisfy stated or implied needs.
QUALITYASSURANCE All those planned and systematic actions
necessary to provide adequate confidence
that a product or service will satisfy given
requirements for quality
QUALITY CONTROL The operational techniques and activities that
are used to fulfill requirements for quality
QUALITYAUDIT A systematic, independent and documented
practice to determine whether quality
activities and related results comply with
planned arrangements and whether these
arrangements are implemented effectively
and are suitable to achieve quality
management system
QUALITYSURVEILLANCE Continual monitoring and verification of the
status of an entity and analysis of records to
sure, that the Contract specified
requirements are being fulfilled.
RECORD A document in hard copy or electronic
(Floppy, compact disk, hard disk, etc.) for
mused to record permanent information
ordata
REJECT The action taken to eliminate con-
conformingitem from its specified use.
REPAIR. The process of restoring non-conforming
characteristics to a condition acceptable to
the Engineer, through that item may still no
conform to the original requirement.
REQUIREMENT Need or expectation that is stated, generally
implied or obligatory.
REVIEW Evaluation for the purpose of acceptance or
rejection.

REWORK The process by which an on-conforming it
emesis changed to make it conform to a
specified requirement through further work
e.g., Re-machining, re-assembly, re-welding,
replacement of parts
SPECIFICATIONS The written requirements for performing
work
SUBCONTRACT A sub contract issued to a supplier by the
Project Subcontracts Manager for work to be
performed on field site.
SUBCONTRACTOR Any Company with whom the Contractor
enters into an agreement to supply services
or materials for the work, and including the
Sub-contractor suppliers, vendors and/or
manufacturers.
SUPPLIER An organization that provides a product
orservices to the customer.
TECHNICAL QUERY A request from the contractor to the
Engineer for further information in order to
fully execute the requirements of the
contract.
TESTING AGENCY An organization, approved by Engineer,
engaged to perform specific inspections or
tests of work, or otherwise determine the
characteristics or perform an of material sand
products either at the construction site or
elsewhere, and report the results.
TOLERACE The allowable error in the value of the
indicated quantity. It is the dimensional
allowance made for the inability of men and
machines to fabricate a product of exact
dimensions.
TRACEABILITY The ability to verify the history, location
orthe application of an item by means of
recorded identification.
VENDOR: The successful individual or establishment who
isawarded a contract or approved to supply
materials, product, equipment and/or services
e.g., Supplier, manufacturer, subcontractor or
any agreed location between Client and
contractor.
VERIFICATION Confirmation, through the provision of
objective evidence, that specified
requirement shave been fulfilled.

WITNESS POINT: A requirement defined in an appropriate
document (normally ITP) beyond which an
activity must verify together with
inspector(s)from both Client and Contractor’s
Quality sideClient.
WIR: Work Inspection Request.
1.5 Organization and Responsibility
1.5.1 Management Commitment:
The top management of RAPCO GROUPS OF COMPANIES is committed to the
development and improvement of the quality management system by:
Communicate the importance of meeting Client Company / Project, regulatory, and

legal requirements through the use of central community postings and customer
specific documentation available at points of use.
We treat people fairly and consistently, and provide the training to ensure employees
have the necessary knowledge to perform in their jobs we maintain an environment
of mutual respect with our customers and understand our customer’s requirements
and needs.
Top management may communicate in any number of ways including meetings;

documented policies; memos; directives; email; computer, etc.
1.5.2 Organization
Please refer to ATTACHMENT A – Overall Project Organization Chart.
1.5.3 Organization Responsibility
Contractual Scope
Organization Company Name
Design Supervision Construction
Client NEOM Company X

PMC AECOM X X
Main Contractor RAPCO X X X
2. Quality Management System Structure. (Clause 4.3 /4.4 ISO 9001: 2015)
2.1 General
RAPCO GROUPS OF COMPANIES has a well-established and documented Quality
Management System and is taking appropriate steps to improve its effectiveness in accordance
with the requirements of ISO 9001:2015.

Relevant procedures are established to specify clearly the criteria and methods for effective
operation, monitoring, maintaining and control. Necessary resources and information to support
the operation and monitoring of these processes are established.
RAPCO GROUPS OF COMPANIES has established procedure for monitoring, measuring,
maintaining, and analyzing of these processes and to take necessary actions to achieve planned
results and continual improvement of these processes. It has also maintained relevant procedures
to identify and exercise required control over outsourced processes, if any
The typical organization structure at site level is detailed in Attachment A and the responsibilities
and authorities for each function are defined. These include planning, operations, control, review
and monitoring and corrective action as appropriate for respective functions. Effectiveness of the
quality management system is evaluated through review meetings at various levels and course
correction made accordingly. The periodic meetings have pre-defined agenda. The information
flow is affected through the minutes of meetings to ensure that both operation and control of these
processes are effective and transparent.
RAPCO GROUPS OF COMPANIES has established and implemented the documented procedure
for Resources management. A planning is done for each project site for the Human Resource, Plant,
Machinery and other requirements. Well-established systems exist for acquisition, monitor &
control of effective utilization of the resources against annual targets set.
RAPCO GROUPS OF COMPANIES using various tools for systematic data collection and
reporting. This data is used to analyze, review and monitor project at different levels and reviewed
by Management committee. Action plans are developed and communicated to concerned persons
for implementation and improvement.
Persons responsible for implementation do so as per plan; results are measured against targets set.
Performance measurement aims at continual improvement; inability to do so calls for review of
processes to improve effectiveness.
Risk and opportunities have been identified for all processes.
All processes are thoroughly monitored, and their effectiveness is constantly measured. The
required resources are provided in order to achieve the planned results and to accomplish
continuous process and product improvements
Wherever the processes are outsourced for some specific products (projects/ contracts), these are
controlled in accordance with the documented Quality Management System.
Reference: QD-M-001
The Quality Management System (QMS) structure is summarized in figure 1 below: -

& Objective
Quality System
Procedure
Standard Forms &

Inspection Checklist
Figure 1: Quality Management System (QMS) Structure

2.2 Quality Policy and Quality Objectives (Clause 5.2 & 6.2 ISO 9001: 2015)
2.2.1 Quality Policy
The corporate Quality Policy is established & presented here under are the guiding force for all the
processes applicable across the organization including the project. Top management has articulated"
Quality Policy" consistent with the company Vision. Quality Policy is communicated to all process
owners & relevant interested parties. Quality policy boards are displayed at all strategic location of
sites and Residential Camps & Office to communicate the Quality policy to all concerned. During
various training, Quality policy is being explained.
See attached Quality Policy (Clause 5.2 ISO 9001: 2015)
2.2.2 Quality Objectives (Clause 6.2 ISO 9001: 2015)
Ensure the work is carefully planned and personnel involved in the project activities are sufficiently
trained and qualified. Additionally, the Contractor will ensure the project procedures are approved
and in place for the performance of and quality affecting the works. This will be accomplished by the
implementation of the Contractor Quality Management System Manual, Quality Procedures and
Contractor
The objectives of this Quality Plan are:

• To ensure that approved methods and procedures are in place and utilized, as they apply,
for activities.
• To ensure that quality requirements are determined and satisfied throughout all project
phases-procurement, material receiving, pre-fabrication, fabrication, construction/ erection and
pre- commissioning.
• To minimize rework during all project phases.
• To comply with applicable international standards and project specifications.
• To demonstrate the fulfillment of contract requirements.
• To maintain an effective and economical program for quality, to satisfy Client requirements as

defined in Project Contractual Requirements.
• To ensure that approved practices, procedures, inspection and test plans and Audit program are
in place and are being utilized, as they apply, throughout the project.
• To provide for early and prompt detection of deficiencies and for its timely and
effectivecorrective actions
2.2.3 Project Quality Objectives
The quality objectives for the project are as follows:

a. Proposed corrective Actions of Non-conformance reports shall not exceed 72 Hrs. by the
Project Manager from the issuance of the NCR.
b. Acceptance of Inspection Request rate after the inspection shall be over 95%.
c. Achieving WIR Acceptance rate of 90%.
d. Achieving Civil Testing Acceptance rate of 90%.
e. Not Exceeding the dates provided for extended 2nd ACD for INCR and LBE.
f. To Submit two weeks, look ahead Schedule every week.
g. Approved all critical documents (Method Statement, ITP‟s, etc.) for the progress of
workwith 14 days from Start the project.
h. Quality training shall be conducted for all supervisory staff at the start of each new activity.
i. Maintain the PQI More than 85% after 30 days from Start the Project.
Company has identified the quality objectives at organizational level as well as various departments.
2.2.4 Quality M a n a g e m e n t R e p r e s e n t a t i v e
Quality Management Representative (QMR) is the nominated representative for all quality related
matters. He shall ensure that the quality system accredited to ISO 9001:2015 is implemented
accordingly and will report to top management on the performance of the Quality Management
System and any need for improvement.
Note: All of the QA/QC Personnel Curriculum Vitae (CV) shall be submitted to PMC/ ESTD for
review prior to start of the project.
Refer to attached CVs of QA/QC Team.
2.3 Management Responsibility:(Clause 4.4 ISO 9001:2015)

2.3.1 Management Responsibility
Management Commitment
The top management of company is committed to the development and improvement of the
quality management system by:
a. Communicating the importance of meeting Client, regulatory, and legal requirements by

regular communication meetings.
b. Establishing of a quality policy.
c. Conducting management reviews in accordance with this Quality Plan.
d. Ensuring that Quality Objectives are achieved & established.
e. Ensuring the availability of necessary resources in accordance with this Quality plan.

f. Ensuring engineering, procurement, construction & installation is carried out in accordance
with the approved procedures, drawings and specifications. Management shall monitor
procurement process, allocation of resources, inspection work related items included in the
contract.
In accordance ISO 9001:2015, company top management shall review project specific
Quality System every Six month to ensure that the system is suitable, adequate and effective.
2.3.2 Management Review Meeting
Company top management will review the Quality Management System at least once every six months
to ensure its suitability, adequacy, and effectiveness. The QMS, quality policy, and quality objectives
will be evaluated for any needed change. Records of these reviews will be maintained. Such reviews
will be reported to Client representative within Two weeks after the schedule review date.
2.3.3 Review Input (Clause 9.3.2 ISO 9001: 2015)
Company Top Management reviews will utilize:
Internal and external quality audit results

Customer performance evaluation
Process performance and product conformance results
Preventive and corrective action status
Follow up on actions from previous management reviews
Other changes (for example scope of work changes) that could affect the QMS)
Non-Conformance Reports (NCRs)
2.3.4 Review Output (Clause 9.3.3 ISO 9001: 2015)
Results of management reviews will be recorded and address as appropriate:

Improvements in the QMS and its processes
Improvements in project related to Client requirements
Resource needs
Company Management Representative shall publish a narrative section for Process Improvement
methodology immediate after the review meeting. Action items will be followed up on at subsequent
management reviews to ensure closure. A copy of the results of this Management Review will be
forwarded to EPM within two weeks after the management review meeting.
Defined action plan shall be documented and necessary resource shall be planned implement
such activities to integrate the review output.
2.3.5 Quality Meetings:
Project QA/QC Manager shall conduct Quality Meeting to look after Quality Activities as per the
requirement with the site staff for reviewing product and services provided and for developing new
policies and procedures related to high level of productivity and customer satisfaction.
Agenda of the meeting shall be developed on the basis of project work performance and distribute to every
participant.

An agenda is a written outline of the specific topics the meeting is intended to address in the order
they are to be discussed. The goal of an agenda is to provide meeting participants the specific details
of the meeting's purpose and to keep the meeting running smoothly and on schedule.
This Internal QA/QC Meeting shall be held every week for the needed quality topics to be discussed.
The meeting shall have its own MOM and attendance sheet to be followed by the personnel therein.
2.3.6 Competence, Awareness and Training
Project QA/QC Manager is responsible to identify training needs and assure training is performed.
Personnel lacking required competencies shall receive training such as formal, informal, or on- the-
job. Company will provide training as deemed appropriate to satisfy competency needs or utilize
external training sources.
Company shall evaluate the effectiveness of the training through periodic internal audits, review and
analysis of employee generated errors, omissions, rework, and nonconformities.
Company employees shall be made aware of the project quality requirements and how their work
activities contribute to the achievement of quality objectives. Company will make its personnel aware
of project position descriptions and requirements by orientation programs. Company will ensure the
adequacy of training programs by conducting performance evaluations for the awareness
enhancement.
Company shall maintain records of education, training skills, and experience for personnel effecting
quality. QA/QC Manager is responsible to ensure appropriate record including records of training
activities and subject matter of the training are maintained (As necessary).
3. CONTRACTUAL INFORMATION
3.1 Contract Title
Project Construction Work – Contract # 4700000395

3.2 Contractual Sum
Not determined
3.3 Date of Possession
Work Order date 28th March‟2022
3.4 Date of Completion.

120 Days (4Months)
4. PROJECT INFORMATION
4.1 Scope of Work
Project under Gulf of Aqaba Area in region.
4.2 Location of Work
The GOA Pioneer Camp &
Office (South).

5. ORGANISATION ROLES & Responsibility (Clause 5.3 ISO 9001: 2015)
5.1 Project Manager
Company Project Manager has the overall authority and responsibility for all aspects of the project.
His responsibilities include as:
Ensuring adherence with Company Policies.

Managing site project activities on behalf of Company.
Establishing project requirements, policies, organization and schedule.
Monitoring project’s progress and quality, approving final resolution of all items of non-
conformance.
Approving all subcontracts if any required.
Ensuring implementation of the Company QA/QC Program.
Ensuring implementation of the Company /Safety Program.
Ensuring implementation of the Company / Client Environmental Program.
Issuing all projects directives.
Managing project’s costs.
Initiating and negotiating with Client for all change orders and / or work requests and signing
change order and / or work requests.
Preparing, approving and submitting progress reports to the Client.
Having final authority on all site project activities.
Accountable and responsible for all project activities.
5.2 Project QA/QC Manager
Project QA/QC Manager is the principal representative who has the authority and responsibility to
ensure compliance with the QMS. He is responsible for the development and maintenance of the
PQP, and for ensuring that all employees confirm to its requirements. The Project QA/QC Manager
is responsible to identify Quality Problems, initiate solutions and eliminate recurrence.
Representing the project for all quality matters.

Developing and maintaining the Project Quality Plan.
Verifying implementation and adherence with QA/QC.
Quality Procedures and / or work instruction.
Preparation of new procedures and / or work instructions.
Reporting items of non-conformance to the Project Manager.
Reporting on the corrective action / resolution of non-conformance.
Verifies program implementation by conducting project specific audits.
Liaison with Client /PMC to coordinate and assist in audits, surveillance,
Inspections and approvals.
Establishing, maintaining and overseeing the document control and record keeping function.
Establishing, maintaining and overseeing the Non-destructive Testing and Wild Engineering
fuctions.

Quality Monthly Report Preparation.
Evaluation of Suppliers/ Sub-Contractor’s Quality Systems.
Procurement and Project Inspection, witnessing and monitoring in accordance with the approved
inspection and test plan.
5.3 Quality Engineer / QA/QC Supervisor

Quality Engineer shall report directly to the QA/QC Manager. His primary functions are to ensure that
the Quality Plan, procedures and objectives are understood and implemented within the Quality
assurance functions.
Manage and follow quality plan, procedures, inspection and test plan and work instructions as
required.
Maintain quality records in and ensure those produce collated and compiled into records.
Review Quality program, procedures, method statements, Inspection and test plan.
Managing Quality Control functions for the Project including planning of Quality Control
inspectionsand preparation of reports. Controlling corrective actions.
Assigning Quality Control personnel to various areas of activity Monitor inspections progress, review
Inspector’s reports and documentation and verify, upon completion of the work, that all requirements
have been met and that the required Quality records have been collated and filed. Monitoring project
activities on a day-by-day case with respect to the contractual requirements.
5.4 QA/QC Inspector

Duties and responsibilities of QA/QC Inspector could be typically enumerated as follows:
The QC Inspector report directly to the Quality Engineer and Project QA/QC Manager.
Ensure compliance with the requirements of the contract scope of work, technical specifications and
contract quality plan.
Conduct quality control inspection tasks in accordance with the requirements of the established
inspection plans.
Initiate WIR after verification of activities to be offered for Inspection.
Signs and dates inspection reports for those inspection steps actually performed. Provides final
acceptance sign-off of all prescribed inspection reports attesting to the completeness of the project.
Calibration and use of the necessary measuring and test.
Coordinate for the third-party agency for the required test.
Initiate preparation of the job site quality control records.
Reporting both verbally and in writing any non-conformance discovered.
Reporting daily a descriptive of each day’s work.
Conduct weekly QA/QC Toolbox meeting.
Shall report/coordinate with Client personnel for witnessing all inspections and acceptance of the
work items.

5.5 QA/QC Documentation Clerk
QA/ QC Documentation Clerks, reporting to and as directed by the QA/QC Manager, will be
responsible for establishing and maintaining a filing system for QA/QC Department. This activity
will include the collection, filing, storage and maintenance of quality control records. Files will
include a copy of the latest revision of the specifications. Files will be maintained on
welding personnel identification and qualification; non-destructive examination requests and test
results; and other records necessary and / or required to assure the quality of the project. QC field
inspection reports will be kept with a separate category established for unsatisfactory reports and
disposition of non-conformance items.
6. CUSTOMER FOCUS & REQUIREMENTS
6.1 Client Focus

Company shall ensure Client satisfaction through:
Reviewing contract requirements, Quality Management System, and procedures or compatibility and
submit modifications as appropriate.
Allocating trained and qualified staff resources.
Schedule and reporting progress in sufficient detail to control project cost.
Training personnel as required.
Performing management reviews and internal quality audits.
Establish a program for problem identification and resolution and problem prevention.
Maintaining data control systems and records of project activities.
6.2 Client Property (Clause 8.5.3 ISO 9001: 2015).
ALL client property (including but not limited to any forms of intellectual property & personal data etc.)
provided for use or incorporation into the product shall be properly identified, verified, protected &
safeguarded while it is under Company control or is being used by Company.
If any Client property is lost, damaged or otherwise found to be unsuitable for use, Company shall
report this to Client & maintain records for the same.
7. MANAGEMENT & ORGANIZATION RESPONSIBILITY

7.1 Quality Management System Planning
Planning is conducted to assure the continuous improvement and response to Client needs and
requirements. QMS Planning includes resources and interrelated processes
Actions to address risks and Opportunities
To assure that the quality management system can achieve its intended results, enhance desirable
effects, prevent, or reduce undesired effects and achieve improvement, Company has considered
all needed issues and requirements to determine risks and Opportunities that need to be addressed
in the QMS.
A documented procedure has been established to address the Integration and implementation of
actions into relevant processes as well as the evaluation of the effectiveness within the QMS.

7.2 PLANNING
7.2.1 Project Quality Objective (Clause 6.2 ISO 9001: 2015)
The Project Objectives have been set, against which efficiency and effectiveness can be monitored,measure
able, achievable, and realistic time bound for the following Key Elements:
Cumulative PQI Project Quality Index to be more than 85 %
Post inspection (Work Inspection Requests) acceptance rate shall be more than 95%
Continual training of all our staff on our Corporate and Project Quality procedures including
the Project specific procedures and specification, to ensure compliance and excellence on the documents
and end products produced and training shall be done 100% as per Training schedule as needed.
Build up and maintain an excellent relationship with our client which should lead to a Quarterly review of
client satisfaction to be achieved Minimum 85-90% very good.
Risk review meetings will be held on a monthly basis or as and when required as risk become apparent.
The Project Manager’s “risk register” will be a live document which will be constantly reviewed to
identify and updated the status of existing risks and to put actions into place to minimize the effect thereof.
The risks noted as critical, will be high-lighted in the monthly / Quarterly Company Management Report,
Potential critical risks to be identified and eliminated as “Nil “before any negative effect on project
through process approach.
Each member of staff will be issued a letter of direction with their Job Descriptions which will be agreed
and signed off with their line managers. This will include their scope of works, as well as the duties and
responsibilities of their position on the Project.
Project Staff are always expected to strive to meet these Project Objectives whilst ensuring that the Project
Policies are enforced.
7.2.2 Quality Objectives and planning to achieve them (Clause 6.2 ISO 9001: 2015).
Company business plans set the strategic direction for the organization and the objectives to meet
Client and other requirements. The objectives are measurable and consistent with the quality
policy.
Company has identified a number of objectives and targets relating to its business known as internal
Key Performance Indicators (KPI‟s). It is the QHSE Manager responsibility to ensure that the KPI‟s
is met and that changes to KPI‟s relevant to field activities are disseminated to all employees.
It is the responsibility of the QC Manager to ensure all other managers and supervisors know internal
KPI‟s and that measurements are in place to monitor and report on the KPI‟s.
The following is a list of project typical “Objectives” & “Targets”. This list is by no means exhaustive
and may be added to from time to time. The most likely time for the list to be updated would be after
a quality management system review or significant changes to standards.
Inside each procedure we have objectives, that been measure by KPI‟s that been discussed
withinthe quality management meeting.

Objective and targets are also set up at project level; they are documented in the PQP for the project.
Through the Management review meeting QMS shall be reviewed & if required modification shall be
made.
Through the scheduled Internal Audit & Focus Surveillance the effectiveness shall be measured, and
Proper Corrective Action shall be made.
7.2.3 Planning of changes (Clause 6.3 ISO 9001: 2015)
When determining the need for any changes to the QMS, all changes will be carried out in a planned
manner where the company will consider the following:
The purpose of the changes and their potential consequences
The integrity of the QMS
The availability of resources
The allocation or reallocation of responsibilities and authorities.
The above considerations shall be reported in details to the Top Management and will be part of the
Management review meeting inputs. Proper documentation shall be established/ revised and
implemented.
7.2.4 Responsibility and Authority
Company organization chart and job descriptions compiled and maintained in the Quality Assurance
Plan (QAP) in Section 6.0 which defines the Responsibilities of Project Key Personnel.
Management defines the responsibilities and authorities clearly & communicate them within
Company.
7.2.5 Provision of Resources (Clause 7.1 ISO 9001: 2015)
Company Project Manager is responsible to assess organizational and project needs including
oversight functions and develop resource requirements in order to assure resources necessary to
implement and improve the processes of the QMS and address Client satisfaction issues are provided
in a timely manner.
Personnel performing specific assigned tasks will be qualified on the basis of appropriate education,
training and experience.
7.2.6 Trainings:
A formal training program is essential to ensure that all staff receives the necessary training to
supplement their existing expertise and experience to enable them to perform their duties as well as
for their acquisition of quality consciousness.
The extent of education or experience required shall be determined by the respective discipline
Supervisor in consultation with the Project Manager. The responsibility for ensuring that employee’s
attending the approved training courses, schemes or seminars rests with the appropriate discipline
supervisor.
Job proficiency obtained by experience shall be considered adequate for personnel carrying out
quality related activities not requiring specialist knowledge or skills. New personnel for such
positions shall receive “On the Job Training” under the supervision of experienced personnel. Such
training is designated to ensure a satisfactory skill progression for employees. The Company
02-624010-4700000395-RCI-QMN-PLN-000001_01 Page 28 of 66

Human Resources and Administration Department Manager shall arrange orientation sessions for all
new company employees. In addition to this all employees shall be given Safety Orientation specific
to the Client Project before they start work on the project as well as induction training etc. In addition
to these all-project personnel shall be given instructions covering Client project specific safety
requirements, if any, and Quality procedures based on the elements of the Project Quality Plan that
are relevant to the roles of personnel.
Quality team shall conduct weekly QA/QC Toolbox meetings for craftsmen and foremen. This
meeting shall cover Quality Procedures, ITP and mandatory company inspection items for the
construction activities that are about to commence or have just commenced or as needed.
The Project Manager shall be responsible for assessing the training needs of personnel assigned to
Client project team. Any training needs shall be arranged in conjunction with HR Manager or his
coordinator shall arrange for updating the training records in employee personnel file.
Project management shall arrange for the safe accommodation, transport, etc. for their employees in
accordance with the national standards. Clients have access to inspect these facilities, if required by
the contract.
7.2.7 Infrastructure (Clause 7.1.3 ISO 9001: 2015)
Company provides the required infrastructure for effective & efficient Performance of the project.
These infrastructures include finance, necessary buildings, workspaces, utilities including water,
electricity etc. The resources such as manpower, Plant facility, transport, and Communication or
information systems needed to achieve required Product quality at offices and project sites.
Management reviews these during budget and additions or modifications are carried out to meet the
requirements of product and customer demand. This includes:
a) Building or office,
b) Necessary equipment including required hardware & software
c) Transportation.
d) Communication facilities such internet / fax /telephone.
7.2.8 Work Environment (Clause 7.1.4 ISO 9001: 2015)
Company have established and maintaining site Administration and it is guided by site account &
administration department as per OSH Plan. This describes the welfare of staff and workmen, medical
insurance, Compensation, etc. as per company norms. Also, EHS procedures describe the human
social, psychological & physical factors and provides work environment those needed for achieving
conformity of products. This includes:
a. Work Methods
b. Relevant Safety measures
c. Condition of Workplace
d. Sufficient light, air flow, hygiene and cleanliness

8. DESIGN CONTROL (Clause 8.3 ISO 9001: 2015)
8.1 Design Coordination
All design development including shop drawings activities will be coordinated by a technical
manager. The technical manager set a schedule for design submission to all consultants. The
technical Manager coordinate the preparation of design brief/calculations with the relevant
Design Consultant (s) by organizing and conducting Technical/Progress meetings. The
technical manager issues the approved design and calculations required to execute the projects,
which prepared by the professional engineers in-housed at the design consulting agency. The
technical manager issues the approved design brief/calculations for the preparation of detailed
design. The technical manager then coordinates with the relevant Design Consultant (s)
accordingly
The technical manager issues the approved design details for construction. Where required,
design details shall be submitted to the relevant authority/utility concessionaires.
8.2 Design Amendment/Changes

The relevant design personnel make the necessary amendments in accordance to the comments
by the Client Representative (ER). Where design change occurs as initiated by ER, the relevant
design personnel request written instruction from ER to formalize the amendments/changes.
The Design Consultant(s) shall carry out the amendments/changes that include but are not
limited to the following activities.
Ensure changes are in accordance with technical specifications, codes of

practice, and other authority requirements,
Coordinate on any interfacing trades/services
Cross-check for design adequacy
Revise design according to Client requirements.
8.3 Method Statements:

Method Statement shall be identified and prepared for Construction Activities as per below
structure of Method Statement.
1. GENERAL
2. SCOPE/OBJECTIVES/PURPOSE
3. REFERENCES
4. DEFINITIONS AND INTERPRETATION
5. RESPONSIBILITIES
6. TOOLING AND EQUIPMENTS
7. PROCEDURE/METHOD
8. SAFETY PRECAUTIONS

9. INSPECTIONS & TEST RECORDS
10. ATTACHMENTS
8.4 Lab and Lab Technician:

If Company have work scope, Company shall assign a competent agency to resume the job.
Documents shall be submitted to EPM for its review and approval. Agency shall submit method
of testing / pre commissioning and mechanical completion through Company for review and
approval from EPM.
9. HANDLINGDOCUMENTATION & DATA RECORDS (Clause 7.5 ISO

9001: 2015)
9.1 Control of Documents
The Quality Plan requires Company to establish and maintain documented procedures for
document and data control. All internal and external documents and data that relate to the Contract
are to be considered. Examples of external documents are standards and Client “drawings. It
is noted that documents and data can be in any form such as hard copy or electronic media.
Document and data control information or instructions can be recorded, transmitted, or received
using a variety of media. The Document and Data Control Program provides control of procedures
and responsibilities for approval, issue, distribution, and administration of documents.
Consideration must be given to the removal of obsolete documents. A master list of documents
including approval lists, distribution, and revision status may be issued to accomplish document
control. Documents included are those documents pertinent to design, purchasing, work
instructions, quality standards, inspection instructions, and quality system documents. Internal
procedures should describe:
How the documentation for these functions is to be controlled?

Who is responsible for the control?
What is to be controlled?
Where and when control is to take place.
The following are examples of documents that require control:
Drawings.
Specifications.
Inspection instructions.
Test procedures
Work instructions.
Operations sheets
Operational procedures
Quality Plan procedure.
In compliance with the Quality Control requirements of the Contract, Company deems it proper

to develop its own system and procedures for Document Control which will serve as guidelines on
the proper document control and processes pertinent to design, purchasing, work instructions,
quality standards, inspection instructions, and quality system documents.
9.2 Technical Document and Data Approval and Issue

All documents and data must be reviewed and approved prior to issue by authorized personnel.
A master list identifying the revision level will be developed and readily available to preclude use
of invalid or obsolete documents. In lieu of a master list, an equivalent control procedure may be
developed. This control will ensure that:
The correct issue of the document is available for use at all locations where the work is to be
performed.
Invalid or obsolete documents are removed from all areas where work is performed.
Obsolete documents that are retained are appropriately identified.
Documents and data containing information or instructions can be managed using a variety of
media. The documented procedure must define responsibility for approval, issue, distribution,
administration, and removal of obsolete documents. Document control should include documents
or computer records pertaining to design, purchasing, work execution, quality standards,
inspections, and quality system documents.
9.3 Technical Document and Data Changes

The Quality Plan requires that changes to documents and data be reviewed and approved by the
same function that originally performed the reviewing and approval unless otherwise specified.
Pertinent background information will be available for review and approval of the change.
Documentation requiring revision or change should have document procedures that control the
preparation, handling and issue, and recording of the required changes. This also applies to external
documents such as national standards and codes. There must be an ongoing process for controlling
changes in documentation. This process should:
Provide for controls regardless of documentation media. Follow documented procedures.

Ensure accurate document updating.
Provide for using only authorized documents when changes are made.
Preclude confusion when there are multiple sources authorizing changes and releasing documents.
Consideration must be given to the impact of impending changes on the rest of the organization,
product, or service and notification given to appropriate parties. Planned circulation of a proposed
change to affected parties may avoid disruptions. Timing of the change must be considered when
additional changes in documentation are to be coordinated.
Document control is essential in all of Company construction-related activities. Documents or data
that are originated must be reviewed and approved. The approved document must be forwarded to
the point of use as soon as appropriate. Any revisions or changes to the document must be
performed in a timely basis, reviewed and approved by the same source that originally

approved them, and the revised issue forwarded to the point of use to replace the original issue.
The original issue that has been revised will immediately be withdrawn or identified to preclude its
use, and a master list of documents will be maintained identifying the documents and their revision
levels.
Because of the nature and complexities of a construction project, current copies of all
specifications, drawings, and procedures must be available where they are needed. A master
list of these documents assures that the work performed will meet current contract requirements.
Each sub-contractor/supplier participating must have access to the master document list and have
copies of the documents available for their specific use in performing their function. Externally
generated documents such as building codes, local regulations, and national standards must also be
incorporated in the master list as applicable. All of these documents must have evidence of review
and approval before they are to be utilized in the performance of the work. These documents may
be other than hard copy, such as computer software.
Document change control is also essential to successful work performance. Impending changes
should be made known to all parties concerned to avoid confusion, delay, and unnecessary rework.
Once the change is official it must be quickly disseminated to all parties concerned for
implementation. Obsolete copies of previously approved documents must be removed or clearly
marked as unofficial or obsolete.
Documented procedures must be developed to control the issue, approval, distribution,

administration, and removal of obsolete documents. The issue control and withdrawal of all
documents could be assigned to a representative of the Client or the agent representing the Client.
Central control of documents would help avoid the loss of time, resources, and profit to all
participants in the construction project.
Relevant Procedure Description Procedure/Format Ref No
1) Document Control Procedure RCI-QMS-DCP-01
9.4 Document Handling & Traceability

The basic principle for document and drawing control is the systematic identification (numbering)
of each piece of correspondence and technical document. This is achieved by applying
correspondence referencing system described below and relating all technical documents to
engineering disciplines, tasks and project subcategories.
(1) Document Control Centre

Many of the issues (i.e., delays and mistakes) in the Engineering office are the direct or indirect
results of the lack of proper document control. To eliminate these problems a “Document
Control Centre” (referred to as DC) will be set up.
(2) The function of the DC is to:
Register all incoming and outgoing correspondence, drawings and documents.
Distribute internally (within the project groups) all incoming correspondence, drawings and

documents.
Distribute internally copies of outgoing correspondence and drawings / documents (if
required).
File record copies of all incoming and outgoing correspondence, drawings and
documents.
Monitor the history of submissions (computer register).
Keep computerized drawing / document registers up to date and allocate drawing /
document numbers as required.
Prepare cover letters (if any) and document transmittals for engineering submissions and
other drawing / document issues.
Arrange number of copies for submissions and other issues.
Complete packages (envelopes, boxes or tubes) of submissions / issues for mailing.
Follow-up on outstanding correspondence (see item below).
Keep computer registers up-to-date; issuing status reports to management on monthly basis
or as required.
(3) One of the most important functions of the D/C is to follow-up outstanding correspondence by
regularly reminding the concerned parties when letters, emails or faxes are not replied. This will
be achieved by transferring the manual correspondence register information to the computer in
the following format:
9.5 Incoming Correspondence
FORM „A‟
Reply Yes / No
Originator Ref
Date Received
Reply Sent
Remarks
Action by
Company
Subject
Type
From
9.6 Outgoing Correspondence Date

FORM „B‟Client
Response Date
Response No.
Client Date
Received at
Reference
Attention
Number
Subject
Sr. No.
Status
Date
With the above format, it is possible to sort the mail in many ways including by
originator, by subject or by correspondence not yet replied. The above is a useful
“Managerial Tool” for controlling the follow-up of correspondence.
(1) The D/C will have facilities for:
Box files containing records copies of all incoming and outgoing drawings / documents –

mainly record copies of submissions.
Files containing all incoming and outgoing correspondence.
Register (Log Books) of all incoming and outgoing correspondence, drawings and documents.
Computerized drawing Lists.
Large tables (lay down space) for sorting out incoming and outgoing packages.
Office Machines (copiers, scanners, faxes)
Computers
(2) There will be a Senior Document Clerk in charge of D/C with the necessary number of
Assistant Clerks to ensure that all the above duties are carried out promptly and efficiently.
The Senior Document clerk will be directly responsible to the Project Manager or to the
person appointed by him.
NOTE: - All Documents submittal / Receivable shall be maintained Electronically thru
ACONEX System.

1.Document Control Procedure RCI-QMS-DCP-01
9.7 Control of Quality Records
Approval and/or Control of all the documents are through ACONEX. All submittals should be
through ACONEX and Approved before commencing. It shall be ensured that WIR and MIR
(regardless for the code generated) shall not exceed 72 Hrs. to upload through ACONEX by
the contractor DC from the closing on hard copy.
10. IDENTIFICATION AND TRACEABILITY OF MATERIAL (Clause
8.5.2 ISO 9001: 2015)
The material will be identified by the certificates provided and physical marking on the material as
per the applicable specifications.
Company will check on material receipt the quality of identification and traceability of all
subcontractor and vendor provided items.
During the construction welds and field joint coating shall be identified by QC inspection records
and by physical marking. Traceability is further ensured by the pipe welding book and weld
tracking log and certificates of materials supplied by manufactures indicating chemical analysis,
test results and heat numbers of main items.
The identification and traceability shall be operating from the specification of the materials through its
manufacture to its inclusion as finished product in the project.
This will be ensured under the responsibility of QA/QC Department using the welding book, the
weld tracking log and material certificates.
11. SUB-CONTRACTOR & SUPPLIER QA REQUIREMENTS (Clause 8.4
ISO 9001:2015)
11.1 Purchasing Processes
The Procurement Manager Monitors Subcontractor and Vendor performance with input from the

Warehouse Manager. The Procurement Manager shall insure that the Procurement Quality Plan is
implemented. The QA Department will audit Subcontractors, Vendors and the Procurement
Departments activities to assure compliance with the Quality Program.
The Contractor will establish and maintain documented procedures to ensure that purchased products
comply with specified requirements. Activities regarding purchasing of materials are under the
responsibility of Procurement Manager. The material procurement shall be further detailed in a
procurement procedure.
Final purchase requisition should be approved by Project Manager.
11.2 Evaluation of Subcontractors (Suppliers)

The subcontractors will be selected based on the Approved Vendor List and the final approval will be
decided by Client.
All subcontractors shall be producing relevant documentations, minimum as below, and submit to
Company for approval.
Quality Plan
Method of Statements.
Inspection and Test Plan.
Organization Chart including personnel involved and personnel qualification towards to the scope of
supply.
Relevant Procedure Description
1. Subcontract Mgt Plan

2.Supplier & Subcontractor Evaluation Form
11.3 Purchasing Information

The purchasing document will include materials and equipment or operation, the following
element.
Applicable technical specification and job specifications

Drawings, sketches, calculation sheets if any
Requirements of sources inspection based on inspection level
Acceptance criteria
Requirements for Quality Assurance
Data (purchase orders, vendor’s suborders, drawings, procedures Quality Plans,
specifications, etc.) approval by Company and Client.
Calibration Certificates for all purchase tools and measuring equipment

12. PRODUCTREALIZATION: SPECIFICATION & REQUIREMENTS
12.1 Determination of Requirements Related to Products
Project or products requirements specified by Client through tender and contract documents, project
specifications, Master Work Programmed shall be submitted according to construction drawings and
contractual specifications, drawings and instructions.
Where clear instruction was not provided by Client, project team shall issue “Confirm Verbal
Instruction” or “Request for Information” to confirm or validate the instructions.
12.2 Review of Requirements Related to Products

The organization shall review the requirements related to the product. This review shall be
conducted prior to the organization's commitment to supply a product to the customer (e.g.,
submission of tenders, acceptance of contracts or orders, acceptance of changes to contracts or
orders) and shall provide evidence to show that:
Product requirements are defined

Contract or order requirements differing from those previously expressed are resolved. Where
product requirements are changed, Company shall ensure that relevant documents are amended
and that relevant personnel are made aware of the changed requirements.
Records of the results of the review and actions arising from the review shall be maintained.
Where the customer provides no documented statement of requirement, the Client
requirements shall be confirmed by Company before acceptance.
13. PRODUCTREALISATION: IN-PROCESS CONTROL

13.1 Verification of Purchased Products
Company performs in coordination with Client Representative, the following inspection and verification
activities. Inspection Assignment Package Project Quality Manager will organize the procurement
qualitycontrol supervisor to prepare the inspection assignment package (IAP) for approval, and this IAP
will be as the guideline forth inspection. Pre- inspection Meeting and Product Inspection Prior to start
manufactureof major product pre- inspection will be organized to verify the relevant parties‟ responsibility
according to the contract requirement. During the whole manufacture period in process inspection
activities will be conducted as per agreed ITP finalized during this meeting.
13.2 Planning of Product Realization

The Master Work Programmed shall be submitted and approved by Client to specify project milestone and
final completion.
The Project resources schedule shall be reviewed and approved by PIC.
Before start of on-site construction works, all project submissions shall be prepared and submitted for
consultant review and Client Approval:
a) Quality Assurance Plan (QAP) - within 6 weeks from possession date
b) Material Sample Submission (SS) – before start of site works
c) Method of Statements – before start of site works
d) Inspection Test Plan (ITP) – All the ITPs should be approved prior to any
Inspection activity or WIR issuance
e) Inspection Form & Inspection Checklist – daily inspection activities
Work shall use approved materials and be constructed as per specifications.
13.3 Preservation of Product (Clause 8.5.4 ISO 9001: 2015)

The requirement for a "Preservation of Material and Equipment or Product" Procedure shall
be part of the purchase order.
The Procurement Manager shall ensure that the Purchase Order require the supplier to issue a
procedure for how handling, storage, packing and preservation of material and equipment shall
be performed to withstand the transportation and storage environment.
At site air conditioned and sheltered storage shall be available for all sensitive materials and
equipment received based on manufacture's recommendations and / or applicable standards.
Handling: Handling is performed in accordance with the handling procedures, which stipulate
prevention of damage or deterioration. The procedures cover Fragile materials Maintaining the
warehouse in a hygienic condition in order to highlight nay deterioration of parts.
Keeping all parts/products off the floor and away from direct contact with walls, etc. as
required.
Storage: Materials are stored within the designated Warehouse which details the following:
The Storage area is sufficiently secured to prevent damage or deterioration of product while
awaiting usage or delivery.
The storage area is restricted to "Authorized Personnel" only.
It is the responsibility of the procurement and material specialists to adequately document
items entering and leaving warehouse.
The condition of the product in stock is assessed at intervals appropriate to the nature of the
product.
The storage area will be visited and inspected at least once every three months according to
procedures.

Flame able items, if any, will be securely segregated.
Packaging and Preservation: Packing and preservation are performed to ensure conformance
to specified requirements. Every product receives a final inspection after packing. This is
done on a sample basis, but serves as a constant check on packing to ensure adequate
protection to the product, correct address, etc.
Packing controls ensure that all products are identified, preserved and segregated from initial
receipt until such time as Company responsibility for the product ceases.
Each package shall be marked but not limited to, with the following information in English.
Company & Client

Material Description
Quantity in piece(s) or bundle(s)
Manufacturers' Name or Trademark
Country of Origin (for Out of Kingdom Suppliers)
Material Specification Number
Any Specified Length or Measurement
Month and year of Production / manufacture
Dispatch/Delivery: Dispatch or Delivery will be performed according to established project
procedures. Carriers of shipments to Client are constantly assessed for dependability.
Subsequent safe delivery will be through the use of Company or approved contract
transportation services.
Warehousing staff and project site supervisors are responsible for ensuring that the materials and
equipment held within the area of responsibility are stored and handled in accordance
with this procedure and that all staff/personnel observe and are aware of project requirements.
All materials designated for the care, custody and control of Company shall be received, unload,
stored and otherwise handled in a manner that will prevent distortion, deterioration or damage.
Parts of products supplied shall have a standard packing instruction/specification created before
the parts or products are supplied or shipped to the Kingdom. Company reserves the right to
reject all damage or substandard materials or documentation. Rejected materials or equipment
are subject to back-load and at the risk of the supplier, manufacturers, fabricators and / or
subcontractors.
An overall system shall be maintained for the handling, storage and shipping including
cleaning, packing and reservation of items through the entire manufacturing and construction
process.

Transport and delivery of goods and materials is carried out through appropriate documents
specifying the description and quantity of items involved. The recipient as
acknowledgement of receipt signs the loading documents. Where possible goods and
materials are transported and delivered in manufacturer's packing to prevent or to minimize
damages.
Inflammable and hazardous material is stored under controlled conditions. Such materials are
identified with warning signs. Storage of perishable materials is strictly in accordance with
manufacturer Client’s recommendations.
Precautions shall be taken to protect material from abuse, misuse, damage, deterioration and
unauthorized use.
Items subject to deterioration or corrosion due to environment shall be cleaned and

preserved to fully protect at all times.
The responsible inspector in the particular discipline shall monitor handling and marking of
parts during construction and Installation.
Unsatisfactory conditions shall be brought to attention of project QA/QC Manager for

solution.
Suspected items shall be placed on "Hold" and transferred or to restricted storage area until
acceptability is established or other disposition arranged.
Restricted storage areas shall be made available for the isolation and protection of accepted raw
material; semi-finished parts and finished parts pending use or shipment.
For critical, sensitive, perishable or high value items, specific written procedures shall be used.
Handling tools and equipment shall be provided and controlled as necessary to ensure safe and
adequate handling.
Where preservation and / or packing are disturbed, it shall be restored to its original condition
unless other appropriate and acceptable storage arrangements have been made.
To prevent deterioration items in stock shall be inspected periodically for condition or shelf-life
expiry.
Data concerning, handling storage and preservation shall be included on the Monthly
Material Procurement Stats Report
13.4 Provision for Control of Production and Services

All Authority submissions shall be processed before starting site mobilization. Licensed
surveyors shall be appointed to carry out setting works or boundary pegging to avoid
unacceptable mistakes. All Client submissions such as Master Work Programmed, Sample
Submission and Construction Methodology shall be submitted within timeframe. Weekly site

meetings shall be conducted with sub- Company to monitor the project progress performance
and sub- Company quality of work. All delivered material shall be inspected correct as per
approved samples and free from defects or damage. Consultant or Client representative shall
record all the site activities in the site diary complete with signature. Daily site inspection shall
be carried out with complete document submission “Notification of Inspection” and Inspection
Checklist. All inspections shall be carried out as per approved Inspection Test Plan. All
documents shall be kept in proper Project Filing Index (PFI).
13.5 Provision for Validation of Processes for Production and
Services
Company validates any process for production or any service provision where resulting output
cannot be verified by subsequent monitoring or measurement process. This includes any
processes where deficiencies become apparent only after the products are in use or when the
service has been delivered. Validation demonstrates the ability of these processes to achieve
planned results.
13.6 Control of Monitoring and Measuring Device
(Clause 7.1.5 & 7.1.5.2 ISO 9001:2015)
All tools, gauges, instruments and other measuring and testing equipment and devices will be
controlled to ensure that they are of the proper range, type and accuracy to verify conformance
to project requirements and comply with relevant standards. This includes all tools, gauges,
instruments, etc., used by sub-contractors. The Project Manager shall ensure that calibration
records are maintained for all listed equipment. Equipment calibration lists shall be submitted
to the Engineer.
A system of control, calibration, identification and maintenance of inspection, measuring and

test equipment will be maintained regardless of whether they are company owned, privately
owned or on loan.
Each item of equipment will be marked or suitably identified with a unique identification number
traceable to records.
An Equipment Calibration Record will be maintained for the calibration results and will be
periodically evaluated for adequacy of the calibration frequency.
Considerations of frequency of use (continuous or intermittent), construction (fixed or

adjustable)
and purpose (single or multi) taken when determining a re-calibration
period.
Any jigs of fixtures used for inspection will be checked initially for accuracy and re-verified at
the frequency specified on the Equipment Calibration Schedule.
Where inspection, measuring and test equipment is found to be out of calibration limits,
Evaluation will be made to determine the effects on completed works.
Design data relevant to the adequacy and accuracy of inspection equipment will be retained and
made available when applicable.

Inspection, measuring and test equipment will be stored and handled to ensure accuracy and
fitness for use is maintained. Personnel using equipment will be trained in the care and use of
such equipment.
Equipment that has accessible adjustment devices will be sealed and or fixed at time of
calibration to prevent adjustment that would invalidate the calibrate settings
14. Internal Audit (Clause 9.2 ISO 9001: 2015)

Company has established and maintaining a Procedure for Internal Audit. This procedure describes how
internal audits are planned and conducted to check the level of implementation and measure the effectiveness
of QMS. Audits are scheduled based on status, importance and criticality. The Auditors are selected from
independent of the department being audited. The results of audit are recorded and brought tothe attention of
top management by MR through MRM for their timely corrective action. Follow up Auditsare carried out if
recommended to verify and record the implementation of the corrective action and its effectiveness. Non-
Conformities are discussed during Management Review Meeting for review and direction.
Internal Quality Audits (IQA) shall be conducted minimum once in 4 months for this project.
Scheduled IQA Audits Proposed IQA Audit Date
1st IQA Audit 15-05-22
15. Monitoring and Measurements of Processes (Clause 9.1ISO 9001: 2015)

Company has established and maintained the procedures to collect and analyze appropriate data to
confirm suitability and effectiveness of QMS and to evaluate for continuous improvement.
Analysis of data relating to:
Customer satisfaction
Conformity to products & Services
QMS Rating
Planning Milestones Vs achievements
Risks & Opportunities
Performance of External Providers
The project also monitored by Monthly Progress Performance Meetings towards ensuring that following
project requirements are met:
a) Contractual requirements including project budget

b) Progress performance within approved master work programmer
c) All Clients complaints or quality issues resolved immediately.
When planned results are not achieved or assessed to be non-achievable, appropriate corrective
action shall be taken.

16. Monitoring and Measurement of Product/s
Company has established various procedures for measurement, analysis and evaluation of activities
needed to ensure conformity & improvement. Following procedures describes how planning,
implementation and measurements are carried out and the methodology and tools used to demonstrate
conformity of the product.
Relevant procedures shall be established to monitor or measure the product/s during in process or final
test or final acceptance. Relevant forms or inspection checklists shall be established to support the
monitoring and measurement activities. All inspection and testing shall be arranged or carried out
as per approved Inspection Test Plan (ITP). The results of inspection and test shall form part of the
records of the project. All evidence of conformity such as inspection and test records shall be kept
maintained as specified in the Project Filing Index (PFI). Product release and service delivery should
not proceed until all the planned arrangements have been satisfactorily completed, unless otherwise
stipulated.
1) Inspection & Test Plans RCI-QMS-ITP -000 (Neom format to be used)

2) Inspection & Test Plan Form RCI-QMS-ITP- F-001
17. Control of Non-Conforming Products (Clause 10.2 ISO 9001: 2015)

Company has established and maintaining a procedure for Inspection and Testing and control of non-
conforming products & service to ensure that non - conforming products & services are prevented from
unintended use. The procedure also defines identification, documentation, evaluation and disposition of non
- conforming products & services.
Nonconformity shall be identified through the following: -
a) Daily inspections (Formal Inspection or Random Inspection)
b) Client's or his representatives’ comments through correspondence such as but not

limited to: Letters, Memos, Site Instructions, Non-conformance Report (NCRs) etc.
Products that are subject to a Non-Conformance Report shall be segregated, marked or put on hold to
prevent their unintended use or delivery. All the related next actions or activities shall be stopped until
the problem is resolved. When nonconforming product/service is corrected, it shall be subject
to re-verification to demonstrate conformity to the requirements. Nonconformities shall be dealt withas
per prescribed procedures. Status of NCRs shall be monitored and closed timely upon rectification
having been verified as completed.

All records of the nature of nonconformities and any subsequent actions taken, including
concessions obtained, shall be maintained and archived until lapse of specific duration or period set
by organization
All Non-Conformance Reports (NCR) shall be discussed with relevant Client representative to
confirm action to be taken (Rectify/Redo/Rejected).
1) Non-conformance control procedure RCI-QMS-NCP-04

2) Non-conformance control Form RCI-QMS-NCR-F-006
18. Corrective Action (Clause 10.2 ISO 9001: 2015)

Company has established and maintaining a procedure for corrective action. Corrective actions are taken to
prevent the recurrence of / occur elsewhere non-• conformities. The actions taken are based on the magnitude
of the problem and are commensurate with the risk involved to the customer. The changes arisingout of such
actions are documented.
Corrective actions are triggered by customer complaints or non-conformities related to product, process and
system. Identification of cause of problem & corrective actions to eliminate the problem is carried out as
necessary.
Corrective action shall be taken as outlined in the QMS.

a. Determining the cause/s of nonconformities
b. Evaluating the need for action to ensure that NC do not recur c.
Determining and implementing action needed
d. Records of the results of action taken
e. All corrective actions shall be time bound.
f.Reviewing corrective action taken.
19. Preventive Action

Preventive action shall be carried out as outlined in the QMS.
a) Determining the potential nonconformities and their causes

b) Evaluating the need for action to prevent their occurrence
c) Determining and implementing action needed
d) Records of results of the action taken
e) Reviewing preventive action

1) Procedure corrective actions RCI-QMS-NCR-F-006

2) Risk Management RCI-QMS-RMP-005
20. APPENDICES
LIST OF PROCEDURES : Refer Below Table
LIST OF Inspection Test Plan (ITP’s) : Refer Below LIST
LIST OF DOCUMENTS/ LOGS : Refer Below Table
LIST OF FORMS : Refer Below Table
LIST OF PROCEDURES
S. NOs Doc No Procedure

01 RCI-QMS-DCP-01_REV 02 Procedure for Project Documentation Control
02 RCI-QMS-IAP-02_REV 02 Procedure for Internal Audit
03 RCI-QMS-CMP-03_REV 02 Procedure for Change management / Change order
04 RCI-QMS-NCP-04_REV 02 Procedure for Non-Conformance reports & Corrective Actions
05 RCI-QMS-RMP-05_REV 02 Procedure for Risk Management
06 RCI-QMS-MPP-06_REV 02 Procedure for Materials Procurement Control
07 RCI-QMS-PCP-07_REV 02 Procedure for Project Close Out
08 RCI-QMS-QPP-08_REV 02 Procedure for Quality Performance Indicator KPI
09 RCI-QMS-VAP-09_REV 02 Procedure for Vendor Assessment
10 RCI-QMS-QRP-10_REV 02 Procedure for Quality Reporting
11 RCI-QMS-ETP-11_REV 02 Procedure Control of Measuring & Testing Equipment’s
12 RCI-QMS-MIP-12_REV 02 Procedure for Materials Identification and Traceability
13 RCI-QMS-QTP-13_REV 02 Procedure for Quality Trainings
14 RCI-QMS-DDP-14_REV 02 Project Documents Distribution Matrix
NOTE: More Procedures can be prepared as per Project requirement

LIST OF Inspection Test Plan (ITP’s)
Sr No ITP description
1 RAMS - FENCE AND GATE INSTALLATION
2 GENERAL EARTH WORKS
3 RAMS - GENERATOR INSTALLATION
4 MODULAR BUILDING INSTALLATION
5 RAMS- PARKING SHADE ASSEMBLY AND INSTALLATION
6 RAMS - REBAR INSTALLATION
7 RAMS - STORAGE TANK INSTALLATION
8 RAMS - ASPHALT PAVING
9 RAMS-CONCRETE WORKS
10 RAMS - FORMWORK
11 RAMS- GENERAL EXCAVATION AND TRENCHING FOR UNDERGROUND UTILITIES
12 ANTI TERMITE-MST
13 METHOD STATEMENT FOR CAR PARKING SHED
14 METHOD STATEMENT FOR INTERLOCK & CURBSTONE
15 METHOD STATEMENT FOR INSTALLATION AND TESTING OF LV CABLES AND WIRES
16 METHOD STATEMENT FOR INSTALLATION, TESTING & COMMISSIONING OF PANEL BOARD
METHOD STATEMENT FOR INSTALLATION, TESTING, COMMISSIONING OF EARTHING
17 SYSTEM
METHOD STATEMENT FOR INSTALLATION, TESTING AND COMMISSIONING OF STREET
18 SOLAR LIGHTS WITH POLES
19 METHOD STATEMENT FOR INTERLOCK & CURBSTONE
20 MST FOR FIRE FIGHTING SYSTEM PIPE WORKS (EXTERNAL & INTERNAL)
21 METHOD STATEMENT FOR HYDRO TEST
22 METHOD STATEMENT FOR FIRE ALARM SYSTEM WORKS
23 METHOD STATEMENT FOR GENERAL CRANE LIFTING AND RIGGING
METHOD STATEMENT FOR INSTALLATION, TESTING AND COMMISSIONING OF ICT
24 SYSTEMS.
METHOD STATEMENT FOR HVAC SYSTEM WORKS (SPLIT UNITS, EXHAUST FANS &
25 EXHAUST DUCTS)
MST - UNDERGROUND & ABOVE GROUND PLUMBING SYSTEM WORKS (EXTERNAL &
26 INTERNAL)
27 MST-SURVEY WORKS
Note: All the ITPs should be approved prior to any Inspectionactivity or WIR issuance.
LIST OF KEY Submittals for Construction Work Methodology

1 Project Quality Plan REMARKS
2 Construction Environmental Management Plan
3 Health and Safety Plan
4 Emergency Response Plan
5 Traffic Management Plan
6 Waste Management Plan
7 Temporary Waste Storage Layout Plan
8 Method Statements & Risk Assessments Plan
9 Confirmation of Quantities
More Work Methodology can be prepared as per Project requirement if needed.
Note: All submittals should be through ACONEX and Approved
before commencing.
LIST OF DOCUMENTS LOGS/FORMS
LOG Ref# Comments

Title
RCI-QMS-MAT-L-001 Materials submittals log
RCI-QMS-PQD-L-002 Prequalification submittal log
RCI-QMS-WIR-L-003 Work inspection, log
RCI-QMS-MIR-L-004 Materials inspection log
RCI-QMS-SO-L-005 Site Observation issue log
RCI-QMS-ECR-L-006 Equipment Calibration Log
RCI-QMS-NCR-L-007 Non-Conformance Report (NCR) Log
RCI-QMS-INCR-L-008 Internal Non-Conformance (INCR) Log
RCI-QMS-PQR-L-009 Project Quality Reports, Weekly &Monthly
RCI-QMS-MT-L-010 Materials Testing Log
RCI-QMS-SMI -L-011 Material Receiving/ Issuance (Inventory) log
RCI-QMS-RM -L-012 Risk Management Register
Remarks
Form Ref# Title
RCI-QMS-ITP -F-001 Inspection and Test Plan Neom format to be used
RCI-QMS-WIR -F-002 WIR – Work Inspection Request Neom format to be used
RCI-QMS-MIR -F-003 MIR – Material Inspection Request Neom format to be used
RCI-QMS-MAT -F-004 Materials submittals Neom format to be used
RCI-QMS-PQR-F-005 Prequalification submittal Neom format to be used
RCI-QMS-NCR-F-006 Non-Conformance Report (NCR) Log Neom format to be used
RCI-QMS-INCR-F-007 Internal Non-Conformance (INCR) Log Neom format to be used
RCI-QMS-PQR-F-008 Project Quality Reports, Weekly & Monthly Neom format to be used

Mobilization Plan:
For Pioneer Camp project the core management will be common as South Office Project. One Post of QA/
QC Supervisor is added in the organization chart. One dedicated Civil QC will be mobilized at the start of
the project & One Electrical QC will be added with picking up of MEP & Electrical activities. Which is
being look after by One MEP Inspector.

4700000395-RAPCO-DBO-GOA Pioneer Camp & Office
SITE ORGANIZATION CHART
PROJECT MANAGER
Samson David (0505799498)
samson@rapcogroups.com
QA/QC MANAGER CONSTRUCTION MANAGER HSE MANAGER ENVIRONMENTAL MANAGER

M. Khursheed Mazhar (0562470116) Suresh Kumar (0506748639) M. Anees Ashraf (0506412078) Suresh Rayudu (0561680201)
Muhammad.mazhar@rapcogroups.com Suresh.kumar@rapcogroups.com anees@rapcogroups.com suresh.rayudu@rapcogroups.com
QC SUPERVISOR (OFFICIATING)
HSE OFFICE
Khaja Faizan Ali (0592398479)
Mubeen (0506412078)
Khaja.faizan@rapcogroups.com
CIVIL QC INSPECTOR QC MEP INSPECTOR QC ELE INSPECTOR DCC. CONTROL

Arslan Ahmed (0598092500) Ubaithullah (0531681759) M. Waliullah (0592398479) Arslan Akram (0593147133)
Arsalan.ahmed@rapcogroups.com Ubaidullah.wasim@rapcogroups Mohammad.waliullah@rapcogroups Arsalan.akram@rapcogroups.com
Design Consultant Team Civil Site Engineer ICT ENGINEER

Eng. A. Muneer (0583627141) Abdul Khadar (0531682718) S. Thameem (0539453669)
a.muneer@gc-eng.com abdulkhadar.s@rapcogroups.com sooraj.vadakarai@rapcogroups.com
LAND SURVEYOR
Muhammad Afzaal (0542578224)
Design Engineers Civil Site Supervisor E & I Supervisor
Draftsman Leadman Electrician
CAD Operators Skilled Worker Skilled Worker
Unskilled Worker Unskilled Worker

4700000395-RAPCO-DB&O GOA Pioneer Camp & Offices (South)
QA/QC ORGANIZATION CHART
QA/QC MANAGER
Muhammad Khursheed Mazhar
0562470116
muhammad.mazhar@rapcogroups.com
QC SUPERVISOR
CIVIL QC INSPECTOR ELECTRICAL QC INSPECTOR MEP QC INSPECTOR
Mohammad.Waliullah@rapcogroups.com
DCC. CONTROL
Arslan Akram (0593147133)

DB&O GOA SITEOFFICES (SOUTH) DB&O GOA SITEOFFICES (SOUTH)
QUALITY CONTROL DEPARTMENT QUALITY CONTROL DEPARTMENT
PROJECT BASELINE
QUALITY PROGRAM
PLAN NARRATIVE
WO # 4700000395 WO # 4700000395
FILE NUMBER # 01 - PQP FILE NUMBER # 02 - SCD

GOLF OF AQABA GOLF OF AQABA
Kingdom of Saudi Arabia Kingdom of Saudi Arabia

LIST OF QUALITY FORMS to be Used (With Neom Docs References)
1. Work Inspection Request (WIR) - NEOM-NEN-SOP-008_FRM09

REVISION CODE: 01.00
2. Material Inspection Request (MIR) NEOM-NEN-SOP-008_FRM09
REVISION CODE: 01.00
3. Inspection Test Plan (ITP) DO CUM E NT CO DE : N E O M - N EN - SOP - 0
08_ F R M 11 Rev01.00
4. Inspection Checklist (IC) RCI‐NEOM‐IC‐XXX
5. Daily Quality Report (DQR) Document Code: PMON-000-BH-2PQ-FRM-
00012 Rev 00\
6. Weekly Quality Report (WQR) Document Code: PMON-000-BH-2PQ-
FRM-00012 Rev 00
7. Non-Conformance Report (NCR) Document Code: PMON-000-BH-2PQ-
FRM-00034 Rev00
8. Non-Conformance Register Log
9. Look-Ahead Inspection Schedule 01-710000-100113-ACM-CON-FRM-
000024 - Rev 00

Work Inspection Request (WIR) Form
Contractor
Revision
Work Inspection
Number &
Request No.
Date
Contract
Project Name
Number
Contractor
Region
Name
Description of Date of
works to be Inspection
inspected Time of
and/or testing Inspection
Location
Civil Architectural Mechanical Electrical

Discipline
Other (specify)
Drawings Inspection Test Plan Check list Method Statement Calibration

Attachment(s) Survey Report As-Built Drawings Material Inspection Request Material Submittal
Other (specify)
Point of
Hold Witness
Inspection
Site Engineer (ready for QA/QC Engineer’s inspection and/or
Yes No
testing)
Signature Date Time

QC Engineer
Comments
QC Engineer (ready for inspection and/or testing) Yes No
Signature Date Time

The contractor has verified that the work to be inspected is complete and in compliance with specifications,
Approved Drawings, Method Statement and Quality Control Plan, IT & Quality Checklist.
QA/QC
Manager’ s Date
Name
Signature

Work Inspection Request (WIR) Form
Project Management Consultant (PMC) /Enterprise Project Management Consultant (EPM)
PMC/EPM Comments
PMC/EPM’s Decision Work is ready for inspection Work is not ready for inspection
PMC/EPM
Date
Representative Name
Signature
ETSD (Q&E)
Received by QC Inspector/Engineer
Signature Date
Comments
A Work May Proceed B Incorporate Comments C Revise and Resubmit, do

Decision
and Proceed not Proceed
QC Inspector /
Date
Engineer Name
Signature
QA/QC Specialist / Supervisor

Comments
QA/QC Specialist /
Date
Supervisor Name
Signature
Received by Contractor (In case of hard copy)

Name Date
Signature

Material Inspection Request (MIR) Form
Contractor
Material
Rev. Number
Inspection
Request no. and Date
Contract
Project Name
Number
Contractor
Region
Name
Approved
Approved
Material
Subcontractor
Submittal
(as applicable)
Number.
Spec/Drawing
Reference
Number
Description of Material for Inspection
Item/Quantity
Quantity Delivered Total Delivered Test Certificates
Required
Delivery note
Packing List (If
applicable)
Inspection Release
Note (if applicable)
Inspection Location Date
Signature
Project Management Consultant (PMC) /Enterprise Project Management (EPM) Comments
Material and required documents are Material and required documents are not
Status
available and Inspection can proceed available and Inspection cannot proceed
PMC/EPM’s
Representative Date
Name
Signature

Material Inspection Request (MIR) Form
ETSD (Q&E)
Received by QC Inspector/Engineer
Signature Date
Comments
Test Required Yes No

B Incorporate Comments C Revise and Resubmit, Do
Decision A Work May Proceed
and Proceed not Proceed
Inspector Name Date
Signature
QA/QC Specialist / Supervisor

Comments
QA/QC Specialist /
Date
Supervisor Name
Signature
Received by Contractor
Name Date
Signature

INSPECTION AND TEST PLAN For SURVEY WORKS Contracto r’
s
NEOM QUAL ITY MANA G E ME N T S Y S T E M Main Contractor: RAPCO for Contracting and Industrial Service Co.
NEOM QMS-PRO-005-001 CONSTRUCTION OF PROJECT (ITP) FORSURVEYING
WORKS Sub-Contractor:
Contract Rev.
Contract No.: 4700000395 DB&O GOA PIONEER CAMP & OFFICE (SOUTH) ITP No.: RAPCO-SRV-ITP-001 01 Date: 16-jan-22
Title: No.:
Level of Participation Points
S Controlling Document/ Acceptance
Activity Phase Inspection / Test Method Main NEOM Remark
No. Reference Standard Criteria NEOM Q&E
Con. PMC
1 Document Review
Site Survey: Before commencing work on site, NEOM Specifications 02-622310-
Contractor shall carry out a Topographical 0000100120-DAH-DES-SPC- Project Specification, IFC
1.1 R/H R/H R/H
Survey of the Site. 000001 Rev. A Section 017300 Drawing, Survey Data
Setting Out: Details of methods and equipment para. 3.1
IFC / Approved Shop
1.2 IFC / Approved Shop Drawing Contractual requirements R/H R/H R/H
Drawing
2 Construction Layout
NEOM Specifications 02-622310-
Before verifying layout information shown on 0000100120-DAH-DES-SPC-
2.1 Method Statement Approved Method Statement H R R
Drawings 000001 Rev. A Section 017300
para. 3.2.A
Before proceeding to lay out the Work, verify NEOM Specifications 02-622310-
layout information shown on Drawings, in 0000100120-DAH-DES-SPC- RAPCO-CIV-CL-001 &
2.2 Verification H W R
relation to Contractor’s site survey and existing 000001 Rev. A Section 017300 RAPCO-CIV-CL-002
benchmarks. para. 3.2.B
NEOM Specifications 02-622310-
Establish benchmarks and control points to set 0000100120-DAH-DES-SPC- RAPCO-CIV-CL-001 &
2.3 General H W R
lines and levels 000001 Rev. A Section 017300 RAPCO-CIV-CL-002
para. 3.2.C
3 Pre-commissioning
All records signed off and closed, As-Built NEOM Specifications 02-622310-
0000100120-DAH-DES-SPC- Work Inspection Request H W R
Records
000001 Rev. A Section 017300
ITP Approval Signature
Sub-Contractor (If Applicable) Main Contractor PMC NEOM Q&E
Name: Name: Name: Name:
Signature: Signature: Signature: Signature:
Date: Date: Date: Date:

GENERAL NOTES:
The first (3) of each inspection or testing activities listed require 100% participation of client site inspection personnel. After this period, client inspection may adjust the level of client participation based on the contractor's performance.
Hold: QA/QC team shall be notified of the schedule of inspection or test in advance. Inspection or test shall not be carried out without the QA/QC Team/Client representative in attendance.
Review: Required qualification/certification/reports shall be submitted for the QA/QC team review and approval.
Witness: QA/QC team shall be notified of the schedule of inspection or test in advance. If the QA/QC Team/Client representative doesn’t come on time for inspection, the activity can proceed.
Surveillance: QA/QC team to monitor work in progress without notice from the construction organization/Random check selection.
Review/Hold: QA/QC team shall review and approve all required documents before commencement of the work.
Legend:
S: Responsible for carrying out random surveillance of inspection or

H: Contractor must not proceed without approval. R : Responsible for reviewing certification or reports. W: Responsible for / and witnessing all inspection or test.
test/Random Check.
DO CUM E NT CO DE : N E O M- N EN - S O P - 0 08_ FRM 11 REV I SI ON C OD E: 0 1 .0 0 PA G E 1 O F 1

Client: Project Title: Contractor:
Gulf of Aqaba NEOM Construction of
South Site Offices
PMC: Doc. Title:
Checklist (CL) – Underground Utilities Trenching ITP - U -
001 Rev.
01
ITP Ref No.:

References
S/N Acceptance Criteria Pass Fail N/A Remarks
A1 The Contractor shall be responsible for the quality of the

work and shall develop and propose programs and methods Section 31 23
of construction and testing such as to achieve the specified 00 1.7(A) 1
quality in accordance with SECTION 01 4500.
A2 Contractor's testing agency shall be a Client approved
independent civil testing agency. SOW
A3 Nuclear density gauges, when used, shall have a valid

calibration certificate per the requirement of ASTM D6938, SOW
Sec. 8
A4 The laboratory density and optimum moisture for fill
materials shall be determined in accordance with ASTM Section 31 20
D1557, Method C, at least once for every 10 relative
00 3.5(A) (4) (b)
compaction determinations, and also for every change in
soil type or borrow source. (TABLE 3B) 1
A5 Density test must be performed at each lift/ Layer and

further placement shall not be allowed until the required As per
density have been achieved. Procedure
A6 Material shall be tested using ASTM D4253 and D4254 as Section 31 20

laboratory standards to determine the maximum and
minimum density. At least 3 tests shall be carried out and 00 3.5(C) (2) (d)
the mean value used as a standard. 2 (a)
A7 All cohesive fill materials shall be compacted within 2% of

Section 31 20
the optimum moisture content as determined by ASTM
00 3.5(A) (3) (a)
D1557, using method C, unless otherwise specified. 1
A8 In-place density shall be determined using one of the Section 31 2000
following: ASTM D-6938 Nuclear Method;
3.5
A9 TABLE 3A: MINIMUM RELATIVE COMPACTION
REQUIREMENTS Type of Material 95 % of Max. Dry
Density Per ASTM D1557(C) General Fill Cohesive 90 Section 31 20
Cohesionless 90 Structural Fill Cohesive 95 Cohesionless 00 TABLE 3A
95
Compact soil materials to not less than the following Section 31 23
A10
percentages of maximum dry unit weight according to 000 3.4(A)
ASTM D1557
4. For utility trenches, compact each layer of initial and

final backfill soil material at 95 percent.

REMARKS:
REFERENCE DOCUMENTS:
ASTM D1557, ASTM D4253, ASTM D4253, ASTM D1557
CONTRACTOR / THIRD PARTY PMC/NEOM (Q & E)
Construction Representative* PMC Representative*
Work is Complete and Ready f o r Inspection:
Name, Initials and Name, Initials and Date:
Date:
QC INSPECTOR
NEOM Q & E Representative
Performed Work / Rework May Proceed T&I QC Record Work V e r i f i e d
Name, Initials and Inspection Witnessed Reviewed
Date:
QC Manager Name, Initials and Date:
QUALITY RECORD APPROVAL

Name, Initials and
Date:

NEOM CONSTRUCTION QUALITY MANAGEMENT SYSTEM
NEOM Construction FOR-003 Daily Quality Report
DATE:
DAILY QUALITY REPORT REPORT
No
PROJECT: CONTRACT No:
LOCATION: DISCIPLINE:
ISSUED BY: DRAWINGS:
INSPECTI O N SUMMAR Y:
INSPECTI O N REQUEST STATUS:

Consultant
PRINCIPLE CONTRACTOR Status
Item INSPECTI O N REQUEST No’s
Not Rejected /
Not Ready Accepted
Accepted Accepted
1.
2.
3.
4.
MATERIAL INSPECTION (if any) TEST CONDUCT ED (if any) NCR ISSUED (if any)
Attach register of above reports issued and comment by exception.
REMARKS:
Prepared by QC Inspector Checked by QA/QC Manager Reviewed by PROJECT MANAGER
Docu0m2e-6
nt24C0o1d0e-:4P7M
00O0N-030905--BRHC-I2-PQQM-N
00 FR-M
PL-N
00-0
01010001_01 Revision No: 01 Page 59Paogf e
661 of 1

NEOM Construction FOR-004 Weekly Quality Report
DATE:
WEEKLY QUALITY REPORT
REPORT No.
PROJECT: SPECIFICATION:
DISCILPINE: LOCATION:
DRAWINGS:
NOTE: When completing this report, only list new items for period (where applicable)
1. PROCESS QUALITY PLAN
Attach register of process quality plans / ITP’S issued and comment by exception.
2. METHOD STATEMENT
List method statement / work instruction prepared for special activities. (Copies to be forwarded to the QA/QC
Department to build up library and establish database for future use)
3. NON CONFOR MANCE REPORTS RAISED THIS MONTH CUMULATIVE

TOTAL
By Client
Internal
On Sub contractors
NCR’S BY TYPE:
Survey
Formwork
Reinforcing
Concrete
Built in items
Other
REMARKS:
NOTE: Copies of all Non-Conformance Reports raised during the month must be attached to this report together
with a copy of the N.C.R. Register indicating the status of the reports
Document Code: PMON-000-BH-2PQ-FRM-00012 Revision No: 00 Page 1 of 4

4. CONCESSION REQUESTS
List concession request made to client attach register

REMARKS:
5. SUB CONTRACT OR / SUPPLIER ASSESMENT S / AUDITS
List names with date of assessments
NAMES DATE REMARKS
NOTE: Copies of assessments / audit reports to be sent to QA/QC Department
6. OTHER AUDITS / SURVEILANCE AUDITS
ACTIVITY AREA AUDIT REMARKS
7. SUB CONTRACT OR / SUPPLIER’ S PERFORMANCE
The purpose is to evaluate sub-contractors and major suppliers for listing as Approved Suppliers to satisfy ISO
9001, clause 4.6
USING USING PERFORMANCE

NAME OWN COMPA N Y (REFER TO KEY ON P.3)
QUALITY QUALITY AUDITED 1 2 3 4 5 6 7
SYSTEM SYSTEM (YES / NO)
(YES / NO) (YES / NO)

KEY TO COMMENT S ON PERFORMANCE OF

SUB CONTRACTORS / SUPPLIERS
COMMENT ON PERFORMANCE
1 Adhering to Quality System Requirements Yes / No Y N

Satisfactory (S)
2 Quality Control (Inspection & Testing S U
Unsatisfactory (U)
Satisfactory (S)
3 Calibration of inspection, Measuring & Test Equipment S U
Unsatisfactory (U)
4 Non-Conformance Number of NCR’s: 0
Satisfactory (S)
5 Technical Ability S U
Unsatisfactory (U)
6 Meeting program Yes / No Y N
Satisfactory (S)
7 Housekeeping S U
Unsatisfactory (U)
REMARKS
NOTE: A Sub contractor / Supplier close out report to be completed by the Project Manager / Site Agent at the end
of the contract and the Subcontractors / Suppliers performance to be summarized in the contract close out report.
8. HANDOVER
A schedule listing Area / Section / Structure with the programmed and actual handover dates to be attached. The
schedule should also indicate whether Completion / Handover Certificates have been signed by the Client /
Engineer with or without punch items / outstanding work.
9. QUALITY DOSSIER (DATA PACKS)
List of status of Quality Dossier compilation for the above section based on the Schedule of Quality Records
agreed with the Client /Engineer at the start of the contract.
QUALITY DOSSIER
AREA / SECTION / STRUCTURE HANDOVER HANDOVER DATE

%COMPLETE PLANNED ACTUAL
REMARKS:
10.CALIBRATI O N STATUS OF INSPECTI O N, MEASURI NG AND TEST EQUIPMENT
List items calibrated during the month and those due for calibration in the following two months.
11. QUALITY CONCERNS AND GENERAL NOTES
SITE QUALITY REPRESENTATIV E

NAME SIGNATURE DATE
PROJECT / SITE MANAGER (IF REQUIRED)

NAME SIGNATURE DATE

NEOM Construction FOR-008 NON-Conformance Report
DATE:
INTERNAL NON-CONFORMANCE REPORT
NCR No:
PROJECT: CONTRACT No:
ϒ Major Finding ∆ Minor Finding ISSUED TO:
Specification: Drawing:
Unit No: Item Description:
Subcontractor: Supplier:
SECTION 1: OBSERVATION
DESCRIPTION:
Required Response Date: _
Issued By Signature Date:
PROPOSED ACTION: CAUSE / PREVENTATIVE MEASURES:

SECTION 2: ACTION / MEASURES
DISPOSITION: Reject ∆ Rework ∆

Implementation Date:
Repair ∆ Use-As-Is ∆
APPROVAL:
Contractor Representative Sign Date

APPROVAL
Contracts Manager Sign Date
Client / Representative Sign Date
VERIFICATION / NCR CLOSED OUT SATISFACTORILY
Client / QA Manager Sign Date

NP-NDC-PC17-PM02-2P B-0- TE M-00 01 Rev 00

NEOM Construction FOR-009 Non Conformance Report Register
DATE:
NON-CONFORMANCE REPORT (NCR) REGISTER
REV: 0
PROJECT: PAGE: 1 OF 1
NCR Number Description Issued To Issue Date Response Date Close Date Remarks

Look Ahead Inspection Log
Contractor Reference no.
Contract no. Date
Date of Time of
To The Employer NEOM
submission submission
Expected Contractor’s QC
WIR no. Description of activities Area Level
Time Name

Compliance Matrix for ISO-9001:2015 _ ISO 10005:2018 & NEOM Quality SCH Q
Description of Important
ISO 9001:2015 ISO 10005:2018 Neom Sch Q
Compliances
Referred to all commonly adopted terms, Referred to all commonly adopted terms, definition & Introduction, Definitions and
Clauses 1-3 Scope, Normative
definition & abbreviations as in norms & abbreviations as in norms & practices Abbreviations (Table 2: Table of
References &, Terms and Definitions
practices abbreviations) Sch Q
In determining the scope, the CONTRACTOR will In defining the scope of the quality management system, the The CONTRACTOR shall prepare a narrative PQP, ITPs, and procedures in
ensure that: CONTRACTOR will define the limits and applicability of its quality accordance with the latest version of ISO 10005 for (Quality Management and
(a) The external and internal issues referred to in management system based on ISO 10005:2018. the CONTRACTOR will fulfill them as per Section 5.3 of SCh Q.
Clause 4.1,
Clause 4: Context of the organization
(b) The requirements of the relevant interested
parties referred to in point Clause 4.2,
(c) The products and services as per contracts.
(d) Quality requirements under Clause 4.3
As per requirements of ISO 9001:2015, the The CONTRACTOR will establish a quality management system In establishing the quality management system for NEOM projects the
4.4 Quality management system and
CONTRACTOR will establish a quality based on guidance from ISO 10005:2018 recommendation of NEOM Sch Q must be addressed.
its processes
management system, including the necessary
processes and their integration.
The management of CONTRACTOR will The top management demonstrates leadership and commitment CONTRACTOR’s project management shall establish, implement and maintain
demonstrate commitment towards the quality in relation to the quality management system by ensuring that CONTRACTOR’s quality policy. It shall provide the direction and form a
management system by promoting: the quality management system achieves the intended results. framework for establishing goals, as well as a commitment to satisfy
(a) Effectiveness of its quality management applicable requirements and to continually improve the project Quality
5 Leadership Guidance
system; Management System. (Section 6.2 of SchQ)
5.1 Management and commitment
(b) Ensuring the quality objectives and quality
5.1.1 Management and obligation for
policy are set and consistent with the strategic
the quality management system
direction and context;
(c) Ensures that the requirements of the quality
management system are integrated into the
CONTRACTOR 's processes.
The top management demonstrates leadership The top management demonstrates leadership and commitment AS per Section 9 of Sch Q Monitoring, Measurement, Analysis and Evaluation:
and commitment in relation to customer in relation to customer orientation by ensuring that: The CONTRACTOR shall include in the submitted plan for monitoring,
orientation by ensuring that: (a) accountability for the effectiveness of its quality management measuring, analysis, and evaluation of the processes, the interaction of the
a) The customer requirements as per signed system; following:
contract and regulatory requirements are (b) The focus remains on increasing customer satisfaction. • Customer satisfaction;
identified, understood and consistently met; • Internal and external audits;
b) Customer satisfaction are identified and • Internal and external non-conformities;
5.1.2 Customer orientation addressed; • Repeat violations;
• Process performance measures;
• Data analysis;
• Management reviews;
• Risk & Opportunities
• Corrective action; and
• Other improvement activities.
CONTRACTOR will adopt a policy to achieve the CONTRACTOR will adopt a policy to achieve the quality The CONTRACTOR shall comply with Section 6.2 & Section 6.3 of Sch Q.
quality objectives which will: objectives which will:
(a) Appropriate to the purpose and context of (a) Appropriate to the purpose and context of the enterprise and
the enterprise and supporting its strategic supporting its strategic orientation;
orientation; (b) Provide a framework for setting quality objectives;
5.2 Policies (b) Provide a framework for setting quality (c)Includes this as an obligation to meet requirements;
(Top management shall have defined, objectives; (d)Includes a commitment to continuous improvement of the
reviewed and maintains a quality (c) Includes this as an obligation to meet quality management system.
policy). requirements;
(d) Includes a commitment to continuous
improvement of the quality management
system.
CONTRACTOR will determine with risks and CONTRACTOR will determine with risks and opportunities) As per section 6.5 of Sch Q When planning how to achieve these the
opportunities ensures that the resources required for the quality management CONTRACTOR shall determine:
When planning for the quality management system are available;(f) communicate the importance of an • What will be done;
system, effective quality management system and the importance of • How the results will be evaluated;
(a) ensure that the quality management system meeting the requirements of the quality management system; • Who will be responsible;
can achieve its intended results, • What resources will be required; and
(b) reinforce desired impacts, • When it will be completed.
(c) prevent or reduce undesirable effects,
(d) to achieve continuous improvement.
6. Planning (for the quality

management system)
(With actions to address risks and
opportunities)
The quality objectives shall be made SMART so When planning to achieve the quality objectives, the As per Section 6 of Sch Q under Management Responsibility the Objectives
that: CONTRACTOR will assess: should be SMART.
(a) Be consistent with the quality policy, a) What is done to achieve them,
(b) Be measurable, (b) The resources required for that purpose,
6.2 Quality objectives and planning to
(c) Take into account applicable requirements, (c) Who is responsible for it,
achieve them
(d) Are relevant for the conformity of products (d) When it will be completed,
and services and for increasing customer (e) How the results are assessed.
satisfaction,

The CONTRACTOR will identify and provides the The CONTRACTOR will identify and provides the necessary The CONTRACTOR shall provide resources to implement the Quality
necessary resources for the development, resources for the development, implementation, maintenance Management System as outlined in this Schedule Q and in compliance with
implementation, maintenance and continuous and continuous improvement of the quality management system: the Contract.
improvement of the quality management (a) The capabilities and limitations of existing internal resources,
7 Support
system: (b) What necessarily has to be obtained from external suppliers.
7.1 Resources
(a) The capabilities and limitations of existing
internal resources,
(b) What necessarily has to be obtained from
external suppliers.
The CONTRACTOR will provide manpower The CONTRACTOR will identify and provides the people The CONTRACTOR shall follow the requirement of Section 7.1, 7.2 & 7.9 of the
necessary for the effective implementation of its necessary for the effective implementation of its quality provide resources to implement the Quality Management System.
7.1.2 Persons quality management system and for the management system
operation and control of the processes.
7.1.3 Infrastructure The CONTRACTOR will provide the The CONTRACTOR will identify & designate for providing the The CONTRACTOR shall follow the requirement of Section 7.1, 7.2 & 7.9 of the
infrastructure for the execution of its processes, infrastructure for the execution of its processes, as necessary for provide resources to implement the Quality Management System.
as necessary for the execution of its processes the execution of its processes and to achieve conformity of
and to achieve conformity of products and products and services.
services.
The CONTRACTOR will identify and provide the The CONTRACTOR will identify and provide the resources needed The CONTRACTOR shall follow the requirement of Section 9 with section 8.2.2
resources needed to ensure valid and reliable to ensure valid and reliable monitoring and measurement results & 8.2.3.
7.1.5 Monitoring and measurement
monitoring and measurement results to to demonstrate compliance of products and services with
resources
demonstrate compliance of products and specified requirements.
services with specified requirements.
The CONTRACTOR will provide necessary The CONTRACTOR will ensure competence for persons The CONTRACTOR shall follow the requirement of Section 7.4, & 7.6 of Sch Q
competence for persons performing under their performing under their supervision activities to:
supervision activities affecting the performance (a) Ensure that these persons are competent on the basis of
and effectiveness of the quality management appropriate education, training or experience,
system. (b) Take measures, where appropriate, to acquire the necessary
7.2 Competence competence and assess the effectiveness of the measures taken,
(c) Retain adequate documented information as evidence of
competence.
The CONTRACTOR will ensure that quality The CONTRACTOR will ensure that quality management system The CONTRACTOR shall establish and maintain a Procedure to manage all
management system of the CONTRACTOR must of the CONTRACTOR must include: documented information complying with NEOM document management
7.5 Documented information include: (a) the documented information required by ISO 10005:2018, requirements. Construction CONTRACTOR needs to follow the requirements
7.5.3 Control of documented (a) the documented information required by ISO (b) control of the documented information of NEOM-NEN-PRC-030 Document Numbering & Revision Procedure
information 9001:2015,
(b) the documented information identified by
the enterprise as necessary for the effectiveness
of the management system.
The CONTRACTOR will plan, implement and The CONTRACTOR will plan, implement and control the The CONTRACTOR, subcontractors, and third-party agency quality personnel
control the processes for fulfilling the processes for fulfilling the requirements for the provision of assigned to the work shall meet the minimum qualification requirements of
8 Operation
requirements for the provision of products and products and services and for implementing the measures Appendix A of this Schedule Q and must be technically competent to perform
8.1 Operational planning and control
services and for implementing the measures specified. their duties as per Section 7.4 of Such Q.
specified.
In view of the requirements for products and CONTRACTOR will establish an effective system for
8.2 Determining requirements for
services the CONTRACTOR will establish a Communication with customers and other stake holders.
products and services
system for Communication with customers and
8.2.1 Communication with customers The CONTRACTOR shall identify the interested parties, their requirements and
other stake holders.
the communication interface with them. Under section 3.11 of Sch Q.
When requirements for products and services When requirements for products and services change, the
change, the CONTRACTOR ensures that relevant CONTRACTOR ensures that relevant documented information is
documented information is adjusted and that adjusted and that appropriate persons are made aware of the
8.2.4 Changes in requirements for appropriate persons are made aware of the changed requirements. The CONTRACTOR shall ensure that any changes in design are identified,
products and services changed requirements. recorded, reviewed, verified, validated and approved before being
implemented as per Section 8.1.3 of Sch Q.
The CONTRACTOR will do assessment, selection, The CONTRACTOR will do assessment, selection, performance The CONTRACTOR shall comply with Section 3.3 of Sch Q.
performance monitoring and reassessment of monitoring and reassessment of external vendors based on their
8.4 Management of externally external vendors based on their ability to ability to provide processes, products or services in accordance
provided processes, products and provide processes, products or services in with specified requirements.
services accordance with specified requirements.
The CONTRACTOR controls the unique The CONTRACTOR identifies the status of the results in terms of The CONTRACTOR shall comply under B 2.5 of Sch Q.
8.5.2 Labelling and traceability identification of results when traceability is monitoring and measurement requirements throughout the
required and maintains the documented production and service provision process.
information necessary to enable traceability.
The CONTRACTOR implements appropriate The CONTRACTOR implements measures based on the nature of Under Section 9.5.2 the CONTRACTOR shall ensure control of CONTRACTOR
measures based on the nature of the the nonconformity and its impact on the conformity of products and Subcontractor supplied materials and fabricated assemblies that do not
nonconformity and its impact on the conformity and services. conform to requirements.
8.7 Control of non-compliant results
of products and services. This also applies to non-
compliant products and services that are
identified only after delivery of the products or
during or after service provision.
The CONTRACTOR will evaluate the performance The CONTRACTOR will evaluate the performance and The CONTRACTOR shall comply with Section 6.2 & Section 6.3 of Sch Q.
and effectiveness of the quality management effectiveness of the quality management system. The
system. CONTRACTOR has determined:
The CONTRACTOR has determined: (a) What needs to be monitored and measured,
(a) What needs to be monitored and measured, (b) The monitoring, measurement, analysis and evaluation
9 Management evaluation (b) Two monitoring, measurement, analysis and methods necessary to ensure valid results,
9.1 Monitoring, measurement, evaluation methods necessary to ensure valid (c) When such monitoring and measurement is carried out,
analysis and evaluation results, (d) When the results of monitoring and measurement are to be
(c) When such monitoring and measurement is analyzed and evaluated.
carried out,
(d) When the results of monitoring and
measurement are to be analyzed and evaluated.
The CONTRACTOR monitors the customer's The CONTRACTOR monitors the customer's perception of the The CONTRACTOR shall comply with Section 6.2 & Section 6.3 of Sch Q.
9.1.2 Customer Satisfaction perception of the degree to which its degree to which its requirements and expectations have been
requirements and expectations have been met. met.

The CONTRACTOR analyses and evaluates the The results of this analysis will be used to assess: The CONTRACTOR shall comply with Section 6.2 & Section 6.3 of Sch Q.
relevant data and results of this analysis will be (a) The conformity of products and services;
used to assess the following: (b) The level of customer satisfaction;
(a) The conformity of products and services; (c) The effectiveness and performance of the quality
9.1.3 Analysis and assessment (b) The level of customer satisfaction; management system;
(c) The effectiveness and performance of the (d) Whether the planning has been effectively implemented
quality management system; (e) The need for improvements to the quality management
(d) The need for improvements to the quality system.
management system.
The CONTRACTOR will conduct internal audits at The CONTRACTOR will conduct internal audits at scheduled Under Section 9.3 for Internal Audits the CONTRACTOR shall conduct internal
scheduled intervals to obtain information on intervals to obtain information on whether the quality audits covering work phases or contracts with duration of (6) months or
whether the quality management system is management system is fulfilling the requirements per clause longer (or shall conduct at least one audit at 30% to 40% progress stage if the
9.2 Internal Audit fulfilling the requirements per clause 9.2.2: 9.2.2: duration of contract is less than 6 months).
1) of its quality management system, 1) of its quality management system,
2) of ISO 9001:2015, 2) of ISO 10005:2015,
The CONTRACTOR will determine the The CONTRACTOR will determine the opportunities for Under Section 10.1 for Improvement the CONTRACTOR shall continually
opportunities for improvement, selects them improvement, selects them and initiates all necessary measures improve the effectiveness of the project Quality Management System using:
and initiates all necessary measures to meet to meet customer requirements and increase customer • Project quality policy;
customer requirements and increase customer satisfaction. • Project quality objectives and key performance indicators;
satisfaction. CONTRACTOR will put efforts where applicable: • Audits;
CONTRACTOR will put efforts where applicable: (a) The improvement of products and services to meet the • Management reviews;
(a) the improvement of products and services to requirements and to consider future needs and expectations, • Corrective actions; and
meet the requirements and to consider future (b) Correcting, preventing or reducing undesirable effects, • Risk assessments and opportunities.
10 Improvement
needs and expectations, (c) Improving the performance and effectiveness of the quality • Feedback from NEOM/NEOM Representative
(b) correcting, preventing or reducing management system. • Lesson Learned
undesirable effects,
(c) improving the performance and effectiveness
of the quality management system.
If a non-conformity occurs, including those The CONTRACTOR shall comply with Section 9.2 of Sch Q.
resulting from complaints, the CONTRACTOR
The CONTRACTOR will determine the opportunities for
must:
improvement:
(a) Respond to it and take appropriate
1) Review and analysis of non-conformity
monitoring and corrective action and/or deal
2) Determination of the cause of non-conformity
10.2 non-conformity and corrective with the consequences;
3) Determine whether comparable nonconformities exist or may
actions (b) Assess the need for action to eliminate the
occur;
cause of non-compliance
(4) Take any necessary action;
(c) Review and analysis of non-conformity
(5) Verify the effectiveness of any corrective action taken;
(d) Determination of the cause of non-
(6) If necessary, include opportunities and risks identified during
conformity
the planning process, updating as appropriate:
(e) Determine whether comparable
nonconformities exist or may occur;
The CONTRACTOR will continuously improve the The CONTRACTOR will continuously improve effectiveness of its The CONTRACTOR will continuously bring improvement under section 10 of
suitability, appropriateness and effectiveness of quality management system: SCH Q.
its quality management system:
(a) Take necessary action;
(b) Verify the effectiveness of any corrective
action taken;
(c) if necessary, include opportunities and risks
10.3 Continuous improvement identified during the planning process, updating
as appropriate:
(d) Correcting, preventing or reducing
undesirable effects,
(e) Improving the performance and effectiveness
of the quality management system.

RAPCO GROUPS
Project Name: 4700000395-RAPCO-DB&O GOA Pioneer Camp & Offices (South) DOC # RCI-QMS-ECR-L-006
Equipment Calibration Records

Calibration Details
Range /
S. No Name of the Instrument/Equipment Make / Manufacturer Model Serial Number Least Count Agency / Certificate Date Next Due Location Remarks
Capacity
Lab No. Date
SOKKIA SUADI GOA

ALLEX.05-011 22-Dec-21 22.JUN.2022 Recalibrated
1494-11073 SURVEY SYS. SOUTH
1 GPS Base & Rover SOKKIA SOKKIA / GRX3 1494-11084 5 - 7KM
308765 SOKKIA SUADI UIC/DUB/202043 GOA
9-Nov-22 08.May.2023 Valid
SURVEY SYS. 01 SOUTH
UNIVERSAL
GOA
2 Total Station LEICA LEICA / TS02 1357798 - INSPECTION UIC/DUB/0594 13.Apr.2022 12.Oct.2022 Not Valid / Not in Use
SOUTH
CO.LTD.
UNIVERSAL
GOA
3 Automatic Level LEICA LEICA / NA720 5648409 - INSPECTION UIC/DUB/0595 13.Apr.2022 12.Oct.2022 Not Valid / Not in Use
SOUTH
CO.LTD.
10

1 2 3 4 5
N
GENERAL KEY PLAN:
N THIS AREA
QIBLA
27.93
29
9
X = 668906.942 27.97
49
27.97
5
28
27.96
50
6
9
Guard
House
Y = 3134009.106 28.48 28.10
BED ROOM-1
69 68
BED ROOM-2
E
BED ROOM-1
BED ROOM-2
BED ROOM-1
BED ROOM-2
X = 669014.207
BED ROOM-2
BED ROOM-1
BED ROOM-1
BED ROOM-2
2 8
BED ROOM-2
BED ROOM-1
BED ROOM-2
BED ROOM-1
BED ROOM-1
& PANTRY
BED ROOM-2
BED ROOM-2
LIVING
BED ROOM-1
BED ROOM
BED ROOM-1
& PANTRY
BED ROOM-2
LIVING
HALL
BED ROOM-1
BED ROOM-2
DINING
BED ROOM-2
BED ROOM-1
BED ROOM
BED ROOM-1
BED ROOM-2
LIVING
UP
& PANTRY
BED ROOM-2
BED ROOM-1
BED ROOM
29.16
BED ROOM-2
28.03
BED ROOM-1
TOILET
& PANTRY
BED ROOM-2
LIVING
BED ROOM-1
BED ROOM
PANTRY
88
LIVING &
48
BED ROOM
LIVING
& PANTRY
28.92
ROOM
BED
1 Y = 3134033.486
02
02
2
G
TESNE
87
EG
TESN 03
03
03
03
02
02
7 27.98
30 OPEN
HALL
PRAYER
FOR
29.59
106
4 28.01 28.01
9
5
10
2 FFL
28.0027
5
29.894
Guard House
4 P2
P3
28.57
70
28.26
67
1 5 27.97
51
29.73 29.03
86
7
8 28.04
105
9
47
4 27.97
31
28.01
4 11
0 27.99
8
6 NOTES:
29.36
89
0 27.92
26
4
28.42
66
1 28.02
52
29.88
104
8 27.98 32
1 29.21
85
28.82 9 27.92
71
4
12
5 28.05
46
8 27.97
7
9 8
D
29.56
90
6
LIVING & PANTRY
LIVING & PANTRY

BED ROOM
BED ROOM-1
BED ROOM-1
BED ROOM-1
BED ROOM-1
BED ROOM-2
BED ROOM-2
BED ROOM-2
BED ROOM-2
30.00 FFL
103
FFL FFL 28.66

65
FFL FFL FFL FFL FFL FFL FFL FFL

9 31.000
31.000
31.000 6 30.528 28.
30.528
53
30.528 30.528 30.528 28

30.528
33
30.528 30.528
260 .009 27.83 25
27.91
13
4 1
29.39
84
28.99
72
FFL FFL FFL FFL FFL FFL FFL FFL

30.08 4 9 28.01
6
LEGENDS:
0
102
LIVING & PANTRY
BED ROOM-2
BED ROOM-2
BED ROOM-2
BED ROOM-2
30.528 30.528 30.528 30.528 30.528 30.528 30.528 30.528
BED ROOM-1
BED ROOM-1
BED ROOM-1
BED ROOM-1
6
BED ROOM
BED ROOM
DINING HALL
FFL
28.77 27.99
34
27.90
5
64 14
30.575 28.42 27.98
THIS DRAWING AND THE INFORMATION CONTAINED HEREIN ARE THE SOLE PROPERTY OF NEOM. NO REPRODUCTION IN FULL, OR IN PART, SHALL BE OBTAINED FROM THIS DRAWING WITHOUT THE WRITTEN CONSENT FROM NEOM.
54
7 7
45
88
3 6 X = 668906.942
UP
30.21
101
29.83
91
29.18
Y = 3134009.106
2 29.59
LIVING & PANTRY
LIVING & PANTRY
73
9
BED ROOM
83
BED ROOM-1
BED ROOM-1
BED ROOM-1
BED ROOM-1
BED ROOM-2
BED ROOM-2
BED ROOM-2
BED ROOM-2
2 9 29.161
TOILET
FFL FFL FFL FFL FFL FFL FFL FFL FFL FFL
31.417 31.417 31.112 31.112 31.112 2
31.112 44
8.159 31.112 31.112 31.112 27.

24
31.112
936 28.00
28.01
5
35
8 3
27.96
15
29.94 FFL 28.98

63
FFL FFL FFL FFL FFL FFL FFL FFL 8 02 03D - TENDERING STAGE & IFC NMA 29.06.2022
5
92
01 03D - TENDERING STAGE & IFC NMA 15.06.2022

8 28.
LIVING & PANTRY
BED ROOM-2
BED ROOM-2
BED ROOM-2
BED ROOM-2
31.417
55
31.112 31.112 31.112 31.112 31.112 31.112 31.112 31.112
BED ROOM-1
BED ROOM-1
BED ROOM-1
BED ROOM-1
579 REV DESCRIPTION APP DATE
BED ROOM
BED ROOM
C 30.37
100
28.24 PURPOSE OF ISSUE:

0
43
29.76
82
29.40
74
0 FOR APPROVAL
8 2
28.02
36
1 CLIENT: PROJECT MANAGEMENT CONSULTANT:
28.02 27.99
16
27.97
4
9 5
23
28.65 56
5
30.53
99
3
7 30.20 29.17
62
29.92 9
93
81
0 4 28.06
37
8
28.42
42
28.01
17
8 27.99
22 2 27.99
3
DESIGN CONSULTANT NAME & LOGO (s): CONTRACTOR NAME & LOGO (s):
30.62
98
29.63
75
8 6
6 5
28.79
57
30.07
80 7
1 28.25
38
FFL 30.38
94
3
31.502 7 29.3561
28.58
41
27.99
18
9 5 28.01
OP PR
4 28.01
02
02
EN AY
2
21
HA ER
LL
4 3
FO
30.73
R
97
TESNEG TESNEG
B 6 03 03 03 03
DESIGN CONSULTANT / CONTRACTOR:
27.06.2022
NEOM'S REVIEW:
DRAWN: RPB
29.79 28.96
58
8
76
CHECKED: NMA 27.06.2022 CHECKED: XXX DD.MM.YY

7 APPROVED: SHA 27.06.2022 APPROVED: XXX DD.MM.YY
02
02
P1
30.84
96
28.00
1
SCALE: 1:200 SHEET SIZE: A1

2 28.77
40
27.95 7
3301..3623
20
9
79 78
DISCIPLINE NAME:
P4 30.59
95
57 28.49
39
6 27.99
19
CIVIL
1 29.5760
2 6
29.89
77
4
X = 668921.806 5 29.23
59
X = 669029.057 4700000395 / 000

3
Y = 3133943.771 Y = 3133968.148 SITE GRADING PLAN
PROJECT NAME:
NEOM GOA - PIONEER CAMP & SITE OFFICE (SOUTH)

SOUTH CAMP
NEOM
A
KINGDOM OF SAUDI ARABIA
REGION ASSET CODE CONTRACT CODE
02 624010 4700000395
DRAWING NUMBER
ORIGINATOR DISCIPLINE DOCUMENT TYPE SEQUENTIAL NUMBER REV NO.
RCI CIV DRG 000001 02


02 624010 4700000395 Rci QMN PLN 000001 - 04

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02 624010 4700000395 Rci QMN PLN 000001 - 04

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4700000395-RAPCO-DB&O GOA DBO - PIONEER CAMP & OFFICE SOUTH

Document Submittal Form

Contract no. 4700000395 Date 11-12-2022

Contractor authorized signatory

No exception taken Exception as noted revise Revise and resubmit

02-624010-4700000395-RCI-QMN- PLN-000001_04 REV_04 Page 1 of 73

4700000395-RAPCO-DBO-GOA Pioneer Camp & Office

QUALITY MANAGEMENT PLAN

02-624010-4700000395-RCI-QMN- PLN-000001_04 REV_04 Page 2 of 73

Revision code Description of changes Purpose of issue Date

01 FIRST ISSUE FOR APPROVAL 30.03.2022

02 SECOND ISSUE FOR APPROVAL 18.06.2022

03 THIRD ISSUE FOR APPROVAL 14.09.2022

Prepared by Reviewed by Approved by

02-624010-4700000395-RCI-QMN- PLN-000001_04 REV_04 Page 3 of 73

RAPCO FOR CONTRACTING AND

QUALITY MANAGEMENT PLAN

4700000395-RAPCO-DB&O GOA DBO - PIONEER CAMP & OFFICE

Document Revision History:

Rev Date Purpose Prepared BY Reviewed BY Approved BY

02-624010-4700000395-RCI-QMN- PLN-000001_04 REV_04 Page 4 of 73

13.1 Verification of Purchased Products ........................................ 35

13.2 Planning of Product Realization .................................................................................. 36

Side Development Plan with Work Limits

02-624010-4700000395-RCI-QMN- PLN-000001_04 REV_04 Page

Contract documents should take precedence on PQP in case of conflict.

1.2 Project Scope:

1.3 Reference Documents (Clause 2 ISO 9001: 2015)

1.4 Definitions and Abbreviations (Clause 3 ISO 9001: 2015)

Client: NEOM REV.06 Page 10 of 68

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PROJECT: The organization established to fulfill Client

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Communicate the importance of meeting Client Company / Project, regulatory, and

Top management may communicate in any number of ways including meetings;

1.5.3 Organization Responsibility

Client NEOM Company X

Main Contractor RAPCO X X X

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The Quality Management System (QMS) structure is summarized in figure 1 below: -

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Standard Forms &

Figure 1: Quality Management System (QMS) Structure

See attached Quality Policy (Clause 5.2 ISO 9001: 2015)

2.2.2 Quality Objectives (Clause 6.2 ISO 9001: 2015)

The objectives of this Quality Plan are:

02-624010-4700000395-RCI-QMN- PLN-000001_04 REV_04 Page 21 of 73

2.2.3 Project Quality Objectives

The quality objectives for the project are as follows:

Refer to attached CVs of QA/QC Team.

2.3 Management Responsibility:(Clause 4.4 ISO 9001:2015)

a. Communicating the importance of meeting Client, regulatory, and legal requirements by

02-624010-4700000395-RCI-QMN- PLN-000001_04 REV_04 Page 22 of 73

2.3.2 Management Review Meeting

Company Top Management reviews will utilize:

Internal and external quality audit results

Results of management reviews will be recorded and address as appropriate: