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The desire to be a part of a wider social network is a basic human need and research has found that
possessing a strong ‘sense of community’ is associated with a range of positive outcomes, both in terms of
physical and mental health. In adults and adolescents alike, it has been argued that four factors contribute
to an individual’s sense of community, namely; membership, influence, shared emotional connection, and
reinforcement of need (McMillan & Chavis, 1986). Given that pupils’ sense of community in primary
school has been relatively neglected by the literature, a new measure of the construct was developed for this
age group. The impact of pupils’ gender and year group on sense of community was also explored. A focus
group with Year 5 and 6 pupils was used to develop the Sense of Community Index-Primary (SCI-P) and
following piloting, 452 Year 5 and Year 6 pupils completed the measure in school. Exploratory factor analysis
revealed a two-factor model of sense of community, which represents a departure from McMillan and
Chavis’s (1986) framework. A significant main effect of gender was found, while a year group hypothesis
was only partially supported. Practical applications and limitations of this research are also discussed.
Keywords: Psychological sense of community; school; sense of community index; school belonging; children;
citizenship; community cohesion; inclusive schools.
T
HE NEED FOR social connection is focus upon a somewhat neglected but prof-
thought to be a fundamental human itable area of practice for EPs and this
drive (Bastian & Haslam, 2010). Indeed, concerns an interest in the school itself as a
effective social integration has been found to community.
support individuals’ mental health (Seeman, Schools, as social institutions, have an
1996) and the positive association between important role to play in forming and main-
social support and physical health is well taining constructive geographical and rela-
documented (Uchino, 2006). It seems plau- tional communities. Research in New
sible to suggest then, that community level Zealand has suggested that schools are
factors can exert considerable influence on considered to be central community facili-
the individual (Jensen, 2007). ties (Witten, McCreanor & Kearns, 2007).
A review of community psychology is This survey of parental opinion found that
beyond the scope of this article. Some of the the perceived values, opinions and group
challenges and possibilities for educational goals were instrumental in guiding new
psychologists (EPs) can be found, for members’ choice to join a community.
example, in MacKay (2006), Jones (2006), Further, the research findings highlighted
Stringer, Powell and Burton (2006), King several vital roles that schools played in
and Wilson (2006), and Davis and Cahill supporting the community at large. These
(2006). However, it remains the case that, included being a source of community
‘…the early ideals of the EP working at the knowledge, supplying a common meeting
heart communities are at present remote…’ place and offering a point from which to
(MacKay, 2006, p.14). Among the reasons develop networks of support and friendship.
for this MacKay (2006) continued by More widely, it has been contended that
pointing to the overwhelming focus ‘on communities should be understood as
narrow educational issues’. Again, to join settings that can foster interdependence,
this discussion is beyond the scope of this mutual commitment, and provide support,
article. What we want to do, though, is to with the notion of helping being the core
element (Barrera, 2000; Herrero & Gracia, curriculum. In a recent report, Keating et al.
2007). Further support for such findings is (2009) observe that citizenship education is
seen in research implying that a stronger well embedded within secondary education
sense of community identity (in terms of curriculum and school processes. Further-
area of inhabitancy, long-term membership, more, the report highlights that greater
and interpersonal ties) correlates positively emphasis is being placed upon promoting
with the value individuals place upon the the acceptance of diversity, with the promo-
community and their experience within it tion of community cohesion becoming a
(Puddifoot, 1994). statutory duty for schools in England.
Evidence suggests that possessing a Osterman (2000) questioned whether
strong sense of community (SoC) is associ- pupils experienced school as a community
ated with a range of positive outcomes in and explored pupil’s ratings of the impor-
children. For example, schools that fostered tance of this concept to their education. The
community spirit reported lower levels of findings suggested that pupils did experi-
student delinquency (Payne, Gottfredson & ence school as a community that influenced
Gottfredson, 2003), drug use (Battisch & aspects of behaviour and motivation to
Hom, 1997) and student ‘burn out’ (Royal & achieve. Osterman (2000) concluded that
Rossi, 1996). Furthermore, pupils who staff in schools should be more conscious of
reported experiencing a strong sense of the impact of their own organisational prac-
‘school connectedness’ were also less likely tices in this area. Further research has
to suffer from anxiety or depression as adults suggested that fostering a sense of commu-
(Bond et al., 2007). Indeed, a UK Govern- nity has beneficial impacts upon young
ment drive to promote community cohesion people’s engagement in learning and overall
in schools (DCSF, 2007) supported the mental health, whereas the failure to do so
assumption that developing pupils’ SoC in may lead to negative outcomes (Baumeister
school is worthwhile. & Leary, 1995; Frederickson & Baxter, 2009).
Feeling a sense of community has been Multiple measures have been constructed
identified as an extra-individual phenom- to explore attitudes towards aspects of
enon of significant interest to the field of community such as interpersonal relation-
contemporary psychology (Peterson, Speer ships, together with the understanding and
& Hughey, 2006). Herrero and Gracia influence of belonging in children as young
(2007) have suggested that developing a as 4-years-old (Social Cognitive Mapping,
strong sense of community forms a dynamic Cairns & Cairns, 1994; The Belonging Scale,
resource positively linked to stress manage- Frederickson et al., 2007; The Four Field
ment and well-being, based upon notions of Map, Sturgess et al., 2001;). Yet, as Freder-
members’ integration, active participation, ickson and Baxter (2009) report, such tools
and organisation of shared resources at a have independently distinct aims and
systemic level. However, much research, such although they can be mapped onto theoret-
as that by Witten et al., (2007), has focused ical frameworks, these do not form the foun-
exclusively upon parental perspectives. To dations of the measures. For instance,
gain a more comprehensive understanding Battistich et al.’s (1995) development of ‘The
of the manner in which schools may shape a Sense of School Community Scale (Primary)’
sense of community research needs to take has provided valid a tool to access the views of
account of the views of the consumers of 8- to 11-year-olds and it is consistent with
education, the pupils themselves. McMillan and Chavis’s (1986) definition of
The clearest reflection of the importance relational community. However, once divided
placed upon pupils’ sense of community into its three subscales of ‘classroom support-
within schools can be seen from the integra- iveness’, ‘school supportiveness’, and ‘class-
tion of citizenship into the national room autonomy’, the measure only focuses
upon the role of supportive interpersonal sense of membership and that these feelings
relationships and the opportunity to partici- may be strengthened by the presence of a
pate in decision-making (Frederickson & common symbol system (such as a uniform
Baxter, 2009). As such, it is unclear how fully or logo). Individuals must also perceive that
these subscales map onto the theoretical they have a degree of influence over the
framework outlined by McMillan and Chavis community and are willing to be influenced
(1986). At this point it is helpful to turn to a by the community in return. Further, individ-
specific consideration of a ‘psychological uals must think that the community meets
sense of community’. their needs in order to have a strong SoC
and experience an emotional bond with
Psychological Sense of Community (SoC) other community members.
It will be apparent that numerous definitions McMillan and Chavis’s (1986) theory
of sense of community potentially makes does not specify a particular referent, and
engaging with the literature a fraught expe- indeed researchers have investigated adults’
rience, with different constructs being SoC in their neighbourhood (Obst, Smith &
applied to different populations, under the Zinkiewicz, 2001) and workplace (Chipeur &
same umbrella. Pretty, 1999). In addition, more attention is
Our interpretation draws from the now being paid to children’s SoC both in
original work of Sarason (1974), who schools (Pooley et al., 2008; Stringer & Traill,
regarded ‘psychological sense of community 2009) and the virtual classroom (Rovai,
as the overarching criterion by which to 2002). A recent qualitative study by Pooley et
judge any community effort…’ (p.4). This al., (2008) found that primary school1
has inspired a rich vein of work that has children spontaneously defined SoC ‘in
considered how individuals experience a terms of people, places for activities and
SoC. The notion of SoC has been conceptu- interaction, a place for safety, co-operation,
alised as both a unidimensional (Buckner, influence and functionality’ (p.87), which
1988) and a multidimensional construct echoes aspects of McMillan and Chavis’s
(Bishop, Chertok & Jason, 1995; McMillan & (1986) conceptualisation.
Chavis, 1986; Obst, Zinkiewicz & Smith, At this point, it is important to acknowl-
2002). The majority of definitions in the edge that there is some overlap in the litera-
literature however, capture a sense of togeth- ture between research on pupils’
erness or social cohesion (Pretty & Chavis, experiences of their school as a community
1999). For example, Bryk and Driscoll and a related construct known as ‘belonging-
(1988) defined SoC in terms of shared ness’. Belongingness refers to ‘a feeling that
values, shared activities, and mutual respect. one is respected and valued as a member of
From the point of view of this study, we one’s school community’ (Rostosky et al.,
have taken the widely utilised and robust 2003, p.742), which illustrates the semantic
conceptualisation of SoC proposed by proximity of the two constructs. This paper,
McMillan and Chavis (1986), who empha- however, argues that the two terms are not
sised the role of four components: member- interchangeable as, according to McMillan
ship, influence, reinforcement of need, and and Chavis’s (1986) framework, belonging
a shared emotional connection (Pretty et al., reflects only one facet of community – that
2007). McMillan and Chavis (1986) assert of membership. Furthermore, Pooley et al.
that individuals must think that they belong (2008) claim that focusing on individuals’
to a community in order to experience a sense of belonging taps only within-child
1
Primary schools in England educate children from the age of 5 to the age of 11 years. Entry into Year
R(eception) is for children who are rising 5-years-old during a school year starting in September. Children
leave primary school in July, when they are in Year 6, and are either 11-years-old or will be 11-years-old by the
following September.
factors, whereas focusing on the construct of explored the factor structure of the SCI-2,
SoC encourages consideration of broader, this 24-item measure has been found to
systemic issues. They conclude that ‘the body possess good reliability, with an overall coef-
of research needs to alter its focus from ficient alpha score of .94 and the individual
examining sense of belonging to sense of subscales were found to range in reliability
community’ (Pooley et al., 2008, p.89) from .79 to .86 (Chavis, Lee & Acosta, 2008).
The majority of the research investigating Stringer and Traill (2009) adapted the
SoC has attempted to measure the construct SCI-2 for use with secondary school pupils2
quantitatively and according to Peterson, with a view to exploring variance in SoC
Speer and McMillan (2008), the Sense of between pupils in different year groups,
Community Index (SCI; Chavis et al., 1986) is including gender differences. As reported by
one of the most widely used instruments in Stringer and Traill (2009), results showed
the literature. In its initial version, the SCI is that girls tended to have a higher SoC than
a 12-item true/false inventory designed to boys across the four dimensions in Years 7 to
tap the four aspects of SoC. One of the key 10, although not all results reached signifi-
strengths of this measure lies in its ability to cance. By contrast, boys reported signifi-
investigate SoC in a range of geographical cantly higher SoC scores on the
and relational settings (Obst & White, 2004). reinforcement of need subscale than their
Chipeur and Pretty (1999) conducted factor female counterparts.
analysis on the SCI and found some support Stringer and Traill (2009) also reported
for the four-factor model of SoC, although that pupils’ SoC differed by age. Data indi-
factor loadings were not consistent across cated that younger pupils’ scored highest
adolescent and adult data sets. and suggested a potential pattern of
By contrast, Proescholdbell, Roosa and decreasing SoC from Years 7 to 10, which
Nemeroff (2006) questioned the face validity plateaued during Year 11. Such findings are
of the fulfilment of needs subscale, and consistent with research by Cicognani et al.
claimed that a number of items in this scale (2006), who found that adolescents’ SoC
tapped another construct, that of ‘shared scores decreased with age (as cited in
community values’ (p.11). They found Chiessi, Cicognani & Sonn, 2010). By
evidence for a three-factor model of SoC, contrast, Chiessi et al. (2010) found no
collapsing the needs fulfilment and member- evidence of differences in SoC as a function
ship dimensions into one factor. It has also of year group. This may be the result of
been suggested that the dichotomous methodological differences in the sampling
response format of the SCI constrained the of participants. While Stringer and Traill
sensitivity of the measure (Long & Perkins, (2009) sampled pupils undergoing transi-
2003) and subsequent confirmatory factor tion from Key Stage 3 to Key Stage 4, Chiessi
analysis of the SCI in its original formulation, et al. (2010) did not investigate pupils’ SoC
was not found to support a four-factor solution undergoing major educational transitions.
(Long & Perkins, 2003; Obst & White, 2004).
In an attempt to address such issues, the The present study: Aims
response format of the SCI was much modi- The starting point for the present study was
fied, with an increased number of items, to a question about the suitability of using
become a four-point Likert scale, the Sense Stringer and Traill’s (2009) modified SCI-2
of Community Index II (SCI-2, Chavis, Lee & with primary school pupils. This is a relevant
Acosta, 2008). Although to the best of our question, not least since this an area that has
knowledge researchers have not yet thus far received little attention (Freder-
2 Secondary schools in England educate young people from the age of 11 to the age of 16 years, in year groups
from Year 7 to Year 11.
ickson et al., 2007), and the applicability of boys, 50 per cent were girls). No data was
using adult SoC measures with younger available to calculate pupils’ ages, although
populations has been questioned (Albanesi, all pupils were in Years 5 (N=32) and 6
Cicognai & Zani, 2007). More specifically, (N=26). In the final testing phase involving
the questions that this study set out to all five schools, 452 participants completed
address were: the SCI-P measure, giving an 80.6 per cent
● Do primary school pupils experience a response rate. Participants’ ages ranged
sense of community, as defined by from 9.6 years to 11.9 years (M=10.9 years,
McMillan and Chavis (1986)? SD=0.60 years). Of those pupils who indi-
● Can a revised version of the SCI-2 cated their gender, 51 per cent were boys
(Stringer & Traill, 2009) be adapted in and 49 per cent were girls.
order to measure this?
● Is a pupil’s sense of community related to Measure
the importance that they place on each Sense of Community Index-Primary (SCI-P)
of the four components of sense of This measure is based on Stringer and
community identified by McMillan and Traill’s (2009) SoC Index for secondary
Chavis (1986)? school pupils. Following the focus group
● How does age and gender relate to noted above, the language of the majority of
pupil’s sense of community? the items on Stringer and Traill’s (2009)
Accordingly (based upon the research measure was changed in order to make it
evidence presented above), the present more accessible for a younger age group (see
study hypothesised that primary-aged pupils Appendix A). Items were clustered into five
do experience their schools as communities; sections to make the length of the measure
that the SCI-2 could be adapted into an age- less intimidating to primary school pupils.
appropriate instrument while retaining its The researchers decided to add four items in
theoretically based structure, construct order to rate the importance of each partic-
validity and reliability; and that there will be ular subscale. This follows the SCI-2’s
differences in how children experience existing introductory item that asks partici-
sense of community according to age and pants to rate the importance of feeling a
gender. sense of community. Dependent upon the
schools’ IT facilities, the revised question-
Participants naire was delivered either in paper format or
Following an invitation to the headteachers electronically, via a university programme
of nine schools to participate in the study, called i-survey.
the headteachers of five primary schools in
Hampshire agreed to participate. Opt-out Procedure
consent forms were sent to the parents of all Following ethical approval from the Univer-
pupils (N=561) in Years 5 and 6 in the sity of Southampton (Study ID=1198) and
primary schools. For the initial development written agreement from the headteacher of
phase, six Year 5 and Year 6 pupils of varying the school, opt-out consent letters were sent
academic ability participated in a focus to all pupils in Years 5 and 6 in the lead
group, which had an even gender and year school. Parents also received an information
group split. These pupils all attended the sheet detailing the aims of the study in order
same school, the school with the highest to ensure informed consent was given.
number of participants (30.8 per cent), The researchers (three of the four
which became the lead school for this work. authors of this paper) introduced themselves
The resulting Sense of Community Index- to the focus group participants, and the
Primary (SCI-P) was then piloted on 58 notion of SoC, through a PowerPoint pres-
pupils in the lead school (48 per cent were entation and pupils’ written assent was
bility analysis was then performed on the additional questions significantly predicted
data to establish Cronbach’s alpha for the participant total score (F(4,444)=257.44,
measure, and each factor that emerged from p<.001) and the model explained 70 per cent
the EFA. of the data (R=.84,R2=.70). Participants’
A two-stage multivariate analysis of vari- perceptions of the importance of shared
ance (MANOVA) was used to investigate the emotional connection explained the most
main and interaction effects of gender and variance in the data (t=10.86, p<.001), then
year group on participants’ scores on all membership (t=9.78, p<.001), then rein-
factors. These were followed by separate forcement of need (t=9.19, p<.001), and
analysis of variances (ANOVA) to further finally influence (t=8.93, p<.001).
explain any significant difference between
groups. The assumption of homogeneity of Exploratory Factor Analysis (EFA)
covariance matrices was checked through EFA was found to be an appropriate method
reference to Box’s test and multivariate of analysis given that the sample size was
normality was established through checking sufficiently large enough to support factor
the univariate normality of each variable. analysis (KMO statistic=.94) and all the diag-
Assumptions of independence and random onal values of the anti-image correlation
sampling were also satisfied. matrix surpassed the minimum criterion of
.5 (Field, 2009) . Bartlett’s test of Sphericity
Results was also significant (χ2 (406)=3938.64,
Correlation and regression analysis p<.001), which indicated the presence of
The four items added by the researchers that relationships between variables and the
tapped the perceived importance of appropriateness of factor analysis as a
membership, influence, reinforcement of method of investigating these.
need, and shared emotional connection, Following EFA, six factors were found to
were all positively and strongly correlated have an Eigenvalue above Kaiser’s criterion
with participants’ total SoC score (Table 1). of 1, which explained 52.36 per cent of the
Multicollinearity was not an issue within variance in the data. The meaningfulness of
the data set, as VIF values were below 10 and four of these factors was limited by the fact
all tolerance values were above 0.2. Regres- that only one or two items loaded onto
sion plots indicated that the assumption of Factors three, four, five and six over a value
homoscedascity and normality were met. of .4 (see Appendix B). Following considera-
Multiple regression revealed that all four tion of the scree plot and coherence of the
Table 2: Valued Membership and Social Support mean score by gender and year group.
sense of community related to the impor- Two underlying factors emerged from
tance that they place on each of the four analysis of the measure: ‘valued member-
sense of community components identified ship’ and ‘social support’. It seems that in
by McMillan and Chavis (1986); and, how order to experience a SoC, primary school
does age and gender relate to pupil’s sense children must perceive the benefits of being
of community? a member of a community and of receiving
This study hypothesised that primary support from community members. Given
aged pupils do experience their schools as evidence, which suggests that adults
communities and aimed to develop a suitable (McMillan & Chavis, 1986) and adolescents
measure to enable the exploration of these (Stringer & Traill, 2009) experience SoC in
feelings and experiences, through adapting terms of membership, influence, shared
Chavis et al.’s (2008) SCI-2 as an age-appro- emotional connection, and reinforcement of
priate instrument while retaining its theoreti- need, the findings of the present study indi-
cally based structure, construct validity and cate that SoC in primary children may be
reliability. In addition, the impact of gender somewhat different. While McMillan and
and age on pupils’ SoC was explored. Chavis (1986) emphasised the emotional
So far as the first question is concerned, connection between people in a community,
the SCI-P was found to be both an accessible primary school children appear to view
and useable measure of sense of community others in the community as a source of phys-
for the research sample. The results ical as well as emotional aid. Indeed, qualita-
obtained showed a good overall rating of tive evidence suggests that children
internal consistency with the subscales found spontaneously emphasise the importance of
to be reliable, suggesting support for the ‘people’ in the community (Pooley et al.,
hypothesis that primary aged pupils (at least 2008), which supports findings from the
for the age group studied) do experience a present study.
sense of community. Constructs such as ‘influence’ and ‘rein-
In terms of adpating the SCI-2, and the forcement of need’ did not emerge as
second of the research questions, the two discrete factors in this study. Although adults
underlying factors that emerged from might view themselves as active agents in a
analysis of the measure do not map directly community, with a right to have their needs
onto the theoretical conceptualisation of a met, it is possible that children of primary
pychological sense of community as set out school age do not possess such a view, given
by McMillan and Chavis (1986). This the highly salient power imbalances in
strongly echoes findings from previous schools between teacher and pupil (Devine,
attempts to reproduce the conceptual model 2002).
through the orignal SCI measure (Long & The third question that this study investi-
Perkins, 2003; Obst & White, 2004). Such gated was whether or not a pupil’s sense of
results provide a lack of support for the community related to the importance that
study’s related hypothesis, which stated that they place on each of the sense of commu-
the SCI-2 could be suitably adjusted without nity components identified by McMillan and
disrupting the construct validity and realia- Chavis (1986). By adding four questions, the
bility of the measure. That said, although the intention by the researchers was the same as
factor matricies do not match, some similari- that behind the initial, ‘validating’ question
ties between the conceptual model and the (‘How important is it to you to feel a sense
extracted factors can be seen. As with of community with other community
McMillan and Chavis’s (1986) model, the members’) on the original SCI-2. This ques-
results suggest that both membership and a tion, as Chavis et al., (2008) note, can be
form of shared emotional connection play a correlated with total sense of community. In
strong role in children’s sense of community. this study, the additional questions were all
positively and strongly correlated with parti- SoC appears to be influenced by gender, and
cipants’ total SoC score (Table 1). to some extent, year group.
The final research questions referred to Such conclusions, however, must be
gender and age influences. The study found considered in light of methodological limita-
a significant gender difference in pupils’ tions inherent in this study. In order to
SoC, with girls scoring higher than boys on ensure an adequate sample size for factor
both subscales. This is consistent with analysis, it was necessary to recruit partici-
evidence suggesting that girls typically expe- pants from more than one school. Although
rience a stronger SoC than boys (Stringer & effort was made to recruit participants from
Traill, 2009) and value ‘belongingness’ more schools in the same locality in order to
(Brown & Lohr, 1987). Given that boys typi- minimise differences in socioeconomic
cally underachieve in school compared to status, the effect of school size was not
their female peers (Salisbury, Rees & Gorad, controlled for. Given research that indicates
1999), it is possible that boys experience less that pupils in smaller schools are likely to
affinity with some aspects of the education possess a stronger SoC than pupils in larger
system than girls. At the same time, based on schools (Meier, 1996), this may have
the work reported in this study, it would be confounded our results. Similarly, this study
unwise to over-generalise. For example, assumed that pupils in Years 5 and 6 would
although both the present study and have spent the maximum amount of time in
Stringer and Traill’s (2009) work were a given primary school. However, it is
conducted in the same geographical area, possible that some pupils may have recently
the individual school populations accessed moved to the school in Years 5 or 6 in prepa-
have their own particular characteristics and ration for transition to secondary school and
qualities. hence had not had sufficient time to culti-
The present study found that older vate a strong attachment to school.
pupils were more likely to score highly on Future studies should seek to control for
the ‘social support’ subscale than younger such issues as far as possible. In addition, the
pupils. Perhaps this reflects pupils’ attempts factor structure of the SCI-P should be tested
to consolidate friendships before transition using confirmatory factors analysis in order
to secondary school, coupled with a nostalgic to assess the validity of the index developed
view of their primary school experience in the present study. Research into SoC
prior to transition. Such findings contrast would also benefit from more longitudinal
with results from Stringer and Traill’s (2009) research to explore changes in pupils’ SoC
study, which found a general pattern of over time and address any issues of causality.
decline in overall SoC, at least in relation to Despite such limitations, the findings of
school, in adolescence. Although Stringer this study nonetheless have a number of
and Traill did not account for their findings, practical applications. The development of
it is possible that as adolescents experiment an accessible measure for primary school
with different identities (Erikson, 1968) they children would allow schools to identify
become members of myriad socially those who feel isolated and ensure the effec-
constructed communities, thus weakening tive targeting of interventions such as a
their attachment to the school community. school ‘buddy’ system. The research high-
In summary, it seems that primary school lights that the population of boys in the
children’s SoC can be reliably measured by schools that participated in this work, may be
the SCI-P. The factor structure of this index at risk of feeling detached from their school
does not map exactly onto McMillan and community. This may or not be a finding
Chavis’s (1986) conceptualisation, as SoC is observed elsewhere, and is a question worthy
described in terms of ‘valued membership’ of further study. As it stands, at least staff in
and effective ‘social support’. Furthermore, the participating schools might need to
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AID–JCOP8%3E3.0.CO;2–T/pdf
SCHOOL NAME:
YEAR GROUP:
PASSWORD:
Section 1
How important is it to feel a ‘sense of community’ with other people (pupils and staff) in the school?
Please circle a number.
1 2 3 4 5
Not important Not very Sometimes Mostly Very
at all important important important important
Section 2
How well does each of the following sentences show how you feel about the school?
Please put a tick (✓) in one empty box.
Section 3
How well does each of the following sentences show how you feel about the school?
Please put a tick (✓) in one empty box.
Section 4
How well does each of the following sentences show how you feel about the school?
Please put a tick (✓) in one empty box.
Section 5
How well does each of the following sentences show how you feel about the school?
Please put a tick (✓) in one empty box.