KHENT

HAROLD
LARAYOS
IT SUPPORT/TECHNICAL SPECIALIST
PROFILE EDUCATION
A well-spoken and calm individual ICT COURSE SHS 2017-2019 UNIVERSITY OF CEBU LAPU-LAPU & MANDAUE
looking to join your Institute as an 2017-2019
Office staff & Technical support a diverse individual with a set of technological tools and resources
Consultant. Possess exceptional used to transmit, store, create, share or exchange information.
communication skill useful in providing
product information to clients. BACHELOR OF SCIENCE IN INFORMATION & TECHNOLOGY
2019- 2023
focuses on the study of computer utilization and computer software to
plan, install, customize, operate, manage, administer and maintain
CONTACT information technology infrastructure.
PHONE:
09053509029 WORK EXPERIENCE
QUALFON PHIL. TECHNICAL SUPPORT REPRESENTATIVE
EMAIL: APR 2022 – JUL 2022
khentharolds@gmail.com TECHNICAL SUPPORT REPRESENTATIVE WILL PROVIDE TECHNICAL
ASSISTANCE AND ANSWERS TO USERS QUESTIONS, ASSISTING USERS BY
TROUBLESHOOTING PROBLEMS.
HOBBIES
RESULTSCX MACTAN TECHNICAL SUPPORT REPRESENTATIVE
Being a Mechanic
AUG 2022 – OCT 2022
Going to Gym
HANDLES CUSTOMER COMPLAINTS AND TECHNICAL ISSUES IN REALTIME
Motorcycle Riding
SITUATION.
PC Building
DRAYAGESPECIALIST IT SUPPORT/APPLICATION SUPPORT
OCT 2023 - PRESENT
ENSURING OPTIMAL USE OF OUR HARDWARE AND SOFTWARE
TECHNOLOGIES, ENCHANCING SYSTEM PERFORMANCE, AND SECURING
DATA.

SKILLS
Commun… 90%

Software 75%

Hardware 95%

MS Apps 100%

Adobe… 75%