COMPONENT CODE 09

PARTS & SERVICE REF NO. AA14124

DATE November 24, 2014
NEWS Page 1 of 2

SUBJECT: ALTERNATOR POWER CABLE STRAND SEPARATION

PURPOSE: To inform the field how to properly twist the alternator cables for installation.
APPLICATION: Komatsu Electric Drive Dump Trucks:
730E: 32530-32845, A30079 & Up;
730E-8: A40003 & Up;
830E: 31320-32825, A30544 & Up;
830E-AC: A30001 - A30071, A30079 - A30108;
830E-1AC: A30072 - A30078, A30109 - A30850;
830E-1AC: A40851 & Up;
830E-1AT: A40852 & Up;
930E: 32604-32816, A30019, A30026-A30120;
930E-2: A30012, A30098, A30100, A30121-A30293, A30295-A30303;
930E-2SE: A30183;
930E-3: A30294, A30304 - A30461;
930E-3SE: A30171 - A30389;
930E-4: A30462 & Up;
930E-4AT: A30504 & Up;
930E-4SE: A30587 & Up;
960E-1: A30001, A30003 - A30026;
960E-2: A30027 & Up
FAILURE CODE: 09A1FA
DESCRIPTION:

During inspection, some of the trucks listed above had alternator cables twisted counterclockwise,
causing the stranded conductors of the cable to separate (also known as birdcaging). This separation
could create a hot spot, potentially causing the cable insulation to melt, leading to cable failure (Figure 1).
Discoloration of the alternator cable (Figure 2) is a result of overheating due to the cable being
improperly rotated.

AA14124
Page 2 of 2

73116

INCORRECT ROTATION CORRECT VIEW AND ROTATION

FIGURE 1. TERMINAL ROTATION

When connecting the alternator cable to the alternator or control cabinet, it may be necessary to rotate the
alternator cable to align the terminal hole with a stud or threaded hole. With the cable terminal facing
you, rotate the terminal clockwise (Figure 1) until aligned. Remove the excess slack in the cable before
tightening the cable gland (Figure 2).

EXCESSIVE
CABLE SLACK

NORMAL
CABLE SLACK

CABLE
GLAND

73117
INCORRECT CORRECT
FIGURE 2. CABLE SLACK

AA14124