Jawad Ali Shah

Date of birth: 10 Apr 1988 Nationality: Pakistani Phone number:

(+971) 564822671 (Mobile) Email address: J.shah88@aol.com Website:

www.linkedin.com/in/jawadalishah

Address: Jumeirah Garden City, Al Satwa, 0000, Dubai, United Arab Emirates
(Home)

WORK EXPERIENCE

15 JUL 2022 – 30 DEC 2023 Islamabad, Pakistan

SALES MANAGER ARAZEE.COM

Project: The Mark Digital Burj

• Led and inspired sales team to achieve and exceed sales goals through effective coaching, motivation,
and performance management.
• Developed and executed comprehensive sales strategies to drive revenue growth and increase market
share.
• Collaborated with cross-functional teams to align sales strategies with overall business objectives.
• Conducted regular performance reviews, provided constructive feedback, and identified areas for
professional development within the sales team.
• Implemented and maintained sales tracking tools to monitor individual and team performance,
enabling data-driven decision-making.
• Cultivated and maintained strong client relationships, ensuring high levels of customer satisfaction
and repeat business.
• Acted as a liaison between clients and the sales team, addressing concerns and ensuring the effective
resolution of issues.
• Stayed informed about industry trends, competitor activities, and market dynamics to identify new
business opportunities.

Business or Sector Real estate activities Department Sales Email info@arzee.com Website markstp.com

15 JUN 2021 – 30 JUN 2022 Islamabad, Pakistan

BUSINESS DEVELOPMENT MANAGER KUNWARS ASSOCIATES

Project: Lakeshore Towers

• Conduct market research to identify potential growth opportunities, including emerging markets, new
client segments, and areas for expansion.
• Develop and nurture relationships with potential clients, both individual buyers and sellers, as well as
corporate clients, to secure new business.
• Identify and establish strategic partnerships with other businesses in the real estate industry, such as
mortgage brokers, property developers, and legal firms, to create mutually beneficial opportunities.
• Prepare and present business proposals and pitches to potential clients and partners.
• Collaborate with the sales team to develop and implement effective sales strategies to convert leads
into clients and drive revenue growth.
• Attend industry events, conferences, and meetings to build a strong network and promote the
company's services.
• Stay informed about real estate market trends, competition, and regulatory changes to adapt business
strategies accordingly.
• Provide regular reports on business development activities, including lead generation, conversion
rates, and revenue growth, to upper management.

Business or Sector Real estate activities Department Sales Email info@kunwarsassociates.com

Website www.kunwarsassociates.com
10 MAR 2017 – 31 MAR 2021 Dubai, United Arab Emirates
SALES EXECUTIVE ASIA BOLTS INDUSTRIES LLC

• Develop and implement effective sales strategies to achieve or exceed sales targets.
• Generate new leads through various channels, including cold calling, networking, and referrals.
• Conduct product presentations and demonstrations to potential clients, showcasing the value and
benefits of our products or services.
• Build and maintain strong relationships with existing and potential clients, understanding their needs
and providing solutions.
• Negotiate contracts and pricing agreements with clients, ensuring mutually beneficial terms.
• Collaborate with the sales team and other departments to ensure a seamless sales process, from lead
generation to customer onboarding.
• Stay updated on industry trends, market conditions, and competitors' activities to identify new
business opportunities and adapt sales strategies accordingly.
• Track and report on sales activities, pipeline, and results using CRM systems or other tools.
• Attend industry events, conferences, and trade shows to network and promote the company's
products or services.
• Provide exceptional customer service throughout the sales process and handle any customer inquiries
or concerns promptly and professionally.

Business or Sector Manufacturing Department Sales Email asiabolt@emirates.net.ae Website asia-bolt.com

10 AUG 2014 – 20 DEC 2016 Islamabad, Pakistan

SALES EXECUTIVE J TELE MARKETING

- Handle inbound and outbound customer calls in a professional and courteous manner.
- Provide accurate and timely information to customers regarding products, services, policies, and
procedures.
- Resolve customer inquiries, complaints, and issues by actively listening, identifying the problem, and
offering appropriate solutions.
- Document all customer interactions and details of inquiries or issues in the CRM system or other
designated software.
- Follow established call center scripts and protocols to ensure consistent and high-quality customer
service. - Collaborate and communicate effectively with team members and other departments to ensure
smooth customer interactions and problem resolution.
- Meet or exceed key performance indicators (KPIs), such as average handling time, first call resolution,
customer satisfaction ratings, and sales targets. - Stay updated on product knowledge, industry trends, and
company policies to provide accurate and up-to-date information to customers.

Business or Sector Information and communication Department Sales & Marketing

Website jtelemarketing.com

15 APR 2013 – 31 JUL 2014 Islamabad, Pakistan

ACCOUNT EXECUTIVE XENITH PR

• Manage and nurture relationships with existing clients, serving as their primary point of contact and
building strong rapport.
• Understand clients' business needs, goals, and challenges to provide tailored solutions and maximize
customer satisfaction.
• Conduct regular meetings and check-ins with clients to understand their evolving requirements and
proactively address any issues.
• Upsell and cross-sell additional products or services to existing clients to drive revenue growth.
• Identify new business opportunities within the existing client base and develop strategies to expand
account reach and revenue.
• Prospect and identify potential clients through market research, referrals, networking, and other lead
generation methods.
• Conduct sales presentations, product demonstrations, and proposals to potential clients, effectively
articulating the value and benefits of our offerings.

Business or Sector Other service activities Department PR & Advertising Email info@xenithpr.com

Website xenithpr.com
EDUCATION AND TRAINING

2006 – 2008 Rawalpindi, Pakistan

BACHELOR OF COMMERCE University of Punjab

Website www.pu.edu.pk

2010 – 2012 Islamabad, Pakistan

M.SC. MASS COMMUNICATION National University of Modern Languages

Website https://numl.edu.pk

LANGUAGE SKILLS

Mother tongue(s): URDU | PASHTO

Other language(s):

UNDERSTANDING SPEAKING WRITING

Spoken Spoken
Listening Reading
production interaction
ENGLISH C2 C2 C2 C2 C1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DIGITAL SKILLS

Microsoft Office ( Word , Excel and Power Point ) Google Suite (Doc, Slides, Form, Sheet, Drive) Digital
Skills: Digital Marketing

ADDITIONAL INFORMATION

DRIVING LICENCE

Driving Licence: B 19 Jun 2020 – 19 Jun 2023

HONOURS AND AWARDS

2021
Employee of the Month Award – Asia Bolts Industries LLC

SEP 2023
Appreciation Letter – Arazee.com Appreciation Letter for team performance.