Date: 03/04/2018 To Planet Hotel Mekela, Service report In regards to our agreement for the service of the Data system we did the first service period this week. On this week we have done the main service as listed below and other minor services; 1, Data system: we service the switches on the distribution frames from first fioor a. First Floor switch service and configuration correction b. Third Floor switch service and configuration correction c. Fifth floor switch service and configuration correction d. Seventh floor internet switch service and configuration correction . Seventh floor CNET switch service and configuration correction f. Ninth Floor switch service and configuration corrections 2. CCTV system: a. Mobotics Camera service: The entiremobotics camera password was lost and all cameras were locked. We try to resolve all the cameras user name and password, |. All cameras username and password is changed to one ii, Three cameras are defaulted and reconfigured ili, The cameras Ip address and configurations is gre ab fyame Seuce Conelmocs — Banduatth Mods! ‘BghthFloer A72AG1344... FultControt —Fasttocsl_ Quart Secure recvao4ae ‘Ground-Floor-Loby 172.16..30:4... FullControlFastLocat Qual Secure IKV5.0.4.28 smot0-10-148-182 37216732 FullControl—Fasttorl © D44D-See | KVELAZI smext0-10-215-177 172161514... FullControl_FastLocat —QUaH-Secure PRW.N.428 smot0-10-235-181 17216-1404... FulControl —FastLocat —Qaant-Secure MHC VA.a.28 ‘mnet0-10-217-357 172.26..384... FulControlFastlocsl — Qzart-Secure MKV40.4.28 sxi0-20-220-81 72461424... FuControl —FastLocsl —Q2AH-Secure MVE.04.28 cto-30-221-229 172.164.43:4... FullControl_Fasttocal —_Qzant-Seeure " 1NKVA.04.28 ‘muxt0-20-251-255 172161935. FulControl —Fasttocs) —Q2aHE-Secure MK-V.0.4.28 moxt0-10-232-208 1721614634... FulControl Fasttoest —Quart-secure FIXV4.0.4.28, nxt0-10-252-26 172161394. FulControl_Fastlocat — Q2art-Secure MK-V4.0.4.28 smuet0-10-252-42 17216136 FullControl_Fasttosst —Quant-Secure IXV4.0425 sxt0-20-243-222 17216152 FullControl_Fastlocal —O14D-Sec MK-VEI.4.21 ethFloor 172.16.135:4... FullCootrolFastlocal —Q2#Nt-Secure KV. 8.428, -secondfiecr 172.161.49 FullControl_—Fastlocal —Q2eMNSecure | K-V40.4.28, ‘Third-Floor 17216.145:4.. FullControl fasttocsl —«Q2Ht-Seaure | meV0.428 b. Analogue camera: for the analogue camera we did: . Change the power supply of the DVR and power it up and re configured Connect the RS485 Connector to the PTZ control on the DVR Change the cable of the reception camera and correct it by data line. 3. TV system: we checked all the TV channel system and prepared the new list, this list may be changed if new channel is created or if we need to add. The channel List is attached Below ‘ Server room: we service the server room Air conditioner. Observation: on this tripe we observe the following and put the recommendation: i. Security and server room main entrance door doesn’t have lock, So any one can enter to the security room and can change or make any treat on the security cameras, so we urgently request, you to manual lock system. This is a very high sensitive area She a6the cameras problem may be caused by the access of an authorized person in this room ji, When there is an ATM installation or correction or POS machine problem, Ethio telecom technicians work inside the server room. Because their connection from ETC is inside the server room, this we can’t do anything but what we recommend is they must be supervised and we recommend also having one camera inside the server room. This service is done in accordance to the agreement and complete and accepted by the following teams 1. ICT representative a. Name: [owt pn Las segniture: 2. Security representative a. name: NA wit fLadabe Segniture: pelo ce cna