GUYANA WATER INCORPORATED

JOB DESCRIPTION

JOB TITLE: Welfare Officer

LOCATION: Head Office
DEPARTMENT: Human Resources
REPORTS TO: Executive Director- Human Resources, Management
and Development
SUPERVISES: No supervisory responsibilities

Purpose and Scope of Duties:

The successful applicant will be reporting to the Executive Director of Human
Resources, Management and Development and will be coordinating with the
Occupational Safety and Health Manager in areas of cross functionality. The
incumbent will also be responsible for providing high quality, responsive, 24 hour
welfare services to the company employees, or others working within the
Company’s operations, construction sites facilities for Guyana Water Inc.
Detailed Duties and Responsibilities
Under supervision of the Director of Human Resources;
 Be responsible for identifying and assessing the company’s employee
welfare needs.
 Directing the welfare activities for the employees and recommending ways
to improve employee’s welfare.
 Be responsible for preparation of the WORKERS WELFARE STANDARDS
(WWS) self-assessment and rectification plan, as per Employment standards,
and producing written and verbal reports as per Company procedures.
 Establish and manage an Employee Assistance Programs to assist employees
to identify and make contact with agencies that can afford professional
 assistance in the areas of finance, matrimonial, legal, and health related etc.,
issues.
 Develop and manage the Company Return-to-Work program which will
consist of a formal policy and procedures to help injured workers with their
recovery and with getting back to work and clearly communicate the
program to workers.
 On being notified that an employee is pregnant, work in cooperation with
the Occupational Safety and Health Manager to ensure that the employee is
not employed in a position that may place the unborn child or mother at risk
of injury.
 Responsible for follow up all WWS rectification plans and the preparation of
the necessary progress reports against the rectification plans, up to the
successful rectification of all on-going non-compliances, according to the
specified time and cost limit.
 In coordination with the Occupational Safety and Health Manager,
identifying employees who shall participate in the Company Medical
Surveillance program, arranging physical, examinations, and other medical
attention when ever required.
 Inspecting employees working environments and general working conditions
and recommending improvements necessary.
 Assisting employees in the solution of personal problems, and counselling
them on personality frictions or emotional maladjustments.
 Ensure that all new employees and young employees are inducted correctly
and that all induction records are properly recorded and placed in the
employee’s personal record.
 Organizing events and outings in order to improve relations between
employees.
 Ensuring that welfare facilities such as toilets, washrooms, rest and mess
areas and that drinking water are of the highest standards.
Skills & Qualifications
 A Master Degree in Psychology or Sociology plus five (5) progressive
experience in similar capacity.
 A Bachelor’s Degree in Social Work or Sociology or any other relevant Degree
plus a minimum of five (5) years’ experience in similar capacity.
 Must possess good communication, interpersonal and organizational skills
along with an excellent command of the English language.
 Knowledge of relevant legislation including the Occupational Safety and
Health Act.
 Experience in the preparation of employee programs, detailed management
reports use of Microsoft Office software such as Word and Excel is required.
 Experience in establishing and dealing in a multi-ethnic, multi-cultural
environment.