Serco Restricted and Sensitive

Performance Improvement Action Plan

Employee Name: Haider Iqbal

Objective(s) Proposed actions & support Success Criteria Timescales

What knowledge, skills or behaviours should be developed? What actions / activities can help to assist and what support How will successful completion be To be completed by
is required? measured?

To develop best practice in time keeping, to not 1. Having discussed with Haider if he needs any 1. Haider is not late for any 1. Immediately –
call in sick and to work CTAS records as soon as support for being available at the start of shift, shift and is in Available This needs to
they are assigned Haider said that he does not need support with from the start time of his be from today.
this shift Haider’s next
- To be Available from the start of shift with no 2. Having looked at OST and the symptoms 2. Haider does not report shift will be
late’s Haider has been sick with we discussed if in sick for any shift Saturday 10th
Haider needed any medical support with the 3. There are no AWOLs July 2021 and
- Sickness – There have been 4 episodes of symptoms he reported when sick. Haider said reported on BMG and there will be
sickness and have not contacted the absence that he will be fine. no Logging out of no more lates
line until several hours into shift. Two 3. We looked at the BMG report and discussed if Synergy, BMG or CTAS from today
instances have been before rest days. There Haider needed any further support with until the end of shift. (July 9th 2021)
is no underlying problem with sickness. No dealing with records as soon as they come in. Only to use the coffee 2. Immediately
more unscheduled absence to be taken over a Haider said he did not. cup at the correct break 3. Immediately
three-month period times (unless on a call
and then to be taken as
soon as free)
- CTAS Records – There are to be no AWOLS
on records as reported in the BMG system

Haider Iqbal
(Continue onto further pages as required)
Manager name: Robin Crowley

Manager signature: Robin Crowley

Employee signature: ……………………………………………………………….

This action plan will be reviewed every next shift over the next months at the beginning of the shift.

© Serco. This document was prepared by MyHR on behalf of Serco 03/2018

Group/HR
1 of 2 Serco in Confidence
 Serco Restricted and Sensitive

Objective for the Week & Date of Review Details of Achievement: What progress have I Next Steps Next Review Date
made?

© Serco. This document was prepared by MyHR on behalf of Serco 03/2018

Group/HR
2 of 2 Serco in Confidence