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Mr. Azzan: Good morning, Azzan speaking.

Ms. Scarlet: Good morning, Mr. Azzan. This is Scarlet calling from Crafter Biofuel Ltd. I hope
you're doing well today.

Mr. Azzan: Good morning, Scarlet. Thank you, I am. How may I assist you?

Ms. Scarlet: I'm calling to discuss matters regarding the letter of credit for our palm oil contract.

Mr. Azzan: Of course, I'm here to assist. What specific information do you require?

Ms. Scarlet: Firstly, could you kindly furnish me with a list of acceptable banks for the letter of
credit?

Mr. Azzan: Certainly, I will promptly email you a comprehensive list of approved banking
institutions.

Ms. Scarlet: Excellent, thank you. Additionally, I seek clarification on the requisite documents for
payment processing.

Mr. Azzan: Understood. Typically, we require standard shipping documents, accompanied by


the invoice and certificate of origin. I will forward a detailed checklist to ensure accuracy.

Ms. Scarlet: Your assistance is much appreciated, Mr. Azzan. Furthermore, I propose
scheduling a meeting to delve deeper into these matters.

Mr. Azzan: Agreed. I will look into my schedule and contact you regarding this matter.

Ms. Scarlet: Excellent, I shall await your invitation.

Mr. Azzan: Thank you, Ms. Scarlet I look forward to our discussion. Have a pleasant day.

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