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Untitled Extract Pages 4
Untitled Extract Pages 4
Untitled Extract Pages 4
All incoming and outgoing faxes/E-mails are received by Company’s Secretary and
maintained in relevant files. All inquiries received through courier services are directly
received by management.
Incoming Faxes / E-mails will be date stamped and handed to the management for review
and distributed to the concerned personnel.
Incoming Faxes / E-mails / Couriers pertaining to customers are copied and maintained in
relevant customer files. The Secretary maintains filing system which incorporates:
General Files
Customer-wise Files
Outgoing Faxes / E-mails / Letters are controlled by a reference, which denotes the Originator /
Secretary / Type of Correspondence / Ref. No. / Year / Revision if any.