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Enhancing Library Services The Progression From Op
Enhancing Library Services The Progression From Op
*
Ashis Kumar Some
doi: 10.20944/preprints202311.0780.v1
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Article
Abstracts: Over time, the library and information profession has adapted and embraced new
technologies to enhance its practices. The emergence of computer and communication technology
has significantly transformed the delivery of library services. One early example of this is the
utilization of Library Management Systems (LMS) during the computerization of libraries, which
integrated Information and Communication Technology (ICT) into library operations. However, as
libraries began to adopt electronic and digital materials, it became apparent that the current LMSs
were insufficient to handle the growing array of resources. To effectively manage all these resources,
new library systems, known as library services platforms (LSP), evolved to the next generation.
Several LSPs have gained traction, leading to a transformation in how libraries operate. This article
provides an overview of LSPs, explores various LSP options, and delves into detail about FOLIO
(Future of Libraries is Open), which stands as the only open-source library services platform
available at present.
1. Introduction
Libraries have adapted to technological changes by incorporating the latest advances in
Information and Communication Technology (ICT) to improve their operations. However,
implementing these innovations is a challenge for library staff. Library automation, an early
application of ICT, initially used proprietary software but later shifted to Free and Open-Source
Software (FOSS) in various sectors. Libraries in the digital age have faced the need to manage not
only print collections but also electronic resources. The traditional Integrated Library System (ILS)
was designed mainly to handle print materials and was inefficient in maintaining both print and
digital collections. The Library Services Platform (LSP) emerged as the next-generation ILS that could
manage collections in different formats and provide access to both print and electronic materials. This
transition to LSPs has brought significant changes in how libraries operate and deliver their services.
Marshall Breeding, a renowned library technology expert and consultant, coined the term “Library
Services Platforms” (LSP) in 2011. LSPs have become popular because they offer libraries a
comprehensive solution for their collection management needs. Among the various LSP platforms
available, FOLIO (Future of Libraries is Open) stands out as the only open-source library services
platform currently available. This article gives a basic overview of LSPs, explores the intricate features
of FOLIO, and compares several LSP options.
Existing Research
Electronic materials are quickly displacing printed materials as the primary resource in library
collections(Wang & Dawes, 2012). Existing ILS products are insufficient for handling electronic
content and users(Kouis & Agiorgitis, 2021). Different terminologies have been observed for various
LSP products(Breeding, 2015). Different suppliers utilised different names while introducing their
own LSP products(Grant, 2012). Wilson gave an overview of various next-generation library services
platforms(Wilson, 2012). LSPs were created to not only address the current demands of libraries, but
also to anticipate their future needs(Yang, 2013). LSPs are becoming more popular among
libraries(Adegbilero-Iwari & Hamzat, 2017). Some studies focus on the migration to LSP as a result
of concerns like as vendor lock-in, licencing costs, and difficulty managing print and digital resources,
among others(Gutierrez, 2019). Gutierrez, Burn, and D'Amato &Erb each discussed their own
migration experiences to Sierra, WMS, and Alma(Kerrie Burn AFALIA, 2019).
Cornell University is a group member of the FOLIO development team and the first library to
embrace it through migration(D’Amato & Erb, 2018). According to Moonasar, the decision to use
FOLIO was influenced by its open-source nature and capacity to manage both traditional and non-
traditional resources(Anushie Moonasar, 2022). Zhou et al. discussed the FOLIO implementation
process, issues encountered, and solutions(Zhou et al., 2023). Breeding summarised the FOLIO
implementation in several libraries(Breeding, 2020). In the near future, FOLIO has the potential to
become a major library system(Peter McCracken, 2018).Academic libraries are keen to implement
next-generation ILS, which will result in significant reductions in daily workflow times(Howell &
Colt, 2021).
special A A A A A NA
national A A A A A NA
Consortia A A A A A NA
Functionality
selection/Acquisitions A A A A A A
Fulfillment/Circulation A A A A A P
Description/Cataloging A A A A A P
Discovery UK E E E E E
ERm A A A A A P
ILL A A A A A UK
Booking L UK P UK A NA
Analytics NA A A A NA NA
Reporting A A A A A A
One Interface A A A P L P
Knowledgebase NA A A A A NA
Linked Data support L UK L L NA NA
Open APIs and/or SOA A A A A A A
N
Event management A UK UK UK NA
A
mobile support A UK A A A NA
streaming video support A UK A UK UK NA
multi-lingual subject headings A UK A A A NA
FRBR support A P L L NA NA
RDA support A P A A A NA
Preservation Capabilities A NA A NA NA NA
E-book support A UK A A UK UK
4.1. Alma
Ex Libris' Alma (https://exlibrisgroup.com/products/alma-library-services-platform/) is a
commercial Library Services Platform (LSP) that runs on a cloud-based infrastructure. It is a unified
system for managing a variety of resources, including print, digital, and electronic documents. Alma,
formerly known as Unified Resource Management (URM), was introduced in 2012 and includes
modules for acquisitions, resources, fulfilment, administration, and analytics.
Alma possesses a number of significant characteristics that contribute to its efficacy as an LSP.
Comprehensive metadata management, adherence to open standards, extensive analytics capabilities
with Alma Analytics, efficient digital resource management, and an open platform with over 150
REST APIs are among them. Furthermore, Alma promotes library collaboration by building networks
that improve workflows, services, and accessibility across multiple institutions.
4.2. Bibliovation
Bibliovation (https://liblime.com/bibliovation/) is a proprietary Library Services Platform (LSP)
developed by Liblime that runs as a cloud-based web service, specifically designed for managing
both physical and digital assets in libraries. It includes a discovery layer, circulation, cataloguing
editor, serials control, acquisitions, and systems administration components.
Preprints (www.preprints.org) | NOT PEER-REVIEWED | Posted: 13 November 2023 doi:10.20944/preprints202311.0780.v1
Bibliovation has a number of essential features and advantages. It has an API-driven discovery
layer for easy interaction with other systems. The software also contains a module for managing
digital content, allowing libraries to properly manage digital assets. Full-text search capabilities for
digital documents are provided, as is search result relevancy rating. Bibliovation offers dynamic
faceted search technology, which allows users to narrow down search results based on certain
criteria. The software also supports GeoMARC cataloguing for visual retrieval, cross-lingual search
translation, preserving search queries and results, and is mobile device friendly for simple access and
use.
4.5. Sierra
Sierra, (https://www.iii.com/products/sierra-ils/) launched by Innovative in 2011, is a
commercial Library Services Platform (LSP) that may be installed locally or hosted on a Software-as-
a-Service (SaaS) architecture. Innovative updated their previous product, Millennium, by
incorporating new functional modules and utilising the open-source database PostgreSQL, RESTful
web services, and APIs.
Sierra includes a number of modules that are critical for library operations, such as cataloguing,
acquisitions, circulation, e-resource management, serials, and administration. Additionally,
Innovative provides Sierra support services such as hosting, training, process analysis, and custom
development. These services are designed to help libraries deploy and optimise Sierra for their
specific needs.
5.1. FeaturesofFOLIO
• Community Driven- FOLIO is the outcome of a joint effort between librarians, developers, and
vendors. Librarians contribute their subject expertise, providing vital insights and requirements
for FOLIO's features and functionalities. Developers then use this information to construct
modules and platforms that are tailored to the specific demands of libraries. Vendors play an
significant role in assuring the seamless adoption and operation of FOLIO within library systems
by providing implementation, hosting, and support services. This collaborative approach
enables a well-rounded development process that takes into consideration the viewpoints and
expertise of all stakeholders in the FOLIO community.
Preprints (www.preprints.org) | NOT PEER-REVIEWED | Posted: 13 November 2023 doi:10.20944/preprints202311.0780.v1
• Extensible- The FOLIO platform is extendable, allowing developers to expand its capabilities by
introducing new services based on feedback from various teams. Because of its extensibility, the
platform may adapt and expand to meet the different needs of libraries. FOLIO also offers
Application Programming Interfaces (APIs) to support external functions. These APIs enable
smooth integration with external systems and services, greatly enhancing the FOLIO platform's
capabilities and interoperability.
• Modern Interface- The system offers a modern user interface that makes productivity and
navigation easier.
• Service-Choice Oriented- FOLIO is an open-source library service platform that libraries can use
to build themselves or through a service provider.
The figures (Figures 3 and 4) indicate the different modules of FOLIO LSP.
prestigious universities such as Simmons University, Duke University, Lehigh University, and
others.
• ByWaterSolutions -(https://bywatersolutions.com/products/folio) In the United States, this
company is a well-known support provider for open-source library solutions. They specialise in
assisting libraries with FOLIO implementation, hosting, and training. Their support services are
broad and specifically geared to the needs of libraries. They offer hands-on and personalised
training through a variety of modalities, such as on-site visits, live webinars, and internal
training materials such as manuals and video tutorials. This company's notable clientele include
Warner University, St. Thomas University, Washington College, and others.
Table 2. Folio-advances-with-new-implementations-and-organizational-
changes(https://librarytechnology.org/document/25422/folio-advances-with-new-implementations-
and-organizational-changes).
FOLIO Implementations
Provider
10
Pending Implementations
11
Applications may also include Edge units which license outside systems to assimilate into
FOLIO (e.g. RTAC, OAI-PMH). (see Figure 6) Diverse old-style combined library organizations
which are decided-on n-tiered designs (UI level, Service Lavel, Data Lavel), FOLIO’s micro-
services project allows for vertical shares of functionality through Applications which can be
additionally, substituted with alternatives, or separate overall.
Figure 3. Edge API (s) (Cited from Vince Bareau, FOLIO Plan and Design).
The FOLIO LSP comprises the FOLIO Stage as well as a collection of apps that are recognized to
form a reliable solution to ordinary tasks of successively a library and are advanced by the FOLIO
core groups and outside teams. The Technological authority andBoardisemployed on the value
declaration and the serial list of standards that will agreeoutside code aids to the FOLIO architect
LSP. The long apps are providing by FOLIO associates. It’s usuallyfortified that all FOLIO
applicationstrail the shared set of applicability & feel strategies. (see Figure 7)
FOLIO uses Scrum for Agile development, with twenty teams handling library overall services,
platform subject, and core functions, prioritizing tasks based on features.
IBM survey shows majority excited about increasing microservices adoption in IT industry, with
trend expected to continue(IBM Corporation, 2021).IT sectors’self-confidence in microservices drives
innovation, increased awareness, and FOLIO platform development(Tiewei Liu, 2021).
12
require the contribution of ideas and resources, as well as the confidence in FOLIO’s value
proposition. Participation builds trust as FOLIO LSP becomes more functional formation and well-
organized with each release. FOLIO was selected based on normal analysis and judgement. It is a
long-term investment in future technologies and H.R. FOLIO uses the Apache Server Licence, version
2.0, which is a type of open source software licence. This licence allows anyone to use, modify, and
distribute the FOLIO project code (even for commercial purposes) as long as they follow the licence
terms and give proper credit. This licence makes it easier to promote FOLIO, but it also makes it
easier to fork the code. How can we manage deployments that require a lot of local progress and also
share the locally developed features with other FOLIO implementing authority? This is a major
challenge for both the FOLIO group and the implementing authority. FOLIO community members
are diverse in multiple aspects, such as location, culture, and needs. Decisions usually take a long
period because all viewpoints need to be adequately expressed. At the similar time, the group needs
more capacity building. (Programmers, POs, Sysops, Developers, PMs, etc.) as the possibility of the
FOLIO projects expands. The priority development tasks cannot encounter the urgent needs of every
associate library because of the wide range of needs and limited development capacity. For example,
libraries in People Republic of China prefer AI, while their counterparts in USA and European
countries have solitude or various concerns about the practice of Artificial Intelligence applications
(Tiewei Liu. 2021).
9. Conclusion-
Library Services Platforms (LSPs) provide a wide range of features, functionalities,
characteristics, and modules that enable libraries to execute a number of tasks while effectively
managing both print and electronic resources. Commercial LSPs, as opposed to open-source
alternatives, are widely available in the market. FOLIO is currently the only accessible open-source
LSP that originated from the Open Library Environment (OLE). Because of the significant assistance
provided by service providers, FOLIO has grown in popularity among libraries worldwide.
Countries such as India have also begun to use LSPs, indicating an increasing trend. Given the
benefits of managing digital resources, it is expected that more libraries would switch to LSPs in the
future. In the future years, FOLIO has the potential to become a prominent library services platform.
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Disclaimer/Publisher’s Note: The statements, opinions and data contained in all publications are solely those
of the individual author(s) and contributor(s) and not of MDPI and/or the editor(s). MDPI and/or the editor(s)
disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or
products referred to in the content.