Setting clear business aims and objectives provides direction, allows for planning, and enables measurement of success. Objectives can be financial, like profit or market share, or non-financial, like social impact or personal satisfaction. Factors like a business's size, level of competition, and whether it is for-profit influence which objectives are prioritized, such as survival for new businesses or customer satisfaction in competitive markets.
Setting clear business aims and objectives provides direction, allows for planning, and enables measurement of success. Objectives can be financial, like profit or market share, or non-financial, like social impact or personal satisfaction. Factors like a business's size, level of competition, and whether it is for-profit influence which objectives are prioritized, such as survival for new businesses or customer satisfaction in competitive markets.
Setting clear business aims and objectives provides direction, allows for planning, and enables measurement of success. Objectives can be financial, like profit or market share, or non-financial, like social impact or personal satisfaction. Factors like a business's size, level of competition, and whether it is for-profit influence which objectives are prioritized, such as survival for new businesses or customer satisfaction in competitive markets.
• Social objectives • Personal satisfaction • Challenge • Independence and control
Purpose of setting objectives:
• Direction - setting clear objectives will allow a business to
decide on the direction it should take, for example whether it should expand or not.
• Focus for employees - It is important that all employees follow
the business’s objectives to help increase efficiency overall.
• Allows planning - A business plan will be designed so that the
business objectives can be met. Clear objectives allow for consistent planning.
• Measurement of success - allows a business to measure its
success. The business can then correct or change its business strategy or plans if it is not working. Factors affecting the aims/objectives of a business
There are always different factors that can affect the objectives of a business:
• The size of a business – over half of new businesses fail within
five years and many new businesses do not survive much beyond their launch. Customer satisfaction or being ethical could be an objective to help them compete effectively against rivals. • Level of competition – if a business doesn’t have much competition, it may focus on profit maximisation, whereas if there is a lot of competition a focus on customer satisfaction or maintaining market share will be important. • Type of business – not-for-profit organisations may focus on social or ethical objectives. A sole trader may focus on survival rather than growth; growth may be more important to a larger organisation.