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PCB007 Aug2023
PCB007 Aug2023
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AUGUST 2023 • FEATURED CONTENT
Developing a Strategy
Today’s PCB fabricators face a variety of market and supply chain obstacles in addition
to competitors down the street and overseas. A solid strategy is a critical part of success.
This month, we asked some of the top industry leaders and business strategy “gurus” to
share their thoughts on developing strategies.
FEATURE INTERVIEWS
40 TTM CEO Tom Edman on
the Process of Strategy
50 Jet Appeal
with Carsten Sundin,
John Smoker, Aaron Park,
and Austin Alley
New Schweitzer Engineering Laboratories (SEL)
facility has the greenfield PCB manufacturing 70 What’s Your Process for
advantage. Developing a Strategy?
with Tim Rodgers
COLUMNS
64 8 Developing a Strategy
by Andy Shaughnessy
98 Member Profile:
Melanie Bera Anderson
by PCBAA
SHORTS
9 Quantum Technology for
Your Smatphone
DEPARTMENTS
48 New Type of Quantum Bit in 105 Career Opportunities
Semiconductor Nanostructures 114 Educational Resources
63 Infographic: The Heights of Flight 115 Advertiser Index & Masthead
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If you’re around my age, you proba- to squeak, fabricators need a solid business
bly spent much of the 1970s playing board strategy.
games such as Monopoly, Life and Scrabble. But how does a leader plan a strategy? In
But I really enjoyed playing Stratego, which a field of competitors offering basically the
required that you plan a strategy to defeat same services, how can your company dif-
the other players. ferentiate itself? Will you be a cost leader, or
PCB fabricators of today are in the same focus on serving a niche market such as med-
boat now, but it’s no game. They face a vari- ical or defense? As we learn in this issue, one
ety of market and supply chain obstacles in question that successful leaders need to ask
addition to competitors down the street and themselves is, “What do I not want my com-
overseas. With profit margins tight enough pany to be?”
After years of planning, Schweitzer Engi- Process Systems (IPS), a key supplier for the
neering Laboratories is now manufacturing new Moscow facility.
printed circuit boards in its new $100 million The facility showcases the latest technol-
captive facility in Moscow, Idaho. I recently ogy in PCB fabrication, along with a zero
toured the facility with Engineering Direc- liquid discharge water treatment system. The
tor John Hendrickson, who managed the site is surrounded by wheat fields—not a loca-
design and setup of the greenfield site, along tion where you would traditionally expect
with Mike Brask, president of Integrated to find a PCB manufacturing facility. How-
From left: GreenSource Engineering (GSE) double loader, photoresist strip line, GSE unloader.
how to maintain them. They have a lot more I believe that 20% of our part numbers are
ownership of that, even more than our mainte- 80–90% of our volume, which means 80%
nance team on a day-to-day basis. of our part numbers are lower volume. This
All our lines are integrated. One of the cool requires us to have flexibility to change over
things we’re doing here is using SEL equip- and run the lower-volume jobs. For example,
ment to collect real-time process data. We the drill room features a number of Schmoll
have a product called RTAC (Real-Time Auto- single-spindle drill machines, which load and
mation Controller) that communicates with unload through automation.
PLCs, and we use that to get information using
a range of industrial communication protocols. What sort of tolerances and line spacing
Using our software-defined network, we con- are you trying to achieve?
trol all network traffic between MES, RTAC, Hendrickson: The traces and spaces we’re tar-
and equipment. This increases the security geting right now are about 2.5 mil traces and
between our systems and our equipment in 3 mil spaces, especially for outer layers. We’re
case there’s ever a security vulnerability with also using pinless lamination to help get
piece of equipment. tighter registration there. We also have an
Impex Pro X3 machine that will scan a panel
What sort of volume are you producing? with 150,000 holes in 20 seconds. It provides
Hendrickson: While we have relatively high us the SPC data for diameter and location.
volume, we also have a lot of part numbers. It’s been an instrumental tool in qualifying
20 PCB007 MAGAZINE I AUGUST 2023
drill. We’ve seen tighter registration and tol- Hendrickson: We have four electroplaters with
erance in our drill process because of a data the first plater acting as a flash plate. Between
driven process. platers two and three we installed automation
to rotate the panel 180 degrees. The purpose
Are you doing continuous flow of rotating the panel is to balance the copper
manufacturing? across the panel.
Hendrickson: Our goal is to be as close to con-
tinuous flow as possible. We have small queues Is that recommended by the supplier, or is it
at the beginning and end of our lines. It’s a bal- something that you decided to do, based on
ancing act to ensure a process does not run out experience?
of work. Hendrickson: That’s something we decided to
do. Another thing we’re doing that isn’t really
As I entered the manufacturing area, the first done in North America too much is panel plat-
piece of equipment I saw was a nearly 300- ing. We’re not pattern plating. We’re not apply-
foot long Atotech horizontal plating line. The ing dry film, putting on a reverse image, plating,
line will produce about around 100 panels tinning and then strip, etch, strip. Everything
per hour when it’s fully up and running. goes through develop, etch, strip, whether it’s
an outer layer or an inner layer. This simpli- Is that a measurable improvement that you
fies the factory by removing unique processes can come back and quantify?
and providing redundancy as we will have two Most shops don’t do that.
Chemcut DES lines. Panel plating also gives us Hendrickson: Not yet. We’re starting with our
a little bit more repeatability on copper thick- lower-complexity boards; I expect the extra
ness across the surface of the panel, where you cleaning and heating of the panels to pay off
only have the density of holes driving copper when we produce our boards with finer features.
thickness variation. After dry film, we put it in a buffer to get the
On our Chemcut etching line, we’ve added panel back down to room temp before imaging.
a Sigma Mecer etch recirculation and recla- We have a Schmoll MDI imager, which has a
mation system. The copper is removed from tandem table with two robots; a scanner on the
the etchant, plated on big copper sheets, and line will scan the barcode and automatically
then sent out for recycling. The long-term goal load the program. The panel is loaded in the
is plate out in a form that we can reuse in our first drawer to image the top side, and then the
platers. Before dry film, we are cleaning the robot flips it to the second drawer and images
copper surface, microetching for adhesion, the backside. Panels are then put in a buffer to
going through an electrostatic cleaner, and let the dry film settle for five minutes before
then we do a preheat. Not a lot of people do moving on to develop.
that, but we’re getting the panel up to temper-
ature. In the film laminator, we have heated In your lamination area, you went all in with
rollers; we are helping promote adhesion as induction presses. What was your thinking
much as possible. behind that?
24 PCB007 MAGAZINE I AUGUST 2023
Mecer’s acidic etchant copper recycling system—capacity 180,000 lbs. copper per year—
helps make SEL’s Moscow factory a zero liquid discharge facility.
Right to left: GSE double loader, followed by Chemcut preclean line, electrostatic cleaner and
preheat oven, cut-sheet laminator, GSE UV-protected lift-up gate, GSE FIFO FILO-capable buffer
with cooling, and partial view of Mylar peeler.
Notion Systems’ n.jet technology saves multiple process steps, large investments in valuable space,
energy, and labor. This completely digital process also uses UV-curable inks instead of solvent-based
inks, which has far reaching effects on the environment.
Booth 4437
Mike Brask, IPS president (left), and John Hendrickson, SEL engineering director (right),
in front of the automated IPS ENIG Line.
It’s quite a statement going exclusively with exempt from some of the RoHS regulations
this technology. in Europe. We also have a large IPS ENIG
Hendrickson: Yes, it was a leap. We did our line, with baskets that hold 40 panels apiece.
research, but it was one of our bigger risks on Mike, tell us about the IPS line.
the project. Most of the other processes are
pretty tried and true, but this is newer on the Mike Brask: Sure. This is basically a big ENIG
market. This is one area where I didn’t want line. When you get into the line details,
to be saying in two years, “Man, I should have you have the whole chemical management
gone with inkjet printers.” scheme. There are a lot of baths to make
The balance was the cost of a line like this up and chemicals to maintain, along with
versus the cost of a traditional line and, ulti- analyses. When you compare this to a typ-
mately, the throughput these lines could give ical plating line, you find the blue chemical
you versus a traditional line. All said and done, drums everywhere, with employees transfer-
four printer lines fit in the area of one tradi- ring chemicals using handheld drum pumps.
tional line. Footprint space would have been Here, every tank has continuous level con-
four times that amount in a traditional process. trol on it, baths are made up to specific con-
In final finish, we are still using tin-lead HASL centrations, and everything’s automatically
because we have some older products that are dosed.
REDUCED
PRODUCTION
STEPS
REDUCED
MATERIAL
WASTE
REDUCED
ENERGY
CONSUMPTION
we’re doing at that point, we’ll have to put a our suppliers and our internal partners helped
vertical line in versus all horizontal, but we left us through it. Currently we’re ramping up pro-
ourselves options, just in case. duction volume, installing new equipment for
capacity and capabilities, and making sure we
How did you approach electrical test? have a quality product. I think over the next six
Hendrickson: For electrical test, we went with to 12 months, the most challenging part for us
flying probe and did not bring in any bed of will be bringing everything up to speed with
nails. With the throughput of the new fly- the quality we expect.
ing probe, it is very comparable to some of the
bed of nails, and we do not have to build and man- Brask: Well, you also have a unique situation
age fixtures. It simplifies this whole department. where you’re choosing specific processes for
your product. You don’t have to have a full wet
What was the greatest challenge for you process room or the capabilities to be a job shop;
in setting up this facility? you can pick and choose what you’re going to
Hendrickson: I think bringing the factory up do for your products and then automate those
will be the easy part. Our property team served key points. You’re able to skip a lot of steps.
as the general contractor on this project. We
were designing and constructing the building Hendrickson: Mike has a good point. My back-
concurrently with the factory processes: If we ground is coming from R&D, and we spent the
had gone more linear, we would still be build- last 20 years simplifying our designs, and we
ing the facility right now. We built our first now have one material set. We worked with
board a couple of days ahead of schedule and our suppliers to consolidate that. Within that
have beat every other milestone so far on the material set, we have standardized stackups
project. With the technology, there were chal- with one resin system. To Mike’s point about
lenges all over the place, but working with all streamlining the process and factory design,
Looking at older brownfield sites, does it Very good. Thank you for everything.
may make sense for them to expand by This has been great.
setting up a greenfield site? Even though Hendrickson: Thank you for visiting our facility,
the upfront cost may be greater, they could Barry. We appreciate it. PCB007
SEL is going green at its new 162,000-square- the building. In the water recycling room, we
foot, environmentally friendly PCB manu- dropped the floor six inches.
facturing facility in Moscow, Idaho. As John The way this system works is that we have
Hendrickson explains, being a zero liquid dis- two primary inputs in the system for our rinse
charge (ZLD) facility—a trend you are likely waters, which we manage separately from our
to hear more of in our industry—is not just a concentrate side. On the concentrate side, we
smart business decision, it’s driven by SEL’s take the material and drop the metals out and
core values. then change the pH. Then we take that through
our filter press. So that’s where our metals are,
Barry Matties: As far as waste treatment and that goes out for recycling.
goes, this is a zero liquid discharge (ZLD) Everything else will move over to what we
facility, correct? call a pH batch tank. We adjust that to a pH of
John Hendrickson: Yes, it’s zero discharge. We 7 and then we run that through our evapora-
have zero drains in our manufacturing floor and tors. After the concentrate goes to the evapo-
zero drains in our water recycling room. The rators, then we take it to a dryer, and we’re still
only drains we have are in our bathrooms and putting it under pressure and heat evaporating
sinks; even the sinks in our lab are all pumped and then it goes back to the rinse inside. On
to our water recycling. There’s no opportunity the rinse side, we’ll take it through ozone, then
for somebody to dump something down the we’ll destruct the ozone with UV. We run that
wrong sink. through a GAC (granular activated carbon)
We designed the factory with a chemical- column, through ion exchange columns, and
resistant membrane underneath the facility. then eventually run it through reverse osmo-
We designed the floor so that it slopes a little sis. That’s how we generate our DI water.
bit to the center. If we ever had a major spill
on this floor, it would all go to the center of Matties: Is this kind of thinking why the city
the floor and it would all be contained within got behind this factory?
Hendrickson: Yes. The fume scrub-
ber and everything else definitely
helped us with our EPA require-
ments. Visiting officials have all
been very impressed by how clean
the factory is and how we’ve man-
aged some of these things. In fact,
some of the things that we’re doing
with this equipment have never
seen an application in the state
before.
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Innovations in Final Finishing
Feature Interview by Barry Matties
I-CONNECT007
In this interview, IPS President Mike Brask Everything has gravity feeds into their pump
shares some insights about the company’s lat- stations to move solutions to their zero-dis-
est automated ENIG line installed at SEL’s new charge waste treatment area.
$100 million PCB facility in Moscow, Idaho. One other feature to note is that each tank
As Mike explains, this line features quite a few has a continuous level-control system to auto-
innovations not usually seen in North America. mate the dosing of chemicals, which allows
them to dial in their concentrations of water
Mike, let’s start with some details about the and chemistry. They’re totalizing water flow
features of this fully enclosed ENIG line. usages, productivity on all the rinses, and
Just how long is this line? maintaining checks and balances on all the key
Overall, this line is 81 feet long. Typically, tanks so that this line can run without constant
ENIG lines haven’t been this big in North operator intervention.
America. One of the things we also had to do We have installed individual double-jack-
on this line was to elevate it two feet to facilitate eted nickel tanks that allow for smaller batches
the above-ground drain system SEL installed. of boards to work. With any of these hot pro-
36 PCB007 MAGAZINE I AUGUST 2023
AUGUST 2023 I PCB007 MAGAZINE 37
cesses, the trick is to cool that tank quickly. automatically transfer the nitric, do the rins-
These have jacket coolers on them that are plate ing process, and transfer the nitric back. You
heat exchangers and will refrigerate that jacket don’t need a guy with a drum and hoses. We
down out of that active plating zone within an are doing that now for other customers—we’re
hour. We also have our latest 45-degree oscilla- automating that chemical handling of the strip-
tion features here, along with bump vibration. ping process.
How are you offering ongoing So, when someone is looking into acquiring
support to your customers? a final finish line these days, what should
All of our lines are networked into our facil- they consider?
ity. So, if customers have questions or need I would do my homework and look at all the
troubleshooting sup- upcoming final fin-
port, we employ two ishes. Nickel and gold
full-time program- are the conventional
mers who do remote ones, but you also
training to solve prob- have ENEPIG, EPIG,
lems, or whatever is and all these other
needed. That remote autocatalytic golds
work gives us instant and things coming in.
access to all our lines It’s critical to define
in the field. the capacity and what
Along with the sup- you want to do with
port, the whole data the line early on,
management of that because it’s hard to
board going through modify after the fact.
a wet process is a
big move for IPS to Congratulations to
be compliant with you and your team
Industry 4.0. It’s not on IPS’s success.
just what’s happen- Thanks. It really is
ing to the board on because of that per-
the front end, it’s the sistence, waking up
whole turnkey chem- Mike Brask, IPS president. every morning, and
ical management side knowing what you
of things. For example, this line has a com- want to do as a business. That’s one of the key
plete turnkey nickel dosing. There are indi- things about being fabricators and tool build-
vidual Palm controllers on every single tank ers. When I get my people out in the field,
and all that data is logged into the computer, and they get to see the end-game of the prod-
so you know all your metal turns over the life uct they’re making, they’re not just welding a
of the bath. All the data from our lines at SEL piece of a frame together; they’re building a
are compatible and seamlessly integrated into system. In addition, this helps our team stay in
their MES. tune and evolve with the newest manufactur-
Also, we know one of the nasty processes ing processes in the industry.
is stripping nickel and the NOX gas and the
safety hazard with all that. So, we automated it Well said. Thank you.
for them. There is a nitric holding tank that will Thank you, Barry. PCB007
38 PCB007 MAGAZINE I AUGUST 2023
TTM CEO
Tom Edman
on the Process
of Strategy
For this issue on strategy development, we cal components that will drive the company
sought input from Tom Edman, CEO of TTM forward. For me, that’s what you’re looking at
Technologies. He’s been at the helm for almost with a corporate strategy.
10 years and has overseen quite a few major
changes in that time. Matties: What are some of the key consider-
In this interview, we asked Tom to discuss ations that go into developing a strategy?
what goes into planning a successful strategy, This is very timely, because we just started
how to narrow down the perfect strategy for our process in July. First, we define the major
your company, and why the boss shouldn’t trends that we’re seeing globally that would
bear the entire responsibility for this strategy. have an impact on the company. Those trends
It needs to be a team effort. can be anything, such as macroeconomic, cli-
mate, geopolitics, personnel challenges, and
Barry Matties: Let’s start with how you define technology trends. So, we always start there,
strategy. What does that mean to you? and I think that provides the right background.
Strategy is about charting the corporation’s One of the board members I worked with in
direction for the long term. When I’m plan- the past always said that when you’re develop-
ning a strategy, I’m really outlining the criti- ing a strategy you should start with no more
40 PCB007 MAGAZINE I AUGUST 2023
than three major trends that impact the com- if anybody says “commodity” to me, I’ll say,
pany. We try to do the same because it helps “Fine. You take that business and treat it as a
one to really crystallize the major impacts that commodity. It’s all yours.”
you have to look at as a company vs. getting
caught up in some of the less critical areas. We Matties: Yet, for so many people, it’s a race to
always try to define three impacts, but some- the bottom when you’re in that mind space.
times we end up with four. At least that’s where Well said. We will take some projects to vol-
we start. ume in China. But when we get those pro-
How do we address the major trends in our grams toward the end of life, we start to see
rolling three-year strategic plan? Every year, Chinese competitors come in. That’s a choice
we come back to ground zero, take a fresh look that customers are going to make. If they really
at trends, and plan three major strategies feel that they want to take a cut, they can pur-
that we will focus on in sue commoditization of a particular
the three-year period. program. It’s just our choice as
We define the tactics to whether we participate or
and we get a little bit not.
looser there. We try to When you’re
keep it to three, but we developing a strategy Matties: I think that goes
generally end up with to another point of strat-
five or six tactics, tying you should start with no egy: It’s just as important
directly to the strate- more than three major to know what to say no to
gies. as what to say yes to.
trends that impact Absolutely. The real magic
Matties: So, when in strategy is what hap-
people are devel-
the company. pens during the process;
oping strategy, espe- it’s the sausage making
cially in this industry, cir- that really is exciting about
cuit boards are often referred strategy as the teams work
to as a commodity item. How through their ideas. The next step is
do you bring unique value into making sure that the strategy is communi-
strategy? cated to the organization in how it ties to our
It’s all about differentiation and focusing on vision and mission, along with the strategic
areas where you have differentiation. That can elements that we are going after, and how it
be several areas. But if we have a technology can impact them. But upfront involvement of
that we’ve been working on, that that gives us management is critical, and then communica-
an edge, that’s one area of differentiation. We tion on the back side.
believe that our field application engineer-
ing capability and support of the customers Matties: That’s exactly where I was headed—
in development work are critical areas of dif- how important is it to communicate with your
ferentiation. We also have a footprint strategy suppliers and customer base as well?
that ties directly to our strategy. When we do corporate presentations, we
It’s critical that we offer differentiation in include our vision, mission, and strategic ele-
those three areas: technology depth (and the ments—the three major strategic elements that
advantages we have), what we provide in terms we’re focused on. We also share our values in
of differentiation, and customer support that’s every presentation that we make to customers.
technical in nature. As you pointed out, Barry, It’s the values that I spend a lot of time on with
42 PCB007 MAGAZINE I AUGUST 2023
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our employees. Those haven’t changed much on our industry. We have a combination of slow
at all over time. growth and elevated capacity. That’s a critical
one. The second is the geopolitical environ-
Nolan Johnson: You’re describing a very ment, in particular the geopolitical environ-
much consensus-driven sort of process, ment between China and the United States.
with input that’s not just from the top level. Overall, you can just call it global regional-
How open is this process to the employees ization, which is driving supply chain resil-
at large? iency, or China Plus One strategy, depending
In our quarterly communication meetings, we on which customer you talk to and where they
chart the beginning and the end of the process. are in the world. The third one is technology
Part of our September session is trying to get drivers. Now everybody’s into AI, but I would
people to really stretch in their thinking and say it’s AI and 5G primarily driving huge shifts
throw out ideas and have a discussion vs. just that we see in semiconductor and technology
presentations. After we’ve requirements, and that’s impacting our
done the three-year strat- business. Those are the three big
egy, we then focus on ones.
the first year of the
strategy, and that I can’t say that we Andy Shaughnessy:
becomes our bud- have the magic formula Tom, what are
get. It’s a whole exer- some of the mis-
cise that stretches into for making this whole takes that you
early December that see leaders making
gets us from strategy
thing work, but every when they’re planning
to budget. In January, year we try to get strategy?
we roll the combined I think it’s a huge mis-
strategy and budget out to better at it. take if a leader believes
the broader organization. that they personally are
I’ll meet with all the man- responsible for driving the
agement teams in our plants company’s strategy. An organization is
and review the broad outlines of only made better by the input of the smart
the strategy for the year and what has changed. people that you bring together in a room. I
That’s how it works in terms of the broader think companies also make a mistake when
population. I can’t say that we have the magic they believe their strategy is sacred, and they
formula for making this whole thing work, but can’t communicate elements of the strategy in
every year we try to get better at it. broader teams. That’s the fun part, because it’s
just such an opportunity to get everybody on
Matties: Audiences appreciate a limited board with the company. People really enjoy
number of slides. stepping out of the day to day and actually
It took us a few years to figure that out. thinking about something bigger.
Johnson: Tom, what do you currently see as Matties: Tom, we certainly appreciate your
some of the major market drivers that would time and insights today. Thank you very
affect strategy for anybody in printed circuit much.
board fabrication right now? Thank you, Barry. PCB007
I’ll give you three. First is the macroeconomic
climate, which is clearly having a huge impact
44 PCB007 MAGAZINE I AUGUST 2023
Developing Your Team to
Become Great Implementors
One World, One Industry
Feature Column by Dr. John W. Mitchell, IPC PRESIDENT AND CEO
Strategy is all about choices, and most often company focuses on aviation, another on
choosing what not to do. Too many organiza- health care, and the third on energy. GE’s stra-
tions strive to do too much and because of that tegic rationale was clear: three well-capital-
end up doing very little as well as they might ized, industry-leading public companies, each
have. We see this principle highlighted in many with deeper operational focus and account-
of the structural changes happening in major ability, greater strategic flexibility, and tailored
organizations. Very large companies are often capital allocation decisions. The conglomerate
splitting their organizations into separate divi- model no longer works well in a marketplace
sions to allow focus or even spinning off por- in which only the quick and agile survive.
tions of their business; again, focus is often the In another such move, Continental AG
motivator. recently spun off a portion of its business to
Last November, General Electric (GE) split create Vitesco Technologies, enabling Vitesco
into three public companies, focusing to sim- to focus entirely on the shift toward electric
plify its business while reducing debt. One mobility.
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Feature Interview by Barry Matties
I-CONNECT007
In 2007, Stratos Aircraft set out to design and a comfortable cabin pressured to an alti-
and manufacture an exciting, high-flying new tude of 7,600 feet.
product, which they estimate is still at least five I recently went to the Stratos manufactur-
years away from going to market. With a hefty ing facility in Redmond, Oregon, to meet Pres-
capital investment, they are now working on ident and CEO Carsten Sundin and his team
their second prototype: a six-passenger, sin- where I learned more about what it takes
gle jet engine plane that cruises at 41,000 feet, to design, build, and bring a new aircraft to
with a range of around 1,500 nautical miles, market.
50
50 PCB007
PCB007 MAGAZINE
MAGAZINE II AUGUST
AUGUST 2023
2023
Carsten, let’s start with
a little bit about your
company.
Carsten Sundin: We started
back in 2007 with a goal to
design and produce an air-
craft with significantly bet-
ter performance than any-
thing else out there in the
high-performance, per-
sonal aircraft category. We
set out to see what it would
take to design an air-
craft that would comfort-
ably seat four people and
travel as far as 1,500 nau-
tical miles with reserves,
cruise at 400 knots and,
therefore, be a significant Carsten Sundin, president and CEO (left), and Chief Test Pilot Peter Stiles.
step up from anything else
available at the time. When we started our ini- the Stratos 714 and the 716—and they’re prov-
tial design studies, we didn’t really have any set ing to meet all the performance goals that we
ideas about what that aircraft would look like. set out to make.
We considered all the various configurations
and powerplant options. The further we got What led you to want to start an aircraft
into it, the more we realized a single-engine jet company? It’s not something people wake
would keep it less expensive. Single-engine tur- up one day and just say, “You know what?
bine aircraft today are incredibly reliable; you Today, I’m going to go build an airplane.”
simply don’t need a second engine for safety Sundin: Well, aircraft is all I’ve ever done.
reasons. These engines, as long as they get fuel, Straight out of college, I worked for Lancair.
just don’t quit. A single engine makes it a lot For 10 years, I was part of several exciting air-
easier for the owner-operator. This aircraft is craft programs there including the Lancair 360,
very simple to fly compared to even the basic the ES, the Lancair IV, and the Lancair Legacy.
piston-powered aircraft. I had very good exposure the first 10 years of
Long story short, our design studies led us to my career, then I went on to manage the engi-
the Stratos 716X. It’s an aircraft that’s powered neering of the Epic LT program, a six-seat tur-
by a single Pratt and Whitney JT15D-5 engine. boprop aircraft company. I consulted for a few
It has about 3,000 pounds of thrust and it pro- years after that. Then I wanted to get involved
pels the aircraft at about 380 knots. The pro- with aircraft design and manufacturing again.
duction engine will take us to the goal of 400 So, I pitched a few different ideas to potential
knots. At 41,000 feet, this aircraft has a very investors and this one literally took off.
comfortable cabin altitude of 7,600 feet, which
is comparable to the Boeing 787. The trend is Nice. So, where are you in the cycle to go
for lower cabin altitudes, so you arrive a lot to market?
more refreshed and not so fatigued from a long Sundin: Aircraft design and manufacturing is
flight. So far, we’ve flown two aircraft now— a very long road; it took us almost nine years
AUGUST 2023 I PCB007 MAGAZINE 51
to get the first aircraft, the 714, flying. After Wow. That’s quite a commitment for one
the 714, we decided to stretch it to turn it product to come to market. Is this a niche
into a true six-seat aircraft. That process took market that you’re filling or are there
another three years, and as part of that process, already players in this space?
we went through a weight reduction program. Sundin: Well, it’s niche in the sense that we’re
Not only did we increase the cabin volume by targeting the owner-operator, but it’s still a
about 40%; we also reduced 400 pounds of pretty large market.
weight. Weight is everything in aircraft design.
That’s like two people! Do you see electric aircraft coming into
play and into your design, as well?
You must go through a lot of regulatory Sundin: In time, but the battery technology is
hurdles. Talk a little bit about that challenge. just not there yet for a high-performance air-
Sundin: They say that by the time the aircraft is craft. I think we’re decades out still.
certified, the weight of the paperwork equals
the weight of the aircraft. I think that’s prob- Are you designing any of your own
ably true. We still have a long way to go. Basi- electronics?
cally, what we’ve done today is designed and Sundin: Electronics is a fairly small part of this
tested—both structurally and in flight—these aircraft design, and any time there’s a proven
two aircraft. We have hundreds of flying hours vendor part out there that works, we gravitate
on them and thousands of hours in develop- toward it. But in general, in aircraft manufac-
ment, manufacturing, and testing. We still turing, there’s just not that much off-the-shelf
have a long way to go with certification. Even available. For example, I was hoping to find off-
companies like Honda, with very deep pockets the-shelf landing gear, but that just didn’t work
beginning to end, took about 20 years to cer- out. We ended up designing and manufactur-
tify the aircraft. ing our own landing gear. We don’t make the
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That’s great. It’s nice to know that there are One of the struggles in business today, as
still things being made in America. I’m sure you’re aware, is the labor market—
Sundin: In aircraft manufacturing, I think it’s finding and bringing in good talent. What
still the only way to go. are you doing in that regard?
Sundin: We did something that worked out very
What is the biggest challenge now, outside well for us. When we started this project we used
of the regulatory process, that you must go a lot of experienced engineers, and not too long
through? after that, we hired junior engineers and trained
Sundin: It really does come down to the regu- them. Aaron Park is a good example. He’s right
latory process. We strategize to test everything out of college and he will work with the expe-
before we start that process. We’ve cleared a rienced engineers. For the most part we have a
lot of hurdles, and I would say we have “de- few senior engineers who oversee things, and
risked” this program as much as possible. It we have quite a few younger engineers who are
really comes down to this mountain of paper- proving to be exceptional.
work that we’ve got to go through.
That’s a good strategy. However, your indus-
If someone’s looking at starting a manufactur- try has what I might call “jet-appeal,” com-
ing company, what advice would you offer? pared to circuit board manufacturing. So, I
Sundin: Don’t get into aircraft manufactur- think young engineers are probably more
ing. That is, of course, a joke. If you were going drawn to an environment like this.
into aircraft manufacturing, most importantly, Sundin: I think that helps, certainly. It has also
use proven technology and methods. Produc- helped us to have a lot of cool manufacturing
ing aircraft is very, very difficult. And if you technology. When you walk through the facil-
have ambitions of producing your own avion- ity, you’ll see a lot of advanced manufacturing
ics or your own engine, you’re destined to fail. here, and I think that attracts talent.
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Imagine you accept a job halfway across home for the past 22 years of my life, so when
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friends nearby, and you’re extremely over- a state of panic. Thankfully, some of my peers
whelmed by your living situation. It can be from my university had moved out here as well,
really tough. but I still greatly missed my family and friends
To be honest, when I first interviewed for my back home.
current position, I was excited to move away In Indiana, I had leaned on my family for
from my home state of Indiana. I was thrilled security, discernment, and comfort, but when
about a new adventure on my horizons. When my parents dropped me off at my new apart-
the recruiter gave me the option of moving to ment, I was left to fend for myself. I immedi-
Texas or Arizona, I couldn’t have been more ately felt scared and lonely; I desired to feel
delighted than to say, “Send me to the sunny the comfort of home. Even more, I was terri-
state of Arizona.” But what I didn’t realize is fied of starting my new job. I had no idea what
how incredibly lonely and scary it is when you to expect or what was expected of me. I felt
have no one to lean back on in your new sur- incompetent from academia and, overall, I felt
roundings. Indiana is the place I have called hopeless.
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Create a New Environment
The electronics industry is losing its work-
force left and right to retirement, and com-
panies are seeking out a new workforce to fill
that space. They are contending with issues
that include a generation gap, retention, filling
the talent pool, and onboarding strategies that
keep new hires fulfilled and interested in stay-
ing for more than a short-term stint. It’s daunt-
ing, at best.
One thing that companies can do for new
hires—especially ones like me who are new
college graduates moving away for the first
time—is to create an environment that feels
like home.
During my first day of work, I was imme-
diately greeted by my new co-workers. They
quickly welcomed me onto the team and
helped me see how some niche skills I had
learned in college would aid me in my proj-
ects. I felt welcomed, needed, and even a lit-
tle closer to home. That feeling of hopelessness
soon turned into excitement. My employer’s
onboarding methods created a positive expe-
rience for me.
But it’s not always this way, and I have the
experience to prove it.
LOOK I
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Adver
tise!
What’s Your Process for
Developing a Strategy?
Feature Interview by the I-Connect007 Editorial Team
Dr. Tim Rodgers might not call himself a Andy Shaughnessy: Tim, would you share
“business strategies guru,” but the moniker your thoughts on developing a business
certainly fits. As an adjunct faculty instruc- strategy?
tor at the University of Colorado, Tim special- Sure. This is hugely important for companies
izes in project management, problem-solving, to understand. We see a lot of examples of
and streamlining processes in engineering and companies that fail because they don’t have a
manufacturing. Plus, Tim knows the business clear strategy. It really should start with ask-
side of PCB fabrication. ing, “How do you choose to compete? What
We asked Tim to discuss the process of devel- can you do to create sustainable competi-
oping a successful business strategy for PCB tive advantage?” Companies that don’t have a
fabricators, why operational efficiency is not a clear strategy just zigzag back and forth. They
strategy itself, and how smaller companies can take a lot of actions, and they may be very
differentiate themselves in an industry that’s busy, but their actions are not consistent with
becoming more and more commoditized. any kind of strategic strategy. So, they end up
OUR FOCUS
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India’s Rise in the Global
Electronics Ecosystem
Material Insight
by Preeya Kuray, AGC MULTI MATERIAL AMERICA
From resplendent silks to ornate architec- increase jobs and promote global trade, partic-
tural marvels, India is perhaps best known for ularly in the electronics manufacturing sector.
her rich cultural heritage. Until the late 1980s, India’s current contribution to the global elec-
it remained a relatively closed economy. But tronics market is estimated to be just 3.4%2.
in 1991, former Prime Minister Rao passed a But slogans like “Atmanirbhar Bharat (Make in
series of radical economic reforms that opened India)” and “Digital India” are steadily perco-
its doors to foreign trade and investment. Since lating across the nation, supported by federal
then, India has been steadily developing into incentives to bolster and accelerate domestic
a major economic powerhouse on the global electronics manufacturing.
landscape. Earlier this year, President Biden hosted
Today it is the world’s fifth largest econ- Indian Prime Minister Modi to discuss the bur-
omy (behind the U.S., China, Japan, and Ger- geoning technological partnership between
many) and Goldman Sachs predicts that by the two nations, and strategies to strengthen
2075, it will be the world’s second largest econ- the commercial alliance between the U.S. and
omy1. With the largest workforce population India. Several important agreements spawned
in the world, it is no wonder there have been from the meeting, including the greenlight for
major incentives by the Indian government to General Electric to start producing jet engines
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in India1. HP also announced its intention to turing sectors in India, which could pay divi-
begin high-volume manufacturing of serv- dends for the United States and other trade
ers in India, with the aim of producing $1 bil- partners. For example, unlike semiconductor
lion worth of servers in the first five years of assembly, PCB assembly yields a much larger
operation3,4. But perhaps the most interesting profit margin than manufacturing. For this rea-
development came from Micron Technolo- son, in 2019 the Indian government passed a
gy’s announcement to build a $2.75 billion fac- series of financial schemes that provide fiscal
tory to assemble, package, and test semicon- support for manufacturing and assembly of
ductor chips in India5,6. While this deal has electronic components (including PCBs). The
made headlines as a key technological break- first scheme (PLI for Large Scale Electronics
through for India’s electronics manufacturing Manufacturing) gives companies financial sup-
industry, critics point out that the assembly, port for PCB manufacturing, assembly, and
packaging and testing of chips is testing by offering a yearly incentive of 4–6%
a relatively smaller piece of on incremental sales (for up to
the semiconductor market five years). The scheme also
pie. 7-10
applies to the manufac-
The semiconductor sup- While chip turing and assembly of
ply chain generally entails manufacturing is mobile phones and other
designing the chip, slicing specified electronic com-
silicon wafers into usable undeniably critical, ponents in India2,13-18.
chips, layering, and it is just one part of the And the results from this
assembling the chips into scheme are showing. In
packages, before finally
global electronics 2022, Apple produced
integrating the chips landscape. more than 6.5 million of
onto electronics to cre- its 200 million iPhones
ate end products for cus- in India, with a target
tomers. Creating the actual of 10 million by the end of
silicon chip requires the highest 202319. In July of this year, Tata
level of advanced manufacturing, (India’s largest conglomerate) closed a
which is why it is the most lucra- deal to become India’s first iPhone maker—
tive part of the supply chain (roughly 83% of the first time a local company would move into
the market share)11. Because of this, earlier the assembly of iPhones.20
this year, Foxconn and Vedanta (Indian min- This could be good news for the United
ing conglomerate) agreed on a joint venture 12
States, if the goal is to diversify where con-
to begin manufacturing silicon chips in India, sumer electronics assembly is happening. It
with Foxconn agreeing to invest $19.5 billion is also promising news for India, since (unlike
to set up a chip manufacturing plant. But as of chip assembly) the fiscal gains of electronics
July 2023, Foxconn has pulled out of the deal, assembly outweigh those of manufacturing.
leaving Vedanta to find another investment While the full impact of these schemes is yet to
partner to fulfill the country’s manufacturing be seen for the PCB sector, it is starting to be
goals. felt by the mobile industry and beyond.
While chip manufacturing is undeniably crit- The Land of Many Wonders may be undergo-
ical, it is just one part of the global electron- ing a manufacturing awakening. It has already
ics landscape. And while the Foxconn-Vedanta begun with semiconductor assembly and test-
fallout may seem unpromising at first blush, ing, but it might possibly just reach the global
there are signs of potential for other manufac- PCB market next. PCB007
80 PCB007 MAGAZINE I AUGUST 2023
References 14. “Design and Manufacturing of Electronics Sys-
1. “Why India Could Be the Next Big Destination For tem,” Indian Ministry of Electronics and IT, March
Global Investors,” by Frank Holmes, Forbes Maga- 2023.
zine, July 2023. 15. “Production Linked Incentive (PLI) Scheme for
2. “The National Policy on Electronics (NPE) 2019,” Large Scale Mobile and Component Manufacturing”
India Law Offices LLP. Pamphlet, Indian Ministry of Electronics and Informa-
3. “HPE Prepares for Spicy Affair With India To tion Technology.
Churn Out $1B Worth of Servers,” by Dan Robinson, 16. “Extension of Tenure of the Production Linked
The Register, July 2023. Incentive Scheme (PLI) for Large Scale Electronics
4. “HPE to manufacture $1 billion worth of high-vol- Manufacturing,” Notification, Indian Ministry of Elec-
ume servers in India,” by Shoma Bhattacharjee, NBC, tronics and Information Technology, September 2021.
July 2023. 17. “Frequently Asked Questions (FAQs) on Pro-
5. “Micron to invest $2.75 billion in setting up semi- duction Linked Incentive (PLI) Scheme for Large Scale
conductor testing facility in Gujarat’s Sanand,” by Aas- Electronics Manufacturing,” Pamphlet, Indian Ministry
hish Aryan, The Economic Times, June 2023. of Electronics and Information Technology.
6. “Micron to set up $2.75 billion semicon test, 18. “Production Linked Incentive (PLI) Scheme for
assembly plant in Gujarat,” The Tribute, June 2023. Large Scale Electronics Manufacturing,” PowerPoint,
7. “Aiming lower could be just what India’s semicon- Indian Ministry of Electronics and Information Tech-
ductor ambitions need,” The Financial Express, July nology.
2023. 19. “Apple’s Complex, Secretive Gamble to Move
8. “India Will Pay 70% of Cost but Micron Will Own Beyond China,” Mark Gurman, Bloomberg Magazine,
100% of the Plant—A Curious Business Model,” by April 2023.
Prabir Purkayastha, Counterpunch, July 2023. 20. “Tata Group Closes in on Deal to Become First
9. “India can aim lower in its chip dreams,” by Indian IPhone Maker,” by Sankalp Phartiyal, Bloom-
Pranav Kiran, Reuters, July 2023. berg Magazine, July 2023.
10. “India’s Micron deal follows a curious business
model,” by Prabir Purkayastha, Asia Times, July 2023. Preeya Kuray, PhD, is a
11. “Mapping the Semiconductor Supply Chain: The material scientist at
Critical Role of the Indo-Pacific Region,” by Akhil Tha- AGC Multi Material America.
dani and Gregory C. Allen, Center for Strategic and To read previous columns,
International Studies, May 2023. click here.
12. “Can Vedanta pull off its semiconductor project
without Foxconn?” by Manu Balachandran, Forbes
India, July 2023.
13. “National Policy on Electronics, 2019,” Regula-
tory Insights from India Tax and Regulatory Services,
March 2019.
WHAT S
NEXT
BECOMES
TECHNICAL TRACKS
• Quality, Reliability, Test and Inspection • Factory of the Future Implementation
• Design • High Reliability for Extreme Requirements
• PCB Fabrication and Materials • Sustainability for Electronics
• HDI, uHDI and Substrates • Emerging Technologies
• Electronic Assembly Materials • Market Trends and Outlook
• Assembly Processes
IPC.ORG/APEXEXPO-CFP | #IPCAPEXEXPO
10 Steps to Outstanding
Feature Article by Dan Beaulieu
D.B. MARKETING GROUP
So often when I talk to PCB shop owners, any way I can. So, here is a list of 10 things you
they ask me how they can be outstanding. How can do today to make your PCB company stand
can they position their own company to stand out from the rest.
out from the crowd? That’s because one of the 1. Develop a clear vision.
issues PCB shops face these days is they all
Think about what your company does best.
seem to be alike. While they used to be judged
Why do your best customers buy from you?
and differentiated based on performance, now
Think about where you are, where you want to
they all have very good quality.
go, and what you want to be. Then start creat-
I am both pleased and disappointed by this
ing a plan to be there. In other words, create a
question of how to be outstanding. I’m pleased
clear vision and make it a reality.
because the owners are finally getting around
to doing some branding, positioning, and mar- 2. Bring the customer to the table.
keting; I’m disappointed that it took so long. It is always about them. What does the cus-
But, better late than never, right? tomer want from you as a supplier? What does
I love this subject; I live, eat, and breathe it. the market want from you as a PCB expert?
I make my living by talking, preaching, and Now, deliver it. Keep your eye on the custom-
sometimes screeching about it. I want to help ers at all times.
84
84 PCB007
PCB007 MAGAZINE
MAGAZINE II AUGUST
AUGUST 2023
2023
3. Always be innovating. do in business is assume. Study the data and
What can you do better, build faster, and with base your decision on that.
better quality? Of course, make sure you are 9. Engage in marketing and PR.
doing this for your customers. What do they Hallelujah! Now we get down to it. If you do
want from you? get involved in marketing, all these other
4. Invest in your employees. things will fall into place. True marketing and
Make sure they are happy. Better yet, make the development of a marketing plan includes
sure your employees are passionately moti- all the things we have talked about so far: from
vated. Create a culture where they are always defining the market, to bringing your customer
focused on doing things better, and especially to the table, to studying the data. You must do
doing them better for your customers. all these things if you want to develop an effec-
tive marketing plan that will work. All that
5. Develop strong branding. marketing encompasses is the way you get your
What is your brand? What do you want to be name out there. It is the way to tell your story.
known for? When people think of you, what do You can be the greatest, most outstanding com-
they think of? Even better, when they think of pany in the industry, but if no one knows who
a certain technology like flex and rigid-flex, for you are and how to beat a path to your door,
example, do they think of your company first? well, what’s the point?
Are you the “Kleenex” brand of your technol-
10. Listen to your customers.
ogy?
There’s no one better to tell you how to be out-
6. Build partnerships. standing than your customers. They know what
You should be known for your collaborative they want, especially in an outstanding PCB
partnerships with your customers. A good cus- supplier. Don’t be afraid to ask your customers
tomer-vendor partnership will guarantee an what they need both today and in the future.
outstanding relationship with that customer. One of the key elements of being an outstand-
They are looking for suppliers they can trust ing supplier is to listen when your customers
and count on in the long run. Make sure you talk about what they consider an outstanding
are always focused on the long game of strong supplier. Simple enough, right?
partnerships with your customers.
In the spirit of under-promising and overde-
7. Do market research. livering, here’s number 11: Be authentic, real,
To be outstanding you must know your mar- trustful, and genuine. Make sure your com-
ket and what it takes to be outstanding in that pany has respect and regard for the market as a
market. Always be studying the market. This whole and that will go a very long way to mak-
should be a constant part of your effort to stand ing you an outstanding supplier. PCB007
out in your industry.
8. Make data-driven decisions. Dan Beaulieu is president of
D.B. Marketing Group, and an
Please stop with the gut reactions. They don’t I-Connect007 columnist. To
work, they’re not real, and they will put you on read past columns, click here.
the proverbial road to perdition. Don’t assume
you know everything about the world. Don’t
listen to politicians about the state of the econ-
omy in this country or the world. Do your own
research, collect your own data, and come to
your own decisions. The worst thing you can
Over the years, we’ve talked a lot about busi- I’m a software developer turned consultant
ness strategies for PCB manufacturers here in turned management consultant, and I’m based
the pages of PCB007 Magazine. But let’s back in Toronto, Ontario, Canada. And I’ve been
up a bit and look at the process for developing doing what I do for over 20 years.
a new strategy. Where should you even begin? I started as a software developer in the year
What’s your strategy for developing a strategy, 2000. I quickly discovered all of the problems
if you will? that existed in management of software proj-
We asked Chris Chapman, a Lean/Agile ects, and became exposed through that to the
leadership coach and publisher of the Digest- ideas and thinking of folks like Ken Schwaber
ible Deming newsletter, to share his thoughts and Jeff Sutherland, who created the Scrum
on developing successful business strategies framework, and Kent Beck, who created the
and how the management philosophy of W. XP (extreme programming) framework. And a
Edwards Deming can help leaders in our indus- lot of these guys were influenced by practitio-
try take their companies to the next level. ners like Hirotaka Takeuchi and Ikujiro Non-
aka, who discussed the new product develop-
Andy Shaughnessy: Tell us about your back- ment game in the Harvard Business Review
ground, and how you got into studying Dem- in 1986. They were trying to figure out how to
ing and the process of developing strategies. develop complex knowledge-based products
Visit www.esi.com
just improve our practices there, things would
get better. It took me a long time to finally
realize the constraints lay outside of the team.
And that began to lead me slowly, inexorably,
on a path towards discovering W. Edwards
Deming.
I founded my own consultancy in 2011 and
I haven’t looked back since. Largely, what I do
now is try to help leadership and their teams
make sense of Agile the way it is practiced
today. I’ve directed my attention there to try
to produce improvements. That’s what I do. I
write, and I have customers—sometimes vir-
tual, sometimes physical. And I work with
them on learning the Deming management
Chris Chapman philosophy.
in such a way that we can actually control the Barry Matties: Let’s look at developing a
variation that exists. strategy. Many times the problem is that
The typical software projects that I was ini- leaders don’t know exactly where they’re
tially involved with were so big that you didn’t going to take the business. What’s the
see a release cycle in anything under several process for developing a “blue sky thinking”
months. And the Scrum and XP and a lot of strategy?
the Agile practitioners that were emerging Well, Deming would tell us that we’ve got to
out of the 2000s, influenced by the Japanese have constancy of purpose. And he says that
thinking around product development, were that includes having a well-positioned aim,
looking at releasing things in radically shorter and that you understand what business you’re
timeframes. With more intense planning, this in, what business you’re not in, and that you’ve
would happen in shorter, quicker bursts, with got plans toward the future. You see that
lots of touch points with customers, and lots expressed a lot inside of Japanese culture, like
of touch points with managers. This flew in Toyota, for example, as a management phi-
the face of everything. I loved it, because I’m losophy. With the Toyota production system,
a contrarian. I really enjoyed learning about they will set goals that help align and direct
all these practices. everyone so that they pull towards that direc-
I worked for a number of small- and tion or that objective, but they aren’t necessar-
medium-sized companies along the way. The ily something that you’re ever going to achieve
last large company that I worked for as a full- directly. You’re always trying to move yourself
time employee was Microsoft, from 2008 to towards greater and greater levels of improve-
2010, in their enterprise services consulting ment.
division. I was responsible for checking in on They’ve got to actually understand what it is
customers across the country and deliver- like if they’re going to set a strategy. Why are
ing materials training, advising, and produc- they moving in a particular direction? Have
ing reports on how to implement knowledge they considered, for example, whether they
management systems I was responsible for. are in the correct business or not? In just the
Previously, I’d figured that if we just worked last six months, we’ve seen layoffs and restruc-
better as a team down in the software and turings of companies, and you can see that
90 PCB007 MAGAZINE I AUGUST 2023
they’re shedding a lot of lines of business that Matties: Since leaders often confuse strategy,
they consider unprofitable. And you wonder goals, and missions, what’s the process that
why and how that ever actually aligned with they should follow to separate those out?
their original objective. They’re taking on a lot In my broad experience, I often come back
of mission creep and scope creep inside of the to Richard Ronald’s “Good Strategy, Bad
organization. And it’s not yielding results. It’s Strategy.” If you are going to chart a course
great to define strategy. But you have to have for where you want to go, you want to make
theory to actually shape what you’re going to sure that you’ve got a diagnosis for explaining
be pursuing things for. the nature of the challenge. You want to next
Just think about mergers and acquisitions. have a guiding policy that’s going to address
Why are you buying that business? For exam- the challenge. And then you want a set of
ple, is it to acquire a technology? Have you coherent actions that are going to carry out the
considered how you’re going to ameliorate challenge.
the disparate portion, and which parts of the
business to align so that they can become pro- Shaughnessy: Where do companies start to
ductive and learn how you work as an organi- go wrong when developing a strategy?
zation? What are the things that you’re doing Number one, they totally misinterpret or mis-
right now that are perhaps alienating that diagnose the challenge. And that comes from
effort toward the goals and objec- the prevailing thinking about how you
tives you’re actually pursuing? manage and how you perceive
I’m always at odds with the world. You’re always
how the term “strategy” is stuck in this Catch-22
defined and used in the loop where you’ll never
prevailing style of man- get the escape velocity
agement, because I to actually get where
often find that it leads you want to go.
to some very signifi- I’ve seen some
cant flights of fancy. spectacular transfor-
Leaders don’t directly mations and failures,
address the challenge and some of the biggest
that really faces the failures were champi-
business, and they often oned by somebody in the
confound and confuse executive suite. And there
goals for strategy. They’re just were literally people waiting
statements of desire, as opposed to take their place and disman-
to what you need to overcome. Then tle everything. When the theory
as a consequence of that they’re going to set is not diffused, then you will continually
bad strategic objectives. And they’re going run the threat of having expended a tremen-
to fail to address the critical issues. For dous amount of money, time and energy try-
me, the critical issue, it keeps coming back ing to change things that will never change.
to no matter what plan you want to put in I have a slide that I use to describe the sce-
action, if you haven’t got a good theory to nario of leadership trying to implement
support how you’re going to align the oper- change. It’s a guy in a Darth Vader uniform
ations of the organization, it won’t matter. standing knee deep in the ocean, with a Brita
You’re just biding time to the next round of filter jug in one hand, and a two-liter bottle in
layoffs. the other. It’s like one of those demotivational
AUGUST 2023 I PCB007 MAGAZINE 91
The VP called me
and said, “We’re hav-
ing some problems;
the rate of innovation
is down, and the Board
is upset. The engineers
are not working fast
enough and we think
we need your help get-
ting the engineers to
work better together.”
“How many engi-
neers do you have?”
“About 19-20.”
“How many sales-
people do you have?”
“About 20-25.”
“Are they working on
posters. The metaphor writ large is that you’re commission? If so, what are your latest incen-
trying to desalinate the ocean into a tiny two- tives?” “Yes, and they’re all racing towards get-
liter bottle and you haven’t done anything ting a Q4 bonus on selling maintenance plans.”
about the salt in the water. It’s all behind you. “So, what’s stuffed into your pipeline right
And it’s all waiting to just wipe out everything now?” Then there was a long pause. I’m not
you’ve done. a wizard, but apparently no one thought to
In my career, I spent a good 10-12 years ask about how their process is contributing to
trying to fix things from the shop floor. I was the fact that they’re underwater, and they’ve
desalinating the team. But the larger practices incentivized their way there.
in the organization kept pulling my efforts
apart. The number one question that I get as Shaughnessy: Some of the managers in our
a cold call solicitation is, “Our people aren’t industry are a little “old school.” What does it
working well together, and there’s a problem take for people to realize they need to con-
with the team.” Really? Why is that? “Well, sider a new strategy after 30 or 40 years in
they don’t seem to be very communicative or the business? Is it an “Ah-ha” moment?
cooperative. They’re short with each other.” In all of the stories about companies who have
The next question I ask is, “How proximate successfully changed their ways, especially
are we right now to a performance appraisal? with the people who are “old school,” as you
Has it just happened? Or is it just coming?” say, it literally came from an epiphany, and
And nine times out of 10, that’s the case. it was brought about by somebody bringing
One call came from a manufacturer who an outside perspective to them to chew on.
makes augmented reality solutions for techni- Unfortunately, they don’t all have the bene-
cians in the field. The technology allows them fit of going to a four-day seminar on Deming
to use a smartphone to do a real-time video and having their thinking deconstructed by
feed, which automatically recognizes and pat- him over two days, and then building them
tern-matches the equipment being worked back up, so that suddenly the light goes off.
on, and transmits it back to a coach technician But, now there are better ways to learn
who provides a pinpoint diagnosis. Deming’s ideas, so that you don’t have to
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Good News for U.S. National Security E Designing Aerospace PCBs:
In case you missed it, President Joe Biden A Galaxy of Challenges E
recently issued a presidential determina- Jeffrey Boye designs aerospace PCBs at the
tion that prioritizes the domestic development Johns Hopkins University Applied Physics
of printed circuit boards (PCBs) under the Laboratory. After a decade or so at the APL,
Defense Production Act (DPA). some of his boards are currently floating in
space. Jeffrey recently took a class with IPC
American Made Advocacy: instructor Kris Moyer titled “PCB Design for
Taking the Fight to Capitol Hill E Military and Aerospace Applications.”
PCBAA hosted its second annual meeting, June
13–14, in Washington, D.C. It was great to see Mil-Aero Design: Not Just Another
our founding members as well as many new High-Rel Board E
corporate and individual members. On the first Meijing Liu, CID+, is a senior PCB designer
day, we heard from senior officials at the Depart- for Microart Services, an EMS company in
ments of Commerce and Defense, as well as sev- Markham, Ontario, Canada. She recently took
eral members of the House and Senate. a six-week mil-aero PCB design class from
IPC’s Kris Moyer, and she was surprised at
A Front Row Seat for U.S. Military R&D E how much content she was able to absorb in
It must be fun to work at a job that has a place such a short time. I spoke with Meijing and
in the history of the United States. Ryan Lang we discussed some of her takeaways from the
can tell you all about it. Ryan is a PCB designer class, and how it has inspired her to pursue
at the New Mexico State University’s Physical more design education in the future.
Science Laboratory, where much of the early
research for rocket guidance systems took Green Circuits Achieves IPC
place. I recently spoke with Ryan about his job, Certification for J-STD-001 Space
as well as the milaero PCB design class that he and Military Addendum E
took with IPC’s Kris Moyer. Green Circuits, a full-service Electronics Man-
ufacturing Services (EMS) partner to leading
Nathan Edwards Takes Helm at USPAE E OEMs, is proud to announce that it has achieved
The U.S. Partnership for Assured Electronics the prestigious IPC certification for J-STD-001
(USPAE) is a nonprofit organization dedicated Space and Military Addendum. This certifica-
to ensuring the U.S. government has access to tion is a testament to Green Circuits’ commit-
resilient and trusted electronics supply chains. ment to meeting the rigorous quality and envi-
USPAE members include companies, academic ronmental controls required by the aerospace
institutions, and nonprofit organizations from and defense industries, particularly for soldered
the U.S. and its allies, representing the entire electrical and electronic assemblies designed to
electronics ecosystem from research to design, withstand the challenging conditions of space
manufacturing, assembly, and test. and military applications.
96 PCB007 MAGAZINE I AUGUST 2023
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Member Profile Q&A:
Melanie Bera Anderson
American Made Advocacy
PCBAA
www.electrapolymers.com
PCBs is extremely expensive. The tax incentive and that we are essential in protecting national
in the PCBS Act would encourage OEMs to security in the United States.
buy American-made boards. That would cre-
ate the kind of demand that would help bring How can we attract young men and women
more manufacturing back to the U.S. to a career in microelectronics?
We recently had U.S. Rep. Tom Emmer (of I have found that the younger generation
Minnesota) visit our facility. He saw our oper- likes hands-on manufacturing. They pick it up
ation and heard what we need to grow and quickly. We try to keep them challenged and
protect the industry. I was also in Washing- give them the skills to continue to grow with
ton, D.C., in June at the PCBAA annual meet- us. We give them a clear path to their next
ing where we met with other lawmakers to ask stage here. Our employees are our greatest
for their support. I joined PCBAA on the spot asset. PCB007
when Executive Director David Schild called
last year, because I understood the impor- Melanie Bera Anderson is president of Pro-Tech
tance of having a unified voice in Washington Interconnect Solutions.
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TOP TEN The Doctor’s In: Beyond the Horizon—
EDITOR’S
PICKS
Recollections on Deming
In the early 1990s, I was working for EMD
Associates, an EMS company (now a
Benchmark Electronics operation in
Winona, Minnesota), when I became
familiar with Dr. W. Edwards Deming. EMD
was an early entrant into the SMT provider
world, and we were very focused on
quality. Deming was one of several experts
that we used as a guide for our company.
Rewarding Careers
Take advantage of the opportunities we
are offering for careers with a growing test
engineering firm. We currently have several Sales Engineer SMT North Mexico
openings at every stage of our operation.
Rehm Thermal Systems, a leading German
The Test Connection, Inc. is a test engi-
manufacturer of reflow soldering systems with
neering firm. We are family owned and oper-
convection or condensation and drying and
ated with solid growth goals and strategies. coating systems, has produced energy-efficient
We have an established workforce with sea- manufacturing equipment for the electronics and
soned professionals who are committed to photovoltaics industry since 1990. We also offer
meeting the demands of high-quality, low- tailor-made applications related to the soldering,
cost and fast delivery. coating and hardening of modules.
TTCI is an Equal Opportunity Employer.
We offer careers that include skills-based Responsibilities:
• This position is responsible for expanding
compensation. We are always looking for
our customer network and maintaining
talented, experienced test engineers, test existing customer relationships in the
technicians, quote technicians, electronics Northeast Mexico region. The Sales
interns, and front office staff to further our Engineer would work closely with the
customer-oriented mission. German headquarters and the General
Manager Rehm Mexico to implement the
Associate Electronics Technician/ sales strategy.
• A candidate’s proximity to Monterrey,
Engineer (ATE-MD) Mexico, is a plus.
TTCI is adding electronics technician/engineer
to our team for production test support. Qualifications:
• An Engineering degree or comparable
• Candidates would operate the test systems qualification with a strong technical
and inspect circuit card assemblies (CCA) background is required.
and will work under the direction of engi- • Sales-oriented attitude, good communication
neering staff, following established proce- skills and willingness to travel frequently
dures to accomplish assigned tasks. within Mexico is essential.
• Test, troubleshoot, repair, and modify
developmental and production electronics. We offer innovative products, a great dynamic
• Working knowledge of theories of work environment and exciting training opportuni-
electronics, electrical circuitry, engineering ties in our German headquarters.
mathematics, electronic and electrical To learn more about Rehm Group please visit
testing desired. our website at www.rehm-group.com.
• Advancement opportunities available.
• Must be a US citizen or resident. Please send resumes to: Mr. Luis Garcia at
luis.garcia@rehm-group.com.
Regional Manager
Sales Representatives West Region
General Summary: Manages sales of the company’s
Prototron Circuits, a market-leading, quick- products and services, Electronics and Industrial,
within the Southwest Region. Reports directly to
turn PCB manufacturer located in Tucson, and collaborates with the Americas Manager to
AZ, is looking for sales representatives for ensure consistent, profitable growth in sales
revenues through positive planning, deployment
the Southeastern U.S. territory. With 35+ and management of sales reps. Identifies
years of experience, our PCB manufactur- objectives, strategies and action plans to improve
ing capabilities reach far beyond that of short- and long-term sales and earnings for all
product lines.
your typical fabricator.
DETAILS OF FUNCTION:
• Develops and maintains strategic partner
Reasons you should work with Prototron: relationships
• Solid reputation for on-time delivery • Manages and develops sales reps:
– Reviews progress of sales performance
(98+% on-time) – Provides quarterly results assessments of sales
• Capacity for growth reps’ performance
– Works with sales reps to identify and contact
• Excellent quality decision-makers
– Setting growth targets for sales reps
• Production quality quick-turn services – Educates sales reps by conducting programs/
in as little as 24 hours seminars in the needed areas of knowledge
• Collects customer feedback and market research
• 5-day standard lead time (products and competitors)
• RF/microwave and special materials • Coordinates with other company departments to
provide superior customer service
• AS9100D
• MIL-PRF- 31032 QUALIFICATIONS:
• 5-7+ years of related experience in the
• ITAR manufacturing sector or equivalent combination
• Global sourcing option (Taiwan) of formal education and experience
• Excellent oral and written communication skills
• Engineering consultation, impedance • Business-to-business sales experience a plus
modeling • Good working knowledge of Microsoft Office
Suite and common smart phone apps
• Completely customer focused team • Valid driver’s license
• 75-80% regional travel required
Superstar?!
quality customer service experience to our
current and future customers in the print-
ed circuit board and microelectronic indus-
tries. We are looking for bright and talented
Insulectro, the largest national people who share that mindset and are en-
ergized by hard work who are looking to be
distributor of printed circuit board part of our continued growth.
materials, is looking to add super- Do you enjoy diagnosing machines and
stars to our dynamic technical and processes to determine how to solve our
customers’ challenges? Your 5 years work-
sales teams. We are always look-
ing with direct imaging machinery, capital
ing for good talent to enhance our equipment, or PCBs will be leveraged as you
service level to our customers and support our customers in the field and from
drive our purpose to enable our your home office. Each day is different, you
may be:
customers to build better boards
faster. Our nationwide network • Installing a direct imaging machine
• Diagnosing customer issues from both
provides many opportunities for
your home office and customer site
a rewarding career within our • Upgrading a used machine
company. • Performing preventive maintenance
We are looking for talent with • Providing virtual and on-site training
solid background in the PCB or • Updating documentation
PE industry and proven sales Do you have 3 years’ experience working
experience with a drive and atti- with direct imaging or capital equipment? En-
joy travel? Want to make a difference to our
tude that match our company cul-
customers? Send your resume to N.Hogan@
ture. This is a great opportunity to MivaTek.Global for consideration.
join an industry leader in the PCB
and PE world and work with a ter- More About Us
MivaTek Global is a distributor of Miva Tech-
rific team driven to be vital in the nologies’ imaging systems. We currently have
design and manufacture of future 55 installations in the Americas and have ma-
circuits. chine installations in China, Singapore, Korea,
and India.
CAD/CAM Engineer
Become a Certified IPC The CAD/CAM Engineer is responsible for review-
Master Instructor ing customer supplied data and drawings, perform-
ing design rule checks and creation of manufactur-
ing data, programs and tools required for the manu-
Opportunities are available in Canada, New Eng- facture of PCB.
land, California, and Chicago. If you love teaching
people, choosing the classes and times you want to ESSENTIAL DUTIES AND RESPONSIBILITIES
work, and basically being your own boss, this may • Import Customer data into various CAM systems.
• Perform design rule checks and edit data to
be the career for you. EPTAC Corporation is the lead- comply with manufacturing guidelines.
ing provider of electronics training and IPC certifi- • Create array configurations, route, and test
cation and we are looking for instructors that have programs, penalization and output data for
a passion for working with people to develop their production use.
skills and knowledge. If you have a background • Work with process engineers to evaluate
in electronics manufacturing and enthusiasm for and provide strategy for advanced processing
as needed.
education, drop us a line or send us your resume. • Itemize and correspond to design Issues with
We would love to chat with you. Ability to travel re- customers.
quired. IPC-7711/7721 or IPC-A-620 CIT certification • Other duties as assigned.
a big plus.
ORGANIZATIONAL RELATIONSHIP
Reports to the engineering manager. Coordinates
Qualifications and skills activities with all departments, especially manufac-
• A love of teaching and enthusiasm to help turing.
others learn
• Background in electronics manufacturing QUALIFICATIONS
• Soldering and/or electronics/cable assembly • A college degree or 5 years’ experience is
required.
experience • Good communication skills and the
• IPC certification a plus, but will certify the ability to work well with people is essential.
right candidate • Printed circuit board manufacturing knowledge.
• Experience using Orbotech/Genflex CAM
Benefits tooling software.
• Ability to operate from home. No required
PHYSICAL DEMANDS
in-office schedule Ability to communicate orally with management
• Flexible schedule. Control your own schedule and other co-workers is crucial. Regular use of the
• IRA retirement matching contributions after phone and e-mail for communication is essential.
one year of service Sitting for extended periods is common. Hearing
• Training and certifications provided and and vision within normal ranges is helpful for normal
maintained by EPTAC conversations, to receive ordinary information and
to prepare documents.