CHCCCS011 STUDENT WORKBOOK (WORD) (C3) .v1.1

STUDENT ASSESSMENT
BOOKLET
CHCCCS011 MEET PERSONAL SUPPORT
NEEDS
Student first name: Durga________________________________________________________________________
Student last name: Khadka_______________________________________________________________________

© 2015 RTO Advice Group Pty Ltd
Eduworks Resources is a division of RTO Advice Group Pty. Ltd.
Cover image © Bigstock www.bigstock.com

CONTENTS
ASSESSMENT OVERVIEW.............................................................................................................................................................................. 4
ABOUT YOUR ASSESSMENTS..................................................................................................................................................................... 4
ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1..................................................................................................... 7
ASSESSMENT TASK 1: WRITTEN QUESTIONS................................................................................................................................... 9
ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 2.................................................................................................. 25
ASSESSMENT TASK 2: CASE STUDY..................................................................................................................................................... 27
ASSESSMENT TASK 3: ROLE PLAY......................................................................................................................................................... 33
ASSESSMENT TASK 4: WORKPLACE OBSERVATION TASKS.................................................................................................... 41
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© 2015 Eduworks Resources, a division of RTO Advice Group Pty Ltd Page 3
ASSESSMENT OVERVIEW
This Student Assessment Booklet includes all your tasks for assessment of CHCCCS011 Meet personal
support needs.
ABOUT YOUR ASSESSMENTS

This unit requires that you complete 4 assessment tasks. You are required to complete all tasks to
demonstrate competency in this unit.
Assessment Task About this task
Assessment Task 1: Written questions You must correctly answer all questions to show that you
understand the knowledge required of this unit.
Assessment Task 2: Case study You are to read the case study and complete the questions.
Assessment Task 3: Role plays You are to do this task in your workplace. You will be
observed:
 transferring a person in and out of a vehicle
 transferring a client from a bed to a chair
 using a hoist in a falls recovery situation.
Assessment Task 4: Workplace You are to be observed in your workplace supporting at least
observation tasks two clients with a variety of personal care needs.
Supporting resources
You may like to look at the following websites, books and documents for more information about the topics
related to this unit:
 Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
 Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.
How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.
Instructions about submission can be found at the beginning of each assessment task.
Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for
each task, making sure you sign the student declaration.
Your assessor will give you feedback about how well you went in each task, and will write this on the back of
the Task Cover Sheet.
Make sure you photocopy your written activities before you submit them – your assessor will put the
documents you submit into your student file. These will not be returned to you.
Assessment appeals
You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to
your Student Handbook for more information about our appeals process.
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Assessment plan
The following outlines the requirements of your final assessment for this unit. You are required to complete all
tasks to demonstrate competency in this unit.
Your assessor will provide you with the due dates for each assessment task. Write them in the table below.
Assessment Requirements Due date
1. Written questions
2. Case study
3. Role plays
4. Workplace observation tasks
AGREEMENT BY THE STUDENT
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure
you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment?  Yes  No
Do you understand the requirements of this assessment?  Yes  No
Do you agree to the way in which you are being assessed?  Yes  No
Do you have any special needs or considerations to be made for this assessment?  Yes  No
If yes, what are they?
__________________________________________________________________________________________
Do you understand your rights to appeal the decisions made in an assessment?  Yes  No
Student name: Durga khadka_________________________________________________________________________
Student signature: Durga______________________________________ Date: 31/12/2022________________________
Assessor name: _____________________________________________________________________________________
Assessor signature: _____________________________________________________ Date: ________________________
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ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1
Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.
Name: Durga khadka
Date of birth: 31/12/2022 Student ID:
Unit:
 CHCCCS011 Meet personal support needs
Student to complete Assessor to complete
Student
Resubmission? Sufficient/
Assessment Task Y/N initials insufficient Date
Written questions
STUDENT DECLARATION
I Durga declare that these tasks are my own work.
None of this work has been completed by any other person.
I have not cheated or plagiarised the work or colluded with any other student/s.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
Student signature: Durga
Student name: Durga khadka
Date: 25/08/2023
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ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback.
A copy must be supplied to the office and kept in the student’s file with the evidence.
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Assessor signature: __________________________________________________________________________________
Assessor name: _____________________________________________________________________________________
Date: ______________________________________________________________________________________________
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ASSESSMENT TASK 1: WRITTEN QUESTIONS
TASK SUMMARY:
 This is an open book test – you can use the Internet, textbooks and other documents
to help you with your answers if required.
 You must answer all questions correctly.
 Write your answers in the space provided.
 If you need more space, you can use extra paper. All extra pieces of paper must
include your name and the question number/s you are answering.
 You may like to use a computer to type your answers. Your assessor will tell you if
you can email them the file or if you need to print a hard copy and submit it.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

 Access to textbooks and other learning materials.
 Access to a computer and the Internet (if you prefer to type your answers).
WHEN DO I DO THIS TASK?

 You will do this task in your own time.
 Write in the due date as advised by your assessor: _____________________________________
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will
need to do one of the following:
 Answer the questions that were incorrect in writing.
 Answer the questions that were incorrect verbally.
WRITTEN QUESTION ANSWER GUIDANCE

The following written questions may use a range of ‘instructional words’, such as ‘identify’ or ‘explain’. These
words will guide you as to how you should answer the question. Some questions will also tell you how many
answers you need to give – for example, ‘Describe three strategies…’
 Describe – when a question asks you to ‘describe’, you will need to state the most noticeable qualities or
features. Generally, you are expected to write a response of two or three sentences in length.
 Discuss – when a question asks you to ‘discuss’, you are required to point out important issues or features
and express some form of critical judgment. Generally, you are expected to write a response of one or two
paragraphs in length.
 Explain – when a question asks you to ‘explain’, you will need to make clear how or why something
happened or the way it is. Generally, you are expected to write a response of two or three sentences in
length.
 Identify – when a question asks you to ‘identify’, you will need to briefly describe the required information.
Generally, you are expected to write a response of two or three sentences in length, although for some
questions you may only need to write a few words or just a sentence.
 List – when a question asks you to ‘list’, this means you will need to briefly state information in a list format,
often with a specific number of items indicated. The length of your response may vary from just a few
words to a sentence or two.
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QUESTION 1
a) Identify at least five responsibilities of a personal support worker.
1. Caring for people and families during periods of illness and recovery.
2. Providing personal care such as bedside care, bathing, and dressing for clients.
3. Planning and preparing meals
4. Work together as a team
5. Documentation of the client’s behaviour
b) Describe the role of a personal support provider. In your answer, identify two responsibilities the provider
has towards its clients.
Personal care supports relate to assistance with daily personal activities including assistance with, or
supervision of, personal tasks of daily life. The requirements of personal supports are bed bathing, dressing,
undressing, and grooming. eating and drinking using appropriate feeding techniques, oral hygiene,
shaving, showering, toileting, and the use of continence aids.
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c) Explain what you would do if you were asked to do something outside of your position description or
knowledge and skills?
We should always consult with the supervisor or the manager before proceeding to do the task
d) As a personal care worker you will be required to use correct manual handling techniques. Identify three
situations where you would need to use manual handling.
Transferring clients from bed to the wheelchair

1. Lock the wheelchair.
2. Help the patient turn over onto his or her side, facing you.
3. Put an arm under the patient's upper back with your hand supporting the shoulder. Put your other hand
behind the knees. Swing legs over the edge of the bed, helping the patient to sit up. Three situation where I
would need to use manual handlings are: -
 Toileting
 Bathing
 Wheelchair transfer
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e) Describe the concept of ‘duty of care’.
A duty of care is a legal obligation to take reasonable steps to avoid causing harm to others or their
property.
QUESTION 2
Explain clients’ rights in regards to privacy and confidentiality.
Clients have a right to be told how their information will be used, to make choices about it, control it, to
know when and why it's being shared, and to access and correct it when necessary.
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QUESTION 3
Geraldine, your client, trips over a bucket that has been left in the corridor. Fortunately she is not hurt. You
remove the bucket and put it back in its correct place, in the storeroom.
a) Explain what you need to do in regards to this incident (both verbally and in writing).
How to report verbally:

- Report the incident to the supervisor
How to report in writing:

Write a note
Write an incident report
b) Geraldine wasn’t hurt in this situation. One of your colleagues tells you it’s a waste of time doing all that
reporting when nothing even happened. Describe what you would tell your colleague about the
importance of incident reporting.
Geraldine may have experienced injuries in this care, you must report it because some injuries may go
worse.
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Upon investigation, it is found that the new cleaner left the bucket in the corridor. He is called to the
supervisor’s office and told that his work practices were unsafe – Geraldine could have been seriously hurt.
You overhear one of your colleagues telling Geraldine which cleaner left the bucket out, and they will
probably get fired if they do it again.
c) Explain how privacy and confidentiality has been breached in this scenario.
We are required to follow workplace policies and procedures in relation to privacy, confidentiality and
dignity.
QUESTION 4
In your work you will be required to use computers and devices such as tablets to complete reports and
access information.
a) Identify two ways in which you can ensure you are considering your own health and safety when using
computers.
1. Ensure proper lighting facilities are there

2. Maintain correct posture while using the computer
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b) When using workplace technology to record client information, identify three things you must do to ensure
client information is kept private, secure and safe from unauthorised access.
1. The computers need to be password protected

2. Do not share the password
3. Do not use other persons password
QUESTION 5
Elsie has dementia. She is a resident in a high-care nursing home. She needs significant help with personal
care, including showering, grooming, dressing, feeding, toileting and transferring.
Damien is a young man with MS. He has sound cognitive ability but is dependent on his wife for assistance
with all activities of daily living. His wife needs to go to hospital so she has arranged for home nursing while
she is unable to look after Damien. Damien will tell the carers what he requires and how he likes things to
be done.
Jessie cares for her mother, Maria, who lives next door to her. Maria is frail but has full cognitive function
and is able to undertake most activities of daily living without assistance. Jessie is having a baby in four
weeks’ time.
Jessie has arranged for her mother to go into respite care for a month after the baby is born so she has
some time to recover from the birth and get used to her role as a mother. She is relieved that Maria will be
safe and have meals cooked for her.
In approximately 100 words, describe the differences between provision of personal care for each of these
situations.
Elsie has received long term care. Her support must continue till her demise. Due to her dementia, her
personal care worker will need some additional skills. Damien is in a similar circumstance that necessitates
immediate intervention. Damien’s wife would be able to assist him upon her discharge from the hospital.
He would be able to communicate with caregiver about his wants and needs to the caregiver. Maria will
require a brief period of respite care. After her grandson is born, her daughter would look after her once
more. She may require some personal care.
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QUESTION 6
Molly is usually upbeat and a delight to work with. Today she seems a bit down and not herself. She says
she is feeling old and tired. You spend time doing her hair and helping her put on a bit of makeup. Molly
asks if you can do her nails. When you have finished, she looks in the mirror and smiles sadly. She tells you
she wishes the inside felt as good as the outside looked.
You ask her some questions to try and find out more about how she is feeling and why. She eventually
admits that she has had some toileting accidents over the past few days and has hidden it from everyone
because she is so embarrassed. She said her feet have been hurting and this has impacted on her ability
to get to the bathroom in time.
Explain what you would need to do now that Molly has disclosed this information.
We would need to notify the supervisor of the incident. Molly will be required more support due to the
development of specific health conditions. Her condition requires examination and assessment. She
requires and adjustment to her personal care requirements
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QUESTION 7
a) Why is it important to wash from front to back when cleaning the perineal area?
To prevent spreading faecal matter from anal area to vagina or urethra (opening to bladder).
b) When cleaning the perineal area, what should you do to maintain the client’s privacy and dignity?
Whenever possible, try to show them that you are providing some privacy. Perhaps we can give them a
towel to drape over their lap after helping them onto the toilet, for example. If you have helped the person to
the restroom step out and close the door until they need you again.
c) When bathing a client, explain how you should use communication skills to make the experience easier
and as comfortable as possible for the client.
We can use non-verbal communication skills appropriately. Always put a towel or cover sheet on the
client’s body so that the full body is covered. The door of the room should be locked, and the window’s
blinds and drapes should be closed.
d) When bathing or showering a client, you will be maintaining their personal hygiene. Explain what else you
should be checking for.
Communication eases the situation while having a bath. The client will feel comfortable if you explain to
them what is going to happen or what the client must do.
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e) Identify two activities you would do when helping a client with grooming and briefly explain each.
You need to check for any injuries that the client might have which includes cut, bruise, abrasion etc. You
try to identify whether there was an abuse involved or not. You also look for any possible change in their
body condition such as loss of hair, dry skin, loss of weight, sores, or ulcers
f) When you have helped clients with grooming, you should always ensure they get a chance to look in the
mirror. Explain why this is an important part of the process.
It makes them happy to see clean tidy.
g) Identify two cultural considerations do you need to think about when helping clients with personal
hygiene and grooming tasks.
As a support worker, it is important to understand the cultural aspects of grooming. Hair styles and beards
may vary across cultures, and nail polish, hair styles, and makeup may also differ.
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QUESTION 8
Geda has dementia. She is able to brush her own teeth, but forgets when they need to be cleaned and
often forgets the process she needs to follow.
a) List the support you would give Geda to clean her teeth.
Make timetable and tell Geda when to brush the teeth.

-Make everything available to her such as brush, toothpaste, glass of water.
-Remind her every step of the process
-Provide assistance if she requires.
b) Explain why it is important for Geda to clean her teeth regularly.
If she does not clean her teeth regularly, she might inflict with tooth decay, gum disease, infection, eating
difficulty, loss of weight, bad breath etc
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Margot wears dentures. She is no longer able to clean them or put them in or take them out.
c) Explain what hygiene procedures you need to follow before handling Margot’s dentures.
She needs to wash her hands before and after the handling of dentures.
d) When removing dentures, it is important to check Margot’s mouth and gums. Identify two things you need
to look for when checking a client’s mouth.
Must do check for client’s mouth.

-Check the denture fits properly or not
-Inspect the conditions of the remining teeth
-Gum bleedings
-Swelling gums
-Signs of infections
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QUESTION 9
a) Lisa has sickness and diarrhoea. Identify the major body system involved.
Gastrointestinal System
b) Gerald has bad eczema. Identify the major body system involved.
Immune system (affects skin)
c) Marion has suffered a heart attack. Identify the major body system involved.
Cardiovascular Disease
d) Martin has Parkinson’s disease. Identify the major body system involved.
Central nervous system
e) Allira has a urinary tract infection. Identify the major body system involved.
Urinary system
f) Galen has been getting sick a lot lately. Identify the major body system involved.
Immune system
g) Marion has now been diagnosed with diabetes. Identify the major body system involved.
Endocrine system
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h) Ginny has been subjected to a long period of bed rest. Explain what this does to the muscular system.
Muscle atrophy
QUESTION 10
Barry is in his 50s. He has had a stroke, which has affected his right side and restricted his movement. He
cannot use his right hand to grip. He can walk with a stick. His wife left him last year – she used to do all the
cooking.
Barry is depressed and feels he can’t do anything for himself. His daughter tries to persuade him to do
things for himself more.
He has personal care to get him up in the morning, shower him and get him a cup of tea. He has meals on
wheels which he hates but is not able to make food for himself, or even a cup of tea.
Barry’s care has been reviewed and the occupational therapist visits Barry in the home and suggests she
works with him to improve his ability to do his activities of daily living.
She arranges a microwave for him and shows him how to use it. She also arranges a tipper for the kettle
so that he does not need to grip it.
The OT builds up his experience with the kettle and the microwave. As he gains confidence with this he
also learns how to make simple dishes on the stove. A nutritionist visits to provide advice to Barry about
the importance of good nutrition.
A friend visits after a month and is surprised when Barry dishes up sausages and mash and a big fresh
salad for lunch washed down with a mug of tea. He notices that Barry seems a lot less depressed.
a) Explain how this reablement approach has assisted Barry with his health and wellbeing.
The Reablement Approach is a deliberate approach to community care and assistance for older adults with
the purpose of assisting them in re-establishing daily living skills and community connections through a
time-limited, goal-oriented programme. The caregiver has facilitated the following for Barry- Barry can feed
himself independently. Barry will feel less depressed, and his health condition will improve. His overall well-
being will improve as well.
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b) Identify at least two consequences if Barry had not received support.
Depression
Anxiety
QUESTION 11
Gemma removes her gloves after dressing a client’s wound. She does not wash her hands because her
hands were protected from infection by the sterile gloves.
Is this correct infection control procedure? Explain your answer.
No, this is not the correct infection control procedure. Gemma has not followed the proper infection control
procedure. She should wash her hands after removing the gloves. If she does not do that contamination
might spread to her wrist and above.
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QUESTION 12
Having someone help you with personal support activities can be quite overwhelming and can lead to a
range of emotions and responses.
a) List three ways in which a client may be impacted by the provision of personal care activities.
1. Personal care activities influence the health, well-being, and emotion of client
2. Consider the client’s physical and sensory needs
3. Consider the client’s developmental impairment which includes self-care/mobility, learning, money
management, and receptive and expressive language.
b) Explain why it is important to discuss these impacts with your supervisor.
Personal care activities should be discussed with the supervisor, as the supervisor may need to adjust.
Supervisors must devise solutions for resolving the condition, ascertain the requirement for new equipment,
and implement an updated care plan.
What do I need to hand in for this task? Have I completed this?
Your answers to each question 
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Name: Durga khadka
Unit:
Student
Case study
STUDENT DECLARATION
I Durga declares that these tasks are my own work.
Student signature: Durga_______________________________________________________________________________
Student name: Durga khadka___________________________________________________________________________
Date: 26/08/2023______________________________________________________________________________________
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ASSESSOR FEEDBACK
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Assessor name: _____________________________________________________________________________________
Date: ______________________________________________________________________________________________
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ASSESSMENT TASK 2: CASE STUDY
TASK SUMMARY:
You are to read the case study and complete the questions that follow.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

 Access to textbooks and other learning materials
 Access to a computer and the Internet (if you prefer to type your responses).
WHEN DO I DO THIS TASK?

 You will do this task in your own time.
 Write in the due date as advised by your assessor: _____________________________________
If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will
need to do one of the following:
 Answer the questions that were incorrect in writing.
 Answer the questions that were incorrect verbally.
CASE STUDY: IRIS
Iris receives Home and Community Care Services to provide her with personal care services.
A review of her individualised plan indicates the following:
The HACC worker visits three times a week to shower Iris. She also has cleaning services once a week.
The cleaners only do the bathroom and toilet as Iris has been able to manage vacuuming, dusting and
general cleaning herself.
Iris has recently had a hip replacement. She is out of hospital and is now recovering at home. The HACC
worker has called to discuss whether her services are now adequate.
She says that she doesn’t feel up to heavy work, but would still like to do as much cleaning as she is able
to. She also finds standing at the stove to cook her meals difficult.
She has received some equipment from the hospital to help her – a raised toilet seat and a front-wheeled
walker. Iris says that she is not sure how she will go in the shower because she feels a bit unsteady.
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1. List three additional cleaning services you would recommend to Iris.
1. Sweeping
2. Changing bed sheets
3. Loading washing machine and hanging clothing
2. Identify two cleaning jobs that Iris would still be able to do. Explain your rationale.
1. General cleaning and tidy

2. Some sort of dusting.
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3. Identify one suggestion you would make to Iris about cooking meals.
Cooking meals- She needs to cook meals that require less preparation. She could organize a meal on
wheels service. Also, she could ask the family members to help out in the preparation of food
4. Identify one piece of equipment that can assist Iris in the shower.
The following are the shower aids that can be introduced. Handheld shower head, grab rails, shower seats,
non-slip mats.
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5. Identify one more aid that Iris would find helpful as she recovers from her hip replacement.
Walker/cane
6. Assume that it is several months later and Iris has been doing well. She expresses to you that she is ready
to stop using her raised toilet seat and walker. Explain how you would work with both Iris and your
supervisor to determine whether the changes can be made, and if any adjustments are required.
The following are the aids that can be introduced are Handheld, grab rails, shower seats, non-slip mats for
her safety.
What do I need to hand in for this task? Have I completed this?
Your answers to each question 
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Name: Durga khadka
Unit:
Student
Role play 1
Role play 2
Role play 3
STUDENT DECLARATION
I Durga declares that these tasks are my own work.
Student signature: Durga_____________________________________________________________________________
Date: 25/08/2023____________________________________________________________________________________
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ASSESSOR FEEDBACK
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Assessor name: _____________________________________________________________________________________
Date: ______________________________________________________________________________________________
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ASSESSMENT TASK 3: ROLE PLAY
TASK SUMMARY:
You will need to do this task in your workplace. The task has three parts:
 Part 1: Transfer person in and out of a vehicle
 Part 2: Transfer client from bed to chair
 Part 3: Falls recovery using hoist.
PART 1: TRANSFER PERSON IN AND OUT OF A VEHICLE
WHAT DO I NEED IN ORDER TO COMPLETE PART 1 OF THIS ASSESSMENT?

 Access to a vehicle
 A person to play the role of the client – this may be a colleague or a real client (however, if a real client is
to participate, you must obtain permission from the client and also your supervisor to proceed)
 A walking aid (wheeled walker)
 Client’s possessions (a purse and some papers)
 Workplace policy and procedure for transferring clients.
WHEN DO I DO PART 1 OF THIS ASSESSMENT?

 You will do this task during your assessor’s visit to your workplace.
 Write in the date of your assessor’s workplace visit: _____________________________________
If your assessor sees that you have not shown appropriate skills or knowledge, they will give you some
feedback and you will need to do the specific task again.
INSTRUCTIONS:
Your client
Your client, who is elderly and frail, is on the way to their doctor’s appointment. Your client will be role played
by one of your colleagues or your assessor. Your assessor will provide you with information about the
physical and sensory needs of your client. Ask questions to confirm the assistance that you need to provide if
you are unsure.
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Your assessor will be looking to see that you:
 Apply a positive approach during your client interaction
 Talk to the client to find out how much support they need in regards to getting in and out of the vehicle
 Assess how much the client is able to do for themselves
 Communicate with the client throughout the process to let them know what is happening and provide
them with instructions for what they need to do for themselves
 Consider any safety issues related to this activity (to yourself and the client)
 Take action to reduce the risks identified
 Prepare for the task by ensuring:
– the vehicle is parked in an accessible position
– the seat is in the correct position
– the seatbelt is accessible
 Follow procedure to transfer the client into the vehicle
 Settle the client into the vehicle so they are comfortable and are safe to travel, including checking:
– the seatbelt is securely fastened
– the seat is adjusted correctly
– the client is comfortable
– the client has what they need
 Follow procedures to transfer the client out of the vehicle.
Following the observation task you must answer the following verbal questions.
a) What risks did you identify when transferring the client?
b) What did you do to reduce these risks?
c) What physical and sensory needs did the client have?
d) How did these physical and sensory needs change the way in which you performed the task?
e) How much was the client able to participate? How did you encourage their participation?
f) What would you have done if the client had told you they were feeling dizzy when they got out of the
vehicle?
What do I need to hand in for Part 1 of this task? Have I completed this?
You do not need to submit anything for this task
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PART 2: TRANSFER PERSON BETWEEN A BED AND A CHAIR

 A bed
 A chair
 Cushions and a knee rug
 A person to play the role of the client
 Workplace procedure for transferring clients.

 You will do this task during your assessor’s visit to your workplace service.
INSTRUCTIONS:
Your client
Your client, who is elderly and frail, needs to be transferred between the bed and chair. The role of the client
will be played by one of your colleagues or your assessor. You are to assume it is the morning and your client
has not been awake for long.
Your assessor will provide you with information about the physical and sensory needs of your client. Ask
questions to confirm the assistance that you will need to provide if you are unsure.

 Talk to the client to find out how much support they need in regards to getting out of bed and to the
chair
 Prepare for the task by:
– checking that the path between the bed and the chair is free of obstacles
– making sure the chair is in position and ready for the client.
 Follow procedures to transfer the client from the bed to the chair
Following the observation task you must answer the following verbal questions:
a) What risks did you identify when transferring the client?
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f) What would you have done if the client told you they were feeling pain when they were lying in bed?
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PART 3: RECOVER CLIENT FROM FLOOR USING A PORTABLE HOIST

 Portable hoist suitable for lifting a person from the floor
 Operating instructions/procedures for the hoist being used
 A chair
 A blanket or throw
 A person to play the role of the client
 A person to play the role of the colleague who assists
 Workplace procedure for falls recovery.

 You will do this task during your assessor’s visit to your workplace service.
INSTRUCTIONS:
You will need one of your colleagues to play the role of the carer who will help you with the client.
Your client
Your client, who is frail and has dementia, has fallen. You and your colleague will need to lift the client using a
portable hoist and help them into a chair. The role of the client will be played by one of your colleagues or
your assessor. Your assessor will provide you with information about the physical and sensory needs of your
client. Ask questions to confirm the assistance that you will need to provide if you are unsure.

 Identify the client’s individual needs and confirm their needs for assistance
 Prepare for the task by:
– preparing the hoist for use as per instructions
– adjusting the hoist for use by the client
– ensuring a chair is ready and in position
 Follow workplace procedures and hoist instructions to lift the client safely
 Settle the client into their chair so they are comfortable and have what they need
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Following the observation task you must answer the following verbal questions:
a) What risks did you identify when recovering the client from their fall?
f) What would you have done if the client became frightened during the transfer?
g) What workplace documentation needs to be completed following this client’s fall and recovery?
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Students: Please fill out this cover sheet clearly and accurately for this task. .
Name: Durga khadka
Date of birth:14/04/1995 Student ID:
Unit:
Student
Workplace observation tasks
STUDENT DECLARATION
I Durga declare that these tasks are my own work.
Student signature: Durga _____________________________________________________________________________
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Date: 25/08/2023____________________________________________________________________________________
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ASSESSOR FEEDBACK
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____________________________________________________________________________________________________
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Assessor name: _____________________________________________________________________________________
Date: ______________________________________________________________________________________________
732690655.DOCX

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STUDENT ASSESSMENT

Student first name: Durga________________________________________________________________________

Student last name: Khadka_______________________________________________________________________

Eduworks Resources is a division of RTO Advice Group Pty. Ltd.

Cover image © Bigstock www.bigstock.com

ABOUT YOUR ASSESSMENTS

Assessment Task About this task

How to submit your assessments

Assessment Task Cover Sheet

Assessment Requirements Due date

4. Workplace observation tasks

AGREEMENT BY THE STUDENT

Do you understand the requirements of this assessment?  Yes  No

Student name: Durga khadka_________________________________________________________________________

Student signature: Durga______________________________________ Date: 31/12/2022________________________

Assessor name: _____________________________________________________________________________________

Assessor signature: _____________________________________________________ Date: ________________________

Name: Durga khadka

Date of birth: 31/12/2022 Student ID:

Student to complete Assessor to complete

I Durga declare that these tasks are my own work.

None of this work has been completed by any other person.

Student signature: Durga

Student name: Durga khadka

Assessor signature: __________________________________________________________________________________

Assessor name: _____________________________________________________________________________________

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

WHEN DO I DO THIS TASK?

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

WRITTEN QUESTION ANSWER GUIDANCE

Transferring clients from bed to the wheelchair

How to report verbally:

How to report in writing:

1. Ensure proper lighting facilities are there

1. The computers need to be password protected

It makes them happy to see clean tidy.

Make timetable and tell Geda when to brush the teeth.

b) Explain why it is important for Geda to clean her teeth regularly.

Must do check for client’s mouth.

Immune system (affects skin)

Central nervous system

Is this correct infection control procedure? Explain your answer.

b) Explain why it is important to discuss these impacts with your supervisor.

What do I need to hand in for this task? Have I completed this?

Your answers to each question 

Name: Durga khadka

Date of birth: 14/04/1995 Student ID:

Student to complete Assessor to complete

I Durga declares that these tasks are my own work.

None of this work has been completed by any other person.

Student signature: Durga_______________________________________________________________________________

Student name: Durga khadka___________________________________________________________________________

Assessor signature: __________________________________________________________________________________

Assessor name: _____________________________________________________________________________________

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

WHEN DO I DO THIS TASK?

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

Student signature: Durga______________ Date: 31/12/2022

Assessor signature: _____________________________ Date: