Professional Documents
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Jey Shanker
Jey Shanker
Jey Shanker
E- mail: jeys@gmx.com
Skype: jeys.com
Mobile: +6016 222 5719
Employment : Ericsson (M ) SDN BHD 1st AUGUST 2021 Until to Date 2022
Position : Fiber Implementation Project Coordinator – Project DNB [Digital National Berhad] 5G
1111111111 Malaysia
•Support CPM on managing day-to-day operations including setting targets for milestones and adhering
1to deadline
•Delegating tasks on the project to ASP/Vendors for best positioned to complete them such as BM
1Access ,Local Council Approval & Infraco Approval Submission for PTW approval prior to OSP & ISP &
1CSR Deployment completion.
•Making effective decisions by driving Weekly Cadence & Hurdle Meeting with ASP/Vendor to progress
1with the project delivery
•Serving as a Single Point of Contact for ASP/Vendors for streamlining updates and team actions
1synergy via GRP Whatsapp Creation
•Communicating with regional executives to keep the project aligned with their goals
•Performing quality control on the project throughout development to maintain the standards expected
1by Coordinating inbetween E// MS OPS & FO team for CRQ & KRF escalation prior to Punchlist
1Clearance before Site Onboarding with MNO Network
•Reporting KPI via Daily Planning Management Tracking(DPM) Tools
•Drive implementation improvements via internal Training & Quality Audit
•Plan Acceptance with E//MS Team for Fiber OSP/ISP/CSR Installation Audit
•Timely submission of PAC & FAC Documents upon task completion for Billing and Invoicing
•Completed 1400 sites from OCT’21 till FEB’23
Employment : GCI SCIENCE & TECHNOLOGY (M ) SDN BHD 7 OCT 2019 – 29 FEB 2020
Position : Project Coordinator - ZTE Malaysia - TM Project
Duties : Overall Responsibilities
•Coordinate major customers roll-out (installation & service project) throughout region and other
1customer initiatives
• Proactive monitors day to day SLA compliance
• Work with other internal operation departments to ensure each projects required objective are being
met
• Serve as direct and main point contact for multiple progress updates e
1EPMS/ME/TSSR/RAN/MW/QHSE-L1
• Responsible for customers and executive level managements reporting
• Effectively manage customers and internal issues escalation
• Sourced, recruited and on boarded qualified contractors for a specific project
• Coordinate technical schedule and managed relationship
• Well knowledge in ordering materials for new installation and faulty replacements.
• Manage RMA’s track and locate equipment’s
• Track and analyse overall project performance, develop strategies improvements based off findings
Employment : OCK Setia Engineering Sdn Bhd 5 FEB 2019 to 30 AUG 2019
Position : Site Engineer – NOKIA Malaysia – UMobile Project
Duties : Overall Responsibilities
• Manage site all activities network related site installation, commissioning and integration of 5G-
1Airscale Node-B product.
• Manage PentaBand 10-port antenna system installation meet VSWR requirement below the range.
• Wavence transmission microwave IDU/ODU radio system, manage installation standard as per Nokia
1& Umobile specification
• Involve in operation, maintenance and fault digenesis and responsible to send faulty material to
1warehouse with the faults reports
• Supervise team members performing installations, repairs and SW upgrading
• Analyzing & Rectifying BTS and MW Transmission related alarm Outage Analysis, cause tracking,
1action plan and improvements of NQI with coordination our RF & Transmission team.
• Conduct join site acceptance & test with customer and partners
• Closely follow-up on site issues as punch-list highlighted by customer NOD-NIC
• Responsible for site defects fully cleared and sites successfully handover
• Active leader of team organized by the customer and responsible for troubleshooting of unwanted
1internal and external alarms, replacement of 11required hardware related with (Commissioning and
1Installation
• Nokia NodeB, Microwave, Elteck power system including software1hardware upgrading’s
• Provide remote technical support for local SW / HW maintenance activities such as installation & test
1of technical/change notes /change deliveries
• Develop and execute the overall Quality Assurance strategy for all 1type of telecommunication
product
• Communicate with major status of projects QA personnel and 1customer concerns in issues solution
1timely manner
• Deliver weekly, monthly status reports and applied excellent 1escalation skills
• Train new employees & contractors, according to standard operating procedures within the project
1engineering groups
• Develop and execute the overall Quality Assurance strategy for all type of telecommunication product
• Understand customer needs and requirements to develop effective Quality control processes
• Devise and review specifications for products or processes
• Set requirements for raw material or intermediate products for Suppliers and monitor their
1compliance
• Oversee all product development procedures to identify deviations1from Quality standards
• Keep accurate documentation and perform statistical analysis weekly & monthly basis
• Submit detailed reports to project appropriate executives.
• Be on the lookout for opportunities for improvement and develop new efficient Quality
• Improvement plans and set Quality Kpi target.
• Focused in project coast minimising via own REMOTE acceptance tools.
• Highly considered project safety requirement’s QHSSE (Safety working environment’s)
• LTE 2600 & ZTE 8200 Node B Test & Commissioning Engineer.
• In-charge to train subcontractors on proper pre-commissioning and troubleshooting method.
• Monitor Installation standard of Radio Base Station equipment, cabling, RRU & lighting protection
1unit.
• Installation of ZTE Rectifiers system and software upgrading.
• Conduct site Quality Audit as soon site installation completed.
• Handle PAC with customer and rectify defect on site immediately.
• Prepare report for project team on clusters swap actual readiness.
• Act as tier2 in alert response and incident/problem resolution, as well as in identifying production
1related
• incidents and issues
• Alarm detection of system application, or performance degradation unavailability’s. Also track the
1resolution of any system or application 11problems.
• Support troubleshooting node-B, microwave link, network routers, 11switches
1Cisco/MPLS/Juniper/VoIP network
• transport devices outage remotely.
• Handling T-T (trouble ticket) and immediate notification and updates to key individuals/groups.
• Conduct software upgrading for node-B and Microwave remotely.
• Provide training for NOC civilians team on proper outage log-files1retrieving method etc.
• Perform NMS server health check and server stability backup on daily, weekly, monthly basis.
• Perform site handover via NMS terminal with customer to reduce1multiple site visit etc.
• Present weekly report to project heads on network stabilities topologist
• In graph tools.
• P1 Wimax Broadband Project.
• Key person in charge to setup first Microwave trail site for P1 Wimax project in central.
• Install on site and LAB tested various type of Digital Microwave with CAT6 data ports, MPR 9500
1Microwave packet Radio, MXC 9500 Cross Connect Microwave,9400 AWY Digital Microwave Radio
links.
• NMS Engineer & N.O.C Transmission Level 2 remote support.
• Responsible for WBS & Microwave implemented on schedule.
• Conduct on job training for customer and NOC internal staffs on 1353NM NMS server alarm motoring
1method. Proper alarm clearing,NOC trouble ticket opening, proper support for field
1technicians.1before replacing faulty parts, MAP + Networks Elements configuration 11backups using
1proper tools and GUI.
• Alcatel-Lucent Delhi. Khasmir, Jammu, Sri Nagar. ( ITI ASCON ARMY Project )
• Assigned as transmission expert to resolve, frequently failure Alcatel Microwave link in the project.
• Fiber-Rail DWDM 1696MS/1626LM North- South Telecom Malaysia Project.
• Work closely with customer and contractor to perform Integration
• Test and Commissioning at site.
• Handle site handover to customer.
• Position: Site Supervisor & Tester (Project – TM Touch / Astro ) Duties: • Site Survey.
• Handle subcontractor to perform Installation of Stratex microwave.
• Test, Commissioning and alignment the link.
• Participate in cut over with customer.
• Prepare as build & acceptance test report.
• Troubleshooting 2G MBo1 & Mb13 Evolium BTS.
• Integration & do test call for 2G Mbo1 & MBI 3.
• Professional Trainings:
• SEP 2013 - ZTE LTE 2600 test & commissioning standard.
• FEB 2012 - ZTE 8200 node installation test & commissioning and script 11editing.
• JAN 1997 - Ericsson Academy ( Malaysia ) - RBS 2000 Operation & 11Maintenance.
• MAY 2003 - Ericsson Work at Height ( Bangkok ) - Skills to Work on 11Telecommunication Towers.
• JUL 2010 - ZTE Corporations ( Malaysia ) - Wi-Max WBS Test and Commissioning.
• SEP 2007 - Alcatel-Lucent ( Malaysia ) - Wi-Max PDH Microwave 19400AWY
• DEC 2008 - Wi-Max Cross Connect Microwave MXC 9500.
• MAR 2010 - Alcatel-Lucent ( Malaysia ) - Wi-Max Digital Microwave 1Packet Radio MPR.
• OCT 2006 - Alcatel-Lucent ( Malaysia ) - Work Safety & Proper Tools.
• NOV 2007 - MAX Safety & Engineering Training – Intelligent Protection 1Systems.
• JUL 2003 - ISO 9001 : 2000 QMS Awareness ( Malaysia )
• MAY 2005 - AutoCAD Drawing and prepare Site Layout.
Education: SMK Methodist Tg Malim Perak # (1985) to (1986) Sijil Pelajaran Malaysia - SPM ( Malaysian
Certificate of Education )
SMK Methodist Tg Malim Perak # (1982) to (1984) Sijil Rendah Pelajaran - SRP ( Malaysian Lower
Certificate of Education )
SRK Methodist Tg Malim Perak # (1976) to (1981) ( Lower Education ) References: 1) Mr.Tang Yun Geng
Quality EHS Dept Global S
References:
1) Mr.Tang Yun Geng Quality EHS Dept Global Sales & Services ZTE Hi-Tech Park Nanshan District
Shenzen P.R China
Email : tang.yungeng@zte.com.cn
Contact : T: +86 75526774216 M: +86 13870504243