CURRICULUM VITAE NAME : SAVANJANA E-mail + sayanian782@gmail.com Mobile : 4919609972472 ADDRESS Permanent Current Amorageri Mokate Tour Joypur Kothrud Howrah Pune west bengal Maharastra pin-711401 Pin-411038 PERSONAL PROFILE: Name : SayanJana Religion 2 Hindu Father's name Mr. Haradhan Jana Nationality Indian Date of Birth + 18" September, 1998 Community General Gender : Male Marital Single Languages Known: Bengali ,English, Hindi CAREER OBJECTIVE To build career in a growing organization, where | can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational goal and climb the career ladder through continuous learning and ‘commitment, assessing self-improvements with thorough feedbacks. Work Experience: ‘+ Essel Propack Ltd ~Feb’20 to Mar'21 > Worked as a Sales Label 1 > Product Designing > Data Management (Mis) © DBS Mintek Pvt Ltd —Jun’21.. > Assistant Team Leader Inbound ‘* Working as support member under guidance of Team leader handling of ‘Bajaj Finance Ltd Inbound process’. * Daily activities include Floor Management, Dailer Management. Achieving daily productivity marks with procedural quality handling of the process. Daily reports and analysis of the same so as to achieve client requirements. > Email and Chat — ‘Worked as a Supervisor for Email and Chat Process. My role is to Monitor and Handle a customer service portal which provides resolution for product/service. Resolving ticket and following up other ticket as well till the resolution.CURRICULUM VITAE SKILLS Software's handled AUTOCAD Diploma in Financial Accounting [DFA] Microsoft (Word, PowerPoint, Excel) Yellow Al (Chat Messenger) Outlook 365/2007(skilled) EDUCATION Degree/Course } Institute/College } University/Board ] Percentage/CGPA] Year of Passing ana acrecaaitgy | SERENE AREAS OF INTERESTS Training new batches for onboarding. Professional Engagement with authorities. HOBBIES Cricket Traveling Cooking DECLARATION Thereby declare that the above mentioned information true and correct to the best of my knowledge & belief and | bear the responsibility for the correctness of the above mentioned particulars. Place : Date: Signature