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Okan

Kilic

OBJECTIVE EXPERIENCE
27 years old, hard working
2021 – 2023
young professional that’s
motivated by great results
IT-Support
and good work ethic.
KMD Service Desk Kyndryl/IBM

Dublin, Ireland
ADDRESS
Vesterbrogade 28 3,th - Provided 2nd level support to clients across Europe.
7100 Vejle
- Coordinated with over 20 teams for high severity incident resolutions

- Managed Virtual Servers, Outlook exchange, Active Directory

PHONE - Troubleshoot hardware and software issues, ensuring prompt resolutions


+45 50 17 53 78
- Contributed to the development and maintenance of a comprehensive
knowledge base

EMAIL - Efficiency handled ticket capture and dispatch for over 600 clients
okankilic10@hotmail.com
2020 – 2021
IT-support • Northguard • Odense, Fyn
2018 – 2019
Sales development representative• Bizzconia • Istanbul, Tyrkiet
2017 – 2018
Craftsman • Aktiv Pro rengøring • Vejle, Syddanmark
2015 – 2017
Subsitute Employe• Hartmanns vikarbureau • Vejle, 7100

EDUCATION BACKGROUND:
Aalborg handelsskole Vejle, 7100

HF online

FGU Trekanten Vejle, 7100

IT Afdeling

Mølholmsskole Vejle, 7100

9.Klasse
CAPABLE OF SPEAKING:

DANISH: ORAL AND WRITING


ENGLISH: ORAL AND WRITING
TURKISH: ORAL AND WRITING

IT KNOWLEDGE

Microsoft Office & Apps


Windows support 7/10/11
Android & iOS support

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