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1.

Claims Adjuster: Investigates and evaluates insurance claims to determine the


extent of the insurance company's liability and negotiate settlements with
claimants.
2. Claims Examiner: Reviews claims to ensure that they are valid and comply with
the terms and conditions of the policy. They may also work with claims
adjusters to provide support and guidance.
3. Claims Manager: Oversees the claims department and is responsible for
managing the team of claims adjusters and examiners. They may also be
responsible for setting policies and procedures for claims handling and
ensuring compliance with industry regulations.
4. Subrogation Specialist: Investigates claims where the insurance company may
be able to recover costs from a third party and pursues subrogation claims on
behalf of the insurance company.
5. Claims Analyst: Analyzes claims data to identify trends and patterns, and
provides insights to support decision-making in the claims department.
6. Claims Support Staff: Provides administrative and technical support to the
claims department, such as data entry, record keeping, and customer service.
7. Catastrophe Claims Adjuster: Responds to claims resulting from natural
disasters, such as hurricanes or floods.
8. Medical Claims Specialist: Reviews and processes claims related to healthcare
services, including medical treatments, surgeries, and medications.
9. Auto Claims Specialist: Handles claims related to auto accidents, including
property damage and bodily injury claims.
10. Workers' Compensation Claims Specialist: Handles claims related to workplace
injuries or illnesses, including medical treatment and wage replacement
benefits.
11. Property Claims Adjuster: Investigates and evaluates claims related to property
damage or loss, such as from fires or thefts.
12. Liability Claims Adjuster: Investigates and evaluates claims related to liability,
such as from accidents or injuries caused by another person.
13. Fraud Investigator: Investigates suspicious claims and works to prevent
fraudulent activity within the claims department.
14. Salvage and Recovery Specialist: Identifies opportunities to recover or salvage
damaged or stolen property and coordinates the recovery process.
15. Catastrophe Response Manager: Oversees the claims handling process during
and after natural disasters or other catastrophic events.
16. Customer Service Representative: Communicates with customers to answer
questions, provide updates, and resolve issues related to their claims.
17. Claims Auditor: Audits claims files to ensure compliance with industry
regulations and company policies.
18. Claims Trainer: Trains new claims staff on policies, procedures, and best
practices for claims handling.
19. Quality Assurance Analyst: Monitors and evaluates the quality of claims
handling and provides feedback and recommendations for improvement.
20. Litigation Specialist: Works with legal counsel to handle claims that have
escalated to litigation, including providing information and documentation
and appearing in court as needed.
21. Catastrophe Response Coordinator: Coordinates the response efforts of the
claims department during and after natural disasters or other catastrophic
events.
22. Catastrophe Claims Examiner: Works with the Catastrophe Response Manager
and Catastrophe Claims Adjusters to ensure that claims are processed
efficiently and effectively in response to a natural disaster.
23. Claims Data Analyst: Analyzes claims data to identify areas for improvement in
claims handling processes, policies, and procedures.
24. Senior Claims Adjuster: Handles complex claims that require specialized
knowledge and experience, and may provide guidance and mentorship to
other claims adjusters.
25. Claims Escalation Specialist: Handles claims that have been escalated by
customers or other employees and works to resolve the issue in a timely and
efficient manner.
26. Claims Investigator: Conducts investigations into claims to determine their
validity and potential for fraud or misrepresentation.

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