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Replacing DPE Management Module

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VNX 7600 过程

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VNX7600 活动类型: 硬件更换
Disk Processor Enclosure (DPE): Management Module

January 13, 2024 5:34 AM GMT

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使用、复制及分发本出版物中描述的任何软件需要相应的软件许可证。

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发布日期： January, 2024

Dell Technologies Confidential Information version: 7.0.6.78

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 目录

初步活动任务......................................................................................................................3
阅读、理解并执行以下任务...........................................................................................................................3

PDF document #1 ...................................................................................................................6

Dell Technologies Confidential Information version: 7.0.6.78

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初步活动任务

此部分可能包含您在执行此流程之前必须完成的任务。

阅读、理解并执行以下任务

1. Table 1表 1列出了在进行此活动之前您需要注意的任务、注意事项、警告、备注和/或知识库 (KB) 解

决方案。
阅读、了解并在必要时执行此表中包含的所有任务以及相关知识库解决方案中包含的所有任务。

Table 1 表 1 与此活动相关的注意事项、警告、备注和/或知识库解决方案的列表

489302: 如果您在 VNX2 阵列上使用静态数据加密 (D@RE)，请在 NDU 之前执行密钥库备份，并按此

方式将备份映像存储在主机系统上：Unisphere > System > System Management > Backup Keystore
file（Unisphere > 系统 > 系统管理 > 备份密钥库文件）

488877: 在 Rel 33 P155 内的受控重新启动期间，可能会遇到一个或多个 LUN 在移交过程中无法接受

I/O 超过 50 秒的问题。从 Rel 33 P155 升级到任何更高版本的代码时，此问题很有可能会产生影响。在
尝试从 Rel 33 P155 升级时，Dell EMC 强烈建议您在安装任何 VNX OE 版本之前先安装 KB488877-
01.01.5.001-armada64_free.ndu（可通过 support.emc.com 获得）。

301857: 请勿在连接到运行任何 VPLEX GeoSynchrony 版本的 VPLEX 的 VNX 存储处理器上执行 VNX

OE NDU。请勿在连接到运行任何 VPLEX GeoSynchrony 版本的 VPLEX 的任何 VNX 存储处理器上执
行主动存储处理器重新启动。

请参阅

ETA 182792 https://support.emc.com/kb/182792，

ETA 193541 https://support.emc.com/kb/193541，以及

ETA 197315 https://support.emc.com/kb/197315。

302035: 在使用 VMware ESX Server 或 Microsoft Windows 2012 Server 运行 Block 05.33.000.5.051
的 VNX2 阵列中，块重复数据消除功能可能会失去对一组已启用重复数据消除的 LUN 的访问权限。

Dell Technologies Confidential Information version: 7.0.6.78

Page 3 of 18
 2. 这是指向热门服务主题的链接。这些主题可能与此活动相关，也可能无关。这只是一次主动尝试，目的
是让您了解可能与本产品相关的所有知识库文章。

注：在任何给定时间，此产品都可能没有热门服务主题。

VNX Top Service Topics

Dell Technologies Confidential Information version: 7.0.6.78

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Dell Technologies Confidential Information version: 7.0.6.78

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PDF document #1

Dell Technologies Confidential Information version: 7.0.6.78

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EMC® VNX® Series

Replacing a storage processor management

module

November, 2014

This document describes how to replace a storage processor management module in an

EMC® VNX2.

Note

Do not completely remove assembly- or enclosure-level hardware from the system or rack
unless specifically directed. Figures in this procedure depict hardware completely removed
to increase their clarity.

CAUTION

On a system with Data at Rest Encryption enabled, take care that you follow this standard
procedure when replacing system hardware. Improperly removing system hardware can
cause data to be inaccessible.

For additional details on the locations of orderable parts, and their part number labels,
refer to the parts location guide for your specific VNX model. EMC posts and maintains
parts location guides online on the Related Documents section of https://
mydocs.emc.com/VNX. On the Related Documents page, under the VNX Hardware Parts
heading, click on the desired guide.
Topics include:
u Before you begin........................................................................................................ 2
u Preparing the system................................................................................................. 4
u Replacing the faulted hardware component............................................................... 6
u Finishing up............................................................................................................... 8

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Before you begin
Before you begin this maintenance activity, refer to the component handling instructions.
You should also review the entire procedure prior to beginning any maintenance activity
on the system.

Summary of tasks for replacing a management module

To replace a storage processor management module you must complete the tasks below
in the order in which they appear. This document provides instructions for completing
each task.
1. Disabling notifications
2. Diagnose and identify the CRU to replace.
3. Remove the management module.
4. Install the replacement management module.
5. Verify the operation of the new part with Unisphere.
6. Enabling notifications.
7. Return the failed part.

Handling replaceable units

This section describes the precautions that you must take and the general procedures
that you must follow when removing, installing, and storing any replaceable unit. The
procedures in this section apply to replaceable unit handling during hardware upgrades
as well as during general replacement.

Avoiding electrostatic discharge (ESD) damage

When replacing or installing hardware units, you can inadvertently damage the sensitive
electronic circuits in the equipment by simply touching them. Electrostatic charge that
has accumulated on your body discharges through the circuits.
Read and understand the following instructions:
u Provide enough room to work on the equipment.
u Clear the work site of any unnecessary materials or materials that naturally build up
electrostatic charge, such as foam packaging, foam cups, cellophane wrappers, and
similar items.
u Do not remove replacement or upgrade units from their antistatic packaging until you
are ready to install them.
u Gather the ESD kit and all other materials before servicing any units.
u After servicing begins, avoid moving away from the work site; otherwise, you might
build up an electrostatic charge.
u Use the ESD kit when handling any units.
u If an emergency arises and the ESD kit is not available, follow the procedures in
Emergency procedures (without an ESD kit) on page 3
u Use the ESD wristband that is supplied with the server.

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 Replacing a storage processor management module

u To use it, attach the clip of the ESD wristband (strap) to any bare (unpainted) metal
on the cabinet or enclosure, and then put the wristband around your wrist with the
metal button against your skin.

Emergency procedures (without an ESD kit)

In an emergency when an ESD kit is not available, use the following procedures to reduce
the possibility of an electrostatic discharge by ensuring that your body and the
subassembly are at the same electrostatic potential.

CAUTION

These procedures are not a substitute for the use of an ESD kit. Follow them only in the
event of an emergency.
u Before touching any unit, touch a bare (unpainted) metal surface of the enclosure.
u Before removing any unit from its antistatic bag, place one hand firmly on a bare
metal surface of the enclosure, and at the same time, pick up the unit while it is still
sealed in the antistatic bag. Once you have done this, do not move around the room
or touch other furnishings, personnel, or surfaces until you have installed the unit
u When you remove a unit from the antistatic bag, avoid touching any electronic
components and circuits on it.
u If you must move around the room or touch other surfaces before installing a unit,
first place the unit back in the antistatic bag. When you are ready again to install the
unit, repeat these procedures.

Removing, installing, or storing CRUs

Use the following precautions when removing, handling, or storing CRUs:
u Do not remove a faulty CRU from the cabinet until you have the replacement
available.
u Handle a CRU only when wearing an ESD wristband (strap).
l Attach the clip of the ESD wristband to the ESD bracket or bare metal on a cabinet
enclosure.
l Wrap the ESD wristband around your wrist with the metal button against your
skin.
u Handle a CRU gently. A sudden jar, drop, or vibration can permanently damage some
CRUs.
u Never use excessive force to remove or install a CRU. Take time to read the
instructions carefully.

CAUTION

For a module that must be installed into a slot in an enclosure, examine the rear
connectors on the module for any damage before attempting its installation.
u Store a CRU in the antistatic bag and the specially designed shipping container in
which you received it. Use the antistatic bag and special shipping container when you
need to return the CRU.

CAUTION

A sudden jar, drop, or even a moderate vibration can permanently damage some
sensitive FRUs.

Handling replaceable units 3

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 CAUTION

Some CRUs have the majority of their weight in the rear of the component. Ensure that
the back end of the CRU is supported while installing or removing it. Dropping a CRU
could result in personal injury or damage to the equipment.

Preparing the system

Take the following actions to prepare the system for this maintenance activity.

Disabling call home

Use Unisphere or naviseccli to disable call home for the storage system during this
maintenance activity. You can disable call home responses for a user determined time
period between the 30 minute minimum and the 240 minute maximum.

Note

The procedure below details how to disable call home using Unisphere. As an alternative
you can use naviseccli on a Windows management client to disable call home:
naviseccli eventmonitor -monitor -disableresponse -user <username>
-password <password> -scope 0 -server <serverIPaddr> -time <min>

Procedure
1. Log in to the storage system or the Unisphere domain that contains the storage
system.
2. From Unisphere, select System > Monitoring and Alerts > Notification and select the
Distributed Monitors tab.
3. Right click on the name of SP A in the list of distributed monitors for the storage
system on which you are disabling call home and select Disable/Enable Responses.
The Disable/Enable Responses dialog box appears.
4. Select the Disable Responses check box and set a time period during which
responses will be disabled for the anticipated maintenance activity. Then click OK.
In the popup that appears, click Yes to confirm.
5. Repeat these steps for SP B.

Note

You MUST disable responses on BOTH SP A and SP B to disable the storage system
call home responses.

Results
The storage system will not call home or respond to any other template applied to the
storage system for the specified time period.

Note

Disable/Enable Responses (quiet mode) feature will automatically re-enable call home
when the timer you set to disable call home expires. Network connectivity between the
storage system and the call home monitoring station is required for the Software
Assistant to automatically enable call home and verify the call home rules.

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 Replacing a storage processor management module

Checking the system for faulted hardware

Follow the steps below to verify the status of the system's hardware components.

Diagnosing faulted storage system hardware components

Use this procedure to log in to EMC® Unisphere™ and check for any faulted hardware
components in the storage system.
Procedure
1. Start Unisphere for the storage system by entering the storage processor IP address in
a browser window.
2. In the system drop-down list on the menu bar, select the system in which you may
have a faulted hardware component.
3. Select System > Hardware > Storage Hardware.
4. Check for any faulted storage hardware components.

Storage processor management module locations

Describes the location of the storage processor management modules. Do not use this
task to remove an SP management module. Detailed instructions will be provided later in
this procedure.
Management module locations
The System > Hardware > Storage Hardware page in Unisphere refers to the management
modules on the A-side of the enclosure as Management Module A, and the management
module on the B-side of the enclosure as Management Module B.
Each enclosure contains two management modules, one belongs to SP A and the other to
SP B and provide redundant management access to the storage processors.
Figure 1 Management module locations in DPE
1 0 1 0

X4 X4 !
X4 X4 !

DC DC

AC AC

B A

B-side A-side

Running the Verify Storage System wizard

Use the Verify Storage System wizard to perform a health check on the storage system.
Procedure
1. Start the Unisphere Service Manager by doing either one of the following:
l Click the Unisphere Service Manager icon on your desktop
l Select Start > All Programs or Start > Programs, then select EMC > Unisphere
Service Manager > Unisphere Service Manager
l From the System screen in Unisphere, click Launch USM in the right-hand taskbar
located under Service Tasks
2. Log in to your system.

Checking the system for faulted hardware 5

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 3. From the System screen, select Diagnostics > Verify Storage System to run the storage
system health check wizard.

Replacing the faulted hardware component

Take the following actions to remove the faulted hardware part and install the
replacement hardware part into the system.

Disconnecting the cable from a management module

Procedure
1. Disconnect the cables from the management module.
2. If the cables are not already labeled, label them clearly for reconnecting them later.

Removing a faulted management module

Before you begin
Identify the faulted management module by the amber status LED on its handle (Figure
2 on page 6).
Figure 2 Amber management module status LED

To remove a management module (Figure 3 on page 7):

Procedure
1. Pull the trigger mechanism on the management module handle to release it.
2. Gently pull the module from the enclosure.

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 Replacing a storage processor management module

Figure 3 Removing a management module

1 2

CL5180

Unpacking a part
Procedure
1. Wear ESD gloves or attach an ESD wristband to your wrist and the enclosure in which
you are installing the part.
2. Unpack the part and place it on a static-free surface.
3. If the part is a replacement for a faulted part, save the packing material to return the
faulted part.

Installing a management module

To install a management module ( Figure 4 on page 8):
Procedure
1. Align the management module with the empty slot and carefully push the module into
the slot.
2. When the management module appears seated, push and release the small button on
the handle.
l If the button remains in, the module is fully seated .
l If the button springs back, gently push the module further into the chassis, then
push it again.
l If the button still does not rest flush with its handle, remove the module and
repeat steps 1 and 2.

Unpacking a part 7

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 Figure 4 Installing a management module

1 2 3

CL5181

Connecting cables to a replacement management module

Attach the cables to the replacement management module in the exact same locations
(ports) that they were attached in the faulted module.

Finishing up
After completing the maintenance activity, follow the tasks in this section to return the
system to production ready.

Verifying the operation of a new or replacement part with Unisphere

Procedure
1. Start EMC® Unisphere for the storage system by entering the IP address in a browser
window.
2. In the system drop-down list on the menu bar, select the system in which you
installed or replaced the part.
3. Select System > Hardware > Storage Hardware.
4. Expand the enclosure in which you installed or replaced the part, and navigate to the
part.
5. Verify that the part is in the enclosure and that it is not faulted.

Checking the system for faulted hardware

Follow the steps below to verify the status of the system's hardware components.

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 Replacing a storage processor management module

Running the Verify Storage System wizard

Use the Verify Storage System wizard to perform a health check on the storage system.
Procedure
1. Start the Unisphere Service Manager by doing either one of the following:
l Click the Unisphere Service Manager icon on your desktop
l Select Start > All Programs or Start > Programs, then select EMC > Unisphere
Service Manager > Unisphere Service Manager
l From the System screen in Unisphere, click Launch USM in the right-hand taskbar
located under Service Tasks
2. Log in to your system.
3. From the System screen, select Diagnostics > Verify Storage System to run the storage
system health check wizard.

Enabling call home

Note

Disable/Enable Responses (quiet mode) feature will automatically re-enable call home
when the timer you set to disable call home expires. Network connectivity between the
storage system and the call home monitoring station is required for the Software
Assistant to automatically enable call home and verify the call home rules.

Use Unisphere or naviseccli to enable call home for the storage system following this
maintenance activity.

Note

The procedure below details how to enable call home using Unisphere. As an alternative
you can use naviseccli on a Windows management client to enable call home:
naviseccli eventmonitor -monitor -enableresponse -user <username>
-password <password> -scope 0 -server <serverIPaddr>

Procedure
1. Log in to the storage system or the Unisphere domain that contains the storage
system.
2. From Unisphere, select System > Monitoring and Alerts > Notification and select the
Distributed Monitors tab.
3. Right click on the name of SP A in the list of distributed monitors for the storage
system on which you are enabling call home and select Disable/Enable Responses.
The Disable/Enable Responses dialog box appears.
4. De-select the Disable Responses check box and click OK.
5. Repeat these steps for SP B.

Note

You MUST enable responses on BOTH SP A and SP B to enable the storage system call
home.

Enabling call home 9

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 Results
You have enabled the storage system call home and responses.

Returning the failed part

Ship the failed part to your service provider as described in the instructions that were
included with the replacement part.

Your comments
Your suggestions will help us continue to improve the accuracy, organization, and overall
quality of the user publications.
Please send your opinion of this document to:
techpubcomments@EMC.com

10

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 Replacing a storage processor management module

Copyright © 2011-2014 EMC Corporation . All rights reserved. Published in USA.

Published November, 2014

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without
notice.

The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with
respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a
particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software
license.

EMC², EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries.
All other trademarks used herein are the property of their respective owners.

For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com).

Returning the failed part 11

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Dell Technologies Confidential Information version: 7.0.6.78

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