Professional Documents
Culture Documents
Relationship Between Banker-Customer
Relationship Between Banker-Customer
Relationship Between Banker-Customer
Chapter - 1
OPENING WORDS
OBJECTIVE OF A BANK
FUNCTIONS OF BANK
CLASSIFICATION OF BANK
OBLIGATIONS OF A BANKER
GARNISHEE ORDER
OPENING WORDS:
According to some economists, the word ‘Bank’ has been derived from the German word
‘Banc’ which means a joint stock firm while others say that it has been derived from the
Italian word ‘Banco’ which means a heap or mound. Perhaps the word ‘Banc’ or ‘Banco’ was
used to denote the accumulation of securities or money with a joint stock firm which later
on with the passage of time came to be known as ‘bank’.
There is still another group of people who believe that the word ‘Bank’ has been derived
from the Greek word ’BANQUE’ which means a bench.
Bank is a financial institution or body, which accepts money through different types of
deposit accounts and schemes and allocates credit to borrowers and influence interest
rates and engages in international finance & trade.
The International Accounting Standard Committee (IASC) in its IAS-30 defines the term
‘Bank” as follows:
“Bank includes all financial institutions, one of whose principal activities is to take deposit &
borrow with the objective of lending & investing & which are within the scope of banki8ng or
similar legislation.”
Like other business organizations it also aims to earn profit as its ultimate goal. Unlike
others, bank doesn’t produce goods for sale, it produces services in exchange of which it
earns several service charges & fees. The more a country is enriched with its smoother
banking services the more the country is economically developed. Skilled Bank Personnel can
enhance bank services & thus can create confidence among the people.
So, from the origination of the word ‘Bank’ and its functions and in the modern sense the
term bank we can define.
A bank is an establishment which trades with money with the aim to earn profit. It is an
establishment for deposit custody & issue of money and also for granting loans and
discounting bills and facilitating transmission of remittances from one place to another
place.
The term ‘Banking’ is defined as “accepting for the purpose of lending or investment, of
deposits of money from the public, repayable on demand or otherwise, and withdraw able by
cheque, draft, and order or otherwise”.
Definition of Banking:
1. Banking is a business of a banker, keeping or management of a bank. -–The Oxford
English Dictionary
2. Banking means the accepting for the purpose of lending or investment of deposit of
money from the public, repayable on demand or otherwise and withdrawal by cheque,
draft, order or otherwise. --Indian Banking Companies Act, 1949
‘Banker’ means a person transacting the business of accepting for the purposes of lending or
investment of deposits of money from the public, repayable on demand or otherwise and
withdrawable by cheque, draft, order or otherwise, and includes any post office savings
Bank.
There is no statutory definition of a ‘customer’ and one must turn to case law if any legal
guidance is required as to what features need to be present to constitute a person being
considered a customer of a bank. The negotiable Instruments act has not clearly defined a
‘customer’, but it appears from Section-131 of the Act that constituents of the bank who
maintain some type of account(s) with him duly introduced for the purpose of having a
certain amount of deposits therein withdrawable by cheques or by any other means, are
customers. In common practice the term ‘customer’ means a person who has an account with
the bank. More recently, however, where a bank gave investment advice to a person who was
not in an account at the time, the court held that nevertheless the bank had incurred
responsibilities to him, as to a customer.
According to Dr. Hart, “a customer is one who has an account with a banker or for whom a
banker habitually undertakes to act as such”.
Broadly speaking, a customer is a person who has the habit of resorting to the same place or
person to do business. So far as banking transactions are concerned he is a person whose
money has been accepted on the footing that the banker will honour up to the amount
standing to his credit, irrespective of his connection being of short or long standing. Thus, a
person who has a bank account in his name and for whom the banker undertakes to provide
the facilities as a banker is considered to be a customer. A single deposit in the account will
be sufficient to designate a person as customer of the banker.
II. the dealing between the banker and the customer must be of the nature of banking
business.
A customer of a banker need not necessarily be a person. A firm, joint stock company,
a society or any separate legal entity may be a customer.
OBJECTIVE OF A BANK:
A bank establishes with various objectives. The objectives are stated below:
From View Points of Bank From View Points of Govt. From View Points of Banks
Owners Clients
Earning Profits Issue of Notes & Deposits
Currencies
Goodwill Capital Formation Safety
Raising Efficiency Capital Investment & Advisors & Consultants
Industrialization
Rendering Services Money Market Control Representative or
Trustee
Investment of Capital Employment Raising Living Standard
Advise on Financial
Matters
A bank has different characteristics. Some characteristics are similar to other business
which is regarded as general characteristics. On the other hand, some characteristics are
different from the other business which is regarded as unique characteristics. They are
given below:
FUNCTIONS OF BANK:
Micro Functions:
1. Receiving Deposit
2. Allowing Interest
3. Extension of Credit & Receiving Interest
4. Creation of Credit Deposit
5. Creating Medium of Exchange
6. Giving Cheques
7. Formation of Capital
8. Issuing Notes
9. Circulation of Money
10. Act as a Trustee
11. Exchange Negotiable Instruments.
Macro Functions:
1. Investment of Capital
2. Role in the Economic
3. Transmission of Money
4. Safe Custody of Money
5. Consultancy
6. Employment
7. Controlling Money Market
8. Credit Control
9. Agricultural Development
10. To Set Up Relation
11. Regional Development
12. Formation of Money Market
13. Help in Import & Export
14. Act as a Treasurer of Govt.
Bank
Around the world the managerial process of banks share some similarities. But with the
different patterns of Govt. system, Banks may exist in several ways while performing its
duties:
1. As Creditor
2. As Owner/ Director
The relationship arises between a banker and a customer with the opening of an account by
the customer with a banker. The application for opening an account is considered as a letter
of agreement for establishing the banker-customer relationship. So, there creates
different types of relationship between them. The general relationship between a banker
and its customer on the basis of the types of dealings they undertake between themselves
can be put as follows:
Banker’s relationship with the customer is reversed as soon as the customer’s account is
overdrawn. Banker becomes creditor of the customer who has taken a loan from the banker
and continues in that capacity till the loan is repaid.
Though the relationship between a banker and his customer is mainly that of a debtor and
creditor, this relationship differs from similar relationship arising out of ordinary
commercial debts in following respects:
b) Demand should be made at proper time and place: The demand for repayment
should be made during normal working hours of the bank on a working day.
Moreover, the demand should be made at the branch of the bank where the
customer has his account unless otherwise agreed.
c) Demand must be made in the proper manner: The demand for repayment of
money should be made through a cheque or any other written order as per the
OBLIGATIONS OF A BANKER
The primary relationship between a banker and his customer is that of a debtor and
creditor. Thos relationship imposes the following special obligations on the banker –
The deposits accepted by a banker are his liabilities repayable on demand or otherwise. The
banker is, therefore, under a statutory obligation to honor his customer’s cheques in the
usual course. Section 31 of the negotiable instruments act, 1881, lays down that, “The
drawee of a cheque having sufficient funds of the drawer in his hands, properly applicable
to the payment of such cheque, must pay the cheque when duly required to do so and in
default of such payment must compensate the drawer for any loss or damage caused by
such default.”
So, the banker must honour the customer’s cheque drawn on him provided:-
reference
believe, that a crime has been committed and the information in the
iii. Where the banks book reveal that the customer is contravening the
constituent.
GARNISHEE ORDER
In case a debtor fails to pay the money due to his creditor, the creditor may apply to the
court to issue a “Garnishee Order” on the debtor’s bank. As a result of this order, the
debtor’s account with bank is to be frozen & the bank cannot make any payment out of the
account defying the order of the court.
The banker who has the customer’s account is called the “Garnishee”.
Order Nisi:
By this order the court-
asks the banker to explain why the funds in account so freeze should not be used
On receipt of such order the banker is prohibited from paying the amount due to his
customer. He should, therefore, immediately inform the customer so that he can make
necessary arrangement for payment of the debt.
Order Absolute:
After the banker files his explanation, if any, the court may issue the final order, called
Order Absolute. By this order the court directs the banker to pay either the whole or a
part of the funds lying in the account against which Order Nisi has been issued to
Judgment-Creditor.