COVID-19 PROTOCOLS

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AIRLINE INDUSTRY

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 • The COVID-19 pandemic is having a huge
impact on aviation and air travel industry. On
these pages, you will find resources to support
Introduction airlines and other aviation stakeholders during
the COVID-19 crisis and industry's restart.
(IATA- International Air Transport Authority)

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Airline Industry Losses since COVID-19 https://www.iata.org/en/

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COVID-19 Coronavirus &
Travelers

• This video details our

proposed approach to
ensure your safety when
aviation restarts:
• https://youtu.be/QluFtzj4Y0U

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https://www.iata.org/
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https://www.iata.org/
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https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm

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In the Philippines:
https://www.cnnphilippines.co
m/business/2020/5/26/airlines
-ready-resume-flights-new-
normal.html

• Continuously Infuses fresh air

across the cabin.
• Air filters that efficiently trap
viruses, bacteria, and other
contaminants.
• Only passengers with confirmed
flights will be allowed to enter the
airport.
• Thermal scanning and mandatory
use of face masks for everyone
entering the terminal building will
be observed.

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 • Airports and airline carriers around
the world have already begun
testing and implementing new sets
of safety measures to give
https://www.klook.com/en-
PH/blog/safety-measures- travellers ease of mind about their
flying/ health, and of course prevent
another outbreak from happening.

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Additional safety measures will be the new normal

• 1. Mandatory health checks before and after flights

• 2. Face masks and gloves to be worn at all times
• 3. Touch-less check-ins and services
• 4. In-flight Janitors
• 5. “Sanitagging” of bags
• 6. Social distancing
• 7. Deep cleaning of aircrafts

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 • All passengers must bring their own face masks
to use at the airport and throughout the flight.
If a passenger does not have a face mask, they
will be denied boarding. Passengers travelling to
Singapore, Xiamen, Macau or Honolulu
have additional requirements for facemasks.
Philippine • Bring your own sanitizers with a maximum
content of 70% alcohol, up to 10pcs of 100mL as
Airlines part of carry-on.
• Stricter requirements for carry-on
baggage listed here. In addition to your carry-on
baggage, only two of the listed items are
allowed.
• Online check-in is encouraged.

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https://www.philippineairlines.com/en/ph/home/covid-
19/newnormalexperience

• “It is the passenger’s responsibility

to find out and to comply with all
travel requirements that apply for
his or her route or destination
country.”

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 • All Cebu Pacific ground staff are required to
wear PPEs on duty.
• Check-in kiosks, bag drop counters, and shuttle
buses will undergo frequent disinfection
procedures.
Cebu Pacific • No touch boarding: online check-ins are strongly
Air advised and scanning of boarding passes will be
done by holding out your passes.
• Passengers will have to stow their own carry-on
baggage and practice self-disposal at the end of
the flight.
• Middle seats will be vacant for social distancing.

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 • Passengers must bring and wear their own
masks at all times throughout the flight
• One piece of cabin baggage is allowed for
each passenger
• Aircrafts will go through a deep cleaning at
Air Asia every night stop
• Social distancing will be observed during
check-in with markers on the floor
• Contactless web and mobile check-in will be
available to reduce surface and physical
contact

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 • Passengers must bring and wear their own masks at all times
throughout the flight
• Singapore Airlines and Scoot passengers will receive a
complimentary Care Kit which includes a surgical mask,
antibacterial wipes and hand sanitizers
Singapore • Passengers must observe safe distancing when embarking,
disembarking and queueing for the lavatory
Airlines, • Inbound travelers to Singapore will undergo a basic health
SlikAir and assessment before boarding
• Meal services will be suspended for flights within Southeast
Scoot Asia and services to China, all other flights will have meals
• Inflight services and magazines will not be available
• Cabin baggage will be limited to 3kg while the remaining cabin
baggage will need to be checked in at no additional cost

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 Singapore Airlines Press
Release (Click the link)

https://www.facebook.com/watch/?v=323895
665676540

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 • Free hygiene kits will be given to all
passengers
• Gloves and masks must be worn at the
airport and masks are compulsory on flights
Emirates • Passengers will enter the aircraft by exact
row rather than zones, from the back of the
plane to the front
• Lavatories will be sanitized every 45minutes
during the flight

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https://www.reuters.com/video/?videoId=OV
CDWRJPN&jwsource=cl

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 • Passengers must bring and wear their own
masks at all times throughout the flight
• Flight crew will be wearing Personal
Protective Equipment (PPE) suits during the
flight
Qatar • Business class meals will be served on a tray
Airways instead of a table set up
• Large bottles of hand sanitizer will be placed
in the galleys for both passengers and crew
to use
• Social areas onboard will be closed due to
social distancing measures

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https://www.youtube.com/watch?v=TPe1BhlAHtA
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References:
• https://www.klook.com/en-PH/blog/safety-measures-flying/
• https://www.flightglobal.com/strategy/qatar-airways-mandates-face-
shields-for-economy-passengers/139121.article
• https://www.philippineairlines.com/en/~/media/files/coronavirus/se
at%20maps%20for%20onboard%20distancing.pdf?la=en
• https://www.iata.org/
• https://www.who.int/news-room/q-a-detail/air-travel-advice
• https://www.traveltrademaldives.com/singapore-airlines-releases-
new-normal-of-flying-video/

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