Professional Documents
Culture Documents
Banking Final Output 1
Banking Final Output 1
(CvSU)
Don Severino De Las Alas Campus (Main)
Indang Cavite
Tel. No. (046) 415-0013 Fax No. (046) 415-0012
E-mail: cvsu@asia.com
In partial fulfillment
of the requirements for the course FMGT55
Banking and Financial Institutions
Submitted by:
Group IV
Solis, John Michael A.
Tamagos, Pamela Ann L.
Tantiangco, Jared D.
Tepace, Alessandra J.
Vicedo, Ma. Franxinne D.
Yparraguirre Mj P.
BSBM FM 2-1
Submitted to:
January 2023
IGPAWNSHOP
I. INTRODUCTION
COMPANY PROFILE
people in need. Pawnshop is one top choice of Filipinos to run to when they need urgent
financial help. It offers a variety of financial services that surely provide assistance to its
consumers.
goods and services to the consumers. One of its most recommended services is
micro-lending. Where clients bring valuable items if they would want to apply for a loan
at much lesser time. This item/s will be pawned to this institution, also referred to as
need to present their valuable items in exchange for easy access loans.
Igpawnshop’s name is inspired by the word “Igpaw '' which means to leap or
overcome something. And it’s living its name because they offer loans to help the
limited edition kpop/artists merchandise, Artworks, land title, luxury items such as bags
and accessories, Music instruments and gadgets. Igapawan-shop ensures that the
collaterals are valued and reviewed to ensure the customer receives their maximum
amount in need. They also take care of the individual’s belongings 100% safe and
need to be solved financially. That is why they are committed to give their best to provide
financial loans to those people no matter how small or big it is. The goal of Igpawnshop
is to provide the best loan services to the people, that’s why they have low interest rates
and a fast and efficient loan process to meet their needs and solve their financial
possible. Listening and giving their customers the best services they need with a warm
welcome from their employees to give them comfort to lend their problems to them.
When visiting Igpawnshop, they will not only lend you financially, but they will also lend
their time and effort for you to show commitment that they will always strive to find a
solution that can work for them and with a team like Igpawnshop who cares about its
customers, they will make sure to meet all customer’s financial needs.
Board of directors are responsible for making sure that the company is run in the
properly. This reporting system should generate complete, accurate, consistent, and
reliable information.
strategies and plans that align with the Igpawnshop short-term and long-term objectives .
They lead and motivate subordinates to advance employee engagement and develop a
operations of the firm, formulating and implementing a strategic plan guiding the
The pawnbrokers are responsible for the pawn transactions. Its duty is to assess
the items, its value as used collateral for loan, its condition and authenticity. It is also
responsible for negotiating terms to which includes the loan interest rate, collateral
Pawnbrokers
duty is to assess the items, its value as used collateral for loan, its condition and
authenticity. It is also responsible for negotiating terms to which includes the loan
Inventory Analysts are the one who looks after the collaterals. It
maintains an accurate record of the items and maintains proper organization of it.
It also monitors and handles incoming and outgoing items. Which effectively
Security Personnel
the staff, customers and the Igpawnshop premises. Through surveillance which
monitors the premises, front door desk to check those coming in and coming out,
and also in particular part of the premises which are restricted to everyone.
the financial activities of the business. The CFO’s duties include tracking cash flow and
weaknesses.
Controller
for providing financial information and reports to support planning and evaluation
Internal Revenue. Moreover, they coordinate with the firm's external auditors to
Treasurer
and responsibilities given to them, but they also need to have communication,
cooperation and healthy collaboration with each other. The whole management
must work with respect and integrity to each other, having one mindset to reach
The standard practices are shown below based on the general guidelines
on ethical behavior and what the organization management should strive for:
Goals
points to reach the financially unserved and underserved areas of the country.
Objectives
its full time lending services and focuses on offering more convenient and reliable
services that helps every single potential client to lessen their problems
financially.
● To provide safe and secure pawning activities and secured the collaterals
● To provide the best micro lending services in the country which are a vital
source of credit and offer various series of services that helps potential
clients
interest rate and at least no transaction charges for the low to middle
VISION
To become one of the fastest and reliable leading pawnshops in the Philippines
Our mission is to help the underserved and unserved Filipinos to help them
improve their quality of life by providing them easy access to financial services while
consistently developing, adapting and fully utilizing integrated and new technology for
COMPANY LOGO
connection with customers. It has an element of jumping man as the customer who
wants to igpaw or to overcome a challenge, trying to jump off to the striking line of the
shooting star which represents the rapidity of transaction to reach the star which is the
convenience of life.
Above the striking line, between the man and the star is the word Igpawnshop
which is the intermediary for the two. While beneath it is the hand holding the peso
money, which is the center of this transaction, to which plays an important role in the
institution. It is the key for man to reach a convenient life through Igpawnshop. Lastly, the
half circle locking the money inside which represents a strong boundary and a thick wall
Principal Element :
1. Jumping Person represents the meaning of igpaw which is to jump off and also
2. In shooting stars, the star represents the goal of achieving a convenient life, while
the striking line represents the rapidity and quickness of transaction in this
institution.
3. Hand with Philippine currency placed beneath the shooting star as it plays a
pivotal role in the institution, it is the center of all the transactions which will help
4. The half circle represents a strong boundary, a thick wall to ensure security of all
5. IGPAWNSHOP is placed above the shooting star line strike and between the
man and the star, for it will be the intermediary to help the man (customer)
Colors
Font or typeface
the form of bold, capital, and double lining letters to represent the strong foundation of
Shape
The circle shape represents an unending cycle of unity and connection which is
associated with balance integration that emphasizes safety and reliability of the
institution.
COMPANY TAGLINE
place where people can move forward and make progress in their financial lives. We’re
encouraging our customers to think about their long-term financial goals and how
Igpawnshop can help them achieve them. By adding, "Turning Properties into
Opportunities' ' it speaks to the unique service that Igpawnshop provides. When people
bring their properties to us, we're able to offer them a loan in exchange for collateral.
This allows our customers to access the cash they need quickly, without having to sell
their assets outright. By doing so, we're helping our customers unlock the potential of
their properties and turn them into opportunities for financial growth.
Overall, our tagline highlights the unique and valuable service that Igpawnshop
provides to its customers. By emphasizing the idea of moving forward and progressing,
we're encouraging our customers to think about their long-term financial goals and how
Igpawnshop can help them achieve them. And by emphasizing the idea of turning
properties into opportunities, we're highlighting the unique service that we offer and the
ways in which it can help our customers unlock the potential of their assets.
TARGET MARKET
Igpawnshop targets individuals with financial instability who cannot secure loans
from traditional banks due to low credit scores, collateral, or insufficient documentation,
including both rural and urban populations, with a particular focus on low-income
activities. These individuals often face challenges accessing credit due to the lack of
credit due to a lack of formal documentation and collateral. Igpawnshop's diverse range
generally stable sources of income, including those who may not be considered "poor"
by traditional measures but still face financial instability due to low wages, irregular
services, Igpawnshop aims to help them manage their finances, build assets, and
In this age of technology, Pawn Shops offers a new variety of financial services.
Many Individuals favor this kind of change because nowadays many pawn shops are
being built near rural areas which gains the individuals easy access to meet their
financial demands.It is one top choice of Filipinos to run to when they need urgent
financial help.
and services to the consumers. One of its most recommended services is micro-lending.
Where clients bring valuable items if they would want to apply for a loan at much lesser
time. This item/s will be pawned to this institution, also referred to as "collateral." It is
more convenient to make such loans in Igpawnshop as client's only need to present their
The pawnbroker will only return the item/s once the client has already paid its loan with
corresponding interest. Aside from that, the institution also offers money changing,
buying of valuable merchandises, jewelries and gadgets, cash in and cash out on Gcash
PAWNING
(2) Upon checking the item/s, pawnee will issue an appraisal form containing the
(3) Client's may either accept, negotiate or decline the offered value.
(4) Once decided, pawnee and the pawner have to agree on the loan value, interest it
includes, time period, and repayment method. It will be secured through signing the
agreement which both parties will have a pawn ticket as its copy.
(5) Interest on the loan depends on the appraisal value of the item. In addition,
Igpawnshop will charge the client an additional one percent (1%) of the principal loan,
but not exceeding five pesos (Php5). Interest is given in accordance with Usury Law,
Republic Act No. 2655 which sets the maximum allowable interest rates for loans and
prohibits the charging of usurious rates. No other hidden charges will be deducted from
the loan.
(6) This loan is open for renewal upon the agreement between Igpawnshop and the
maturity period to claim the pawned item together with its payment for the principal
(8) The pawner agreed that there is an additional 1.5% interest every subsequent month
after the maturity period as the overdue fee. This is for only 3 months.
(9) If the ticket needed for claiming the item has been lost, the pawner needs to present
replacement ticket that will void the original. This is subject for acceptance to the
pawnshop.
(10) The pawner agrees that Igpawnshop can sell the pawned item/s at the time that
he/she cannot pay the loan with interest plus overdue fee.
(11) Amount exceeds the selling price over the principal loan does not guarantee that it
(12) A Pawnshop must exercise reasonable care and diligence that a reasonably
prudent person would exercise with respect to the ownership of the collateral pursuant to
Republic Act No. 386 (Philippine Civil Code), as amended. Therefore, the Pawnshop
shall ensure all pawned items, except those kept in fireproof safes, in accordance with
(13) Upon force majeure where item/s has been lost or damaged, the pawnee holds no
ticket.
(14) These terms and conditions are final and non-negotiable. Pawners must read and
understand its contents before signing. Ignorance of the T&Cs holds the pawner's
MONEY CHANGING
(1) Igpawnshop Money Changing (IMC) policies, such as Know Your Customer (KYC)
standards, and AML-TFP legislation apply to all parties and transactions under IMC.
Sheet (CIS) and provide a legitimate ID as part of KYC standards. Additionally, a photo
of the client and their ID must be taken. In accordance with KYC regulations, consumers
may be asked questions and given extra documentation requests. Any foreign exchange
regulations, or other applicable laws may be refused acceptance. They won't be held
(2) The client gives Igpawnshop employees permission to verify the bank notes'
legitimacy and validity. Only banknotes that are deemed legitimate and non-demonetized
by the staff members will be taken into consideration for exchange. When the staff
retains the power to reject a foreign exchange transaction. Such a rejection will not
(4) The foreign exchange transactions are applicable to change daily without prior
notice. The Igpawnshop staffs will put a daily-updated exchange rates so the customers
could check and understand the foreign exchange computation equivalent in Philippine
peso.
(5) Once the Igpawnshop staffs give the Money exchange receipts, the transaction can
no longer be canceled except to the foreign bank notes that are confiscated due to its
unlawful presence
(6) Customers are given a chance to check the receipt of the transaction before leaving
the area of the pawnshop. If the customer left the pawnshop without any complaints, the
BUYING OF MERCHANDISES
(1) Clients must present necessary documents, proof of ownership or legal right to sell
the item together with at least one (1) valid ID. It is secured in accordance with the Data
(2) The item's condition will be checked, it must be in good condition, for jewelry
depends on gold karat, gemstones, precious metals, and etc. It must also comply with
(4) Igpawnshop will issue an appraisal value. The agreed-upon purchase price will
(5) Transparent pricing, fair customer treatment, and disclosure of rights and
Implementing Rules and Regulations of the Pawnshop Regulation Act (BSP Circular No.
(6) Documentation for transfer of ownership, giving the client a copy to ensure clarity of
(Repurchasing of the items is possible, but the client is not deemed to purchase it at the
same price. Igpawnshop has the control over its selling price the moment that ownership
(9) These terms and conditions are final and non-negotiable. Clients must read and
understand its contents before transactions. Ignorance of the T&Cs holds the client's
accountability to still comply. As likewise to the "Ignorance of the law excuses no one."
MARKETING STRATEGIES TO PERSUADE POTENTIAL CLIENTS/BORROWERS
1. Content marketing
Content marketing involves creating and sharing valuable content to attract and
retain customers. can create blog posts, infographics, and videos, and this content will
Social media platforms such as Facebook, Twitter, and Instagram are great tools
to promote the igpawnshop. Can create a post with updates about services, promotions,
3. Face to face
gatherings to promote the igpawnshop. Staff will set up a booth, hand out flyers, and talk
4. Referral
refer their friends and family to our business. They can easily earn 500 pesos by
CAPITAL REQUIREMENTS
60,000,000) worth of cash and other tangible assets such as property land, machinery
and equipment etc. Based on the Revised manual for regulation of Non bank Institutions
under Capital Requirement, Tangible properties shall be limited to those that are
necessary for the conduct of the pawnshop business and the value of tangible properties
contributed as capital not exceed twenty five percent (25%) of said paid in capital.
more than Ten (10) branches across the country with the available services of pawning,
microlending, money exchange, E-loading services, collateral loans such as title of land,
Based on the circular no. 938 of the Bangko Sentral ng Pilipinas (BSP) under
I. Every pawn shop shall have a minimum paid in capital of one hundred
pesos (Php 100,000) with basic pawnshop operations with not more than
10 branches
III. Type B pawn shops with a minimum capital of one million pesos (Php
IV. Type D pawn shops with at least Fifty million pesos (Php 50,000,000) paid
I. Qualification Requirements
The applicant must adhere to all the terms and requirements to be approved for
indeed a resident of the area and not just providing false information.
The Igpawnshop values its customers, which is why they ensure that their
documents are accurate. They make sure that the recording is correct, starting with the
borrower's name, the date of pawning, and the item pawned. Through this process, they
can identify and avoid problems or unnecessary events. Moreover, it allows them to
monitor all transactions and ensure that the payments are correct or that the due date for
repayment is accurate. By ensuring every detail, the customers are provided with
It will be secured through signing the agreement in which both parties will have a
pawn ticket as its copy. At Igpawnshop, the payment must be settled before the due date
or on the same day as the due date. If the payment surpasses the due date, additional
interest will be incurred. For those having difficulty paying their loans, they can opt to
reduce the principal amount whenever they have extra money or every two weeks, so
the burden of payment isn't too heavy and they can still adhere to the proper payment
schedule. Because Igpawnshop cares for its customers and ensures their financial
Thus, the collateral becomes valuable as a substitute for money for those in need. So, if
the borrower fails to comply with their obligation, the pawnbroker has the capability to
sell it to other applicants because the borrower did not meet their obligation. The
pawnbroker can only return it when the borrower has fulfilled their obligation or paid the
Igpawnshop is widely recognized and aspires to be one of the most reliable and
easily accessible pawn shops to assist people in need. The name "Igpawnshop'' is
associated with overcoming challenges, and through Igpawnshop, they ensure that
collaterals are valued and reviewed to ensure customers receive what is correct and
ready and committed to providing the best offers and services needed to resolve them.
Pawnshop will appreciate its long-time customers. Through this type of operation,
Igpawnshop offers varieties of perks and discounts to its potential customers. If you are
a 1 year client/customer of Igpawnshop, you can receive a 10% discount on all of the
products offered. You can also avail an Igpawnshop card to save up points in every
transaction you do and in loans the interest may decrease, this may be acquired when
the customer meets the standards like repeatedly acquiring Igpawnshop's service,
Igpawnshop also cares about the environment and the community it’s living in, so
engagement in financial activities such as workshops/ seminars for free. These events
can be helpful to those individuals who are struggling with limited financial resources to
CHARACTER
In terms of character, The Igpawnshop must verify the borrower’s identity and
credit history before approving a loan. This means that the pawnshop will check if the
CAPACITY
Igpawnshop will evaluate the borrower’s income, expenses, and other debts to
determine if they can afford to repay the loan. The Igpawnshop will calculate the
borrower’s debt-to-income ratio by dividing the borrower’s total monthly debt payments
by their gross monthly income. This ratio helps to determine if the borrower can afford to
CAPITAL
ensure that the borrower has enough assets to repay the loan. Loans are easy to obtain
by giving collateral items like jewelry and gadgets. If the borrower fails to repay the loan,
the pawnbroker has the authority to sell the collateral to other clients. The pawnbroker
will only return the item(s) once the client has paid the loan with corresponding interest.
COLLATERAL
Igpawnshop requires collateral to secure the loan. This means that the borrower
must provide an asset of value that can be sold to repay the loan if they default. Such
assets can include land, merchandise, art collections, instruments, accessories, gadgets,
CONDITIONS
The pawnee and the pawner have to agree on the loan value, interest it includes,
time period, and repayment method. It will be secured by signing the agreement, for
which both parties will have a pawn ticket as a copy. These terms and conditions are
final and non-negotiable. Pawners must read and understand its contents before signing.
conversion process. The regulations listed below are intended to promote efficiency,
1. Customers can initiate the pawning process through the official IGPAWNSHOP
3. Our trained personnel verify the customer's identity and assess the collateral's
value promptly. Instant appraisal ensures customers receive a fair loan offer
4. Customers receive a clear, concise agreement outlining the loan terms, including
interest rates, deadlines, and penalties for non-compliance. Any queries are
5. To simplify the process, customers digitally sign the agreement using a secure
6. Upon agreement signing, customers receive the approved loan amount either in
customers.
1. A minimal fee of Php 5.00 is charged for each pawning transaction, ensuring
value, ensuring transparency and fairness in pricing. The following are appraisal
applied after the maturity period and is only for 3 months before the Pawn Shop
4. Customers have the flexibility to make advance payments, helping reduce the
non-refundable.
specific branch. During this period, the item cannot be returned to the borrower,
5 STRENGTHS
1. Bringing financial services to people who need it and making it applicable to all
financially unstable.
2. They provide fast assistance to people in need by pawning their belongings for
collateral.
3. They prioritize confidential transactions for the personal information of the
borrower.
4. They offer low interest rates and at least no transaction charges for low to
middle-income households in need of immediate funds.
5. They offer hassle-free online transactions through Gcash, PayMaya, and
E-loading when purchasing jewelry or accessories and other valuable items.
5 WEAKNESS
protection.
4. The value of non-traditional collateral items, like merchandise and artworks, may
5. Igpawnshop handle valuable items, exposing them to the risk of theft and fraud.
INSIGHTS
playing an important role in stabilizing the financial system and mitigating risks. They act
as the intermediaries ensuring smooth flow functioning within the financial markets. It
helps maintain the integrity and resilience of the financial system, keeping it away from
financing, advisory services, infrastructure for startups and businesses who aim to
access financial resources that can be used purposefully which drives economic
progress.
Igpawnshop is one of the non-bank financial institutions which gives easy access
services that can be enjoyed without any difficulty. It gives convenience to the individuals
unlike in other financial institutions that need a lot of requirements and more time to
process before they are given financial assistance or services. In Igpawnshop, we help
to reduce time that an individual may consume for providing documents, and we allow
them to access our services easier by offering a quick and accessible solution for
obtaining short-term loans without the need for lengthy approval processes or collateral
more merchandise like kpop merches, international artist merch, artworks and more. It
serves as a valuable resource for the community, offering access to financial services,