Chapter 2

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Which term relates to the technical capabilities that allow sys-
tems to connect with one another through standardized interfaces
called Web services?

a. Enterprise Resource Planning D: Service oriented architecture (SOA)

b. Supply Chain Management
c. Architecture
d. Service Oriented Architecture
e. None of the above
Which term refers to the technical structure of the software, how
users interact with software, and how software is physically man-
aged on computer hardware?

a. Architecture A: Architecture
b. Suppy Chain Management
c. Enterprise Resource Planning
d. Service Oriented Architecture
e. None of the above
Which of the following is used to integrate several client-server
applications and create enterprise mash-ups, or composite ap-
plications?

a. Management System E: Web services

b. Accounting System
c. Enterprise System
d. All of the above
e. Web Services
Which system connects a company's ERP system to those of its
customers?

a. Application Platform
B: Customer relationship management (CRM)
b. Customer Relationship Management (CRM)
c. Enterprise Solution
d. Product Lifecycle Management (PLM)
e. None of the above
Which of the following systems helps companies administer the
processes of research, design, and product management?

a. Application Platform
D: Product lifecycle management (PLM)
b. Customer Relationship Management (CRM)
c. Enterprise Solution
d. Product Lifecycle Management (PLM)
e. None of the above
Which program is the "operating system" for an entire company's
business processes?

a. Microsoft Vista
C: SAP NetWeaver
b. Linux
c. SAP NetWeaver
d. SAP Profile
e. None of the above
The highest organizational level in SAP ERP is the _______

a. Vendor
b. Client B: Client
c. Material Master
d. Plant
e. None of the above
Which of the following is(are) used to represent the structure of an
enterprise?
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a. Organizational data
b. Project management
A: Organizational data
c. Client
d. Plant
e. Lifecycle data management
Which of the following terms refers to an organizational ele-
ment that performs multiple functions and is relevant to several
processes?

a. Warehouse C: Plant
b. Procurement
c. Plant
d. Fulfillment
e. Lifecycle data management
How many company codes can a plant belong to?

a. One
A: One
b. Two
c. Three
d. Any number
Which of the following master data is used in numerous process-
es?

a. Material master
A: Material master
b. Plant
c. Company code
d. Customer master
e. Vendor master
Materials that are created by the production process from other
materials are referred to as ______

a. Finished goods (FERT)

A: Finished goods (FERT)
b. Semi-finished goods (HALB)
c. Trading goods (HAWA)
d. Raw materials
e. None of the above
What type of materials is purchased from a vendor?

a. Trading goods
b. Finished goods (FERT) A: Trading goods
c. Semi-finished goods (HALB)
d. Material types
e. None of the above
Materials that are purchased from an external source (a vendor)
and used in the production process are known as ______

a. Finished goods (FERT)

D: Raw materials
b. Semi-finished goods (HALB)
c. Trading goods (HAWA)
d. Raw materials
e. None of the above
Which of the following terms refers to materials with similar char-
acteristics?

a. Material master
B: Material group
b. Material group
c. Transaction data
d. Material number
e. None of the above
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______ reflect(s) the consequences of executing process steps.

a. Material groups
b. Organizational data C: Transaction data
c. Transaction data
d. Project management
e. None of the above
Financial accounting (FI) documents, management accounting or
controlling (CO) documents, and material documents are referred
to as _____

a. Transaction documents D: Virtual documents

b. Transaction data
c. Material group
d. Virtual documents
e. None of the above
Which term is generally used to describe the ways that users can
view and analyze data to help them make decisions and complete
their tasks?

a. Reporting A: Reporting
b. Evaluating
c. Characteristics
d. Period definition
e. Online analytic processing (OLAP)
Which of the following is(are) used to capture specified transaction
data in an aggregated and summarized form that enables users
to analyze the data as needed?

a. Reporting C: Information structures

b. Evaluating
c. Information structures
d. Period definition
e. Online analytic processing (OLAP)
Which of the following identify tasks that are scheduled to be
completed in a process?

a. Online lists
D: Work lists
b. Parameters
c. Information structures
d. Work lists
e. Period definitions
The architecture of an enterprise system refers to the technical
structure of the software, how users interact with the software, and True
how the software is physically managed on computer hardware.
The 3 layers of the "three-tier client-server architecture" are the False: The 3 layers are the presentation layer, the application layer,
presentation layer, windows layer, and data later. and data layer.
When you access the Internet, your browser is the presentation
True
layer.
Scalability is the ability of the hardware and software to support a
True
greater number of users easily over time.
Service-oriented architecture (SOA) is the fundamental con-
cept behind systems connecting through standardized interfaces True
called Web services.
Enterprise resource planning (ERP) focuses on the internal op-
True
erations of an operation.
False: Inter-company processes take place between and among
Inter-company processes take place within a single company.
companies.
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Customer relationship management (CRM) systems connect a False: CRM systems connect a company's ERP system to its
company's ERP system to its accounting software system. customers.
Supply chain management (SCM) systems help companies ex-
False: SCM systems help companies connect to its supplies for
ecute the processes of research, design, and product manage-
materials used to make its products.
ment.
Application platforms serve as a type of "enterprise operating
system" for a company's ES landscape by allowing all of the
True
various systems to communicate seamlessly with one another as
well as with systems outside the company.
Current versions of SAP business suite can't run on SAP False: SAP business suite is considered to be an extension of SAP
NetWeaver. NetWeaver.
SAP NetWeaver is the "operating system" for an entire company's
True
business processes.
Organizational data are used to represent the structure of an
True
enterprise.
A company code is the highest organizational level in SAP ERP. False: A client is the highest organizational level in SAP ERP.
False: A client represents an enterprise consisting of many com-
A client represents each company within an enterprise.
panies or subsidiaries.
False: Material master is used in numerous processes, and groups
Material master are organizational elements that performs multi-
them into different categories or views, each of which is relevant
ple functions and is relevant to several processes.
to one or more processes.
A building can house only a single plant. False: A building can contain multiple plants.
A plant can be a factory, a warehouse, a regional distribution
True
center, or a service center.
The material master is the most commonly used organizational False: The most commonly used master data in an organization is
data in an enterprise. the material master.
The material master includes a large amount of data because it is
True
used in numerous processes.
Materials are categorized into different material types based on
True
the way they are used in the firm's operations.
The 4 most common material types are raw materials, semi-fin- False: The 4 most common material types are raw materials,
ished goods, finished goods, and exported goods. semi-finished goods, finished goods, and trading goods.
Raw materials (ROH) are purchased from an external source--a
True
vendor--and used in the production process.
Trading goods (HAWA) are resold to customers after they have False: Trading goods (HAWA) are resold to customers without
been modified by the company. being modified by the company.
Transaction data reflect the consequences of executing process
True
steps.
The financial accounting documents, management accounting or
True
controlling documents, and material documents are all "virtual."
False: Reporting is a general term used to describe the ways that
Reporting is a general term for the methods a user can utilize to
users can view and analyze both transaction and historical data
update data in the ERP system to execute process steps.
to help them make decisions and complete tasks.
The online transaction processing (OLTP) system is designed to False: The OLTP system is designed to capture and store detailed
capture and store detailed organizational data. transaction data.
Work lists identify tasks that are scheduled to be completed in a
True
process.
Information structures display lists of master data, such as mate-
False: Information structures capture and store specified trans-
rials, vendors, and purchasing info records, and documents, such
action data in an aggregated and summarized form that enables
as transaction documents, FI, CO, and material documents that
users to analyze the data as needed.
are generated during the execution of a process.

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