Professional Documents
Culture Documents
Lipsa Infra
Lipsa Infra
SUMMER INTERNSHIP
PROJECT REPORT
ON
“A STUDY OF HR STRATEGY & POLICIES & IT’ S
IMPLEMENTION”
INFRA INDIA PRIVATE LIMITED
Submitted to
BIJU PATTNAIK UNIVERSITY OF TECHNOLOGY (BPUT)
towards partial fulfillment of requirements for the degree of
MASTER OF BUSINESS ADMINISTARTION
Submitted by
LIPSA SABAT
Registration no – 2206305067
Internal guide External guide
Miss Anwesweta Panigrahi
Assistant professor Dept. Of MBA
DECLARATION
`
CERTIFICATE
This is to certify that the project report entitled “A Study of customer satisfaction towards INFRA
India Pvt. Ltd.” From H-ARCH Infra Homes Pvt. Ltd., in partial fulfillment of the requirement for
the award of degree of MBA(HR) is an original work carried out by Ms. Lipsa Sabat under the
guidance of Assistant Professor Ms. Anwesweta Panigrahi.
The matter embodied in this project is genuine work done by Ms. Lipsa Sabat to the best knowledge
and belief and has not been submitted before, neither to this university nor to any other university for
fulfillment of the requirement of any course of study.
ACKNOWLEDGEMENTS
`
I would like to express my deep sense of gratitude to my esteemed teacher and Project
Supervisor Ms Anwesweta Panigrahi, Assistant Professor, Department of MBA, KIT, Berhampur
for her valuable guidance in each aspect of this project work.
I am very much indebted to external guide Mr.Dileswar Reddy HR of INFRA (India Pvt.
Ltd.) for his valuable suggestions and support for the preparation of the project.
I am very much thankful to our revered teacher, Dr. Umesh Chandra Panigrahi, Professor &
HOD, Department of MBA, KIT, Berhampur for his constant encouragement and guidance
throughout the completion of the said project work.
I do convey my heart-felt respect to the Principal and honorable members of KIT Management
for their constant source of inspiration and providing academic and infrastructural facilities during
the study period in our institute.
Finally yet importantly, I express my gratitude to all the faculties of the Department of MBA
& staff of the Kalam Institute of Technology and the officials of INFRA (India Pvt. Ltd.) for
their technical support and skill-full help in the successful completion of my project work.
Lastly, I am thankful to all my friends and other personnel who provided conducible
environment and spending their valuable time in academic interactions in completing this project
work.
Lipsa Sabat
Student Name
ABSTRACT
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In today's competitive era the word 'Strategy' is very crucial for all business organizations. Presently
organizations started realizing that customer-eccentric and aggressive marketing strategies plays vital role to
become successful. Though globalization has opened the doors of opportunities for all, the market is still
crowded with some unknown risks and lot of competition. Because of this competition, a marketing strategy
must aim at being unique, differential- creating and advantage-creating. To obtain unique and differential
advantage, an organization has to be creative in is marketing strategy.
Today due to innovative marketing strategies INFRA (India Pvt. Ltd.) has become the leading & largest seller
of automobiles in India. Company has adopted various Brand positioning, Advertising, Distribution strategies
to capture the market. Maruti's few unique promotional strategies include Teacher Plus Scheme, 2599 scheme,
Change your life campaign. The objective of this paper is to focus on various marketing strategies of INFRA
(India Pvt. Ltd.).
TABLEOFCONTENTS
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1 INTRODUCTION
1.1 Literature and review
1.2 Objective
1.3 Hypothesis
1.4 Research Metrology
1.5 Limitation of study
2 Organization Profile
3 Subject of the Study
4 Data Analysis
5 Suggestions and Conclusion
Annexure
Bibliography
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ABSTRACT
Keywords:HRpolicies,EmployeeRelationship,Organization.
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LIST OF TABLES
TABLENO PARTICULARS PAGE NO
4.1.1 Age 25
4.1.2 Gender 26
4.1.3 EducationalQualification 27
4.1.4 Department 28
4.1.5 Designation 29
4.1.6 Income 30
4.1.7 Jobsandget placement 31
4.1.8 Lettersyoureceivedfromthecompany 32
4.1.9 Recruitmentteamconductedinductionprogram 33
4.1.10 Satisfiedwiththerecruitment team 34
4.1.11 Conductingtrainingonanyareas 35
4.1.12 Traineriscomponentandknowledgeperson 36
4.1.13 Trainingareascanbeshownany development 37
4.1.14 Trainingareasyouareinterested 38
4.1.15 Performanceappraisalfortheemployees 39
4.1.16 Departmentconductingtheperformanceappraisal 40
4.1.17 Appraisalconductivityonwhatdegrees 41
4.1.18 Finaldecisionsmadebythe superiors 42
4.1.19 Awarenessofsociallegislative 43
4.1.20 StatutoryObligationsofPF&ESI 44
4.1.21 Professiontaxcontribution 45
4.1.22 Labor’swelfareact 46
4.1.23 Awareaboutleave policy 47
4.1.24 Awhiletheleaveor not 48
4.1.25 Leavepoliciesareabletomeetyour needs 49
4.1.26 Leaveapplicationshallbeapproved 50
4.1.27 Reasonforquietingthejob 51
4.1.28 Submittingtheirresignation 52
4.1.29 Relievingorder 53
4.1.30 Fullandfinalsettlement 54
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LIST OF CHARTS
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LISTOF ABBREVATIONS
HRM– HumanResourcesManagement
VS_ VisualizationSoftware
FDS - FunctionalDesignSpecification
GCC - GulfCorporationCouncil
ITCC- InteriorTurnkeyContractingCompany
MNC- MultinationalCorporation
HRD- HumanResourcesDevelopment
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INTRODUCTION
1
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CHAPTER1
1.1 INTRODUCTION
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1 Kundu. Subhash C., Diva Mahan (2009) This study is based on the "Human
Resources Management Practices in Insurance Companies: The study was made in
Indian and MNC’s and explains the benefits of the organization is generated only by
Human Resources. However, the advantage of giving insurance to the Human
Resources is one of the employee benefits issued by the Human Resource
Management. The findings of the study says that both domestic and international
Insurance companies have toimprovemoreon their HR practices like performance
appraisal, HR planning and Recruitment.
2 HemantRao(2007)Inthisresearchstudyheexplainedthechangesintherole Human
Resources. There was an extraordinary change in the role of Human resource
department. He found that each individual should work in the organization such that
they should treat the employees irrespective to cast, religion, gender etc. The
productivity of the company is based on the quality of work done by the employees in
the organization.
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Theinterviewprocessshouldberelevanttothejobprofilesothatthecandidates will be
interested in the job profile.
4 Maitin, T.P. (2003) Inhis studyheexplains the Human Resource Development shows
the progress of the organizational growth with different process like recruitment and
selection, payroll processing and maintains the rules and regulations of the office. By
the way of best approach towards the employees which the in the high productive of
the employees.
5 SudhamShettyV.Naveen,Dr.D.N.Raju(2014)Theirresearchisbasedonthe
recruitment and selection process in Cement Industry, Electronics Industry, Sugar
Industry in Krishna Dt AP, India and observed that in all the selected
industriesofthestudyarearecruitmentismadebycampusplacements,job.com, data banks
etc. The selection is done by evaluating the candidate’s skills, knowledge and abilities
which are highly required to the vacancies in selected
industries.Theyalsoidentifiedthatbothmonetaryandnon-monetaryincentives are given to
the employees to motivate them for better.
7 Singh S.K (2008)In this study He explained that for a good organizational growth
employee Should maintain their involvement to yield high productivity.
Employee’sdedicationhelpshimtoachievehistarget,andincreaseshisquality of work.
Organization should also help the employee in training him to develop his
interpersonal skills. Both Employer and Employee should equally contribute each for
individual’s growth.
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8 Vidya A. Salokhe (2002)In her study she explained the Human Resource
departmenthaveseveralprocessestoimprovetheemployee’sindividualgrowth in the
organization. It also helps the organization to achieve more in the profit with their
effective smart work. Employees are the asset of any organization which they make
profit out of them.
10 Udai Pareek &T.V. Rao (1999) In his study he explains that the limitations of
Human Resource Department where they need to improve in the personal growth of
employee and the organization. In his he elaborately explains about the importance of
the training and Development, HR Audit, Planning and
Development,OrganizationalBehaviours.Thisalsogivesthelotsofinformation about the
Educational Institutes and lot of professional people.
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12 SainiR.R.(2010)ThisstudyisbasedontheManagementinUnitedCommercial
BankwhichisacasestudyofChandigarhStatewhichelaboratesHRDrulesand regulations.
Basically, this study explains the hurdles in the process of framing the rules and
process of executing it. This analytical study contains a sample
sizeof100peopleandanalysedtheiropinionaboutHRDrulesandregulations. As a result of
this study is qualification plays an important role in recruitment in top,middleandlow-
levelmanagement.Thepracticeofselectingrightcandidate for the level of management
helps the organization to achieve more and retain employees in the organization.
13 Tripathy(2008)Hehasexplainedthattheorganizationhavetheoptimumusage of Human
resources in the organization. They follow the 3 C concept (i.e.) Competencies,
commitment and culture. By following these 3 C cultures in the work organization
give the positive results in the organization. This practice is considered to be the best
result earning which resulted in the increase in the financial growth.
14 Patil,KallinathS.(2007)Inhisstudyhehasresearchedaboutthedevelopment of facility
management industry has an important place in the growth of the
country.LifeInsuranceCorporationisoneofthemajorserviceprovidersinwhich
theyprovidethebestservice.TheTransmissiondoesn’tcomeinaday.Forthat employees
have put in lot of efforts to bring the service in the field of service.
15 Sharma and Jyoti (2006)In their article they have explained about the Job
Satisfactionthattheyfinalizeitthebestandeffectivereasonforanemployeein the working
situation. They also explain that this emotional factor helps the employee in the
organization to yield best results. Dissatisfaction is one of the
mainreasonsforattritionofemployeeintheorganization.So,jobsatisfactionis the primary
reason of an employee’s carrier growth and development of an organization
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16 G.V. Chalam and L. Srinivas (2005) In their article they have made a Human
Resources Department survey across 120 branches of State Bank of India at
AndhraPradesh,anddefinesthegenderwheretheirpapersmadeanattemptto
explorethebasicgenderdifference.Theyfoundthatthewomenemployeeshave much more
concern that the male employees. Female employees have higher attitude of respecting
the organization and Human resource department. They also have good source of
Loyalty towards Bank work.
17 MishraandHardwar(2002)Intheirresearchtheyhavemadeanempiricalstudy on the
Private companies and their nature of work in Human resources Department. A random
sample of 107 managers with different levels like low level, middle level and top-level
management are taken into consideration. A questionnaire was circulated to them to
know about the Human Resource department and analysed. As a result, the situation
present in the HRD is satisfactory.
18 V.Siva Kumar (2015)This study describes that the high level of policies increases the
growth of the organization and acts as a retention strategy. From this study it is
observed that employee’s relationship
20 Demo(2012)recruitmentandselectionpoliciesandpracticesaredefinedasan
organizationproposaltoseekoutemployees,stimulatethemtoapplyandselect
them,seekingtoharmonizetheperson’scompetencieswithcharacteristicsand demands of
the organization. The involvement policy is an articulated proposal
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oftheorganizationtocreateanaffectivebondwithitscollaborators,contributing to their
well-being, in terms of recognition, relationship, participation and communication. The
training and development policy includes the provision to employees of the systematic
acquisition of skills and the encouragement of continuous learning and knowledge
production.
21 T. Suhasini and Dr. K. Kalpana (2018) The study reveals that relevance of HRM
policy studies to the organizations. However, the urgency for new studies on the HRM
was highlighted, since some policies, despite their strategic nature for
organizations,are still little investigated. This is the case for recruitment and selection
and evaluation of performance and skills, as well as studies relating HRM policies to
other variables of organizational behaviour and the effort to construct and validate
measurement instruments.
8
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25 Albrecht S.L, Bakker A.B, Gruman J.A, Macey W.H and Saks A.M(2015)
thesepracticesnecessarytomanagepeopleatwork,specificallyintheaspects related to
hiring, training, evaluation, remuneration and the provision of a good
andsecureenvironmentforcompanyemployees.Fortheauthor,therewerefive
mainpoliciesandpracticesthatconstitutedpeoplemanagementinorganizations by the HR
area: recruitment and selection, training and development, remuneration, performance
appraisal and working conditions.
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MariyamImna;ZubairHassanHumanresourcepolicieshaveimpactonthe
employeesintheorganization.Themainpurposeofthisresearchpaperisto analyse the factor
which influence the employees in the organization. The most human resource policies
related to recruitment, training, reward, compensation, performance appraisal, training
and development, career development etc. The policies will have impact on the
employees who are working in the organization.
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PRIMARYOBJECTIVES
SECONDARYOBJECTIVES
ToStudytheamendmentsinthebasepolicyandprepareafinalpolicy.
To Examine a HR Policy manual for the company with special emphasis on the
“Managerial Service Conditions”
TounderstandtheHRpoliciesmaintainingthesoundrelationamong Employees &
Employer.
To find out the employees’ satisfaction towards satisfied with the
implementation of policy in organization.
Table1.6.1HRpolicies
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SCOPEOFTHESTUDY
In any organization human resource is the most important asset. In today’s current
scenario, Creations Infra Nitrite Ltd. is a very large manufacturer and marketer of Interiors.
Asmostofthecompany’soverallperformancedependsonitsemployee’s performance
which depends largely on the HR POLICIES of the organization.
So, the project has wide scope to help the company to perform well in today’global
competition.
The core of the project lies in analysing and assessing the organization and to design
and HR policy manual for the organization.
Theyprovideclearcommunicationbetweentheorganizationandtheir employees regarding
their condition of employment.
Theyformabasisfortreatingallemployeesfairlyandequally.
Theyareasetofguidelinesforsupervisorsandmanagers.
Theycreateabasisfordevelopingtheemployee handbook.
Theyestablishabasisforregularlyreviewingpossiblechangesaffecting employees.
They form a context for supervisor training programs and employee orientation
programs.
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LIMITATIONS OF STUDY
HRpoliciesareanimportantforemployeesworkfor Organization.
Ithelpstomaintainmotivationandwillingwork forces.
Itisaninterestingandsignificantareaforconducting research.
Tostudythehumanresourcesneedsofanorganization
Tostudythemainprocessesofemployeeresortinganddevelopment
To know whether the employees are aware of these policies and are deriving benefits
for themselves as well as for the company.
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1.4 HYPOTHITICS
HO- There is no significance relation between HR strategy and India Private
Limited.
H1- There is significance relation between HR strategy and India Private
Limited.
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RESEARCHMETHODOLOGY
METHODDATACOLLECTION
The research has chosen the questionnaire methods of data collection Due to limited time
in hand. While designing the hand collection procedure, adequate
safeguardagainstbiasandunreliabilitymustbeensured.Researcherhasexamined the
collections of data for completeness, comprehensibility, consistently and reliability.
Research is also gathered secondary data which has already been
collectedandanalysedbysomeoneelse.Hegotvariousinformationfromjournals, historical
documents magazines and report prepared by the researchers. For the present piece of
research, the investigators have used the following methods.
Questionnaire
Interview
Observation
InthisstudyDescriptiveresearchDesignisused.
SAMPLINGTECHNIQUES
In this study probability sampling was employed. However, the type of the type of
probabilitysamplingisusedis“Simplerandomsampling”whereinthesamplesare drawn by
generating random members.
SIMPLERANDOMSAMPLING
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Thisprocessandtechniquesareknownassimplerandomsampling,andshouldnot
beconfusedwithsystematicrandomsampling.Asimplerandomsampleusafair sampling
technique.
SOURCESOFDATA
For any study there must be data for analysis purpose. Without data there is no means of
study. Data collection plays an important role in any study. It can be collected from various
sources.
Primarysources:
The Primary data was collected from the respondents by administering a structured
questionnaire and also through observation, interview &
discussionwithmanagement.Theresearchercollectedprimarydatathrough structured
questionnaire and interview.
SecondarySources:
STRUCTUREOFQUESTIONNAIRE
In this study, the primary data is collected through questionnaire from the respondents
directly. A questionnaire consists of a number of questions printed or
typedinadefiniteorderona form.Here,open ended, closeendedquestions,rank order, rating
scale are used in the questionnaire.
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SAMPLESIZE
The same size of the study is 130 respondents and it’s found by Rao soft sample calculator.
The respondents are Employees of the Creations Infra India private limited.
PERIODOFSTUDY
Theperiodoftimeistakentoconductthesurveyandpreparetheresearchpaperis 3 months.
3.7.ANALYTICALTOOLS
Thedatahasbeenanalysedusingthefollowingmethods,
Descriptive Analysis
Chi-squareAnalysis
OneWayANOVATest
CHAPTER-2
ORGANISATION PROFILE
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The interior design market is a crafty science enhancing the interiors of a space to achieve
a healthier and aesthetically pleasing environment. The interior design business is
developing rapidly in the Indian market. Interior Design in India comprises of architects,
interior designers, trade members, and educationists inthe planning, designing and
decorating the interior spaces. The growth in interior design is attributed to the growing
Indian real estate market, growing population,
risingincomelevels,andurbanization.Otherfactorsthatleadtoasurgeindemand for Interior
designing services include smart homes, the influence of social media, and changes in the
living standards and lifestyle of the people.
People are choosing theme-based designs for their commercial and residential spaces.
Countless themes like the Mediterranean Style, the European Style, the Ethnic Indian Style
of Design and Decor are getting common nowadays. New innovations are taking place to
make homes more techs friendly. Virtual Reality is disrupting the interior designing
industry and has made visualizing and experimenting process easy for both client and
designers. However, the cost of using this technology is too high for incorporating in the
industry. Some of the factors that restrain the growth of the market are high gestation
periods for the project.
SCOPEOFTHEREPORT
Byenduse ResidentialCommercial
ByTypeofDecoration RenovationNew
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the market dynamics, and the market overview is covered in the report. The report also
offers market estimates of the segments and market size. The company profile of key
players is provided along with an in-detailed analysis of strategies adopted.
With the steady growth in the demand from the commercial real estate, the interior
designing solution has emerged as a progressive trend in the market. As commercial space
demand surges, the sector is expected to further witness a tremendous opportunity to
leverage in the coming years. With the visible transition in the Indian work culture, office
furniture and interiors have seen a major evolution. Office commercial spaces are expected
to opt-out for various interior design services in the market. Old and established offices
will also consider refurbishing their office spaces along with start-ups and new offices.
Hotels are also coming up with design guidelines and pose as trendsetters combining
creativity and sustainability.
Figure1.2.1InteriorDesignMarketRangeChart
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designing, and management of projects within a variety of interior spaces. Interior design
companies and design consultants must consider the required building
codesandhealthandsafetyregulationsforallprojects.Designersmustalsototake into account
any electrical and mechanical needs, interior fittings, furniture, traffic
patterns,andfloorplanning.Profitabilityofinteriordesigncompaniesdependsupon the volume
of the projects they take on, as well as the accuracy of bidding, and timely delivery and
completion of projects.
Reports in this section include, but are not limited to, different components of the market,
such as decorating and decoration products merchants, design in furnishings, office and
industrial interior design, painting and remodelling, industry analysis for different
countries, and transportation of materials used by interior designers.
Marketsegmentation
MarketsegmentbyTypecovers
CloudBased
On-premises
RISEINNUMBEROFINTERIORDESIGNERSACROSSINDIA
There are growing investments in real estate in India. The market is primarily seeing
investments in commercial real estate and co-working spaces. As the real estate market is
projected to grow in future the interior designing services will also be required for the
same. There are growing investments in tire 1 and tire 2 citiesin the nation which is leading
to a rise in the number of interiors designing and
designersinIndiainthesecities.VariousarchitecturesareshiftingtotheInterior
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designing market in India. The data also shows that the Interior Designing industry is more
concentrated in urban areas.
Figure1.2.2NumberofInteriorDesignersacrossIndia
COMPETITVE LANDSCAPE
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COMPANY PROFILE
Creation Infra India Private Limited Express Started his 23 Year career, delivering
multimillion dollar Infra contracts in the GCC countries Transformed Creation form an
Interior Contracting Company into leading ITCC providing design & allied services to
large enterprises, government institutions and private organization.
VISION& MISSION
The purpose of all human activity is to make life better.Creations believe in improving life
through innovative ideas. Through innovations we constantly
endeavourtobringbetterservicesandprocessesthatbringgreatervaluetosociety
COREPURPOSE
“ImproveLifethroughInnovativeIdeas&Services”
VISION
We are role model enterprise, respected globally for excellence in quality and
innovative services
We enhance stakeholder value while adhering to the code of responsiblecare
and ethical values
WeareanemployerofchoiceandpreferredbusinesspartnerWorldwide.
CORPORATEVALUES
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VALUESTATEMENT
BOARDOFDIRECTOR
Shri, CHANDRA SEKAR RAO Vice Chairman & Managing Director He is Post
Graduate in Business Administration closely associated with the Company for 20
years.HeisaManagingDirectoroftheCompanyandsuccessfullylookingafterday today affairs
of the Company from 1960.
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Chairman of the Company for a period of 27 years. He is associated with the BLS group of
Companies for past many years.
Shri PRIYA She is a Chartered Accountant having vast experience in the field of Finance.
He is a Managing Director of Motilal Finance Limited and also a Director and member of
Audit Committee of Financial Services Limited.
Creations‘5Cto success
Commitment
Capability
Trained and qualified personnel with proven track record from varied disciplines.
Proven process to aggressivelymonitorproject quality, cost and timeliness.
Capacity
Todeliverend-to-endserviceanytime,anywherethroughin-houseexpertise supported
by trusted pool of sub-vendors
Comprehensive
Seamlessmulti-disciplinarysuiteofservicetocatertoallrequirements.
Customization
Ability to tailor the service offering best suited to meet your financial and
operational objectives.
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CHAPTER-3
SUBJECT OF THE STUDY
HRpoliciesareimportantforemployeestoworkforan Organization.
Ithelpstomaintainmotivationandwillingwork forces.
Itisaninterestingandsignificantareaforconducting research.
They also ensure compliance with employment legislation and inform employees of
their responsibilities and the Company's expectations
HR policies provide guidelines on employer-employee relationships, which
impartinformationonacceptablenormsofbehaviour,workschedules,health and safety
measures, employment laws, conflict resolution and disciplinary measures.
HRplanning, hiring (recruitment and selection), training and development, payroll
management, rewards and recognitions, Industrial relations, grievance handling,
legal procedures.
To have a formal Statement on corporate thinking which will serve as a guideline
for actions. Promote effective management without your constant intervention
Toestablishtheconsistencyinthe application
MotivateTeamMembers
DeviceandimplementBest policies
ImproveEmployers Branding
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CHAPTER4
DESCRIPITIVEANALYSIS
Table4.1.1:TableShowingtheAgeoftheRespondents
PARTICULARS NO. OFRESPONDENTS PERCENTAGE
20–30years 79 59.4%
31–40years 42 31.6%
41–50years 10 7.5%
50yearsandabove 2 1.5%
Total 133 100
AGEOFTHERESPONDENTS
7%2%
32%
59% 20-30YEARS
31-40YEARS
41-50 YEARS
50YEARSAND ABOVE
Chart4.1.1:ChartShowingtheAgeoftheRespondents
INTERPRETATION
From the Above table, its interpreted that 59.4% of the respondents are 20-30 years,31.6%
of the respondents are 31-40 years,7.5% of the respondents are 41- 50 years,1.5% of the
respondents are 50 years and above.
INFERENCE
Majority(59.4%)oftherespondentsfrom20-30Years.
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Table4.1.2:Tableshowingthegender
GENDER
41%
59%
Male
Female
Chart4.1.2:ChartShowingtheGender
INTERPRETATION
INFERENCE
Majority(58.6%)oftherespondentsfrom Male.
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Table4.1.3:TableShowingtheEducationalQualification
EDUCATIONALQUALIFICATION
others
8%Under Graduate
Diploma23%
18%
UnderGraduate post graduate Diploma
others
postgraduate 51%
4.1.3:ChartShowingtheEducationalQualification
INTERPRETATION
From the Above table, it’s interpreted that 23.3% of the respondents are Under Graduate,
50.4 % of the respondents are Post Graduate, 18 % of the respondents are Diploma and 8.3
% of the respondents are others.
INFERENCE
Majority(50.4%)oftherespondentsfromPostGraduate.
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Table4.1.4:TableShowingtheDepartment
DEPARTMENT
FinanceHR
8%8%
21% Production
17% SalesOthers
46%
Chart4.1.4:ChartShowingtheDepartment INTERPRETATION
FromtheAbovetable,it’sinterpretedthat23.3%oftherespondentsarefinance
50.4%oftherespondentsareHR,18%oftherespondentsareProduction,and8.3
%oftherespondentsaresales,9%oftherespondentsareothers.
INFERENCE
Majority(50.4%)oftherespondentsfromHR.
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Table4.1.5:TableShowingtheDesignation
DESIGNATION
AssistantExecutiveFinance HRManagers
11% 17% ProductionHead
12% SalesExecutive Others
25%
35%
4.1.5:ChartShowingtheDesignation.
INTERPRETATION
From the Above table, it’s interpreted that 17.3 %of the respondents are Assistant
Executive Finance, 24.8 %of the respondents are HR Managers, 34.6% of the respondents
are Production Head,11.3 %of the respondents are Sales Executive, and 12%of the
respondents are others.
INFERENCE
Majority(34.6%)oftherespondentsfromProduction.
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Table4.1.6:TableShowingtheIncomeoftheRespondentsperMonth
IncomeoftheRespondentsperMonth
7%
20%
40%
10000to25000
25000to 45000
33% 45000to 60000
60000and above
Chart4.1.6:ChartShowingIncomeoftheRespondent INTERPRETATION
From the Above table, it’s interpreted that 42.9%of the respondents are10000 to 25000,
36.1%respondents are25000 to 45000,21.1%of the respondents are45000 to 60000, and 7.5
%of the respondents are60000 and above.
INFERENCE
Majority(42.9%)oftherespondentsfrom10000to25000.
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A. RECRUITMENTANDSELECTION
Table4.1.7:Tableshowingthejobsandgetplacement
jobsandgetplacement
45%
Chart4.1.7:ChartShowingtheIncomePerMonth
INTERPRETATION
From the Above table, it’s interpreted that 23.3%of the respondents arePlacement cells,
45.1%respondents are through websites, 21.5%of the respondents are
Newspaperadvertisementand11.3%oftherespondentsare referrals.
INFERENCE
Majority(45.1%)oftherespondentsfromThroughWebsites.
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Table4.1.8:Tableshowingthelettersyoureceivedfromthecompany
lettersyoureceivedfromthecompany
12%
33%
25%
30%
Chart4.1.8:Chartshowingthelettersyoureceivedfromthecompany
INTERPRETATION
FromtheAbovetable,it’sinterpretedthat33.1%oftherespondentsareOfferletter,
29.3%respondentsareAcceptanceletter,24.8%oftherespondents are
Joiningletter and12.0%oftherespondentsareNone.
INFERENCE
Majority(33.1%)oftherespondentsfromOfferletter.
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Table4.1.9:TableshowingtheRecruitmentteamconductedinductionprogram
Recruitmentteamconductedinduction program
10%
26%
26%
38%
AboutCompany ProductTraining
Legal&Statutorylegislation
None
Chart4.1.9:ChartshowingtheRecruitmentteamconducted induction
program
INTERPRETATION
From the Above table, it’s interpreted that 25.8%of the respondents are About Company,
37.6%respondents are Product Training,25.6% of the respondents are Legal &Statutory
legislation and 9.8%of the respondents are none.
INFERENCE
Majority(37.6%)oftherespondentsfromProductTraining.
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Highlydissatisfied 4 3.0%
Neithersatisfiedornor 17 12.8%
dissatisfied
Highlysatisfied 43 32.3%
Dissatisfied 8 6.0%
Total 133 100
satisfiedwiththerecruitmentteam
6% Satisfied
Highly dissatisfied Neithersatisfiedornor dissatisfied
32% 46% Highlysatisfied
Dissatisfied
13%3%
Chart4.1.10:Chartshowingthesatisfiedwiththerecruitmentteam
INTERPRETATION
INFERENCE
Majority(54.9%)oftherespondentsfromSatisfied.
35
`
B. TRAININGANDDEVELOPMENT
Table4.1.11:Tableshowingtheconductingtrainingonanyareas
PARTICULARS NO. OF RESPONDENTS PERCENTAGE
HR&Admins 21 15.8%
Finance 64 48.1%
Production 38 28.6%
Safety 10 7.5%
conductingtrainingonanyareas
7% 16%
HR&Admins FinanceProduction
Safety
29%
48%
Chart4.1.11:Chartshowingtheconductingtrainingonanyareas
INTERPRETATION
From the Above table, it’s interpreted that 15.8%of the respondents are HR & Admins,
48.1%respondents are Finance,28.6% of the respondents are Production and 7.5%of the
respondents are Safety.
INFERENCE
Majority(48.1%)oftherespondentsfromFinance.
36
`
Table4.1.12:TableshowingthetraineriscomponentandKnowledgeperson
traineriscomponentantandKnowledge
person
7% 16%
ExcellentFairAverage
Poor
29%
48%
Chart4.1.12:ChartshowingthetraineriscomponentandKnowledgeperson
INTERPRETATION
From the Above table, it’s interpreted that 15.8% of the respondents are excellent,
48.1%respondentsareFair,28.6%oftherespondentsareAverageand7.5%ofthe respondents are
Poor.
INFERENCE
Majority(48.1%)oftherespondentsfromFair.
37
`
trainingareascanbeshownany
development
13% AgreeDisagree
4% Neitheragreenordisagree Strongly agree
20% Stronglydisagree
53%
10%
Chart4.1.13:Chartshowingthetrainingareascanbeshownany
development
INTERPRETATION
Fromtheabovetableitis interpretedthat52.6%oftherespondentsagreed,9.8% of the
respondents disagreed, 20.3% of the respondents neither agreed nor disagreed, 3.8% of the
respondents strongly agreed, 13.5% of the respondents strongly disagreed.
INFERENCE
Majority(52.6%)oftherespondentsfromAgree.
38
`
Table4.1.14:Tableshowing thetrainingareasyouareinterested
trainingareasyouareinterested
15%14%
29%
42% welfare
Fire and safety ManagementAndskills
Time management
Chart4.1.14:Chartshowingthetrainingareasyouareinterested
INTERPRETATION
FromtheAbovetable,it’sinterpretedthat13.5%oftherespondentsarewelfare,
29.3% respondents are Fire and safety, 42.1% of the respondents are Management and skills
and 15.0% of the respondents are Time management.
INFERENCE
Majority(42.1%)oftherespondentsfromManagementAndskills.
39
`
C. PERFORMANCEAPPRAISAL
Table4.1.15:Tableshowingtheperformanceappraisalfortheemployees
performanceappraisalfortheemployees
40% 30%
Chart4.1.15:Chartshowingtheperformanceappraisalfortheemployees
INTERPRETATION
From the Above table, it’s interpreted that 15.8% of the respondents are Monthly, 30.1%
respondents are Quarterly, 39.1% of the respondents are half yearly and 13.5% of the
respondents are Annually.
INFERENCE
Majority(39.1%)oftherespondentsfromhalfyearly.
40
`
Table4.1.16:TableshowingtheDepartmentconductingthePerformance Appraisal
Departmentconductingthe Performance
Appraisal
SubordinatesHR&Admins Finance Production
14%
36%
15%
37%
Chart4.1.16:ChartshowingtheDepartmentconductingthePerformance Appraisal
INTERPRETATION
From the Above table, it’s interpreted that 36.1%of the respondents are Subordinates,
36.9% respondents are HR &Admins, 13.5%of the respondents are Finance and 13.5% of
the respondents are Production.
INFERENCE
Majority(37%)oftherespondentsfromHR&Admins.
41
`
Table4.1.17:TableshowingtheAppraisalconductivityonwhatdegrees
Appraisalconductivityonwhatdegrees
23% 80%
35% 160%
320%
360%
11% 31%
Chart4.1.17:ChartshowingtheAppraisalconductivityonwhatdegrees
INTERPRETATION
FromtheAbovetable,it’sinterpretedthat23.3%oftherespondentsare80%,30.8%
respondentsare160%,11.3%oftherespondentsare320%and34.6%ofthe
respondentsare 360%.
INFERENCE
Majority(34.6%)oftherespondentsfrom360%.
42
`
Table4.1.18:TableshowingtheFinalDecisionsmadebythesuperiors
FinalDecisionsmadebythesuperiors
18%
28%
14%
ManagementManager
ReportingManager
40% Others
Chart4.1.18:ChartshowingtheFinalDecisionsmadebythesuperiors
INTERPRETATION
From the Above table, it’s interpreted that 22.6% of the respondents are Management,
31.6% respondents are Manager, 11.3% of the respondents are Reporting manager and
14.3% of the respondents are others.
INFERENCE
Majority(40%)oftherespondentsfromManagers.
43
`
4. STATUTORYCOMPLIANCE
Table4.1.19:TableshowingtheAwarenessofsociallegislative
Awarenessofsociallegislative
23%
36%
ExcellentFairUnfair
None
26%
15%
Chart4.1.19:ChartshowingtheFinalDecisionsmadebythesuperiors
INTERPRETATION
From the Above table, it’s interpreted that 23.3% of the respondents are Excellent,
26.3%respondentsareFair,15.0%oftherespondentsareUnfairand35.3%ofthe respondents are
None.
INFERENCE
Majority(26.3%)oftherespondentsfrom none.
44
`
Table4.1.20:TableshowingtheStatutoryObligationsofPF&ESI
PF 12%ESI0.75% 29 21.8%
PF8.33%ESI3.25 % 36 27.1%
BothA&B 49 36.8%
Alltheabove 18 13.5%
Total 133 100
StatutoryObligationsofPF&ESI
9%
10% PF12% ESI 0.75%
PF8.33%ESI3.25%
BothA & BAlltheabove
23% 58%
Chart4.1.20:Chartshowingthe StatutoryObligationsofPF&ESI
INTERPRETATION
From the Above table, it’s interpreted that 21.8% of the respondents are PF12%
ESI0.75%,27.1%respondentsarePF8.33%ESI3.25%,36.8%oftherespondents are BothA& B
and 13.5% of the respondents are All the above.
INFERENCE
Majority(36.8%)oftherespondentsfromBothA&B.
45
`
Table4.1.21:TableshowingtheprofessionTaxContribution
Complied 32 24.1%
Not complied 35 26.3%
Ignore 39 29.3%
Companynotwilling 12 9.0%
Total 133 100
professionTaxContribution
10%
27%
33%
CompliedNotcomplied Ignore
Companynot willing
30%
Chart4.1.21:ChartshowingtheprofessionTaxContribution
INTERPRETATION
INFERENCE
Majority(29.3%)oftherespondentsfrom Ignore.
46
`
equalcontribution
STRONGLYDISAGREE 24.10%
STRONGLYAGREE3.80%
NEITHERAGREENORDISAGREE 53.40%
DISAGREE 15.00%
AGREE3.80%
Chart4.1.22:Chartshowingthecontributedtowardslabourswelfareact
INTERPRETATION
From the Above table, it’s interpreted that 21.8% of the respondents are Employer
cont.12,27.1%respondentsareEmployeescont.20,36.8%oftherespondentsare Employer cont.
7 and 13.5% of the respondents are Employer cont. 14.
INFERENCE
Majority(36.8%)oftherespondentsfromEmployercont.7.
47
`
5. LEAVEPOLICY
Table4.1.23:TableshowingtheAwareaboutLeavepolicy
AwareaboutLeavepolicy
16% 16%
Sick Leave PrivilegeLeave CasualLeave
Alltheabove
32%
36%
Chart4.1.23:ChartshowingtheAwareaboutLeavepolicy INTERPRETATION
FromtheAbovetable,it’sinterpretedthat15.8%oftherespondentsareSickLeave,
36.1%respondentsarePrivilegeLeave,32.1%oftherespondentsareCasual Leave and 15.8% of
the respondents are All the above.
INFERENCE
Majority(36.1%)oftherespondentsfrom PrivilegeLeave.
48
`
Table4.1.24:Tableshowingtheawhiletheleaveornot
Chronically 20 15.0%
Frequently 45 33.8%
Willnottakeleave 37 27.8%
Incaseemergency 31 23.3%
situation
Total 133 100
awhiletheleaveornot
15%
23%
ChronicallyFrequently
Willnottakeleave
Incaseemergencysituation
34%
28%
Chart4.1.24:Chartshowingtheawhiletheleaveornot
INTERPRETATION
FromtheAbovetable,it’sinterpretedthat15.0%oftherespondentsareChronically,
33.8%respondentsareFrequently,27.8%oftherespondentsareWillnottakeleave and 23.3% of
the respondents are Incise emergency situation.
INFERENCE
Majority(33.8%)oftherespondentsfromWillnottakeleave.
49
`
Table4.1.25TableShowingtheareyoufeelcompanyleavepoliciesareable to
meet your needs?
Agree 61 45.9%
Disagree 4 3.0%
Neitheragreenor disagree 17 12.8%
Stronglyagree 43 32.3%
Stronglydisagree 8 6.0%
Total 133 100
leavepoliciesareabletomeetyourneeds
6% AgreeDisagree
Neitheragreenordisagree Strongly agree
Stronglydisagree
32% 46%
13%3%
Chart4.1.25:Chartshowingtheleavepoliciesareabletomeetyourneeds
INTERPRETATION
Fromtheabovetableitisinterpretedthat45.9%oftherespondentsagreed,3%of the respondents
disagreed, 12.8% of the respondents neither agreed nor disagreed, 32.3% of the
respondents strongly agreed, 6% of the respondents strongly disagreed.
INFERENCE
Majority(54.9%)oftherespondentsagree.
50
`
Table4.1.26:Tableshowingtheleaveapplicationshallbeapprovedby whom
PARTICULARS NO. OFRESPONDENTS PERCENTAGE
Managers 35 26.3%
DeputyManagers 36 26.8%
Management 45 33.8%
On myown accord 18 13.5%
Total 133 100
leaveapplicationshallbeapprovedby whom
13%
26%
34% Managers
27% DeputyManagers Management
Onmy ownaccord
Chart4.1.26:Chartshowingtheleaveapplicationshallbeapprovedbywhom
INTERPRETATION
FromtheAbovetable,it’sinterpretedthat26.3%oftherespondentsareManagers,
26.8%respondentsareDeputyManagers,33.8%oftherespondentsareManagement and 13.5% of
the respondents are on my own accord.
INFERENCE
Majority(33.8%)oftherespondentsfrom Management.
51
`
Table4.1.27:TableshowingthereasonforQuietingtheJob
You’refoundanewjob 25 18.6%
Difficultwork 43 32.3%
environment
Careerchange 47 35.3%
Relocation 18 13.5%
Total 133 100
reasonforQuietingtheJob
14% 19%
You’rfounda new job Difficultworkenvironment Caree
Relocation
35%
32%
Chart4.1.27:ChartshowingthereasonforQuietingthe Job
INTERPRETATION
From the Above table, it’s interpreted that 18.6% of the respondents are You’re found a
new job, 32.3% respondents are Difficult work environment, 35.3% of the respondents are
Career change and 13.5% of the respondents are Relocation.
INFERENCE
Majority(35.3%)oftherespondentsfromRelocation.
52
`
Table4.1.28:Tableshowingthesubmittingtheirresignation
submittingtheirresignation
14% 19%
Sendingthroughmails PhysicalResignationNoResig
Nooftheabove
35%
32%
Chart4.1.28:Chartshowingthesubmittingtheirresignation
INTERPRETATION
From the Above table, it’s interpreted that 18.6% of the respondents are Sending through
mails, 32.3% respondents are Physical Resignation, 35.3% of the respondents are No
Resignation and 13.5% of the respondents are No ofthe above.
INFERENCE
Majority(35.3%)oftherespondentsfromNoResignation.
53
`
Leavingorderwillbe 41 30.8%
Given
Leavingorderwillbe Not 61 45.9%
given
Noneoftheabove 31 23.3%
Total 133 100
relievingorderprovidedtotheresigned
employees
23% LeavingorderwillbeGiven
31%
LeavingorderwillbeNotgiven Noneoftheabove
46%
INTERPRETATION
From the Above table, it’s interpreted that 30.8% of the respondents are Leaving order will
be Given, 45.9% respondents are Leaving order will be Not given, and 23.3% of the
respondents are None of the above.
INFERENCE
Majority(45.9%)oftherespondentsfrom LeavingorderwillbeNotgiven.
54
`
Given 48 36.1%
Not given 58 43.6%
Noneoftheabove 26 19.5%
Total 133 100
fullandfinalsettlementduringthetimeofExit
20%
36%
44%
Given
Notgiven
Noneoftheabove
Chart4.1.29:ChartshowingthefullandfinalsettlementduringthetimeofExit
INTERPRETATION
From the Above table, it’s interpreted that 36.1% of the respondents are Given, 43.6%
respondents are Not given, and 19.5% of the respondents are None of the above.
INFERENCE
Majority(43.6%)oftherespondentsfromNotgiven.
55
`
CHISQUARETEST
AGEOFTHERESPONDENTS
Vs
H1(AlternateHypothesis)=Thereisasignificantrelationshipbetweenage
oftherespondentsandBasedonthetrainingconductedbythetraineronthe areas can be
shown any development.
AGE*BASEDONTHETRAININGCONDUCTEDBYTHETRAINERONTHE
AREAS CAN BE SHOWN ANY DEVELOPMENT CROSSTABLE
AGE AGRE DISAGRE NEITHER STRONGL STRONGL TOTA
E E L
AGREE Y Y
NOR AGREE DISAGRE
DISAGRE E
E
39.5 7.3 15.2 2. 10.2 75.0
20–
8
30
years
21.1 3.9 8.1 1. 5.4 40.0
31–40
5
years
8.9 1.7 3.5 .6 2.3 17.0
41–
50
years
50yea 0.5 0.1 0.2 .0 0.1 1.0
rsand
above
TOTA 70.0 13.0 27.0 5. 18.0 133.0
L 0
56
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CHI-SQUARETESTS
Value df Asymptotic
Significance(2-
sided)
PearsonChi- 10.090a 12 .608
Square
LikelihoodRatio 10.067 12 .610
NofValidCases 133
a.12cells(60.0%)haveexpectedcountlessthan5.Theminimumexpected
Countis.04.
At5%levelofsignificanceanddf(12)thetablevalueis10.090. calculated
value = 0.04
Significance value (p=0.005)<calculated value
H0 is accepted.
INFERENCE
The results of the “Pearson Chi-Square” say that χ (12) = 10.090, P = 0.04.
Thistellsusthatthereisastatisticallysignificantassociationbetweentheage
oftherespondentsandalsohigh-performanceworksystemleadstosuperior employee
performance.
57
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Vs
Whetheryousatisfiedwiththerecruitmentteamwhatisthe percentage
H0(NullHypothesis)=Thereisnosignificantrelationshipbetween age of
the respondents and significance level of the company that makes the
employees responsible for the spot decisions of the company.
H1(AlternateHypothesis)=Thereisasignificantrelationshipbetween
ageoftherespondentsandsignificancelevelofthecompanythatmakes the
employees responsible for the spot decisions of the company.
AGE*WHETHERYOUSATISFIEDWITHTHERECRUITMENTTEAM
CROSSTABLE
Neither
AGE Highly Dissatisf
Highly satisfiednor
Satisfi satisfied ied Total
ed dissatisfie dissatisfied
d
34.4 2.3 9.6 24.2 4.5
20–30
75.0
years
18.3 1.2 5.1 12.9 2.4 40.0
31–40
years
7.8 .5 2.2 5.5 1.0 17.0
41–50
years
50years 0.5 .0 0.1 0.3 0.1 1.0
and above
58
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CHI-SQUARETESTS
Value df Asymptotic
Significance(2-
sided)
NofValidCases 133
At5%levelofsignificanceandDF(12)thetablevalueis17.410 calculated
value = 0.03
Significance value (p=0.005)<Calculated value
H0isaccepted
INFERENCE
The results of the “Pearson Chi-Square” say that χ (12) = 17.410, P= 0.03. This
tells us that there is a statistically significant association between age
oftherespondentsandthecompanythatmakestheemployeesresponsible for the spot
decisions made for the improvement of the company.
59
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ONEWAYANOVATEST
Hypothesisissetbetweentheageoftherespondentsandequalcontributionof12% each from
Employer and Employees
NULLHYPOTHESIS
H0 = There is no statistically significant relationship between age the respondents and equal
contribution of 12% each from Employer and Employees
ALTERNATIVEHYPOTHESIS
H1 = There is a statistically significant relationship between age of the respondents
and equal contribution of 12% each from Employer and Employees
60
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DESCRIPTIVES
AGE
LOWER UPPER
BOUND BOUND
Agree 73 1.63 .717 .084 1.46 1.80 1 3
61
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ANOVA
AGE
Sumof Mean
Squares df Square F Sig.
Between 4.434 4 1.108 2.087 .086
Groups
INTERPRETATION
This is the table that shows the output of the ANOVA analysis and we have a statistically
significant difference between our group means. We can see that the significance level is
0.086, which is more than 0.005. Therefore, there is a statistically significant relationship
between the age of the respondents and equal contribution of 12% each from Employer and
Employees
62
`
FINDINGS
59.4% of the respondents are 20-30 years,31.6% of the respondents are 31-40
years,7.5%oftherespondentsare41-50years,1.5%oftherespondentsare50 years and
above.
58.6%oftherespondentsareMale,41.4%oftherespondentsareFemale.
23.3% of the respondents are Under Graduate, 50.4 % of the respondents are Post
Graduate, 18 % of the respondents are Diploma and 8.3 % of the respondents are
others.
23.3%oftherespondentsarefinance
50.4%oftherespondentsareHR,18%oftherespondentsareProduction,and
8.3%oftherespondentsaresales,9%oftherespondentsare others.
17.3 %of the respondents are Assistant Executive Finance, 24.8 %of the respondents
are HR Managers, 34.6% of the respondents are Production Head,11.3 %of the
respondents are Sales Executive, and 12%of the respondents are others.
42.9%oftherespondentsare10000to25000,36.1%respondentsare25000 to
45000,21.1% of the respondents are 45000 to 60000, and 7.5 % of the respondents are
60000 and above.
33.1%of the respondents are Offer letter, 29.3 %respondents are Acceptance
letter,24.8% of the respondents are Joining letter and 12.0%of the respondents are
None.
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52.6%oftherespondentsagreed,9.8%oftherespondentsdisagreed,20.3%of
therespondentsneitheragreednordisagreed,3.8%oftherespondentsstrongly agreed, 13.5%
of the respondents strongly disagreed
13.5%of the respondents are welfare, 29.3% respondents are Fire and safety, 42.1% of
the respondents are Management and skills and 15.0% of the respondents are Time
management.
15.8%oftherespondentsareMonthly,30.1%respondentsareQuarterly,39.1% of the
respondents are half yearly and 13.5% of the respondents are Annually.
36.1%of the respondents are Subordinates, 36.9% respondents are HR & Admins,
13.5%of the respondents are Finance and 13.5% of the respondents are Production.
23.3% of the respondents are 80 %, 30.8% respondents are 160 %, 11.3% of the
respondents are 320 % and 34.6% of the respondents are 360 %.
23.3% of the respondents are Excellent, 26.3% respondentsare Fair, 15.0% of the
respondents are Unfair and 35.3% of the respondents are None.
64
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24.1%of the respondents are Complied, 26.3% respondents are Not complied,
29.3%oftherespondentsareIgnoreand9.0%oftherespondentsareCompany not willing.
3.8% of the respondents are Agree, 15% of the respondents are neither
Disagree,53.4%oftherespondentsareNeitheragreenordisagree,3.8%ofthe respondents
are Strongly agree, 24.1% of the respondents are Strongly disagree.
15.8% of the respondents are Sick Leave, 36.1% respondents are Privilege Leave,
32.1% of the respondents are Casual Leave and 15.8% of the respondents are All the
above.
26.3% of the respondents are Managers, 26.8% respondents are Deputy Managers,
33.8% of the respondents are Management and 13.5% of the respondents are on my
own accord.
65
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18.6% of the respondents are You’re found a new job, 32.3% respondents are Difficult
work environment, 35.3% of the respondents are Career change and 13.5% of the
respondents are Relocation
18.6% of the respondents are Sending through mails, 32.3% respondents are
PhysicalResignation,35.3%oftherespondentsareNoResignationand13.5% of the
respondents are No of the above.
30.8% of the respondents are Leaving order will be Given, 45.9% respondents are
Leaving order will be Not given, and 23.3% of the respondents are None of the above
36.1% of the respondents are Given, 43.6% respondents are Not given, and 19.5% of
the respondents are None of the above.
66
`
CHAPTER-5
FINDINGS SUGGESTIONS AND CONCLUSION
Approachlayingstressonequalwagesforequalworkdone.
67
`
CONCLUSION
ThisStudyshowsthat
The Policy of the company provides facilities for all round growth of Individuals
bytrainingin-houseandoutsidetheorganization, Reorientation,lateralmobility and self-
development through self-motivation.
The Policy grooms every individual to realize his potential in all facets While
contributing to attain higher organizational and personal goals.
The Policy builds teams and foster team-work as the primary instrument in all
activities.
The Policy implements equitable, scientific and objective system of rewards, incentives
and control.
The Policy recognizes worth contributions in time and appropriately, so as to maintain
a high level of employee motivation and morale.
The employees agree on the part of their performance that they know what is expected
from them?
Theemployeesunderstandhowtheirworkgoalsrelatetocompanygoals.
Companyinspirestheemployeestodotheirbestworkeveryday.
The employees are not satisfied with the communication and decision-making process
as it leaks the information related to organization.
The employeesdonotreceive the appropriate recognitionand rewardsfor their
contributions and accomplishments.
The employees feel that they are not paid fairly for the contributions they make to
company’s success.
68
`
ANNEXURE
1. Name
2. Age
a) 20–30years
b) 31–40years
c) 41–50years
d) 50yearsandabove
3. Gender
a) Male
b) Female
4. EducationalQualification
a) Undergraduate
b) Postgraduate
c) Diploma
d) Others
5. Department
a) Production
69
`
b) HR
70
`
c) Sales
d) Finance
e) Other
6. Designation
a) Assistantexecutivefinance
b) HRmanagers
c) ProductionHead
d) SalesExecutive
e) Others
7. Income
a) 10000to25000
b) 25000to45000
c) 45000to60000
d) 60000andabove
1. RECRUITMENTANDSELECTION
1. Howdoyousearchthejobsandgetplacement?
a) Placementcells
b) Throughwebsites
c) Newspaperadvertisement
d) Referrals
2. Whichoneofthelettersyoureceivedfromthecompanyafteryour name
shortlisted?
a) Offer letter
b) Acceptanceletter
71
`
c) Joiningletter
d) None
1. About Company
2. ProductTraining
3. Legal&Statutory legislation
4. None
4. Whetheryousatisfiedwiththerecruitmentteam
a) Satisfied
b) Highlydissatisfied
c) Neithersatisfiedornordissatisfied
d) Highlysatisfied
e) Dissatisfied
TRAININGANDDEVELOPMENT
a) HR&Admins
b) Finance
c) Production
d) Safety
72
`
a) Excellent
b) Fair
c) Average
d) Poor
a) Welfare
b) Fireand Safety
c) Management&Skills
d) TimeManagement
PERFORMANCE APPRAISAL
1. Whetherthecompanyisconductingperformance appraisalforthe
employees if so what basis
a) Monthly
b) Quarterly
c) Halfyearly
73
`
d) Annually
2. WhichDepartment isconductingPerformanceAppraisalisacompany?
a) Subordinates
b) HR&Admins
c) Finance
d) Production
a) 80%
b) 160%
c) 320%
d) 360%
4. Who will be the final decision for the performance Appraisal made
by the Superiors?
a) Management
b) Manager
c) ReportingManager
d) Others
STATUTORY COMPLIANCE
1. WhetherthecompanycreatedawarenessonSociallegislativeduringthe joining of a
company if so, what is your feedback
a) Excellent
74
`
b) Fair
c) Unfair
d) None
2.WhethertheStatutoryObligationof PFandESIcompliedwiththe
company
b) PF8.33%ESI 3.25%
c) BothA&B
d) Alltheabove
3. Whethertheprofessiontaxcontributionremittedtheconcernedauthority by the
company
a) Complied
b) Notcomplied
c) Ignore
d) Companynotwilling
4. Thereistheequalcontributionof12%eachfromEmployerandEmployees
a) Stronglyagree
b) Agree
c) Neitheragreenordisagree
d) Stronglydisagree
e) Disagree
LEAVEPOLICY
1) Doyouawareabouttheleavepolicyinyour company
a) SickLeave
b) PrivilegeLeave
75
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c) CasualLeave
d) Alltheabove
a) Chronically
b) Frequently
c) Willnottake leave
d) Incaseemergencysituation
4. Whetheryourleaveapplicationshallbeapprovedbywhom
a) Managers
b) DeputyManagers
c) Management
d) Onmyown accord
EXIT POLICY
1. WhatisthereasonforQuietingtheJob
a) You’rfoundanewjob
b) Difficultwork environment
76
`
c) Careerchange
d) Relocation
2. WhethertheEmployeessubmittingtheirresignationatthetimeofleaving the
Employment
a) Sendingthroughmails
b) PhysicalResignation
c) NoResignation
d) Nooftheabove
a) Leavingorderwillbegiven
b) Leavingorderwillbenotgiven
c) Noneoftheabove
a) Given
b) Notgiven
c) Noneoftheabove
77
`
BIBLIOGRAPHY
Absar, M., Nimalathasan, B., and Jillian, M. (2010). Impact of HR Practices on
Organizational Performance in Bangladesh, International Journal of Business Insights
& Transformation, 3 (2), 15-19.
Abu Riyale, A. (2007). The Effect of Employees Performance Management System
Development on Employees Turnover Empirical Study Telecommunication Sector-
Jordan, Unpublished Master Dissertation, The University of Jordan, Jordan.
Abu-Doleh,J.(2000).HumanResourcePlanninginJordan:AChallengeforthe Next
Millennium, Middle East Business Review, 4(1), 57-68.
Anderson, Chris (2014). Human Resources Policies and Procedures Manual.
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