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Campus East Coast Session 2018-19
Business Organization and Work Sheet
Topic 2
Management No.
Grade 9 IGCSE Subject

Name Date
Sec- A Direct/ Regular/ Inferential Sec - B Application, Reasoning &
Questions Analytical Questions
Sect - C HOTS Questions (Higher
Order Thinking Skills)

Section - A: Direct/ Regular/ Inferential Questions

Q1. Explain the following terms with an example :

(a) Span of control:

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(b) Hierarchy :

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(c) Chain of Command :

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(d) Delegation:
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(e) List out any two advantages of ‘Feedback in a communication process :

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GIIS Document number

ACA-07 Effective Date: 1 January 2018

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Section - B: Application, Reasoning & Analytical Questions

Q2. Identify and explain two differences between tall and flat organisations. Draw organisation
charts for both the types of organisation charts

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Q3. Explain in brief the different types of risks associated with the management of a business.

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GIIS Document number

ACA-07 Effective Date: 1 January 2018

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Q4. Analyse and explain two methods of dealing with barriers to effective communication.

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Section - C: HOTS Questions (Higher Order Thinking Skills)

Q5. A sole trader is planning to expand his business in a new country. Enumerate the possible
risks he might have to face. Explain how he should overcome them with reference to the
decision- making process.
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GIIS Document number

ACA-07 Effective Date: 1 January 2018

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Q6. ESS Clothing is a manufacturer of cotton textiles in Bangladesh in the process of introducing
new advanced machinery for spinning cotton in some of its mills. This will involve upgrading
the skills of the company’s existing employees.

What methods of internal communication could be used to inform the employees of the
changes and prepare them to upgrade their skills? Explain the benefit of each method
selected.

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GIIS Document number

ACA-07 Effective Date: 1 January 2018

Confidential | Copyright © Global Indian International School | Version 2 5