Professional Documents
Culture Documents
HM 56 - Chapter 01 Lesson
HM 56 - Chapter 01 Lesson
Professionalism
In a recent study on Career Readiness conducted by NACE (National Association of Colleges and
Employers), employers who hire college graduates were asked which professional competencies were
essential to workplace success.
Professionalism/ work ethic topped the list with 97. 5 % of respondents identifying It as either “absolutely
essential” or “essential” for a new college hire’s success.
KNOWLEDGE -facts, information, and skills acquired by a person through experience or education; the
theoretical or practical understanding of a subject
SKILLS - the ability to use one's knowledge effectively and readily in execution or performance. b.:
dexterity or coordination especially in the execution of learned physical tasks. 2.: a learned power of doing
something competently: a developed aptitude or ability
ATTITUDE - the way a person thinks or feels about a specific person, place, action, or experience. Like
individual perspective, attitude encompasses a person's particular emotions and how they act toward
someone or something
Hard skills, also known as technical skills, are technical knowledge or training that you have gained
through any life experience, including in your career or education. For example:
If you’ve worked in food service or retail, you may know how to use a point-of-sale system.
If you've taken an accounting class, you may know how to use Microsoft Excel.
If you’ve studied a foreign language, you may be able to speak it fluently.
Soft skills are personal habits and traits that shape how you work, on your own and with others. Effective
communication, for example, is a key soft skill many employers seek. Some others include dependability,
effective teamwork and active listening.
Soft skills are essential to your career and as you search for jobs. While hard skills are necessary to
successfully perform technical tasks in a job, soft skills are necessary to create a positive and
functional work environment. For this reason, employers often seek individuals who possess proven soft
and hard skills. Some employers may prefer to select candidates who have a stronger set of soft skills over
hard skills, as soft skills are at times more difficult to develop.
1. Be productive
Use your time productively at work. Focus on your job responsibilities and avoid getting pulled into
social media, web browsing, and phone activity while on the clock.
2. Develop a professional image
Project a professional presence and dress appropriately for your industry and organization. A good
rule of thumb is to dress in the position you aspire to have.
3. Take the initiative
Ask for more projects to be given to you or think of assignments that will meet your organization's
goals. You don’t want to be under-utilized.
4. Maintain effective work habits
Prioritize, plan, and manage your assignments and projects.
Follow up and follow through with your supervisor and team members.
5. Manage your time efficiently
Establish priorities, set goals, and create action plans to meet deadlines.
6. Demonstrate integrity
Be accountable for your work and actions while behaving ethically at all times.
7. Provide excellence
Produce work and results that reflect a sense of pride and professionalism, often exceeding
expectations.
8. Be a problem-solver
When you run into problems and obstacles take the time to brainstorm a few solutions and
alternatives before you meet with your supervisor.
9. Be resilient
Develop coping skills to manage setbacks and challenges positively and constructively.
10. Communicate effectively
Practice professional on-line, in person, and interpersonal communication skills.
11. Develop self-awareness
Learn to manage your emotions and gain awareness of your emotional triggers so you can manage
your reactions positively and productively. Accept and reflect on feedback to assist as you learn and
grow.
12. Build relationships
Network with colleagues, customers and clients to build professional cordial relationships, work on
teams and collaborate effectively.
DRESSING APPROPRIATELY FOR THE WORKPLACE
1. TATTOOS
Tattoos on the face, neck, or hands, for instance, are considered risky because of their association
with prison and gang branding. Tattoos that can be covered by a long-sleeved shirt with collar and
slacks are a safe bet.
2. PIERCINGS
Earlobe stretching and piercings on the nasal septum or lips are still generally frowned upon in
professional settings.
3. DYED HAIR
As with tattoos and piercings, hair dye is becoming more acceptable generally, but extreme
expression is inadvisable in any traditional workplace.
PROPER GROOMING
PROPER DRESSCODE
PROFESSIONAL DEVELOPMENT
- Is a requored soft skill for all professions. It is the continuos process of acquiring new knowledge
and skills that relate to your profession, your job responsibilities, or your work environment. It is a
key role in maintaining trained, informed, and motivated people.