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Paving the way for industry 4.0 maturity of construction enterprises: a state of
the art review
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Abstract
Purpose – Industry 4.0 is characterised by the exponential pace of technological innovations compelling
organisations to transform or be displaced. Industry 4.0 transformation of construction enterprises lacks
systematic guidance and notable earlier studies have utilised maturity models to map transformation of
enterprises. This paper proposes a conceptual maturity model for construction enterprises for business
scenarios leading to Industry 4.0.
Design/methodology/approach – The requirements for designing maturity models, including comparison
with existing models and scientifically documenting the design process, make Systematic Literature Reviews
(SLR) appropriate. Two systematic literature reviews (SLRs) are conducted to shortlist a total of 95 papers,
which are subjected to subsequent content analysis.
Findings – The first SLR identifies the following process categories as critical levers of industry 4.0 maturity;
data management, people and culture, leadership and strategy, collaboration and communication, automation,
innovation and change management. The second SLR ascertains that the existing maturity models in
construction literature do not adequately correspond to Industry 4.0 business scenarios with limited emphasis
on data management, automation, change management and innovation. The findings are assimilated to
propose a conceptual Smart Modern Construction Enterprise Maturity Model (SMCeMM).
Originality/value – The paper systematises the transformation of construction enterprises in Industry 4.0
and leads to state-of-the-art development of Industry 4.0 and maturity model research in construction. The
proposed conceptual model addressed both the demands of the construction industry as well as what is
required to navigate Industry 4.0 better.
Keywords Industry 4.0, Maturity model, Smart modern construction, Business transformation,
Systematic review, Content analysis
Paper type Research paper
1. Introduction
Construction enterprises have historically tried to embrace process innovation that
originated in other industries as a means of improving efficiency and compliance (Svehla
et al., 2020; Miller et al., 2009). However, change has proved to be arduous for construction
enterprises despite intentions and investments and failures are common (Hammer, 2007;
Colley, 2018; Smithers, 2018; Bleby, 2018). Dowd and Marsh (2020) stated that to shape the
future of the construction industry, it is needed to understand Industry 4.0 and its impact on
The authors would like to acknowledge that this research is fully funded by the Centre for Smart Modern
Construction under the School of Engineering, Design and Built Environment at Western Sydney
Engineering, Construction and
University. Architectural Management
Data availability statement: All data generated or used during the study appear in the submitted © Emerald Publishing Limited
0969-9988
article. DOI 10.1108/ECAM-11-2021-1001
ECAM construction enterprises. Industry 4.0 is characterised by a range of new technologies fusing
the physical, digital and biological worlds, impacting all disciplines, economies and industries
and even challenging ideas about what it means to be human (Schwab, 2016). In Industry 4.0,
the construction industry is expected to shift to more integrated, mass-customised and hybrid
process-product business models to maintain competitive advantage (Weking et al., 2020;
Culot et al., 2020; Das et al., 2021). While a significant amount of research has evolved on the
technological implications of Industry 4.0, how the technological innovations can be
translated into strategic business outcomes is hardly discussed (Trotta and Garengo, 2018;
Alaloul et al., 2020; Oztemel and Gursev, 2018).
Construction enterprises are struggling to identify intermediate steps and embrace the
change associated with Industry 4.0 (Weking et al., 2020). Insolvencies in construction
enterprises are on the rise (Sas, 2019; Smithers, 2018). The construction sector is one of the
largest non-service-related industries and the impact due to insolvency of large businesses is
significant, affecting the immediate supply chain to the country’s economy (Economics
References Committee, 2015). The magnitude of the problem makes it necessary for
construction enterprises to navigate Industry 4.0 better (Dowd and Marsh, 2020). Despite the
urge, Industry 4.0 transformation lacks systematic guidance and there is an urgent need for
practice-proven approaches such as assessment frameworks and maturity models for
construction enterprises (Dowd and Marsh, 2020; Oesterreich and Teuteberg, 2016; Hizam-
Hanafiah et al., 2020).
Maturity models prove to be a preferred tool to adopt due to its ability to identify
predictable patterns of evolution and change that form an anticipated, desired, or logical path
from an initial state to maturity (P€oppelbuß and R€oglinger, 2011; Nosalska et al., 2019; Jesus
and Lima, 2020; Becker et al., 2009). Maturity models emerged from software engineering, but
their usage has crossed industry boundaries. Santos-Neto and Costa (2019) pointed out that
some notable fields where maturity models have been applied are the medical sector
(Mccarthy et al., 2014), supply chain management (Lockamy and Mccormack, 2004),
education (Egberongbe et al., 2017), e-governance (Misra and Dhingra, 2002), project
management (Grant and Pennypacker, 2006), knowledge management (Serenko et al., 2016)
and enterprise interoperability (Campos et al., 2013). Prominent earlier researchers in
construction management and economics also have adopted maturity models for their
studies (Sarshar et al., 1999; Ruikar et al., 2006; Alshawi, 2007; Bew and Richards, 2008;
Succar, 2009). Several recent publications have presented maturity models in construction
management to assess project controls maturity (Jawad and Ledwith, 2021), BIM maturity
(Yilmaz et al., 2019), risk management maturity (Hartono et al., 2019), safety management
maturity (Musonda et al., 2021), offsite construction maturity (Dang et al., 2020) and lean
construction maturity (Rodegheri and Serra, 2020) demonstrating continued interest and
effectiveness. While the publication activity in maturity modelling relevant to construction
management has seen steady growth, an Industry 4.0 maturity model for construction
enterprises is significantly absent in the literature, which is what this paper is proposing to
develop.
The fundamentals of maturity models research lie in comparison with existing models
(Becker et al., 2009; Hevner et al., 2004). Researchers and professional consulting
organisations have developed several Industry 4.0 maturity models. The maturity model
for assessing Industry 4.0 readiness and maturity of manufacturing enterprises (Schumacher
et al., 2016), the connected enterprise maturity model (Rockwell Automation, 2014), IMPULS
Industrie 4.0 readiness model (Lichtblau et al., 2015), the INDUSTRIE 4.0 migration model
(Leineweber et al., 2018), PricewaterhouseCoopers (PwC) model of Industry 4.0 (Geissbauer
et al., 2016), KPMG Fourth Industrial Revolution Benchmark (Kpmg, 2020) are some of the
most popular models in use. There also exist a few systematic literature reviews on Industry
€
4.0 maturity models. Elibal and Ozceylan (2020) and Hajoary (2020) emphasise that Industry
4.0 maturity modelling is an emerging concept; however, publications related to Industry 4.0 Industry 4.0
maturity models have seen a significant rise in the past year. Hizam-Hanafiah et al. (2020) maturity
review digital readiness models to identify four major dimensions of digital readiness with an
attempt to represent digital readiness as Industry 4.0 readiness. Sony and Naik (2020)
conduct a review to identify the critical factors for the successful implementation of Industry
4.0 but fail to advise on how organisations can be assessed on this implementation. Williams
et al. (2019) focus on the digital maturity of small and medium sized enterprises and
Angreania et al. (2020) conduct a review of Industry 4.0 maturity models for manufacturing
and logistic sectors. The information available in literature creates an opportunity to present
an integrator theoretical maturity model for Industry 4.0 maturity in construction enterprises
that considers the characteristic elements of the Industry 4.0 maturity models in literature.
The overarching aim of this paper is to propose a conceptual maturity model for
construction enterprises for business scenarios leading to Industry 4.0. This will be achieved
through three objectives which are as follows:
(1) To identify the process categories critical for Industry 4.0 maturity and find out if
there was an Industry 4.0 maturity model for construction in the literature
(2) To explore the domains of application of maturity model research in construction and
ascertain whether maturity models in literature correspond to the process categories
identified for Industry 4.0 maturity.
(3) To propose a Smart Modern Construction Enterprise Maturity Model (SMCeMM) for
business scenarios leading to Industry 4.0.
The results present state-of-the-art development of Industry 4.0 and maturity model research
in construction that intends to systematise the transformation of construction enterprises in
Industry 4.0 by identifying the process categories critical for assessing Industry 4.0 maturity.
Prior to this research, there was little to no evidence of what maturity means for construction
enterprises in Industry 4.0, leading to a capacity deficit in identifying the intermediate steps
they need to harness its full potential. The paper is structured into five main sections.
Section 2 presents literature relevant to Industry 4.0 and construction. Section 3 presents the
methodology adopted in this paper. Section 4 presents the findings and discussion and
indicates how Objectives 1, 2 and 3 are achieved. Finally, Section 5 concludes the paper and
offers suggestions for further work.
3. Research methodology
This research adopts a top-down approach of developing a maturity model where the process
categories are first identified as the domain of application of the model is relatively nascent
with very little evidence of what is considered as maturity (Bruin et al., 2005). The
requirements for designing maturity models, including comparison with existing models and
scientifically documenting the design process (Becker et al., 2009; Hevner et al., 2004), make
Systematic Literature Reviews (SLR) appropriate. Several researchers in the past have used
SLRs to develop maturity models (Eadie et al., 2011; Sony and Naik, 2020). This research
adopted a step-by-step methodology based on the Preferred Reporting Items for Systematic
Reviews and Meta-Analyses (PRISMA) to conduct a transparent and replicable SLR (Moher
et al., 2009; Kitchenham, 2004; Tranfield et al., 2003). Figure 1 shows the research
methodology for the paper. The SLRs were conducted in three phases as described in the
following sub-sections.
3.1 Phase 1
The first systematic literature review was conducted to identify the process categories critical
for Industry 4.0 maturity and determine if there was an Industry 4.0 maturity model for
construction in literature. The keywords and inclusion criteria are included in the search
strategy illustrated in Figure 2 under Search 1. It is to be noted that there were no exclusion
criteria adopted for the search at this stage as the purpose of the search was to explore
Industry 4.0 maturity models across subject areas. The Scopus and Web of Science databases
were used for the search as they are known for their accuracy and coverage of publications
and have been recommended for use in systematic reviews related to construction
management (Osei-Kyei and Chan, 2015; Pillai and Matus, 2021; Hijazi et al., 2021). 48 papers
were retrieved from the Scopus database. Two papers were eliminated as full text was
unavailable and 10 other papers were eliminated as they were found unrelated after reading
the abstract. 36 papers were shortlisted for full paper review. 68 were retrieved from the Web
of Science database. 33 papers were eliminated due to duplication with Scopus and 15 other
papers were eliminated as they were found unrelated after reading the abstract. 20 were
Industry 4.0
maturity
Figure 1.
Research Methodology
for the study
shortlisted for full paper review. As illustrated in Table A1, a total of 56 papers were
subjected to content analysis to identify the process categories critical for Industry 4.0
maturity. Content analysis is a research technique for making contextual, replicable and valid
inferences from data (Krippendorff, 1989). A central idea in content analysis is to classify data
into much fewer content categories (Weber, 2011). Given the process categories were highly
interrelated, the boundaries set around the categories identified were defined by a set of terms
associated with the categories from the researcher’s semantic understanding to help
distinguish between their dimensions. Past researchers have used similar ways of content
analysis to identify patterns and clusters from data obtained through SLRs (Siraj and Fayek,
2019). The results are illustrated using a weighted graph in Section 4.1 and the boundaries set
around each category are presented in Section 4.1.1 to 4.1.7.
3.2 Phase 2
The second systematic literature review was conducted to explore the application of maturity
model research in construction and identify the process categories critical for the maturity of
construction enterprises. Additionally, to ascertain whether maturity models in construction-
related literature correspond to the process categories identified for Industry 4.0 maturity. As
a result, the combination of Search 1 and 2 ensured that the proposed maturity model
addressed both the demands of the construction industry as well as what is required to
navigate Industry 4.0 better. The keywords and inclusion criteria are included in the search
ECAM
Figure 2.
Search strategy
strategy illustrated in Figure 2 as Search 2. It is to be noted that there were no exclusion Industry 4.0
criteria adopted for the search at this stage as the keywords had already narrowed the search maturity
down to construction or built environment related research. The search was limited to
publications from 2016 to now because Search 1 indicated that Industry 4.0 related maturity
models began appearing in publications only after 2016. The Scopus and Web of Science
databases were used for the search. 64 papers were retrieved from the Scopus database.
Three papers were eliminated as full text was unavailable. After reading the abstract, 25
others were eliminated as they were unrelated or contained no model or maturity dimensions.
36 papers were shortlisted for full paper review. 56 papers were retrieved from the Web of
Science database. 44 papers were eliminated due to duplication with Scopus and two papers
were eliminated as full text was unavailable. After reading the abstract, seven other papers
were eliminated as they were found unrelated or contained no model or maturity dimensions.
Three papers were shortlisted for full paper review. As illustrated in Table A2, a total of 39
papers were subjected to content analysis to identify the domains of application of maturity
model research in construction and ascertain whether maturity models in literature
correspond to the process categories identified for Industry 4.0 maturity. The results are
illustrated using a weighted graph in Section 4.2.
3.3 Phase 3
The outputs from Phases 1 and 2 were assimilated to propose a conceptual Smart Modern
Construction Enterprise Maturity Model (SMCeMM) for business scenarios leading to
Industry 4.0. The proposed conceptual model was developed considering the process
categories critical for Industry 4.0 maturity as identified in Phase 1 and addressing the
deficits observed in construction-related literature’s maturity models.
41%
45%
Change Management Data Management
86%
Collabora on and
Figure 3. Automa on
Process categories for Communica on 75% 77%
Industry 4.0 maturity
From Search 1 [Scopus + WoS = 56 papers]
“digital strategy”, “big data”, “data analytics”, “data usage”, “data-driven services”, “data-
based learning and decision-making”, “data collection and usage”, “data security”, “data
protection”, “model data”, “data requirements”, “data standards and data transparency”,
“ICT add-on functionalities”, “vision for ICT”, “predictive capacity”. Akdil et al. (2018)
emphasise on real-time data management, including collection, processing, analysis and
inference and interoperability and decentralisation of data, as primary principles of Industry
4.0 maturity. G€okalp et al. (2021) rightly point out that Industry 4.0 aims to continuously
improve processes by utilising intelligent, context-aware, conscious and self-learning devices
enabled by technologies such as cyber-physical systems, digital twins and the industrial
Internet of things that collect big data and benefit from such data to improve and optimise
processes and develop a predictive capacity for outperforming competitors. This is seconded
by Silva et al. (2021), who establish that analysis of data to achieve actionable and focussed
intelligence for a better understanding of business performance is a significant contributor
towards Industry 4.0 maturity. A dimension that is often overlooked but has been correctly
identified by Basl and Doucek (2019) is data security. They mention that the safety and
security of Industry 4.0 systems and the reliability and completeness of data are enablers of
Industry 4.0 maturity. The prominence of digital in Industry 4.0 creates the opportunity for
data management as a process category to influence all the other process categories identified
in this research by enabling data-driven decision making and information exchange between
stakeholders using standard data structures.
4.1.2 People and culture. Human resources and its management are overshadowed by the
technological advancement and accessibility of Industry 4.0 (Ramingwong et al., 2019).
However, in Industry 4.0, automation and digitalisation will significantly influence human
work, which will become more demanding and complex (Silva et al., 2021). Demand for
cognitive, social and communication skills will increase, so will autonomy and self-
management skills (Reiman et al., 2021). In this paper, dimensions including “People and
Culture”, “people capabilities”, “culture”, “employee skill sets and skill acquisition”,
“relationship between employees”, “human resource management – gaining and retaining
qualified staff”, “mutual trust”, “autonomy” were clustered together under the process
category ‘People and Culture’. 80 of the shortlisted papers identified “People and Culture” as
essential for Industry 4.0 maturity. A balanced and empowered workforce continuously Industry 4.0
being skilled at handling automation and data driven operations enhances Industry 4.0 maturity
success (Jain and Ajmera, 2021). In addition to the reskilling of employees as per the Industry
4.0 requirements, success depends on the employees’ ability to adapt to the changing
environment without experiencing a threat or an existential crisis (Hajoary, 2020). The
dimension ‘culture’ emphasises openness, transparency and mindset, ensuring employees
exhibit involvement, ownership and a sense of security in being part of the Industry 4.0
journey (Santos and Martinho, 2020). Herceg et al. (2020) establish that a clear strategy and
leadership drive Industry 4.0 transformation only when combined with an organisational
culture that meets the expectations of customers, employees and partners. The results align
with the Davos Manifesto 2020, which describes treating its people with dignity and respect,
honouring diversity and continuous upskilling as some of the universal purposes of a
company in Industry 4.0 (Schwab, 2019).
4.1.3 Automation. “Automation” was identified as a process category toward Industry 4.0
maturity in 77% of the shortlisted papers as the adoption of Industry 4.0 concepts becomes
more manageable in a lean manufacturing environment. The terminologies used include
“automation”, “autonomous robots”, “autonomous processes”, “smart production and
operations”, “production processes”, “manufacturing strategy”, “manufacturing capacity”,
“standard operating process”. It is incredibly beneficial to introduce automation to reduce
employee workload, manufacturing times and human errors while cultivating an
environment of visibility and clarity where processes can be easily tracked (Amjad et al.,
2020). Automation gives rise to decentralisation and the transition of roles and
responsibilities, impacting an organisation’s horizontal and vertical value chains (Jain and
Ajmera, 2021). Data-driven operations and strategic collaboration, when combined with
automation, allow for an increase in productivity, quality, flexibility and customer
satisfaction transforming the relations of the classic value supply chain into a digital value
supply chain fully leveraging the Industry 4.0 technologies (Pessot et al., 2021). Santos and
Martinho (2020) reiterate that automation of processes, including automated data acquisition,
autonomous and intelligent equipment leading to data-driven decision-making, is a crucial
aspect of Industry 4.0 maturity. The terms “autonomous” and “automation” have been
interchangeably used in the shortlisted papers. Colli et al. (2019) emphasise that organisations
reach a greater level of maturity when decision-making is performed autonomously based on
automated and synchronised data, structured and transmitted following a universal
standard. While automation was initially adopted to enhance productivity and reduce
wastage, it has now grown in significance towards attaining competitive advantage through
widespread standardisation and digitalisation of processes (Herceg et al., 2020; Rafael et al.,
2020) by leveraging Industry 4.0 technologies such as machine learning and artificial
intelligence that can make systems self-learn (Silva et al., 2021; Sj€odin et al., 2018).
4.1.4 Collaboration and communication. Ease of collaboration and communication within
the organisation and with external partners can enhance Industry 4.0 maturity (Sriram and
Vinodh, 2021; Chonsawat and Sopadang, 2021). The shortlisted papers referred to
“Collaboration and Communication” using several terminologies including “cross-functional
collaboration”, “collaboration and mobility”, “dynamic collaboration within the value network”,
“social collaboration”, “working relationship”, “mutual help”, “structured communication”,
“communication variables”, “workgroup communication”, “communication” as a dimension
toward Industry 4.0 maturity. The Industry 4.0 technologies create an opportunity for teams
and partners to exchange information seamlessly and transparently through digital platforms
(Mittal et al., 2020; Akdil et al., 2018; Hajoary, 2020). Clear communication of the objectives and
benefits of an envisaged Industry 4.0 strategy from the leadership team to all stakeholders
helps establish a collaborative culture, thereby translating strategy into concrete
implementation actions. In contrast, efficient communication structures prove to be a critical
ECAM factor to secure management support toward Industry 4.0 change and innovation (Pessot et al.,
2021). Who will drive Industry 4.0 change is very much dependent on the understanding of
which type of collaboration exists in the enterprise’s value chain, which also influences the
organisation’s autonomy and shared learning (Amaral and Peças, 2021a). The degree of
inclusion in decision-making and visibility in communication between stakeholders is an
essential element of the Industry 4.0 strategy. A fully immersive experience across teams and
stakeholders focussing on transparent communication channels promoting a deep connection
toward common goals is key to Industry 4.0 maturity (Schumacher and Sihn, 2020). The results
align with the KPMG Fourth Industrial Revolution Benchmark that points out that technology-
based strategic collaborations are essential in Industry 4.0 (Kpmg, 2020).
4.1.5 Leadership and strategy. The shortlisted papers referred to “Leadership and
Strategy” using several terminologies. “Leadership”, “leadership competency”, “leadership
behaviour”, “commitment of the board and senior management”, “top management
commitment”, “strategy and organisation”, “strategic partnerships”, “vision”, “degree of
strategy implementation”, “broad execution strategy”, “strategic alignment”, “strategy and
policy”, “strategy and governance” were all considered as essential dimensions of Industry
4.0 maturity in organisations. 71% of the shortlisted papers indicated that “leadership and
strategy” were critical in Industry 4.0. Results show a real need for guided support in
developing a company-specific Industry 4.0 vision and specific project planning (Ganzarain
and Errasti, 2016). Organisations are experiencing a lack of shared understanding and vision
among employees towards the technological complexity of Industry 4.0 and they are falling
short of creating sustainable business cases (Sj€odin et al., 2018). Leadership capabilities and
organisational strategy enable the business model, company culture, collaboration network
and roadmaps (Chonsawat and Sopadang, 2021; Johannes et al., 2021). Organisations need to
identify the value in the Industry 4.0 technologies and understand the immediate market to
consider a range of business cases and translate the foresight into action (Schumacher and
Sihn, 2020; Akdil et al., 2018; Basl and Doucek, 2019). Industry 4.0 maturity of an organisation
is heavily dependent on the leadership team’s or top management’s awareness and
commitment to undertake long-term and short-term strategic decisions towards a defined
Industry 4.0 roadmap (Hajoary, 2020). A straightforward narrative that the leadership team
understands and recognises what the people on the ground have to say and has organisation-
wide strategic goals that everybody feels bought into and is likely to accomplish is key to
Industry 4.0 transformation.
4.1.6 Change management. Schwab (2016) argues that Industry 4.0 induced changes to
businesses are perhaps the most profound in history. Dimensions including “willingness to
change”, “organisational change management system”, “continuous improvement
capabilities”, “continuous improvement – performance measurement and feedback”,
“agility” are critical to Industry 4.0 maturity and are clustered together in this paper as the
process category “Change Management”. 45% of the shortlisted papers mentioned change
management as a significant enabler of Industry 4.0 maturity. While it remains essential to
have a global strategic vision, all changes performed in an organisation must be incremental
by the gradual introduction of individual parts. Everyone involved in the change must
conclude that the change carries advantages (Pessot et al., 2021; Benesova et al., 2021). The
degree of adaptability to change indicates organisation cultures that are open and flexible
and more mature in Industry 4.0 (Chonsawat and Sopadang, 2021; Maier et al., 2020;
Chaopaisarn and Woschank, 2021). Industry 4.0 performance attributes heavily depend on an
organisation’s agility to respond to changes, including flexibility of plans, production
flexibility and supply chain adaptability (Ayyildiz and Gumus, 2021; Wagire et al., 2021).
Leadership is instrumental in conducting changes in the organisation. They will be required
to govern and control the incremental changes triggered within the organisation due to
Industry 4.0 (Da Silva et al., 2020). Industry 4.0 business transformation requires robust
change management plans, including evaluation of the change implementation iteratively to Industry 4.0
limit surprises at the end of the implementation program (Sj€odin et al., 2018). When the maturity
learning is shared amongst capable peers, it exposes the change to feedback, critique and
reflection, thereby helping to improve the performed outcomes and scale up the change
management process (Colli et al., 2019).
4.1.7 Innovation. Maturity in Industry 4.0 requires continuous innovation in products,
processes and services. Industries are experiencing a complete transformation toward
achieving competitive advantage through innovation by enhancing efficiency,
professionalism, knowledge and quality of products and services (Jain and Ajmera, 2021).
41% of the shortlisted papers mentioned “Innovation” as a process category for Industry 4.0
maturity and the terms used included “innovation openness”, “innovation aptitude”,
“innovation”, “innovation management”, “openness to innovation”. While innovation is a
requirement for Industry 4.0 maturity in the shortlisted papers, it is still at a relatively nascent
exploration stage. Pessot et al. (2021) ascertain that an effective path toward innovation and
investment requires an internal diagnosis of the organisation’s needs, resources, strengths
and weaknesses and a clear awareness of the implications of innovation and investment on
business strategy. Organisations are expected to attain a higher level of Industry 4.0 maturity
with a clear strategy to appraise and incubate pilot innovations (Kruger and Steyn, 2021).
Industry 4.0 maturity demands commitment from top management in driving a culture of
open innovation where cross-enterprise collaboration between information technology,
production and operation teams thrive (Çınar et al., 2021). The results suggest that technology
is mediating in driving innovations presently, but the mature end of Industry 4.0
transformation will see growth through business model innovation.
4.1.8 Is there an industry 4.0 maturity model for construction?. The shortlisted papers
presented maturity models in various domains of application. Figure 4 shows the domains of
application of the Industry 4.0 maturity studies shortlisted from Search 1.
Given the origin of Industry 4.0 is in the manufacturing sector, most papers dealt with
process improvement priorities of manufacturing enterprises, predominantly with a small
and medium-sized scale of operations (Sj€odin et al., 2018; Rafael et al., 2020; Lin et al., 2020a;
Peukert et al., 2020; Amaral and Peças, 2021a). Some of the models presented overall
organisational maturity of enterprises, without a focus on any specific industry
predominantly for small and medium-sized enterprises (Ganzarain and Errasti, 2016; Colli
25
20
Environmental Sustainability
Logis cs/Supply Chain
No. of papers
15 Manufacturing
Data Science
9
8
7
6
No. of papers
5
4
3
2
1
0
Figure 5.
Domains of application
relevant to maturity
model literature in
construction
Scopus + WoS {n = 39}
Wernicke et al. (2021) propose a maturity model to assess digitalisation across design Industry 4.0
management, scheduling, logistics, information management, production and human maturity
resource management and assess maturity based on five criteria; individuals, technology,
organisational structure, goals and environment. Jawad and Ledwith (2021) present a
measurement model of project control systems considering change management, earned
value, baseline plan, resource-loaded, progress method and governance program. There is a
predominance of project-based maturity over organisational maturity in literature. Project
maturity research primarily concerns assessment of construction projects on methods and
tools, human resources, project environment, project knowledge management and safety
(Klaus-Rosi nska and Iwko, 2020; Pornthepkasemsant and Charoenpornpattana, 2019).
4.2.2 Building Information Modelling (BIM) maturity models. Building Information
Modelling (BIM) related maturity models frequently occur in literature. Liang et al. (2016)
propose a multifunctional BIM maturity model focussing on information accuracy, spatial
coordination and management support. Yilmaz et al. (2019) propose a reference model to assess
BIM capability across design, construction and facility management based on BIM skills, BIM
collaboration, BIM interoperability, corporate-wide BIM deployment and continuous BIM
improvement. Siebelink et al. (2018) present a BIM maturity model that assesses maturity
based on BIM-related strategy, including vision, goals and management support,
organisational structure, people and culture, processes and procedures, IT infrastructure
and data structure. Wang et al. (2019) present a maturity model to assess supplier capabilities
in exploiting BIM based on their execution capability and strategic vision. The recurring
process categories in literature for assessing BIM maturity are found to be overall BIM
strategy including top management commitment, the capability to use it and the processes and
protocols in place (Olugboyega and Windapo, 2019; Phang et al., 2020; Lu et al., 2021).
4.2.3 Risk management maturity models. Risk management is another popular area, with
several shortlisted papers presenting risk management maturity models. Overall risk strategy,
vision and top management commitment are the main assessment criteria (Hoseini et al., 2021;
Karunarathne and Kim, 2021). Zhao et al. (2016) present an enterprise risk management
maturity model with criteria including but not limited to the commitment from the board and
senior management, risk appetite and tolerance, risk-aware culture, risk communication and
leveraging risk as opportunities. Hartono et al. (2019) propose a project risk management
maturity model. The dimensions proposed include culture and leadership, implementation
process of risk management, capability of the team in relevance to risk management and the
utilisation of tools. There is a commonality among all risk management maturity models in the
literature regarding the process categories. While organisational culture and management
support is considered essential, the process of risk identification, evaluation, monitoring and
control also determines maturity; so does effective communication, skillsets and knowledge
(Roghabadi and Moselhi, 2020; Perrenoud et al., 2021; Serpell et al., 2016).
4.2.4 Other domains of application. A strand of literature that concerns maturity models
related to Occupational Health and Safety (OHS) in construction suggests that leadership,
commitment, involvement, communication, competence and procedures are critical for
maturity (Musonda et al., 2021; Lawani et al., 2019). Information and technology resources and
collaboration enabled through technology also form an essential criterion for evaluating
construction projects’ OHS maturity (Poghosyan et al., 2020). Quaigrain and Issa (2021)
propose a disability management maturity model considering dimensions such as return to
work, disability and injury prevention and senior management support. As observed in
several domains of application earlier, the focus is on project-based maturity instead of
organisational maturity (Lee, 2019; Lawani et al., 2019). Offsite construction maturity has seen
a rising trend in publications. Liu et al. (2018) propose a maturity model to evaluate supplier
management maturity in prefabricated construction projects based on the procurement
process, operation efficiency, relationship coordination, strategy alignment and corporate
ECAM social responsibility. Wang et al. (2020) present a project-based industrialised construction
maturity model and the dimensions proposed include leadership, participant capabilities and
collaboration, planning and control, offsite construction technology and schema. Given the
predominance of production in offsite construction and prefabrication, operational efficiency is
considered in all models in literature, while overall strategy and top management commitment
appear only in certain models (Bendi et al., 2021; Dang et al., 2020). Nesensohn et al. (2016) and
Rodegheri and Serra (2020) present lean construction maturity models with dimensions such
as lean leadership, customer focus, way of thinking, culture and behaviour, competencies,
improvement enablers, process and tools, change, work environment, business results,
learning and competency development. Unlike other domains, where there is a dominance of
project-based maturity models, lean construction maturity models attempt to look at
organisational maturity. Taking the life-cycle approach, Johannes et al. (2021) proposes a smart
maintenance management maturity model considering dimensions including but not limited to
leadership, culture, data-driven decision making and knowledge management. Focussing on
digital twins, Davila Delgado and Oyedele (2021) mentions the need for a digital twin maturity
model. It discusses the importance of data management, organisational culture, collaborative
working and innovation as criteria for maturity.
4.2.5 Commonalities and deficits in relevance to industry 4.0 process categories. A
comparative analysis of the short-listed papers from Search 2 with the process categories
identified in Search 1 was conducted to ensure that the proposed maturity model addressed
both the demands of the construction industry as well as what is required to navigate
Industry 4.0 better. It revealed certain commonalities and deficits as illustrated in Figure 6
Figure 6.
Comparative analysis
of shortlisted papers
with Industry 4.0
process categories
using a weighted graph. The detailed analysis of the shortlisted papers is presented in Industry 4.0
Table A2. maturity
Aligning with the Industry 4.0 process categories, 56% of the shortlisted papers consider
leadership, strategy and top management commitment to assess maturity. 82% of the
shortlisted papers consider organisational culture and employee skills as essential elements
of maturity. Similarly, 54% of the shortlisted papers identify collaboration and
communication as a critical dimension of maturity and corresponds to the Industry 4.0
requirements. However, the most frequently occurring process category for Industry 4.0
maturity, data management, only appears in 38% of the shortlisted papers, which shows that
this is an emerging area in construction maturity modelling literature and has not been
substantially explored yet. Acquiring, managing, processing and analysing time-stamped
data from construction sites will enable a historical database (Hijazi et al., 2021) that could be
mined to generate more comprehensive insights for intelligent decision making and strategy
building (Turner et al., 2021; Pillai and Matus, 2021). Given this, data management is indeed a
critical dimension of Industry 4.0 maturity of construction enterprises. Therefore, the existing
models in construction literature do not adequately correspond to the needs of Industry 4.0
business scenarios.
Data management is less explored, so it is not surprising that automation as a process
category is also a developing concept in construction maturity modelling literature. Only
21% of the shortlisted papers identify automation as a critical dimension. There is a deficit in
how Industry 4.0 technologies such as drones, Internet of things and radio frequency
identification supporting automation in a smart construction site to achieve automated data
acquisition leading to data-driven decision making, can be assessed. As already mentioned in
Section 3.1.6, Industry 4.0 induced changes to businesses are radical and profound. However,
only 15% of the maturity models in construction literature consider change management as a
dimension of maturity, which is a clear indication of a gap. The final dimension of Industry 4.0
maturity identified is innovation; however, the mention of innovation as a dimension of
maturity in construction literature is insignificant, with only five percent of the shortlisted
papers identifying it. Construction business scenarios in Industry 4.0 demand technology-
driven and business model innovations to gain competitive advantage (Das et al., 2021), which
necessitates the inclusion of innovation as a dimension of maturity. The following section
proposes an integrator conceptual maturity model for construction enterprises for business
scenarios leading to Industry 4.0 by assimilating the results obtained from the comparative
analysis.
Figure 7.
Conceptual smart
modern construction
enterprise maturity
model (SMCeMM)
will also assess how “modern” the enterprises are in fulfilling essential functions of
integrating manufacturing into work processes to deliver a catalogue of standard products
combining humans and machines optimally, leading to continuous learning and cross-
functional collaboration. The model will invigorate enterprises towards deep technology
partnerships that support strategy building and platforms that integrate the construction
supply chain from conception to assembly (Das et al., 2021; Maskuriy et al., 2019). The model’s
unique feature is the inclusion of change management and innovation as process categories
that were inconspicuous in construction literature related to maturity modelling. This allows
the model to assess the ability of construction enterprises to be proactive in handling changes
and appraise and invest in the right innovation pilots. Construction enterprises are emerging
from their siloed operations toward being part of a highly digitalised and collaborative
ecosystem in Industry 4.0. The nature of this emergence is dynamic and occurs in a
continuum, from a fairly moderate state to a highly evolved state. Since there is no static point
in this transformation, mapping it becomes difficult. The proposed SMCeMM will be
equipped to explore and analyse the significant levels of development in this evolution
process and guide construction enterprises to navigate Industry 4.0 better in becoming more
mature.
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Corresponding author
Priyadarshini Das can be contacted at: p.das@westernsydney.edu.au
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Process categories
Leadership and People and Data Collaboration and Change
No Source strategy culture management communication management Automation Innovation
(continued )
maturity
Industry 4.0
Content analysis of
maturity
assessing Industry 4.0
shortlisted papers in
Search 1 to identify the
Table A1.
ECAM
Table A1.
Process categories
Leadership and People and Data Collaboration and Change
No Source strategy culture management communication management Automation Innovation
(continued )
maturity
Industry 4.0
in Search 1
of shortlisted papers in
Table A2.