VITTORIO RAFFAELE TOBIAS

LAS PINAS CITY, PHILIPPINES

VITTORIO. TO BIAS@ O UTLOOK. COM

Work experience

AI Expert/Project Manager 07/2023 - Present

- Spearheaded integration of AI into core business processes, driving increased efficiency,

accuracy and scalability across the organization.
- Evangelized AI capabilities across the company, educating stakeholders and aligning AI
initiatives with broader business goals.
- Partnered cross-functionally to understand departmental pain points, implement process
improvements, create SOPs and documentation, and develop ad hoc analytics reports to
optimize workflows and decision making.
- Led creation of interactive dashboards and visualizations to provide business insights and track
success metrics.

Workflow Automation Expert - Contractual

- Create and customize workflows using Workflow automation tool like Zapier and Make
- Review existing workflows and identify areas for improvement that can benefit from automations
- Increase productivity by adapting automations for manual processes

Prompt Engineer - Contractual

- Drafted Prompt Statements for Existing and Potential Clients for productivity increase and process
improvements
- Conducted A/B testing on prompt variations, increasing client productivity by 10%
- Collaborated with Developers to improve prompt outputs from LLM, particularly OpenAI

Data Visualization Engineer - Contractual

- Create and Improve existing dashboards based on client needs

- Analyze available reports and identify possible KPIs
- Data cleaning and wrangling

Assistant Manager 01/2023 – 08/2023

Genpact

- Developed custom data analytics solutions using Power BI and Power Query to optimize
business processes and drive growth
- Conducted thorough data analysis, uncovering valuable patterns, trends, and opportunities for
optimization
- Collaborated with cross-functional teams to design and implement KPIs, and effectively
communicated complex data insights through visually appealing reports and presentations
Business/Data Analyst 06/2022 – 04/2023
GCRealty and Development, LLC

- Creating and Maintaining Reports and Dashboards

- Utilization of Business Intelligent Tools in day-to-day tasks
- Create and run queries in MySQL depending on business needs

Project Manager, Associate 06/2021 – 06/2022

Appen, Philippines

- Monitors and drive key performance while working collaboratively with Project Managers to
meet client and project requirements
- Virtual Team Management
- Responsible for updating and managing data and other reports based on Excel, Google Sheets,
Power BI etc.

Sales Compensation Analyst 09/2020 – 06/2021

ServiceSource, Philippines

- Responsible for administering and analyze sales commission and variable compensation
paid to sales team and management
- Manages compensation for all Global Employees (EMEA, APAC, and NALA)
- Working closely with developers in implementing updates in Salesforce (Scrum)

Workforce Management Lead 10/2019 – 09/2020

Sykes Asia Inc., Philippines

• Workforce Management Team Lead

• Financial Analyst
• Scheduler
• Reports Analyst

Junior Workforce Analyst 10/2016 – 10/2019

Sykes Asia Inc., Philippines

Education and Certifications

Predictive Analytics
University of the
Philippines Diliman –
NEC Aug 2023
Technical Skills
- Data Analysis: Proficient in data collection, cleaning, and analysis using Power Query, DAX
formula, and M. Learning statistical analysis and programming.
- Data Visualization: Skilled in creating informative charts and dashboards using Tableau, Power BI, or Excel.
- Process Improvement: Skilled in identifying inefficiencies and implementing improvements to increase
efficiency, reduce costs, and improve quality.
- CRM Management: Experience with Salesforce or Podio, managing customer data and creating reports.
- Cloud Data Engineering: Familiarity with Digital Ocean and Procfu for data storage, processing, and
management.
- Natural Language Processing (NLP): Proficient in using NLP tools and techniques to analyze
unstructured data. Skilled in leveraging Chat GPT to generate code and automate text processing.
- Project Management: Proficient in overseeing project timelines, budgets, and resource allocation
with a variety of project management tools.
- Prompt Engineering: Proficient in crafting and fine-tuning prompt statements to enhance search engine and
AI model results.
- Workflow Automation: Skilled in automating complex workflows using Zapier to streamline data
synchronization between various platforms.
- Marketing Funnel: Experienced in managing and optimizing marketing funnels, leveraging tools like
ActiveCampaign.