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D-MBA-104 E-2
®
BRILLIANT’S
IT and E-Business
Fundamentals
MBA
SEMESTER-1 st
UNIT-2
UNIT-3
UNIT-4
Introduction to Computer: Hardware: Input/Output Devices, Storage Devices and
Memory.
Software: System and Application Software, Compilers, Interpreters and Assemblers.
Computer Languages: Levels of Languages, Generations and their Features.
Internet: Concepts and Services, Hardware and Software Requirements, Types of Internet
Connections.
Operating Systems: Windows XP: Basic Operations, Utilities and Features.
Application Software (MS-Office)
1. MS-Word: Word Basics, Formatting Text and Documents, Introduction to Mail-Merge
and Macros.
2. MS-Excel: Excel Basics, Rearranging Worksheets, Working with Graphics, Using
Worksheet as Databases, Automating "What-If" Projects.
3. MS-PowerPoint: PowerPoint Basics, Creating Presentation.
4. MS-Access: Database Creation, Screen/Form Design, Report Generation using Wizard.
E-Business: Fundamentals, E-Business Framework, E-Business Application, Technol-
ogy Infrastructure for E-Business. Mobile and Wireless Computing Fundamentals: Mobile
Computing, Framework, Wireless Technology and Switching Method, Mobile Information
Access Device, Mobile Computing Application.
E-Business Models: Elements of Business Models, B2B, B2C Models. Payment Sys-
tems: Types of E-Payment, Digital Token-Based E-Payment, Smart Card, Credit Card
Payment Systems, Risk on E-Payment, Designing E-Payment.
UNIT-5 Security Environment: Security Threats, Technology Solutions, Client-Server Secu-
rity, Data and Message Security, Document Security, Firewalls, Ethical, Social and
Political Issues in E-Commerce.
UNIT-6 Inter-Organization Business: EDI Application in Business, EDI: Legal, Security, Stan-
dardization and EDI, EDI Software Implementation, VANs (Value Added Networks), Internet
Based EDI.
UNIT-7 Online Marketing Concepts: Process, Marketing Communication, Marketing Tools.
Future of Electronic Business: Virtual Factory, Strategies for Electronic Business, Mak-
ing Money on Net, Web Portals and Vortals Concepts, Introduction to Search Engine
Optimization.
PP
Q.1.
Q.2.
Q.3.
INTRODUCTION TO COMPUTER/
suitable example.
OR
H$å߶yQ>a H$m n[aM¶
Write down the features of computers to support business operations and
management functions.
[2018]
Draw a block diagram of computer system. Discuss all units in detail with
H$å߶yQ>a {gñQ>‘ H$m ãbm°H$ S>m¶J«m‘ ~ZmBE& C{MV CXmhaU g{hV g^r ¶y{ZQ²>g na {dñV¥V MMm©
[2012] 25
29
INTERNET/ BÝQ>aZoQ
Q.11. How Internet & its technologies changing the way of communication? Explain.
BÝQ>aZoQ> Am¡a BgH$s Q>³o Zmobm°Org {H$g Vah H$å¶y{ZHo$eZ Ho$ VarHo$ ~Xb ahr h¢? g‘PmBE& [2019]
BRILLIANT’S/ IT and E-Business Fundamentals/ 5
PP
OR
"Internet is a backbone of business environment." If yes/no, justify your
answer with suitable example.
''BÝQ>aZoQ> {~OZog EÝdm¶Z©‘|Q> H$m AmYma h¡&'' ¶{X hm±/Zht, C{MV CXmhaU Ho$ gmW AmnH$m
CËVa ñnîQ> H$s{OE& [2017] 89
Q.14. What is OS (Operating System)?/ OS (Am°naoqQ>J {gñQ>‘) ³¶m h¡? [2017, 2012]
OR
What is Operating System? Write down the characteristics of Operating System.
Am°naoqQ>J {gñQ>‘ ³¶m h¡? Am°naoqQ>J {gñQ>‘ H$s {deofVmE§ {b{IE& [2013] 102
UTILITIES AND ROLE OF WINDOWS XP/ {dÊS>moO XP H$s Cn¶mo{JVm Ed§ ^y{‘H$m
Q.18. Discuss the role and significance of Windows OS in computing facility.
H$å߶yqQ>J ’o${g{bQ>r ‘| {dÊS>moO OS H$s ^y{‘H$m Ed§ ‘hËd na MMm© H$s{OE& [2019]
OR
Write down utility programs of Windows Operating System.
{dÊS>moO Am°naoqQ>J {gñQ>‘ Ho$ ¶y{Q>{bQ>r àmoJ«måg {b{IE& [2018] 113
CHAPTER-2.1 MS-WORD
WORD PROCESSING/ dS>© àmogoqgJ
Q.19. What is Word Processor? Explain./ dS>© àmogoga ³¶m h¡? g‘PmBE& [2017]
OR
Write a short note on Word Processing.
dS>© àmogoqgJ na g§{jßV {Q>ßnUr {c{IEŸ& [2004] 118
FORMATTING TEXT AND DOCUMENTS/ Q>o³ñQ Ed§ S>m°Š`y_oÝQ>²g H$s \$m°_}qQ>J H$aZm
Q.22. Write down any five advance tools used in document formatting in MS-Word.
MS-dS>© ‘| S>m°³¶y‘|Q> ’$m°‘}qQ>J ‘| Cn¶moJ {H$¶o OmZo dmco H$moB© nm±M ES>dm§g Qy>ëg {c{IE& [2018]
OR
Explain the formatting tools in MS-Word.
MS-dS>© _| \$m°_}qQ>J Qy>ëg H$mo g_PmBEŸ& [2016] 123
MACROS/ ‘¡H$« mo
CHAPTER-2.2 MS-EXCEL
INTRODUCTION TO MS-EXCEL/ MS-E³gob H$m n[aM¶
Q.30. Briefly explain the use of MS-Excel.
g§{jßV ‘| MS-E³gob Ho$ Cn¶moJ g‘PmBE& [2009]
OR
Give an introduction to MS-Excel. Also write its features.
MS-E³gob H$m n[aM¶ Xr{OE& gmW hr BgHo$ ’$sMg© {b{IE& 160
FUNCTIONS/ ’§$³eÝg
Q.33. Write down ten functions in MS-Excel./ MS-E³gob ‘| Xg ’§$³eÝg {b{IE& [2017]
OR
Write down ten financial functions in MS-Excel.
MS-E³gob ‘| Xg ’$mBZ|{e¶b ’§$³eÝg {b{IE& [2013] 167
CHARTS/ MmQ²>©g
Q.34. Describe the charting facility of MS-Excel.
MS-E³gob H$s Mm{Q>ªJ ’¡${g{bQ>r H$m dU©Z H$s{OE& [2006]
OR
Explain different types of charts in MS-Excel.
MS-E³gob ‘| MmQ²>©g Ho$ {d{^ÝZ àH$ma g‘PmBE& 170
USING WORKSHEET AS A DATABASE/ S>mQ>m~og Ho$ ê$n ‘| dH©$erQ> H$m Cn`moJ H$aZm
Q.36. Write a short note on worksheet as a database.
EH$ S>mQ>m~og Ho$ ê$n ‘| dH©$erQ> na EH$ g§{úmá {Q>ßnUr {c{IE& [2018]
OR
How would you use worksheet as a database in Excel?
Amn EŠgob _| S>mQ>m~og Ho$ ê$n ‘| dH©$erQ> H$m Cn`moJ H¡$go H$a|Jo? [2016] 177
REPORT GENERATION USING WIZARD/ {dOmS>© H$m Cn¶moJ H$aHo$ [anmoQ>© H$m {Z‘m©U H$aZm
Q.47. How can be a report generated in MS-Access? [2008, 2006, 2005]
MS-EŠgog _| [anmoQ>© H¡$go {Z{‘©V> H$s OmVr h¡?
OR
What is importance of report generation in MS-Access? Explain with an
example.
MS-EŠgog _| [anmoQ>© Ho$ {Z‘m©U H$m Š`m _hËd h¡? CXmhaU Ho$ gmW g_PmBE& [2007] 219
REVIEW QUESTIONS 228
Q.49.
Q.50.
Q.51.
E-BUSINESS FUNDAMENTALS/
OR
Differentiate between E-Commerce and E-Business.
B©-H$m°_g© VWm B©-{~OZog _| A§Va g_PmBEŸ&
B©-{~OZog Ho$ _yb^yV VËd
[2007, 2005]
Explain the framework of E-Business that has been changing the economics
of information and business models.
[2006, 2004]
[2018]
229
234
237
B©-{~OZog Š`m h¡? B©-{~OZog Ho$ \«o$_dH©$ g_PmBE Omo BÝ\$m°_}eZ VWm {~OZog _m°S>b H$s
BH$moZm°{_Šg H$mo ~XbVo h¢Ÿ& [2014, 2010] 240
Q.65. Explain the types of B2B companies and also write the main attractions of B2B
business.
B2B H$ånZrO Ho$ àH$mamo§ H$mo g_PmBE VWm B2B {~OZog Ho$ _w»` AmH$f©U H$mo {c{IEŸ&
OR
Mention various advantages and disadvantages of B2B models.
B2B ‘m°S>ëg Ho$ {d{^Þ cm^ VWm hm{Z¶m± ~VmBE& 315
FIREWALLS/ \$m`adm°ëg
Q.79. Write a short note on firewalls.
\$m`adm°ëg na EH$ g§{jßV {Q>ßnUr {b{IEŸ& [2014, 2011, 2006, 2004, 2003]
OR
What is Firewall? How to implement the firewall in any E-Business?
\$m`adm°b Š`m h¡? B©-{~OZog _| {H$gr \$m`bdm°b H$mo H¡$go {Zînm{XV {H$`m OmVm h¡? [2012] 379
Q.94.
Q.95.
Q.96.
ONLINE MARKETING/
Discuss the concept of online marketing.
Am°ZcmBZ _mH}$qQ>J H$s AdYmaUm H$mo g_PmBEŸ&
OR
OR
Am°ZbmBZ _mH}$qQ>J
AmnH$s Mm°Bg Ho$ {H$gr àmoS>ŠQ> Ho$ {bE Am°ZbmBZ _mH}$qQ>J ßbmZ V¡`ma H$s{OEŸ&
Am°ZcmBZ ‘mH}$qQ>J H$å¶y{ZHo$eZ ‘| Cn¶moJ {H$E OmZo dmco {d{^Þ Qy>ëg H$s MMm© H$s{OE&
OR
Write a short note on 'online advertising'.
'Am°ZcmBZ ES>dQ>m©BqOJ' na EH$ g§{já {Q>ßnUr {b{IEŸ&
FUTURE OF E-BUSINESS/ B©-{~OZog H$m ^{dî`
Write a detailed note on future of electronic business.
[2011]
[2008]
[2015]
[2018]
[2007]
441
449
454
WEB PORTALS AND VORTALS CONCEPTS/ do~ nmoQ>©ëg Ed§ dmoQ>©ëg H$s AdYmaUmE±
Q.100. Write a short note on portal./ nmoQ>©b na EH$ g§{jßV {Q>ßnUr {b[IEŸ& [2019, 2015]
OR
Write a short note on web portal.
do~ nmoQ>©c na EH$ g§{já {Q>ßnUr {c{IE& [2018, 2012, 2011] 478
Q.101. Write a short note on Vortal.
dmoQ>©b na EH$ g§{jßV {Q>ßnUr {b{IE& [2019, 2018, 2015, 2012]
OR
Define the term vortal. Write its types.
dmoQ>©b H$mo n[a^m{fV H$s{OEŸ& BgHo$ àH$ma {b{IE& 484
T-20 QUESTIONS