Emerging Information

Technologies
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Previously Cloud architecture
Cloud delivery models
in EIT Applications of cloud computing

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Internet of
Things
IoT architecture
Capabilities of connected products
Applications of IoT

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 The phrase "Internet of Things" does not
do justice to the phenomenon.

The internet, whether involving people or

things, is just a mechanism of
Internet transmitting information.
a rt, of Things
Sm ed
ne c t
con s
What makes smart ,connected products
ic e
dev "smart" is not the internet but the
changing nature of "things".

It expands the capabilities of smart,

connected products and they data
generated through them is bringing forth
new era of competition.

Dr. Kalpit Sharma

Waves of IT-driven competition
1960s 1980s- 1990s Today

First wave Second wave Third wave

Automated individual Enhanced connectivity
activities in the value through Internet enabled
chain, from order coordination & integration
processing & bill paying across individual activities;
to CAD & manufacturing with outside suppliers,
resource planning. channels, and customers
across geographies.
IT as integral part of the
product itself.
Embedded sensors,
processors, software,
and connectivity in
products, coupled with a
product cloud.

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 Smart, connected
devices

Smart Physical
Connectivity
component component

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Capabilities of Smart, connected products

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Impact on competition

Differentiation

Basis of
Competition

Lower costs

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Sources of Competitive advantage

1 They achieve H/W standardization

2 Software-based customization

3 Personalization in designs

4 Predictive, enhanced, & remote service

Design

5 Involves late-stage & post-purchase

design changes
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Sources of Competitive advantage

1 Predictive maintenance

2 Timely and remote repairs enabled

3 Reduction in field-service requests

4 Used to validate warranty claims

After-sales
service
5 Replace physical parts with software

parts
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Sources of Competitive advantage

1 Sophisticated market segmentation

2 Tailor product & service bundles

3 Reduction in field-service requests

Marketing

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Sources of Competitive advantage

1 Paradigm shift skills of employees

2 Knowledge of following is needed:

i Software Engineering,

Human ii Product Clouds,

resources
iii Big Data Analytics, etc.

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Sources of Competitive advantage

1 Protect products from unauthorized use

2 Secure access

3 Protection against hackers

Security

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 Takeways

1 2 3

Benefits of IoT Competitive Advantage Change in competitive basis

See ya in Lecture 5!

Dr. Kalpit Sharma