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    Miscommunication occurs when a speaker fails to adequately communicate information to a listener, or when a listener misunderstands what is being communicated. This can be caused by excess communication where too much information is shared over multiple messages, burying the key points. Other causes include speaking too fast, using jargon or ambiguous language, and not actively listening to ensure understanding. To prevent miscommunication, focus on one topic at a time, prioritize important information, write short and clear messages, and make sure the listener understands the message by having them restate it back.

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    Miscommunication occurs when a speaker fails to adequately communicate information to a listener, or when a listener misunderstands what is being communicated. This can be caused by excess communication where too much information is shared over multiple messages, burying the key points. Other causes include speaking too fast, using jargon or ambiguous language, and not actively listening to ensure understanding. To prevent miscommunication, focus on one topic at a time, prioritize important information, write short and clear messages, and make sure the listener understands the message by having them restate it back.

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    4 views6 pages

    Communication

    Uploaded by

    shreyaghoshalatdtu
    Miscommunication occurs when a speaker fails to adequately communicate information to a listener, or when a listener misunderstands what is being communicated. This can be caused by excess communication where too much information is shared over multiple messages, burying the key points. Other causes include speaking too fast, using jargon or ambiguous language, and not actively listening to ensure understanding. To prevent miscommunication, focus on one topic at a time, prioritize important information, write short and clear messages, and make sure the listener understands the message by having them restate it back.

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    of 6

    Miscommunication

    Introduction

    Causes of Miscommunication

    And Solution
    What is a
    MISCOMMUNICATION?

    Miscommunication
    (mis+communication) is
    defined as a failure to
    communication
    adequately and properly.
    Continuity ...

    It is an instant where either the speaker is


    unable to provide the proper and adequate
    information to the hearer or the hearer
    misperceived and couldn’t recognise
    thecommunication from the speaker.

    It results in conflicts, frustration and


    sometimes even in conflict.
    CAUSES OF MISCOMMUNICATION

    1)Excess communication

    One of the leading causes of miscommunication in


    business can be attributed to excess communication.

    When information is sent in multiple messages over a


    long period, or important information is buried in long
    message, the key take-away can be easily missed.
    CONTINUITY...
    Solution for excess communication
    Think before you speak or write
    Focus on one topic
    Prioritize information
    Write short and focused messages
    In case of written messages avoid using type styles that
    slows your audience’s progress through the message.
    Thank
    You!

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