Department Sales and Marketing

Job title Sales Manager

Sector/Industry Food & Beverages and Water Wastewater in Indonesia

Responsible/reporting to Process Industry Leader - SEA

Overall purpose of job

• Conduct market research to identify potential customers in the Food & Beverages and Water Wastewater
sectors in Indonesia.
• Develop and implement targeted marketing strategies to reach potential customers in these sectors.
• Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-
selling and upselling.
• Attend industry events and exhibitions to showcase WMFTS products and services to potential customers.
• Provide technical expertise and assistance to customers, helping them to select the most suitable equipment
for their specific applications in these sectors.
• Work closely with the WMFTS product development team to identify and develop new products that meet the
specific needs of the Food & Beverages and Water Wastewater sectors in Indonesia.
• Collaborate with the WMFTS production and logistics teams to ensure timely delivery of products to customers
in these sectors.
• Produce and maintain detailed documentation on all customer interactions, including project timelines,
equipment specifications, and budget constraints.
• Provide ongoing technical support and guidance to other departments within the company as required to ensure
that all customers receive the highest level of service and support.

Main duties and responsibilities

• Develop and implement a comprehensive marketing plan that includes targeted visitations, product
demonstrations, and site trials to existing customers and prospects in the Food & Beverages and Water
Wastewater sectors in Indonesia.
• Work closely with customers, sales team, and supply factories to produce detailed specifications for all products.
• Interpret specifications and generate accurate costings for standard and engineered solutions that meet the
specific needs of the customers in Indonesia.
• Provide detailed, timely quotations for all products, both verbally and in writing, in order to facilitate swift
decision-making by customers and potential customers.
• Demonstrate a deep understanding of WMFTS products and their technical specifications, providing accurate
and up-to-date technical information to customers in these sectors in Indonesia.
 • Manage orders according to departmental procedures, liaising with other departments, suppliers, and
customers as necessary to ensure timely delivery and successful commissioning of all products.
• Maintain accurate and up-to-date electronic and hard copy files for all associated projects.
• Source non-standard equipment when necessary to meet the specific needs of customers in Indonesia.
• Regularly attend selected exhibitions and provide market reports and trends to the WMFTS team to stay up to
date on the latest industry developments and customer needs.
• Collaborate closely with other departments within the organization to ensure efficient day-to-day operations and
exceptional customer service.

Competencies

Interpersonal Interaction Requirements:

• Lead and communicate effectively with customers and colleagues to build strong relationships.
• Quickly identify and solve technical issues to provide optimal customer service.
• Prioritize tasks efficiently to meet project deadlines and targets.
• Work independently and demonstrate strong self-motivation.
• Follow procedural guidelines and work methodically to ensure consistent high-quality output.

Education and Experience Requirements:

• Hold relevant engineering qualifications and a strong business background.

• Preferably have at least 5 years of experience in the Fluid Handling Industry, with a specific focus on pumps
used in Food & Beverages and Water Wastewater applications.
• Possess excellent written and spoken English communication skills.

Skills required:
• Possess strong hunter mindset to proactively seek out new sales leads
• Negotiation skills
• Results and growth orientated.
• Strong writing skills
• Data analysis skills

Computer competencies required for this position:

• Be proficient in Microsoft Word for creating professional correspondence.
• Possess advanced skills in Microsoft Excel/Access for data analysis and presentation.
• Demonstrate strong proficiency in using Microsoft Outlook for e-mail and appointment tracking.
• Have knowledge and experience using an ERP system.
 • Continuously develop knowledge and skills related to existing and upcoming technologies to improve overall
efficiency in the workplace.

Specific requirements for completing essential functions of the position:

• Willingness to travel domestically within Indonesia as needed for customer visits, site trials, and meetings.
• Ability and willingness to travel regionally and internationally for training and conferences as required to keep
up to date with industry trends and developments.