Professional Documents
Culture Documents
CHAPTER 10 Bcom
CHAPTER 10 Bcom
CHAPTER 10 Bcom
Business rely on
persuasive messages in both
writing : -
↳
↓King polite
fire I
language
presuasive -
einy sensitive
to
organizational cultures
I
-
the attempt to
change an audienc's attitudes ,
Unders
tanding & respecting cultural differences ·
beliefs, oractonickery or
getting people is
Establishing your credibility
Es -it can be use in direct
approach :
-
it's about
letting them know
they have
the best
your offering
choices &
presenting in
possible light -
AIDA & similar models ,
have to limitation : -
↳ add
-I use
design to ,
Not Distract but conversational approach is more
compatible
↳ Revise for with
today's media
Clarity & conciseness social .
↳
Gathering information Developing:
↳ Selecting the right medin 4 factors
AStrategies,outargument.
Best balance .
- :
-
↳
Analyze mediu option available e ↳ Actions you hope to motivate
↳ select most cost effective combination -use
-
Indirect
approach ↳ Expectation of reacher
↳ Employ multiple medic & channel Exindirect method :
AIDA ↳E xpected degree of resistance i-
↳ Organizing your information
· I ↳ y level of empowerment
ou r
Selecting emotional or
logical appeals -
Anticipating Objections : -
-
↓ ↳ present ↳
- all side
of the
story Assessing audience needs -
Anology ↳E
feelings xplain the pros & com
Emotions * is & -
Induction ↳ Identify
-
aveas
uf potential resistance
Sympathies -> is
yo :
Deduction ↳ End solution to
potential objections
Re Has
↳)
by generalization 1) Request for action :
-
↳
Analyzing your competition :
-
Circular
reasoning -
↳
Attacking an
opponent Phrasing styles Thems
Approaches
↳ Faul
By anologies
↳ -
Illogical support
↳ Overs implifying complex issues
↳ Mistaken assumptions of cause e effect
↳Determiningkeyselling points o benefit See
product or service (focuse on )
·
Examine
language (more powerfull & ·
metaphors anologies
,
&
figures of speech ↳ Reexamine options
↳ Reconsider ↳
Anticipating
ways of thinking purchase objections -
:
sales
4>
Murketing &
message :
-
audience find it
· will easier to
grant your
it benefit from ↳ A*A model
request they stand to it .
Applying or similar :-
La
Getting Attention :
-
Motivating Action :
-
Regulations :
-
3
& Key to success :
making it
easy
& risk free as ↳ State targeting
possible ↳ International lows . &
↳ if it's
confusing or time -
Remarketing
you well loss customers
consuming
B
.
Legal Ramifications : -
5>
promotional messages for social media - ↳ must be truthful & non-deceptive
↳ claims must be backed up with evidence
15 ↳ childran's message subjects to special rules
chate
I -> are
↳ facilitate
community building
↳ listen much you talk
as as C .
Maintaining Etiquette : -
Identify &
support your champions ↳ sensitivity to needsuse
↳ Be authentic , transparent ,
& real ↳ Opt-in email newsletters
↳ Don't
rely on the news media
↳ Integrate -
conventional
strategies
-
Increasing Desire : -
->
Main
taining high standards of ethics ,
Legal compliance ,
&
etiquette .