MINOR PROJECT REPORT SUBMITTED TOWARD THE PARTIAL FULFILLMENT OF

BACHELOR OF BUSINESS ADMINISTRATION

MINOR PROJECT REPORT-I

ON

Study of Customer Satisfaction Towards Samsung’s Goods And

Services
Batch: 2022-2025

Submitted By Project Guide

Name of the student: Prince Pal Name of The Guide: Pramod Nayak

Enrollment No: 80219501722 Designation:

Don Bosco Institute of Technology

Affiliated to Guru Gobind Singh Indraprastha University, New Delhi

 CERTIFICATE

TO WHOM SO EVER IT MAY CONCERN

This is to certify that the project work “Study of Customer Satisfaction towards
Samsung Products ” made by Prince Pal, course BBA, Enrolment no:
80219501722 is an authentic work carried out by his/her under the guidance and
supervision of Dr. Pramod Kumar Nayak

The submitted project report has been found satisfactory for the partial fulfillment
of the Bachelor of Business Administration degree.

Project Supervisor

Signature:

Name: Pramod Kumar Nayak

 ACKNOWLEDGEMENT

In particular, I acknowledge my sincere feeling towards my mentors who

graciously gave me their time and expertise.

They have provided me with valuable guidance, sustained efforts, and a friendly
approach. It would have been difficult to achieve the results in such a short period
without their help.

I deem it my duty to record my gratitude toward the Project supervisor

Dr. Pramod Kumar Nayak who devoted his/her precious time to interact,
guiding, and giving me the right approach to accomplish the task also helped me to
enhance my knowledge and understanding of the project.

Signature:

Name of Student: Prince Pal

Enrollment. No: 80219501722

Course: BBA

Class/Section: A

Semester: 2nd
 DECLARATION

I hereby declare that the following documented Project report titled “Study of
Customer Perception Towards Samsung Products” is an original and authentic
work done by me for the partial fulfillment of my Bachelor of Business
Administration degree program.

I hereby certify that all the Endeavour put in the fulfillment of the task are genuine
and original to the best of my knowledge & I have not submitted it earlier
elsewhere.

Signature:

Name of Student: Prince Pal

Enrolment No: 80219501722

Course: BBA

Class / Section: A

Semester:2nd