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Consumers ' Intention To Purchase Renting Products: Role of Consumer Minimalism, Environmental Consciousness and Consumer Scepticism
Consumers ' Intention To Purchase Renting Products: Role of Consumer Minimalism, Environmental Consciousness and Consumer Scepticism
https://www.emerald.com/insight/1463-5771.htm
Abstract
Purpose – This paper examines the understanding of various factors that influence consumer purchase
intentions of renting products as a result of growth in the sharing economy. In addition, the study examines the
notion of consumer minimalism, the mediating role of environmental consciousness and the moderating role of
consumer scepticism to explain consumer rental consumption intention.
Design/methodology/approach – The research used a survey questionnaire to collect data from Indian
consumers (N 5 259). Data analysis involved using structural equation modelling with AMOS v25 and
PROCESS macro. Structural equation modelling was employed to test the models involving mediation,
moderation and moderated mediation.
Findings – The findings link consumer minimalism and the intention to rent products. This research
contributed to the existing body of knowledge by incorporating the concepts of consumer minimalism and
consumer scepticism into consumers’ decisions regarding renting products. Furthermore, the results
demonstrated that environmental consciousness enhances consumers’ inclination to rent products, shedding
light on the factors influencing this preference.
Originality/value – This research extends the existing literature on consumer purchase intentions for rented
products by investigating how consumer minimalism, mediated by environmental consciousness and
moderated by consumer scepticism, influences these intentions. The results offer valuable insights for both
theoretical understanding and practical applications, guiding marketing developers and brands that cater to
minimalist consumers interested in renting products. Additionally, it suggests future research avenues in this
domain.
Keywords Consumer minimalism, Environmental consciousness, Consumer scepticism,
Purchase intention of renting products
Paper type Research paper
1. Introduction
Demand for renting products has increased significantly in the sharing economy today as
consumers have adopted a minimalistic approach (Sands et al., 2020). Minimalism
encourages people to reduce consumption and keep their stuff to as little as possible (Kang
et al., 2021). Minimalism has become a popular lifestyle philosophy, and consumers have
started consuming household goods like home designs, tiny home living, wardrobe
capsules, de-cluttering, second-hand buying, etc. (Wilson and Bellezza, 2022; Shafqat et al.,
2023). Minimalism has interchangeably been used with anti-consumerism, voluntary
simplicity, and de-consumption. It is also considered a form of “individualism, based on
personal motivations and self-development” (Martin-Woodhead, 2022, p. 2). Renting refers
to “one party offering an item to another party for a fixed period in exchange for a fixed
Benchmarking: An International
Journal
© Emerald Publishing Limited
1463-5771
Conflict of interest statement: The authors declare that there are no conflict of interests. DOI 10.1108/BIJ-09-2023-0599
BIJ amount of money and in which there is no change of ownership” (Durgee et al., 1995, p. 90).
Rental companies (particularly retailers) have identified a shift in consumer attitude and
intention to rent products (Kapoor and Vij, 2021). Companies in various sectors have
adopted rental-based business models, such as ride-sharing giant Uber, talent-sharing
platform Upwork, home-sharing platform Airbnb, etc. The global sharing economy will
reach $1.5tn by 2024 (McWilliams, 2020). The popularity of the “sharing” economy has
increased the rental business model, and retailers remain uncertain about the growth of
rental products and how it will drive consumer’s intentions to select rented products.
According to the E&Y report, the sharing economy in India will grow nearly US$20bn by
2025, with enterprises like Bloom Venture (fashion franchise on rent), Florenco (furniture on
rent), Ola, and Uber (car on rent) growing multifold (Rao, 2020). Therefore, consumers must
understand their purchase intention for rental products, specifically for minimalistic
consumption behaviour.
Notably, consumers’ intention to use or consume rented products impacts societies and
the environment they belong to (Ferraro et al., 2016). Marketers sell and buy products for
rent through dedicated retailers (Hallem et al., 2021). It is found that people prefer to rent
products through retailers because rentable goods are frequently made available by
retailers, saving customers time and effort in looking around for what they need.
Customers facing issues or enquiries about their rental products may find value in the
customer service and assistance often offered by retailers (Lee and Chow, 2020). They
provide customers with flexible renting options, such as short- or long-term leases, to
meet their demands better (Fota et al., 2019). Retailers frequently have several convenient
physical locations compared to other rental options, which only provide online or distant
services. Studies have analysed the influence of sustainable consumption on the intention
to rent products in developed economies (Eri Amasawa et al., 2020). Minimalism has
gained momentum as a cultural trend, with individuals adopting a minimalistic lifestyle
by focusing on their preferences for quality over quantity. Consumers adopt minimalist
practices to reduce waste and make more sustainable choices as environmental concerns
grow (Malhotra and Dandotiya, 2023). For example, minimalist fashion brands focus on
timeless, versatile pieces to boost the demand for minimalist technology products with
streamlined features. Moreover, minimalist architecture emphasises clean lines, natural
materials, open spaces, and interior design, focusing on functionality, simplicity, and a
lack of excess decoration (Malhotra and Shaiwalini, 2023). However, the development of
renting products in the sharing economy has been limited to emerging economies
(Christodoulides et al., 2021). Limited studies exist in the online renting context in Indian
markets (Park and Armstrong, 2019). Studies are limited to the minimalistic approach of
the consumers and how effective it would be in enabling them to purchase rental products.
This study addresses this gap between consumer scepticism and minimalism, which
posits consumers’ dilemmas with their purchase decisions regarding the renting of
products.
Studies have recognised the importance of rented consumption in a sharing economy
(Wang et al., 2021; Silva et al., 2021). However, some consumers believe that renting
involves unpleasant vibes from the owner (Barber, 2021). Therefore, within their social
cycles, this section of consumers perceives renting as unacceptable social conduct
(Sandes et al., 2019), which, in turn, gives rise to consumer scepticism, demotivating them
to switch to this minimalistic lifestyle (Gong and Zhang, 2023). Bangsa and Schlegelmilch
(2020) described “consumer scepticism” as the consumers’ inclination to doubt any
component of a new product offering, regardless of how it seems. Moreover, in
marketplace dynamics, consumer scepticism “can make consumers doubt what a firm is
saying” (Arli et al., 2019, p. 709). Scepticism makes consumers worry that firms may
spread incomplete or false product information (Silva et al., 2019). Environmental
consciousness has significantly motivated consumers to go minimalist. A few studies in Intention to
the past have shown the relationship between consumer scepticism and buying intention purchase
(Deb et al., 2021; Riva et al., 2022). Consumer scepticism can cause some consumers to be
suspicious of environmentally responsible activities, and their attitude towards
renting
consumers opting to rent products may become negative (Chon and Kim, 2021). Thus, products
consumers’ attitudes and motives influence how people consume rented products
(Anderson and Laverie, 2022).
Based on this concept, we explore how consumers seek a minimalist approach by
demonstrating environmental consciousness amid consumer scepticism and, finally,
renting products. In the past, rental businesses have gained importance in retail stores that
responded to the demand for special occasions, such as weddings (Baek and Eun Grace Oh,
2021). Many traditional retailers have announced their intention to enter the rental market,
such as H&M, a fashion retailer, Ikea, a furniture retailer, etc. (Baek and Eun Grace Oh,
2021). Numerous Indian enterprises provide rental-based products, with companies like
Rentomojo, CityFurnish, Furlenco, GrabOnRent, and SabRentKaro specialising in renting
furniture, electronics, cameras, and appliances (Economic Times, 2020). Services like
Zoomcar, Revv, and MyChoize are prominent for car rentals. Additionally, a growing
emphasis on environmental consciousness is observed among Indian enterprises offering
rental-based products (Elizabeth, 2015). ONN Bikes, Yulu Bikes, and RentOnGo offer
electric bike-sharing services, promoting environmentally friendly mobility solutions.
Furthermore, Vogo, Cyclease, and Blu Smart provide electric vehicle services, actively
contributing to reducing carbon emissions (Times of India, 2023). With a changing
lifestyle and constant consumer behaviour evolution, we must investigate the
psychological effects of a minimalist attitude and its impact on the purchase intention
of renting products. To our knowledge, no specific work is dedicated to rented products in
retail. This study empirically tests consumer minimalism’s effect on the purchase
intention of renting products in the retail industry. It examines the mediating role of
environmental consciousness in the relationship between consumer minimalism and the
purchase intention of renting products. The moderating role of consumer scepticism was
also tested. Hence, this study addresses the following research questions in the Indian
market:
RQ1. How does consumer minimalistic behaviour impact the purchase intention of rental
products in the retail sector?
RQ2. What role do environmental consciousness and consumer scepticism play in the
relationship between consumer minimalism and the purchase intention of renting
products in the retail sector?
The paper contributes to the existing literature in various ways. First, the effect of consumer
minimalism on the purchase intention of renting products and whether environmental
consciousness mediates this effect. Second, is there any impact of the moderating variable of
consumer scepticism on the proposed model? Third, how consumer scepticism moderates the
effect of consumer minimalism on consumers’ purchase intentions of renting products in the
retail sector. Fourth, how the mediated effect of environmental consciousness on consumer
minimalism and consumers’ purchase intention of renting products in the retail industry is
moderated by consumer scepticism. The remainder of the paper is organised as follows. The
next section presents the theoretical framework, which develops the hypotheses—tracked by
the research methodology and the results sections. Finally, we discuss and analyse the results
obtained. Lastly, we provide theoretical and managerial implications and recommendations
for future research.
BIJ 2. Theoretical background and hypothesis testing
2.1 Consumer minimalism
The sharing economy has gained importance from practitioners, scholars, policymakers, and
individuals who emphasise underutilised assets that help improve sustainability (Hossain,
2021). The sharing economy is also called the access economy, collaborative consumption,
platform economy, community-based economy, and collaborative economy (Cheng, 2016).
Over time, there has been a notable shift in the consumption behaviour of consumers, who
have moved from owning to experiencing rented products (Lim et al., 2021). Consumer
minimalism is a lifestyle and economic theory defined as a value that embraces the mindful
acquisition and ownership of few, curated possessions, with a preference for a sparse
aesthetic’ (Wilson and Bellezza, 2022, p. 16). Minimalist consumers restrict consumption to
suitable sizes based on people’s natural, individual, physical, and mental features while
highlighting responsible decision-making (Hasbullah et al., 2022). Minimalism thereby refers
to having less “stuff” and finding beauty in the goods one possesses (Wilson and Bellezza,
2022). Minimalism’s goals and evolution may be ascribed to both personal drives and self-
improvement, as well as larger politics of sustainability and environmental concerns (Martin-
Woodhead, 2022). Minimalists believe that consuming less effectively lowers their
environmental carbon impact (Jain et al., 2022; Zhang et al., 2023). They also think renting
provides at least one way to address waste, noise, and general ecological harm and provide
valuable goods and services (Fota et al., 2019). There are various ways in which consumers
become minimalist. For instance, a few rarely purchase non-essential items and are unlikely
to make irrational purchasing choices (Racela, 2015; Sehgal et al., 2023). Consumers
de-emphasise excessive consumerism, including wardrobe capsule enthusiasts,
monochromatic homeowners, tiny home residents, luxury minimalists, converted van
dwellers, and voluntary downshifters emblematise “minimalism”. Minimalism refers to a
style of work—architecture, literature, visual art, music, and cultural arts (fashion,
advertising, and design)—that is reduced to its essentials (Wilson and Bellezza, 2022).
Apart from this, quality is essential for some consumers, who are willing to spend more if
their goods last longer and even consider switching to second-hand consumption (Naeem and
Ozuem, 2022).
3. Hypothesis formulations
3.1 Consumer minimalism and purchase intention of renting products in the retail sector
Consumers possess minimalist behaviour in renting and purchasing, commercial sharing
systems, and other alternative consumption systems, which have gained popularity and
interest (Steffen, 2017). The rise in renting consumption among consumers has been
attributed to the lessened effect of the shame and stigma of renting items. Today, it is
possibly a style to be minimalistic, in which consumers place a higher value on personal
development than social prestige, leading them to rent and purchase these items. Intrinsic
and extrinsic factors motivate the intention to rent products (Smith-Ditizio and Smith, 2023).
Intrinsic motivation encompasses components such as establishing a person’s self-image
based on authenticity, quality, and brand, expressing moral identity, culturally perceived
values, functional values, economic values, materialism, and the belief that people can
purchase more for less money and nostalgia. However, consumers are equally concerned
about hygiene and pests, desire to possess new things, and need more confidence in sellers,
restricting them from renting products. While customers may find it difficult to let go of their
goods, studies have also shown that they are amenable to disposal techniques that
compensate for psychological loss through benefits garnered through renting their items.
The sharing economy has gained traction in several contexts, with rentals expanding
consistently (Metic and Pigosso, 2022). A “collaborative economy” has also arisen as an
upcoming trend in renting used home items and other products on online retailing platforms
(Kapoor et al., 2021). Acquiring new things is often perceived as a waste of resources, but
renting products is seen as a means to avoid traditional consumerism and thereby extend the
life of many household objects that are still useful (Hasbullah et al., 2022; Mishra et al., 2023;
Malhotra and Ramalingam, 2023). A few studies in the past have explored the empirical
relationship between individual characteristics, platform qualities, and purchase intention
of renting products to understand better customers’ attributes and personal characteristics
(Kapoor et al., 2021). The rise of the rental industry has commonly been termed “new retail”,
which prioritises access over ownership and is aided by cultural movements toward
minimalism. It increases the efficiency of the rental economy. It makes renting objects or
products we need in our everyday lives more accessible than owning them outright and
being responsible for their care, maintenance, and storage (Hurvitz, 2021). Thus, we
hypothesise:
H1. Consumer minimalism positively affects the consumer’s purchase intention of
renting products in the retail sector.
BIJ 3.2 Mediation impact of environmental consciousness
The significance of environmental protection strongly influences the shift toward product
rentals (Sinha et al., 2022). Consumers are generally aware of their environmental
responsibility (Yong et al., 2022), contributing to their comprehensive understanding of
long-term societal development principles (Sergeevna and Ivanovich, 2020). Past studies have
indicated that environmental consciousness positively impacts behavioural intention (Mishal
et al., 2017; Kautish et al., 2019). Moreover, studies have shown minimalist consumption
motivations vary; some consumers seek personal benefits, such as increased physical,
temporal, and mental space, coupled with improved financial control. Some individuals find
strong motivation in ecological or moral considerations, viewing them as beneficial outcomes
of adopting a minimalist lifestyle (Martin-Woodhead, 2022; Pangarkar et al., 2021).
Environmental consciousness is “an element of the belief system that denotes specific
psychological influences related to individuals’ propensity to join pro-environmental
behaviour regimes” (Zelezny and Schultz, 2000). Environmental concern involves
assessing or holding an opinion about facts, one’s actions, or the actions of others,
considering the potential impact on the environment (Martınez Garcıa de Leaniz et al., 2018).
Hence, there is a growing emphasis on consumer self-expression and satisfaction with a sense
of environmental responsibility (Geegamage et al., 2021; Malhotra, 2022). Given the depletion
of natural resources, it is imperative to encourage individuals to practice self-restrictive
behaviours, like giving items a second life (Borusiak et al., 2020). The combination of
consumer minimalism and environmental consciousness significantly inclines individuals
towards choosing rental solutions. Minimalist consumers, who favour a simpler, less
materialistic lifestyle, often share common ground with environmentally conscious
individuals who prioritise sustainability (Malhotra and Srivastava, 2023). Both mindsets
stress the importance of conscious consumption and waste reduction. Consequently,
consumers who adopt minimalism and environmental consciousness are more inclined to opt
for rentals as a sustainable and clutter-free alternative to ownership. Researchers have thus
shed light on the shift in consumer product choices prompted by environmental concerns and
the challenges of climate change (Malhotra, 2022, 2023; Mishra et al., 2023). Therefore, with
higher environmental consciousness, consumers will be inclined to have a minimalistic
lifestyle and thus will prefer to purchase rented products, suggesting environmental
protection. Based on this discussion, we hypothesise:
H2. The environmental consciousness has a significant mediating effect between
consumer minimalism and consumer’s purchase intention of renting products in the
retail sector.
4. Research methodology
4.1 Data collection procedure
We adopted a self-administered survey-based technique to collect data from Indian
consumers from the first week of March 2023 to the second week of June 2023. We aimed to
understand consumers’ purchase intention of renting products in the retail sector.
Consumer
SkepƟcism
Environmental H4
Consciousness H3
H2
IntenƟon to
Consumer
Purchase RenƟng
Minimalism
Products Figure 1.
H1
Conceptual framework
Source(s): Authors’ own creation
BIJ We distributed the survey questionnaire online through social media platforms (e.g.
Facebook, WhatsApp, e-mails, etc.). Additionally, we spread an information sheet stating this
study’s nature and the expected time to complete the survey. The information sheet explained
the terms “consumer scepticism”, “consumer minimalism”, “environment consciousness” and
“purchase intention for renting products”. We announced a reward for participation in the
sweepstakes contest coupons for prospective participants. After receiving due consent from
the prospective participants, we shared the web link to the survey.
We used the convenience sample method to pre-test the questionnaire with twenty-five
respondents. We altered the questionnaire and distributed it to the prospective participants
based on their comments. We sent weekly reminders until the questionnaire was duly filled
and returned. The participants were assured that complete anonymity and privacy of their
responses would be maintained. We received 299 responses; after discarding 47 missing and
incomplete responses, we finally used 259 duly filled questionnaires for analysis, achieving a
response rate of 86.62%. Of these 259 responses (Table 1) received, 58.6% were men, with
69.7% being graduates. The monthly family income of 64.4% of respondents was less
than $4000.
5. Results
5.1 Assessment of measurement model
The study used SPSS Amos version 26 to assess convergent and discriminant validity.
Table 2 shows all items with factor loadings, composite reliability (CR), and Cronbach’s alpha
(α) values for the proposed model. For convergent validity, we considered items with factor
loadings above 0.60 (Hair et al., 2017), and CR values were more than 0.70, between 0.717 and
BIJ 0.841. Additionally, the AVE values of all the constructs were above the threshold values of
0.50 (Hair et al., 2017), thereby establishing convergent validity. Table 3 shows AVE and the
proposed model’s square root of AVE values. For discriminant validity, we considered the
square root of AVE values for each latent construct to be higher than its correlation with any
other construct; herein, all AVE values were higher than 0.5 (Fornell and Larcker, 1981).
Furthermore, we conducted a heterotrait-monontrait ratio (HTMT) of correlations to
establish discriminant validity. Table 3 also indicates HTMT for the measurement model; all
values are above the threshold of 0.85 (Henseler et al., 2015), thereby establishing
discriminant validity. Then, we validated confirmatory factor analysis, whereby the
measurement model established an adequate fit; the fit indices were Normed χ 2 5 2.099,
CFI 5 0.950, IFI 5 0.951, TLI 5 0.928 and RMSEA 5 0.072. Hence, the reliability and
adequate fit indices satisfied the proposed model, and convergent and discriminant validity
was established.
Indirect
Hypothesised path Direct effect t value effect BootSE 95% percentile CI Decision
Moderating effect of CS
B T p-value LLCI ULCI Decision
6. Discussion
The findings suggest that minimalism significantly affects consumers’ intention to rent
products. Moreover, it positively affects their intention to rent products. We also proved that
switching to alternative consumption modes would help drive consumers’ motivation to
pursue minimalism (Pangarkar et al., 2021). Rental products may increase the potential effects
of minimalism on purchase intention by creating an opportunity to reach out to many
consumers so that they could benefit from the fewer resources they possess. Renting products
may fulfil the consumers’ standard life requirements, and they become more inclined towards
renting products while taking proper care and maintenance (Hurvitz, 2021). Thus, hypothesis
H1 is supported.
Furthermore, the findings reveal that environmental consciousness does have a positive
mediating effect on consumer minimalism and purchase intention of renting products. In
retail, consumers become responsible for the environment by protecting and stopping other
consumers from spoiling it (Sinha et al., 2022). Consumers are presumed to be minimalist,
prefer switching to rented products, and in the process, be satisfied by providing temporal,
physical, and mental space and more financial control. Thus, consumers are motivated by
moral concerns and consumer goods that encourage a minimalistic lifestyle. Hence, our
findings concur with the study of Sergeevna and Ivanovich (2020) and Martin-Woodhead
(2022). This study attempted to establish the role of environmental consciousness in
mediating the consumers’ drive to adopt the renting structure of consumption following their
pursuit of minimalism. Thus, hypothesis H2 is also supported.
Regarding the moderating role of consumer scepticism, our results yield a negative and
significant relationship between environmental consciousness and consumer scepticism. The
consumer has many doubts about deciding to rent products (Arli et al., 2019). Consumer
scepticism weakens the effect of minimalism on the purchase intention of renting products
and the mediating role of environmental consciousness in the model. Eventually, scepticism
negatively moderates the effect of consumer minimalism on rented purchase intention and
weakens the mediating role of environmental consciousness to a great extent on consumer
minimalism purchase intention of renting products (Gong and Zhang, 2023). The relationship
between consumer minimalism and purchase intention of rented products gets weaker with
high scepticism. On the other hand, with low consumer scepticism, the relationship gets
stronger (Silva et al., 2019; Chiu and Cho, 2021). The results can be summarised that the
greater the “consumer scepticism” lower the responsibility towards the environment and
hence environmental consciousness, while the lower the consumer scepticism, the higher the
consumer’s confidence, resulting in a more significant positive feeling to purchase rented
products. Thus, hypotheses H3 and H4 are supported.
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Corresponding author
Gunjan Malhotra can be contacted at: mailforgunjan@gmail.com
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