Get ready!

0 Before you read

the passage, talk
about these
questions.
1 What
departments are
there at large
companies?
2 What do
Our human resources
employees in department is the
those center of our talented
departments do? team! It is responsible
for hiring employees
~!!!!!lllllM
l l•a•r•k•e•t•in•g-... and employee benefits.
Are you creative?
Our marketing
department has
openings for talented
graphic designers and
writers.
Visit us at our Human
Resources department,
call 102-554-833, or
email
hr@smithowen.com
to inquire about
vacancies.
them our great
products.
Reading
f) Read this brochure from the Smith-Owen
corporation. Then, choose the correct Vocabulary
answers. Q Match the words (1-7) with the definitions
1 What is the brochure mostly about?
(A-G).
A job opportunities at a company 1 _ department 5 _ sales
B the policies regarding sales 2 _marketing 6 _employee
C types of products at Smith-Owen 3 _ purchasing 7 _ client
D the employee benefits 4 _ human resources

2 According to the passage, which skill does a A the part of a company that buys new products
salesperson need? B a customer
A design C communication C the part of a company that sells products
B writing D recruitment D the part of a company that hires people
3 What is NOT a way to contact the Human E a section of a company
Resources department? F the part of a company that advertises a
A by email C by phone product for sale

B in person D by mail G a person who works for a company

24
0 Fill in the blanks with the correct words Speaking
from the word bank.
8 With a partner, act out the roles below
~vacancy
BANK -- - -
based on Task 7. Then, switch roles.
talent inquire
USE LANGUAGE SUCH AS:
1 The marketing department wants to find new I want to inquire about working here
Which department do you want to apply for?
2 The human resources department just filled What's the next step?
the for a secretary.
3 The advertisement says to contact the human
resources department to about Student A: You work in the human resources
vacancies. department. Answer Student B's questions.

0 g Listen and read the brochure again. Student 8: You are inquiring about vacancies
Say one thing that each department at at a company. Ask Student A:
Smith-Owen is responsible for.
• departments with vacancies
• what is needed to apply
Listening
0 g Listen to a conversation between an
employee and a visitor. Mark the following
statements as true (T) or false (F).
Writing
1 _ The woman is a client of the company. 0 Use the conversation from Task 8 to fill
out the message.
2 _ The conversation takes place at the human
resources department.
3 _ The woman leaves her resume.

f) g Listen again and complete the S~-(')~

conversation.
Message for Department
Employee: Good morning ma'am. Welcome to
the 1 department. New job applicant details:
Visitor: Hello. I read your recruitment Name _ _ _ __ __ __
2 . I want to inquire about
working here. Telephone _ _ __ _ _
Employee: Well, we have several vacancies. Which
department do you want to Resume attached
3 for? Yes/No
Visitor: I want to apply to the 4 _ _ __ Additional Notes _ _
department.
Employee: Okay, sure. We have a vacancy there
at the moment.
Visitor: Great! What's the next 5 ?
Employee: Leave a 6 of your resume.
The marketing manager looks over
them every Friday.
Visitor: OK, here you are. Thank you very much.