The document provides an overview of working as an independent contractor for Omni Interactions. Some key details include:
- Contractors work from home providing customer service for Omni's clients over phone, chat, tickets, or outbound calls and set their own schedule.
- To partner with Omni, contractors must apply, be approved by clients, sign client contracts, and agree to Omni and client terms.
- Earnings are paid weekly through Gig Wage with options for direct deposit or debit card. Commitment adherence of 95% is expected.
The document provides an overview of working as an independent contractor for Omni Interactions. Some key details include:
- Contractors work from home providing customer service for Omni's clients over phone, chat, tickets, or outbound calls and set their own schedule.
- To partner with Omni, contractors must apply, be approved by clients, sign client contracts, and agree to Omni and client terms.
- Earnings are paid weekly through Gig Wage with options for direct deposit or debit card. Commitment adherence of 95% is expected.
The document provides an overview of working as an independent contractor for Omni Interactions. Some key details include:
- Contractors work from home providing customer service for Omni's clients over phone, chat, tickets, or outbound calls and set their own schedule.
- To partner with Omni, contractors must apply, be approved by clients, sign client contracts, and agree to Omni and client terms.
- Earnings are paid weekly through Gig Wage with options for direct deposit or debit card. Commitment adherence of 95% is expected.
Schedule. Be Your Own Boss. 🔑🔑 Joining Omni Interactions as an independent contractor, you get access to Omni’s client contracts.
🏠🏠 If you partner with us, you’ll work from home, providing
customer service to Omni’s clients.
📞📞 You can provide customer service over the phone, over
chat, by working tickets, or by making outbound phone calls.
🤑🤑 You earn money by supporting Omni’s clients.
Own your income: Be in control of your
Accrue earnings that schedule: Work hours align to your needs. during the time the client is open, and customers need support. Clients: Choose to provide service for your favorite companies. Reduce stress: Avoid the headaches and hassles of getting to and from a Support: We provide workplace. the tools, platform, and supportive community to help you succeed. More time with family and friends: Enjoy all your free time with friends and family. Locations We Source From* United States
Arizona** Idaho Minnesota** New Hampshire Pennsylvania Utah Arkansas Indiana Mississippi New Mexico Puerto Rico Virginia Colorado** Iowa Missouri North Carolina South Carolina West Virginia Florida Kansas Montana North Dakota South Dakota Wisconsin Georgia Kentucky Nebraska Ohio Texas Wyoming
*Not all clients partner with contractors in all Omni states
**Omni does not partner with contractors in Denver, Flagstaff, or Minneapolis/St. Paul ***Only open to contractors supporting eyecare industry client
Computer Skills Home Office
Required Requirements • Minimum typing speed of 30 • Fully Updated PC running Windows words per minute 11 (Windows 10 and Apple Computers may be accepted by some clients) • Proficient in computer navigation • 1.60 GHz Processor + 4 GB RAM o Toggling between screens • A hard-wired, high-speed internet o Basic keyboard functions connection o Able to use a mouse • 10 Mbps download + 5 Mbps upload
• Corded USB headset
Process to Partner with Omni + our Clients:
1. You apply to Partner with Omni
2. Omni verifies you
meet our client’s needs
3. Omni invites you to
sign up for client contracts
4. You review client
contracts
5. You agree to Client +
Omni Terms and Conditions Commitment Adherence Omni contractual metric EXAMPLE CHART: Scheduled Worked Adherence
10-10:30am 10:05-10:30am 83.30%
10:30-11am 10:30-11am 100%
Calculation of the % 11-11:30am 11am-11:27am 90%
Hours you scheduled vs 12:30-1pm 12:29-1pm 100% hours you worked 1-1:30pm 1-1:30pm 100% Omni business model 1:30-2pm 1:30-2pm 100% expectation is 95% 2-2:30pm Offline 0% commitment adherence Not Scheduled 3:30-4:15pm - Totals 3.5 3.63 Time worked within 82% 2.87 adherence compliance
How Earnings are Paid
• Payment Platform: Gig Wage • Payments processed weekly, 1 week in arrears (review the Omni Earnings Calendar) • Options for payment: o Direct Deposit o Debit Card Same Day Payments available*