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  • TN2 U4 L3 Page 44

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    The document contains transcripts of 4 conversations between representatives of a car rental company and customers. In the first conversation, a customer requests a rental car in La Paz, Bolivia arriving on December 18th and needs a 4-wheel drive vehicle. In the second, a customer is looking to rent a car for the same day downtown but nothing is available until 4pm, which is too late. In the third, a customer wants to rent a car in Miami from October 4th to the 7th and needs a compact car. In the fourth, a customer wants to rent a luxury car for Saturday night but is told they must be 25 to rent.

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    The document contains transcripts of 4 conversations between representatives of a car rental company and customers. In the first conversation, a customer requests a rental car in La Paz, Bolivia arriving on December 18th and needs a 4-wheel drive vehicle. In the second, a customer is looking to rent a car for the same day downtown but nothing is available until 4pm, which is too late. In the third, a customer wants to rent a car in Miami from October 4th to the 7th and needs a compact car. In the fourth, a customer wants to rent a luxury car for Saturday night but is told they must be 25 to rent.

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    3 views3 pages

    TN2 U4 L3 Page 44

    Uploaded by

    emnb.ce191553
    The document contains transcripts of 4 conversations between representatives of a car rental company and customers. In the first conversation, a customer requests a rental car in La Paz, Bolivia arriving on December 18th and needs a 4-wheel drive vehicle. In the second, a customer is looking to rent a car for the same day downtown but nothing is available until 4pm, which is too late. In the third, a customer wants to rent a car in Miami from October 4th to the 7th and needs a compact car. In the fourth, a customer wants to rent a luxury car for Saturday night but is told they must be 25 to rent.

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    of 3

    Page 44, Exercise A, Listen for details

    Conversation One [B = Russian]

    A: Good morning, Wheels Around the World Rentals. This is Clarence. How may I help you today?

    B: Good morning. I need a rental (1)__________ in La Paz.

    A: In Bolivia?

    B: That’s right. I’m arriving on (2)__________, December 18th.

    A: At the La Paz El Alto airport?

    B: Yes, at 6:30 a.m.

    A: And what kind of car do you need?

    B: Something with four-wheel drive. Do you rent (3)__________ s?

    A: Yes, we do.

    B: Great

    Conversation Two

    A: Good morning. Wheels Around the World Rentals. This is Malcolm. How may I

    B: Good morning. Do you have a (4)__________ available?

    A: For what date, please?

    B: For today.

    A: And at which (5)__________?

    B: Downtown.

    A: Let me check. . . . Well, we have one coming in later today. A customer is returning it at

    about 4:00.

    B: Four o’clock? No. Unfortunately that’s too 6(6)__________. You won’t have anything available
    sooner?

    A: Not a (7)__________. I’m sorry, sir.

    B: OK. Thanks, anyway. I’ll try another company.

    Conversation Three [B = British English]

    A: Good morning, Wheels Around the World Rentals. This is Clarence. How may I

    help you today?

    B: Hello? This is Ingrid Katz. Do you rent (8)__________ in the U.S.?


    A: Yes, Ms. Katz. Where do you need the car?

    B: At the Miami airport. On October the 4th, returning the car on October the 7th at the airport again.

    A: What kind of car were you looking for?

    B: Something small. A (9)__________.

    A: Miami. Let me check . . . OK. We have compacts in Miami. Would you like me to (10)__________ one
    for you?

    B: Oh, yes, please.

    Conversation Four

    A: Good morning, Wheels Around the World Rentals. This is Clarence. How may Ihelp you today?

    B: Good morning. I’d like to rent a car on Saturday. A (11)__________ car, preferably white . . .

    A: Yes?

    B: Do you rent by the hour? I only need it for Saturday night.

    A: Well, we do, at 25 an hour for luxury cars, but do you mind my asking you your (12)__________?

    B: Excuse me?

    A: How old are you?

    B: I’m (13)__________.

    A: I’m sorry, sir. You have to be twenty-five to rent a car

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