Rashmi Ranjan Dash rashmiranjandash1989@gmail.

com
www.linkedin.com/in/rashmiranjandash1989/ +91 9167555168

Profile Summary
 11 years of experience in Product Management, Product Strategy, Product Marketing, content creation, Program
Management & Service Delivery across Digital Enterprises, Retail, e-Commerce, CPG & Professional Services.
 Experience in Product Strategy & development, Business Analysis, Client Management, Delivery Excellence,
Product Roadmap, Design Thinking, Risk Management, Agile Methodology, Scrum/Kanban, Stakeholder
Management, Backlog Management, Market Research, Prioritization, performance monitoring (KPI, OKR) &
Problem Solving.
 MBA in Marketing and Operations specialization from Xavier Institute of Management, Bhubaneswar, and
bachelor’s degree in computer science engineering from BPUT, Odisha.
 Certified SAFe 6.0 Agilist, Professional Scrum Product Owner (PSPO-I), PMI Disciplined Agile Senior Scrum
Master (DASSM), AWS Cloud Practitioner (CLF C01), Azure Fundamentals (AZ 900), IBM Agile
Achiever/Advocate/Explorer, IBM Design Thinking.
Professional Experience
Product Manager (IBM) Dec 2022 - Present
Product Management and Product Development – UARS (User Access Request System), CTT (Contractor Training Tracker)
- Global Professional Services Client
 As the Product Manager, worked with client Business and partner company stakeholders to gather
requirements for new features and enhancement of the client product.
 Conducted comprehensive assessments of clients' existing product development processes, identifying pain
points and areas for improvement, and benchmarked against industry leading practices.
 Collaborated closely with business and supporting functions such as strategy, program management, change
management, innovation etc. to understand business goals and align product strategy with overall organizational
objectives.
 Provided strategic guidance on agile methodologies, ensuring a more responsive and adaptable product
development environment; developed a custom framework based on SAFe framework, to suit the client’s
requirements.
 Collaborated with multiple stakeholders while working on any features for the product development.
 Created and managed a comprehensive product strategy & roadmap, ensuring alignment with client’s
vision and customer needs.
 Defined, measured, and tracked Product metrices and KPIs and reported data-driven insights to the leadership.
 Implemented agile methodologies to efficiently manage product development, iterate on features, and deliver
frequent updates.
 Worked on Azure DevOps to track the issues as well as new developments.

Achievements:
 Developed 30+ features for the two products.
 Reduced the time to raise the access request by more than 30% for UARS.
 Percentage of error while creating a request decreased by 50% for UARS.
 Assignment, creation and tracking of the trainings to the employee/contractor reduced by 20% for CTT.
 Delivered all the deliverables within the defined scope and time.

Product Manager (Tata Consulting Services) Sep 2020 – Dec 2022

Product Management, Product Development and Product Marketing – Retail PoS Product (Omni Store) – Europe and
USA Retail Client
 As the Product Manager, worked with client Business and partner company stakeholders to gather requirements
for new features and enhancement of the client product and base product if it acts as a sellable feature along
with risk management, stakeholder management, Backlog Management, Design thinking, Business Analysis, etc.
 Collaborated with cross-functional teams to define and prioritize product features and enhancements.
 Created and managed a comprehensive product strategy & roadmap, ensuring alignment with the Platform’s
Rashmi Ranjan Dash rashmiranjandash1989@gmail.com
www.linkedin.com/in/rashmiranjandash1989/ +91 9167555168

vision and customer needs.

 Led grooming sessions, chaired scrum ceremonies, executed User Acceptance Testing and maintained a
prioritized and estimation of backlog of work.
 Advocated for a user-centric design approach, conducting in-depth customer research, user interviews, and
feedback analysis to enhance the application's usability and feature set.
 Defined, measured, and tracked Product metrices and KPIs and reported data-driven insights to the leadership.
 Implemented agile methodologies to efficiently manage product development, iterate on features, and deliver
frequent updates.
 Worked closely with the design and engineering teams, clearly articulating the requirements and priorities, and
providing strategic direction and oversight to engineering teams.
 Prepared user stories and take full ownership for implementing in the product.
 Experience with APIs, enforcing usage policies and controlling access.
 Implemented design thinking approach and acted as Jira administrator to define workflows, manage users, and
configure reports.
 Tools used: Confluence, Mural, Visio.

Sales & Marketing Initiatives

 Marketed product in Analyst community for product awareness and capturing new customers.
 Presented the product as category leader in analyst reports like Gartner, Forrester, IDC and Zinnov.
 Created various marketing contents which includes mailers, LinkedIn posts etc. for the internal and potential
customers.
 Worked on 10 RFI’s during the period as well as sales pitch.
 Presented Product Demo to internal customers, potential customers, and analysts.

Contributions:

 Developed 70+ features for the product and implemented in across geographies for 3 retail customers.
 Implemented Self Check out (SCO) in the product and Sales increased by 5% to 10%.
 Checkout time reduced by 50%.
 Average Oder Value (AOV) increased by 20%.
 Associated labor hours decreased by 20% to 30%.

IT Analyst (Tata Consultancy Services) Oct 2012 – Mar 2019

TM
Product Management & Product Development– TCS Clever Energy
 Gathered, managed, and prioritized requirements by interacting with different stakeholders, and using market
research and competitor analysis.
 Worked closely with the engineering, business development and marketing teams to ensure that business and
customer satisfaction goals are met.
 Led a team of 12 members from offshore for customization and implementation of the product for a global
manufacturing firm and an Indian Retailer.
 Led product POCs to multiple clients across domains such as retail, manufacturing, banking, and e- Commerce by
coordinating with different stakeholders.
 Prepared user stories and took full ownership of product documentation.
 Acted as a single point of contact for customer feedback and escalations.

Education
Rashmi Ranjan Dash rashmiranjandash1989@gmail.com
www.linkedin.com/in/rashmiranjandash1989/ +91 9167555168

Course Institute Year Remarks

Post Graduate Program in
XIM,
Management 2019-20 CGPA – 7.35/10
Bhubaneswar
(Business Management-
Marketing and Operations)
BPUT
B. Tech, Computer Science
University, 2008-12 75%
Engineering
Odisha
73%
Class XII CBSE Board 2006-07
Class X CBSE Board 2004-05 84.4%

Technical Skills
 MySQL
 Unix
 TIBCO

Certifications
 Professional Scrum Product Owner (PSPOTM- I) - Scrum.org
 SAFe 6.0 Agilist – Scaled Agile
 AWS Cloud Practitioner (CLF C01) - AWS
 Azure Fundamentals (AZ 900) - Microsoft
 Associate Project Manager – IBM
 Enterprise Design Thinking Practitioner - IBM
 Agile Achiever/Explorer - IBM
 Retail Jumpstart/ Retail Insights and Solutions (Bronze) - IBM
Extra-Curricular
 Public Relations and Marketing Committee coordinator at Xavier Institute of Management, Bhubaneswar
 Part of the TCS Bhubaneswar cricket team.
 Chief coordinator of a national level techno-cultural festival and a technical exhibition at college.