2023-24 tpllife

TABLE OF
CONTENTS
CEO’s Message 03
Our Story 04
Our Journey 05
Why Choose TPL Life? 06
Our Technology 07
Product Portfolio 08
Geographical Presence 09
Our Partners 10
Major Clients 11
About TPL Corp 12
Board of Directors 13

CORE
OUR VALUES
VISION
To be the leader for offering life
TAKE
and health insurance solutions OWNERSHIP
backed by digital prowess, conve-
We strive to build a culture where
nience, ease, affordability and high everyone is encouraged to make
value – ensuring access to quality decisions around resources that deliver
financial care for each and every the most impact to our businesses.
Pakistani without discrimination.

OUR
MISSION
TPL life is committed to provide
quality financial care to every
Pakistani via its touch points and
insurance solutions that are;
innovative, simple, convenient,
accessible, and yet empowering –
towards securing the present and
building a financially sound &
reliable future of every Pakistani
without discrimination.
PLEDGE
TO LEARN
We encourage our people to have the
passion to learn, explore new ideas,
learn from mistakes and constantly
aim to exceed expectations.
LEAD WITH
COMPASSION
Building a network of diverse
relationships can inspire creativity
and drive innovation. We respect
our people, share their aspirations
and try to act with empathy and
humility in all our operations.

02
 CEO
MESSAGE

Revolutionizing the insurance

industry, we at TPL Life are
committed to deliver seamless and
innovative Insurance solutions with
continuous investments in
cutting-edge technology and
market intelligence. We strive to
lead in the Insurtech landscape and
are at forefront of digitizing our
core operations and creating value
& convenience for our customers
in the digital age.

By energizing and enabling our employees to

deliver on our promises, we help them forge
deeper, more lasting relationships with our
customers. By creating greater value for our
customers, we create greater value for our
shareholders.

During these unprecedented times, our unwavering commitment to provide

compelling, integrated and personalized propositions to our customers is unmatched.
We make and keep long-term promises that sustain individuals, families, and
communities. We also make long-term investments that sustain economic prosperity.

Quite simply we want to make it as easy as is possible for our customers to satisfy
their insurance needs with TPL Life.

I would like to express my sincere gratitude to all of our customers and

business partners for your confidence in us and look forward to
welcoming others in the future.

Thank you.

REGARDS,
SAAD NISSAR

03
 OUR
STORY
TPL Life Insurance Limited is a
subsidiary of TPL Corp, which
has diversified investments across
multiple business segments.
TPL Life strives to lead in
insurtech, catering to Pakistan’s
Life and Health insurance needs
by offering cutting edge Insurance
solutions.

Access to quality and affordable health and life insurance solutions is a

fundamental human need, and forms the foundation of our ethos. As a true
insurtech, our core strength pivots on delivering seamless and innovative
solutions for our customers, developed by our team of experts and
managed by an agile and efficient infrastructure.

Continuous investments in cutting-edge technology and market intelligence

have allowed us to be first-to-market with multiple Life and Health
insurance solutions that are customized for both individuals and corporates.

TPL Life’s Website and Mobile App are amongst the leading insurtech platforms
in Pakistan that cover an end-to-end insurance experience, from purchasing a
policy to instant issuance, policy management, claim lodging and renewals.

04
 OUR
JOURNEY
TPL LIFE
STARTED
OPERATIONS
2016

2017 YEAR OF
INNOVATION

Introduced Pakistan’s only Scratch card based insurance products

Only Life Insurance with WhatsApp Enabled Instant Claim Filing system
Partnered with Find my doctor - Pakistan’s Premium health–tech platform
Partnered with HBL Microfinance Bank, formerly First Microfinance Bank and
Mobilink Microfinance Bank (Micro insurers) to reach new audience
Home grown systems to manage Individual life and health for group businesses
Amalgamated customer facilitation processes with technology systems
Pakistan first life insurer to integrate tele-health offerings
Scaled micro distribution channels for rest of the industry to follow

2018 YEAR OF
DIGITALIZATION

Launched first fully enabled Health Ecosystem – TPL Sahulat to provide tele-health
consultations and other medical facilities at home
Developed First virtual agent platform TPL Muavin to create job opportunities for
youth
Introduced Pakistan’s end to end digital onboarding platforms
Introduced Pakistan’s first bite sized usage based insurance product “Timeshield”
Launched Insurance products for Epidemic Diseases

05
 2019 YEAR OF CUSTOMER
EXPERIENCE ENHANCEMENT

Launched an evolved platform to enhance customer

experience over website and app
Introduced Pakistan’s first insurance chatbot to facilitate
online insurance purchase and claims intimation

2020 YEAR OF SURPASSED

EXPECTATIONS

Insured 5M+ Individual and 6M Corporate lives in just 4 years

Achieved Highest Sales with PKR 1 Billion Gross Premium
Partnered with Leading Islamic Bank to Launch Premium
Health Insurance products
Launched First Pandemic Based product to secure against
Covid Expenses

2021 YEAR OF
GROWTH

Launched E-commerce Website for Instant Insurance Purchase

On boarded Pakistan’s Largest Telecommunication Company Jazz
to facilitate payments via mobile app for usage based insurance
product
Partnered with various banking entities in Pakistan for B2B sales

06
 WHY CHOOSE
TPL LIFE

INNOVATIVE INSURANCE
SOLUTIONS

COVID-19 Protection Shield, Pakistan first coverage plan for COVID-19

TimeShield, Pakistan’s first usage-based insurance solution for protection on-the-go
through the App
Rahbar, Pakistan’s first online Learning and Agency Management Platform
Sahulat, a tele-health platform that provides access to doctors, lab tests & medicines
through the App
Unmatched Unit-Linked Product Allocations
Pakistan’s first Epidemic product covering multiple illnesses
Pioneer in scratch card based insurance solutions

DIGITAL OPERATIONAL
EXCELLENCE EXCELLENCE

Product menu for online purchase Instant coverage through TPL Life App
Paperless Insurance - Buy, Claim, Renew and Website
policies through our App or Website Over 300+ panel hospitals
Multiple payment options 24/7 Call Center support to maximize
Lodge Claims via WhatsApp customer experience
Smart Portals for real time
monitoring and analytics
Customized Dash boards & Portals
for HR

07
 OUR
TECHNOLOGY

Mobile application with Pay-as-you-use

payment capability Platforms

Claim processing via Fastest TAT

App and WhatsApp for fatality claims

Lifestyle App Multiple Payment

based Benefits Options

End-to-end paperless Tele-Health 300+ Panel Hospitals

insurance solutions Platform Nationwide

Pakistan's 1st Chatbot Innovative

to facilitate Insurance Products
Purchase Process

08
 DISTRIBUTION
CHANNELS
TPL Life caters to a variety of businesses and customers across Pakistan.
Our life and health insurance solutions provide a surety of a worry free life,
ensuring the physical safety and mental satisfaction of our customers in case of
unforeseen circumstances.

To cater to our customers’ changing needs, TPL Life launched a range of innovative
and digital products that include instant, time-based and epidemic-based insurance plans
along with conventional life and health insurance solutions.

CORPORATE RETAIL | DIGITAL

To provide quality financial care,
TPL Life offers group life insurance
solutions to corporates.
Our life insurance policies are
designed to cater to employees of
small, medium, and large
corporations.
Our digital offerings are available
through TPL Life App, Website,
banking partners, third party
platforms and aggregator partners.
With affordable premiums and
family packages, we offer a
hassle-free way to Buy, Claim and
Renew.

RETAIL | FIG & AGENCY

TPL Life offers a wide range of
retail insurance products which
consists of a mix of savings and
investment, health and life
insurance plans. We partner with
banking institutions, third party
platforms and direct sales force to
provide innovative and affordable
financial protection for our
customers.

09
 OUR
PORTFOLIO

OUR GROUP LIFE INSURANCE

PLAN HAS IT ALL
Permanent Total Disability Benefit
Accidental Disability Benefit
Accidental Death Benefit Plus (Terrorism Coverage)
Temporary Total Disablement – Sickness/Natural
Death Due To Any Cause
Critical Illness Benefit
Terminal Illness

WE LEAD THE PACK WITH

OUR RETAIL PORTFOLIO
Unit Linked Savings Products
Instant Scratch Cards Insurance
Usage Based Insurance
Term Life Insurance Plans
Individual Health Insurance Plans
Epidemic Insurance Plans
Women Specific Plans
TPL Life Globewell powered by AXA

10
 GEOGRAPHICAL
PRESENCE
LAHORE
BRANCH OFFICE�
51-M, Denim Road,
Quaid-e-Azam,
Industrial Estate
(Kot Lakhpat)

ISLAMABAD
BRANCH OFFICE�
10th Floor (South), ISE Towers.
55-B, Jinnah Avenue, Blue Area

PESHAWAR
BRANCH OFFICE�
C-7 & C-8, 3rd floor,
Jasmine Arcade, Fakhr-e-Alam Road,
Peshawar Cantonment

FAISALABAD
BRANCH OFFICE�
Offce # 02, 4th Floor,
Meezan Executive Tower,
Liaqat Road

KARACHI
HEAD OFFICE�
Plot no. 19 B, near Roomi Masjid,
SMCHS, Shahrah-e- Faisal, Karachi.

300+
04
Company Profile 2020-21

HOSPITALS
on our panel�

11
 TPL LIFE INSURANCE
TECH CAPABILITIES
& PARTNERSHIPS

PAYMENT ENABLERS

TELEHEALTH & TELEMEDICINE

AGGREGATORS

BANKING & DISTRIBUTORS

12
 ABOUT
TPL CORP
TPL Corp is a technology driven conglomerate with investments across Life
and General Insurance, Real Estate, Security, Asset Tracking, Navigation and Mapping
and several technology startups.

Portfolio Listed Asset Credit

Companies Companies Values Rating

Trained CSR Group Market Aided

Workforce Awards Revenue Cap NGO’s

*Figures updated as per annual accounts 30th June 2022.

13
 BOARD OF
DIRECTORS

MR. JAMEEL YOUSUF S.ST. MR. ALI JAMEEL

CHAIRMAN DIRECTOR

MR. MUHAMMAD AMINUDDIN MR. SAAD NISSAR MS. MUNEEZA KASSIM

DIRECTOR CHIEF EXECUTIVE DIRECTOR
OFFICER/DIRECTOR

MR. FARRUKH SHAUKAT ANSARI MR. ASIF REZA SANA

DIRECTOR DIRECTOR

14
 OUR
MANAGEMENT

MR. SAAD NISSAR MR. SYED KAZIM HASAN

CHIEF EXECUTIVE DEPUTY MANAGING
OFFICER/DIRECTOR DIRECTOR

MR. HUMAYOON ASGHAR

CHIEF STRATEGY &
RETAIL OFFICER

MS. FARHANA HANIF MR. JUNAID ASGHAR

CHIEF FINANCIAL CHIEF OPERATING
OFFICER OFFICER

15
TPL LIFE
INSURANCE LIMITED

Plot no. 19 B, near Roomi Masjid,

SMCHS, Shahrah-e- Faisal, Karachi.

+92-21-111-000-330

info@tpllife.com
www.tpllife.com

tpllife tpllife tpllife