Mã số VB

Người mô tả
BẢN MÔ TẢ CÔNG VIỆC Người thẩm định
(Job Description) Ngày ban hành

I. XÁC ĐỊNH VỊ TRÍ CÔNG VIỆC

POSITION IDENTIFICATION
1 TÊN VỊ TRÍ CÔNG VIỆC
Job Position title Sale Staff
2 CẤP BẬC CÔNG VIỆC
Job grade for the position Staff
3 TÊN NHÂN VIÊN
Employee full name Anthony Nguyen
4 MÃ NHÂN VIÊN
Staff code SS-003
5 BỘ PHẬN LÀM VIỆC
Working section Sales & Marketing
6 ĐỊA ĐIỂM LÀM VIỆC
Location Ho Chi Minh City
7 CẤP TRÊN TRỰC TIẾP
Direct supervisor Sales & Marketing Manager
8 CẤP TRÊN GIÁN TIẾP
Indirect supervisor HR Manager
9 CẤP DƯỚI TRỰC TIẾP
Subordinate staff Staff

II. MÔ TẢ CÔNG VIỆC

JOB DESCRIPTION
1 MỤC ĐÍCH CÔNG VIỆC Carry out sales contracts for the company
Purpose of the job

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Người mô tả
BẢN MÔ TẢ CÔNG VIỆC Người thẩm định
(Job Description) Ngày ban hành
2 NHIỆM VỤ CHỦ YẾU
Major responsibilities
● Find and exploit potential customers:
-Search for customer information through many
different channels to build a potential customer
system.
-Proactively contact potential customers in the
self-search list or from the company's data
system to introduce products, services, and
incentive programs.
-Send service information via email for
customers to refer to, answer customer questions
when receiving email feedback from customers.
-Use sales skills to negotiate and convince
customers to use the company's products and
services.
Conduct contract signing procedures with
customers who agree to purchase products and
services.

● Customer services :
-Proactively contact customers who are using
products and services to understand the situation
and develop good relationships with customers.
-Timely support and answer requests and
complaints from customers.
-Track the contract end time to convince
customers to re-sign the contract
-Proactively send incentive and promotional
information to old customers to convince them
to buy new products and services of the
company.
-Conduct procedures to sign new contracts with
old customers who want to buy back products
and services.

● Implement the contract

-After closing the contract with the customer,
sales staff coordinate with relevant departments
to implement the contract, ensuring the
customer's requirements.
-Monitor the contract implementation process
and service quality so that customers receive the
best value.
-Coordinate with relevant departments to
quickly fix problems that arise during
customers' use of products and services.

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BẢN MÔ TẢ CÔNG
(Job Description)
3 QUYỀN HẠN
Authorizations
4 NHIỆM VỤ KHÁC
Other responsibilities
5 QUAN HỆ BÊN TRONG
Internal relations
6 QUAN HỆ BÊN NGOÀI
External relations
7 ĐIỀU KIỆN LÀM VIỆC
Working conditions
Mã số VB
Người mô tả
VIỆC Người thẩm định
Ngày ban hành
-13th month salary, Project bonus.
-Travel on vacation at least once a year.
-Receive % of sales revenue.
-Bonuses on holidays, New Year, Company birthdays, -
Personal birthdays with full benefits.
-Pay insurance and other benefits according to Labor law.
-Monitor the contract liquidation process, support the
accounting department in debt collection.
-Coordinate with the Marketing department to plan and
implement promotional programs on holidays and New
Year; Customer Gratitude; Introducing new products and
services to reach and attract customers.
-Collaborate with other departments in the company to
improve the quality of products and services to better meet
customer tastes.
-Participate in training courses to improve qualifications
when facilitated by the company.
-Make periodic and arising work reports.
-Fully participate in department meetings, report feedback
from customers to have effective solutions and remedies.
-Perform other tasks when requested by Management.
Staffs
Sales manager
Other departments
Customers,
Competitors,
Government
Social
Work environment:
Office: Enough space, light, ventilation, complete
equipment.
Labor safety: Ensure safety for employees.
Facilities: Toilet, rest area.
Working time:
Working hours: 8 hours/day, 5 days/week.
Leave: According to regulations.
Overtime: May be required if needed.
Wage:
Basic salary: By agreement, based on ability, experience,
and job position.
Benefits: Social insurance, health insurance, severance pay.
Labor relations:
Relationship between employees and superiors: Respect and
cooperation.
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Người mô tả
BẢN MÔ TẢ CÔNG VIỆC Người thẩm định
(Job Description) Ngày ban hành
Relationships between colleagues: Sociable, open, mutually
supportive.
Development opportunities:
Training: Improving capacity and professional skills.
Promotion: There is opportunity if requirements and
standards are met.

8 RỦI RO NGHỀ NGHIỆP - Health risks:

Occupational risks Eye disease
Musculoskeletal diseases
- Psychological risks
Stress
Anxiety, depression
- Safety risks
Occupational accidents

III. TIÊU CHUẨN YÊU CẦU

Human Requirements

1 THỂ CHẤT & SỨC KHỎE - Physical:

Constitution & health
Good health, healthy enough to meet job requirements.
Able to withstand high pressure, frequently travel and meet
customers.
- Health:
Do not suffer from infectious diseases, chronic diseases or
diseases that affect the ability to work.
Have good eyesight and hearing.
Have good communication skills, clear voice.
Have good mental health and good emotional control.

2 GIỚI TÍNH- TUỔI TÁC- Gender: Male/Female

NGOẠI HÌNH Age: 18-29
Gender – age - Appearance Appearance: Good-looking appearance, polite dress,
suitable for the work environment.

3 TÍNH CÁCH CÁ NHÂN Honesty, discipline, independence, sharpness.

Personal characters
4 PHONG CÁCH LÀM VIỆC Enthusiastic - Dynamic - Active - Responsive.
Working behaviors
5 TRÌNH ĐỘ VĂN HÓA Graduated from University/College.
Education level
6 BẰNG CẤP CHUYÊN MÔN Must have a degree in Business Administration, Marketing
Academy or related majors.

7 CÁC KHÓA ĐÀO TẠO Achieve online certification courses on Coursera (Optional).
Training courses

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Người mô tả
BẢN MÔ TẢ CÔNG VIỆC Người thẩm định
(Job Description) Ngày ban hành
8 KIẾN THỨC-KINH NGHIỆM Need at least 1 year or more in sales and marketing
Needed knowledge & experience.
Working experience
9 NGOẠI NGỮ & TIN HỌC Ielts certificate of 6.0 or higher.
Foreign language & Proficient in using tools in Microsoft Office.
Computer skills Familiarity with CRM software is an advantage.
Proficient in using ERP software.

10 KHẢ NĂNG- KỸ NĂNG - Have a high sense of responsibility:

Working skills Commit to getting things done and achieving goals.
Be conscious of preserving the company's reputation.
- Able to withstand high pressure:
Work in a competitive environment and often face work
pressure.
Ability to handle stressful situations effectively.
- Have a spirit of learning and progress:
Always update new knowledge about products/services,
markets and business trends.
Be willing to receive feedback and learn from those around
you.
- Capable of teamwork:
Collaborate effectively with colleagues to achieve common
goals.
Help and support colleagues when needed.
- Have a positive and professional attitude:
Always maintain a cheerful, enthusiastic and professional
attitude at work.
Create a beautiful image of yourself and your company in
the eyes of customers.

Nhân viên Cấp quản lý trực tiếp

Sales Staff Supervisor

Họ tên (Full name): Anthony Nguyen Họ tên (Full name): Trần Trung Hậu
Chức vụ (Job title):Sales Staff Chức vụ (Job title): Sales & Marketing Manager

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 Mã số VB
Người mô tả
BẢN MÔ TẢ CÔNG VIỆC Người thẩm định
(Job Description) Ngày ban hành
Ngày (Date): 08/03/2024 Ngày (Date): 08/03/2024

Cấp quản lý gián tiếp Phòng nhân sự

Indirect Supervisor HR Department

Họ tên(Full name): Phạm Minh Châu Họ tên(Full name): Phan Tấn Trung(Three
Chức vụ (Job title): HR manager Chicken)
Ngày (Date): 08/03/2024 Chức vụ (Job title): Recruitment specialist
Ngày (Date): 08/03/2024

Văn bản này được lưu thành 3 bản:

1. Người giữ chức vụ này
2. Đơn vị quản lý trực tiếp
3. Phòng nhân sự (kèm với hợp đồng lao động)

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