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COVID-19

LASA Affiliate
Service Directory

LASA has compiled a list of useful services,


products and technologies to support you
and the people you care for through the
COVID-19 pandemic.

A strong voice and a helping hand for


all providers of age services
LASA has partnered with our vast Affiliate network to provide Members with the trusted
and high level support and advice that will be required to successfully navigate the
COVID-19 pandemic.

As your peak body we will provide Members with relevant and timely information and
insights, and industry-specific expertise and services, to assist you in these times.

Across the full spectrum of legal, governance and risk, finance, media and public
relations, employee relations, and peer support, LASA and our Affiliates are here for you.

To discuss your needs further please contact the relevant


LASA Advisors or Affiliates listed in this directory.

Contact LASA on Ph 1300 111 636 or health@lasa.asn.au


Your LASA Support Team

Jane Bacot-Kilpatrick Sharyn McIlwain


Sean Rooney
Royal Commission Project Coordinator State Manager VIC/TAS
CEO
COVID-19 Project Coordinator

Kerri Lanchester Ian Poalses


Rosetta Rosa
General Manager Member Relations State Manager NSW/ACT
State Manager SA/NT

Brendan Moore Chris Edith Liz Behjat


General Manager Member Services State Manager QLD State Manager WA

Specialist Advisors

Claire Bailey Cheryl Edwards Tracey Duke


Manager, Employment Relations Residential Age Care Specialist Residential Age Care Specialist
(SA, NT, VIC & WA) (ACT, NSW, QLD & TAS)

Paul Murphy
Jane Floyd
Principal Advisor - Retirement Living
Home Care Specialist
& Seniors Housing
COVID-19 Support - LASA Affiliate Products & Services

APPS & ASSISTIVE TECHNOLOGIES


Organisation Contact Services available Products available Resources available LASA Member Entitlements
AbiBird Name: James Tucker Un-obtrusive activity sensor biSensor: In-home Tele-support – 1300 13 21 21 For the first 1,000 orders:
Email: Jamest@abibird.com.au for in-home monitoring. activity sensor, paired to Online resources and self- 1. Free service for 3 months
Emergency push-button. a carer/family member’s help guides – www.abibird.
Phone: 1300 13 21 21 2. 1 x AbiSensor or 1 x
smartphone. Allows the com.au/support
Website: www.abibird.com.au Both services applicable AbiButton per application
older loved-one to live
for older Australians / older 3. Use promo code LASA2020
independently whilst
loved-ones either living at checkout
remaining connected to
alone or required to self-
family members. Delivering 4. No lock-in contract
isolate for a period of time
peace of mind for all 5. No minimum term
as a result of the Covid-19
concerned.
epidemic.
AbiButton: AbiButton is
Applicable for those living
a personal emergency
Independently at home, in a
push-button with auto
Retirement Village or in an
geo-location functionality.
Independent Living estate.
12-month battery life.
The AbiSensor is placed in Waterproof. Allows older
the home. The AbiSensor is loved-ones to request
linked to a family member’s immediate assistance
smartphone via the free from family members by
AbiBird app. An Alert pushing the AbiButton in an
notification is sent to the emergency. Displays geo-
carer’s smartphone when location of the AbiButton
there is unusual activity, or when de-pressed.
no-activity within the home
when there should be activity.

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

APPS & ASSISTIVE TECHNOLOGIES


Organisation Contact Services available Products available Resources available LASA Member Entitlements
Blueforce Name: Steven Lee/Matt Doeg 24-hour Grade A emergency Personal emergency Access to Blueforce Free installation within the
Email: sales@blueforce.com.au monitoring services response systems COVID-19 Business Perth Metro area (offer ends
Mobile technical support Medical and duress alarms Response Plan 30th June 2020)
Phone: 1300 731 716
(including after-hours) Fall detection pendants Life safety and security Free consultation and
Website: www.blueforce.com.au
Customer phone support consultation and planning training for homecare and
Nurse call systems
(including after-hours) Sales support and product healthcare providers
education
Dedicated service
coordination and
administration team
Fully-licensed team of
mobile and after-hours
security technicians

CareApp Group Name: Keegan Sard CareApp Available on: Communication App for Full Access to our App and Free Access for the duration
Email: keegan@careapp.com.au Web providers and community care Support Teams of the pandemic
to communicate with staff and
Phone: 0419798102 iOS
residents’ families
Website: https://www.careapp.com. Android
au/covid-19/

JCT Healthcare Name: Peter McVey Nurse Call Systems Nurse Call Systems Nurse call and critical care Tiered discounts available for
Pty Ltd Email: peter.mcvey@jct.com.au & Critical Care Management Critical Care Management management staff Training LASA Members
dominic.kennedy@jct.com.au Systems Systems Technical training
Phone: 08 83275100 or 1300 859 630
Software development
(24 Hours)
Website: www.jct.com.au

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

APPS & ASSISTIVE TECHNOLOGIES


Organisation Contact Services available Products available Resources available LASA Member Entitlements
St John Qld Email: enquiries@stjohnqld.com.au 24 hour monitored medical St John Qld Medical alarm 24/ Technical support 12 month lock-in contract
Phone: 1300 785 646 alarm with optional motion with optional falls detector Customer support (available special deal. Medical alarm
sensor and falls detector pendant during business hours) with standard pendant - $80.00
Website: www.stjohnqld.com.au
technology Key safes – keep house keys set up fee + $35.0 per month
Operates on the 4G network secure in box located near monitoring fee (total cost is
via SIM card front door incase emergency $500.00)
Large backlit “Help” and services or next of kin need to Contact: enquiries@stjohnqld.
“Cancel” buttons on base unit enter your home com.au for pricing
for easy operation LUX motion monitor – wall
Two way hands free speaker mounted motion monitor
for communication with St which alerts monitoring
John Qld monitoring centre centre if motion is not
detected within a specified
Waterproof pendant – choice
period of time
of either standard push
button pendant/wristband or Surgical face masks
falls detecting pendant N95 masks
Unit is pre-programmed and Disposable coverall suits
set up for self-installation Disposable goggles
Operates on regular 9V DV Thermometers- Infrared
with long lasting back up forehead Type A
battery
Surface wipes (ISO wipes)
First aid kit restocking
Disposable sheet 70gsm 70 x
services
240cm
First aid training
Disposable pillowcase
Gloves Nitrile
Antibacterial Hand Gel -
180ml, 300ml or 500ml

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

BUSINESS CONTINUITY/CRISIS & RISK MANAGEMENT


Organisation Contact Services available Products available Resources available LASA Member Entitlements
Culturally Directed Name: Donna Cross Business Continuity Education and Training Online resources for Discounted access to CDCS
Care Solutions Email: info@cdcs.com.au Crisis Management Support/ Resources infection control (policies Resource Hub for LASA
(CDCS) Management and and procedure templates, members
Phone: 0439 854 704 Risk Management
Governance Resources Infection Control Response
Website: www.cdcs.com.au Strategic Risk plan(s), Plain english ,CALD,
Workforce mentoring/ training ATSI friendly resources see
link here> https://cdcs.
com.au/covid-19-response-
resources-list/
You tube videos * currently
Aged Care Standards videos -
with future clips to be added.
https://www.youtube.
com/channel/
UCy62YNXCYJcqwSqxJfby85w
Articles/ Blogs https://cdcs.
com.au/blog/

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

BUSINESS CONTINUITY/CRISIS & RISK MANAGEMENT


Organisation Contact Services available Products available Resources available LASA Member Entitlements
Rohling International Name: Darren Gossling Business Continuity 10% discount for LASA
Email: info@rohling.com.au and Planning (BCP) and BCP members
darren@rohling.com.au testing – through creation,
assessment, project
Phone: +61 407 266 297
management and testing
Website: rohling.com.au phases
Crisis Management
Risk Management
Strategic Risk Planning
Staffing Services
Management
Contingency planning
Back fill staffing, (including
CFO, Financial Manager,
CIO, IT Managers)
Oversight and operational
management of Disabilities
Service Centres
Oversight and operational
management of Home Care
Services
Remote working support
Remote working setup
- infrastructure, project
management and
organisation change
(including training, stake
holder management
and communication
management).

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

CLEANING SOLUTIONS
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Barwon Cleaning Name: Wayne Dixon Examples such as: All Health care cleaning Indented stock control levels All pricing is either at our
Supplies Email: wdixon@barclean.com.au Business Continuity consumables: Infection control training contracted pricing for existing
Hand sanitisers providers, or new accounts will
Phone: 035279-7700 Crisis Management Hand Hygiene training
receive pricing based on bed
Website: www.barclean.com.au Risk Management PPE Chemical safety training numbers
Strategic Risk Cleaning & Sanitation One stop shop, own
Products delivery vans
Staffing Services
Qualified service technicians
Challenger Services Challenger Services Group Daily & Periodical Cleaning PPE Fogging and Infection 5% of advertised price
Group Email: vadim@csgroup.com.au Preventative Touch Point Isolation Gowns Response Cleaning Teams
Phone: 0411 875 040 Services Masks Preventative Touch Point
Environmental/Terminal Specialist Cleaning Teams
Website: www.csgroup.com.au Sanitiser
Cleaning Advanced Systems and
Chemicals
Hard Floor Surfaces Software: Client Portal,
Consumables Quality Auditing Software,
Carpet and Upholstery
Toilet Paper Time and Attendance
Cleaning
Antibacterial wipes Software, GO1 Training
High Window Cleaning Software
Gutter Cleaning Chemical Safety Training
Garden Maintenance & Infection Control Training
Cleaning
Development of Site Specific
Pest Control Infection Control Programs
Sanitary & Hygiene Services Proactive Infection Control
Waste Management Programs
Commercial Kitchen Cleaning
Staffing: Kitchen Support
Staff - Kitchen Hands,
Stewards, Table Busser,
Catering Assistants,
Presentation Attendants,
Laundry Attendants, Room
Attendants.

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

CLEANING SOLUTIONS
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Laundry Solutions Name: Sean West Aged Care Laundry Laundry Equipment Laundry Manuals All LASA Members receive
Australia Email: swest@laundrysolutions.com.au consulting Labelling Systems Videos corporate pricing on all
Laundry Design products
Phone: 1300 666 289 Laundry Trolleys Articles
Website: www.laundrysolutions.com.au On-site repairs Disinfection Systems
Maintenance Solutions
Staff training

Paytners Website: We offer assistance in the Remeed use bio-oxygen COVID-19 Decontamination of
(Provided by Remeed https://www.paynters.com.au/ event of a confirmed or products that inactivate Workplace Cleaning Services
Solutions) Please contact us on 0427 376 579 suspected case of Covid-19 Coronovirus COVID-19 via a
or 0409 094 762 to arrange a quote/ within a work place. unique EPA-registered (USA)
booking. We have a team of highly fogging system, addressing
trained professionals ready airbourne and surface
Email: info@remeed.com.au
to assist with enhanced contaminations. Other materials
Remeed is currently operating across are non-toxic to people & pets;
cleaning of touch points
the Eastern seaboard including; re-entry after 1-2 hours on
and applied disinfectant
Northern Queensland throughout any workspace, completion of the cleaning
South-east Queensland developed from guidance process. These products
under the Restoration effectively inactivate COVID-19
New South Wales within 1-minute contact time.
Industry Association and
ACT independent Hygiene
Victoria and Recommendations
Tasmania The process known as
If you are faced with a confirmed case Enhanced cleaning of touch
or have reason to conduct a cautionary points and apply disinfectant
sanitisation of your workspace our can be carried out in a
team is able to mobilise within hours matter of hours to any of
upon your request. your premises. We provide
post remediation validation
upon completion.
We are able to complete
the clean at the time of the
clients choice (ie. after hours)

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

COMMUNICATION
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Ascom Email: 24/7 any Priority 1 incident A range of handsets for critical COVID19 and Ascom Statement 10% discount for LASA
au-marketing@ascom.com Customer service hotline and clinical communications to commit to supporting our members
available (VoWifi, DECT and clients
Phone: 02 9698 9000
Smartphones) Professional service with the
Website: www.ascom.com.au Clinical consulting around
alarm management and Staff duress available for all the experience presales engineers
emergency communications handsets Professional follow-up training
Alarm and messaging provided by clinicians
management software Webinars for Product Overview
Wireless Nurse Call and Training
Bing Technologies Name: Nadine Bucher Business Continuity Mail 4 production sites around the
Email: nbucher@bingmail.com.au Crisis Management Email country
Phone: 02 9552 5521 Work from home SMS Pay as you go service with no
solutions set up fees
Website: www.bingmail.com.au Fax
Risk Management Full customer support and
training provided
Strategic Risk
Staffing Services

Vocera Name: Clinton Lawrence Mobile hands-free Wearable, hands-free Online resources including Contact
Communications Email: clawrence@vocera.com communications, communication device under videos, webinars clawrence@vocera.com for
Australia Pty Limited Alert and alarm management, personal protective equipment articles, blogs for Covid-19 COVID-19 Response Bundle
Phone: 1-800-014-987
Clinical workflow management preparedness
Website: https://www.vocera.com/au

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

CONSULTING
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Anchor Excellence Name: Cynthia Payne Board advisory for all AnchorManage- Interim HIRA-E High impact risk 10% LASA Member discount
Email: practical applications role replacement for assessment for Elders)
info@anchorexcellence.com for Approved Provider (CEO,COO,RM,GM,CM, (Trademark pending)
Obligations Quality, Marketing and
Phone: 02 8610 1950
New graduate and novice Comms)
Website:
RN leadership programs, AnchorMentor- Online or by
www.anchorexcellence.com
mentoring and preceptorship phone executive mentoring
Business improvement AnchorCompliance-
services - PCI reviews, Compliance remediation
Business plans, Policy and services including statutory
Procedure development appointments
and reviews - can be done AnchorAssure- Home
remotely or onsite reviews for high impact
Education across all facets risk and compliance risk for
of business and operations aged care standards and
- customer service, sales, Operations Management
clinical governance, Review
feedback and complaints
management, business
processes. Can be tailored to
novice or board levels
Accreditation Application
support - Self Assessment
and evidence collation
ACAR applications support
Risk/Crisis Management
Complaints and critical
incident investigation

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

CONSULTING
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Brooker Consulting Name: Jeremy Wurm Risk Advice
Phone: 03 9602 1666 Staffing Services for
Email: career@brookerconsulting.com.au executive recruitment
(both permanent
Website: http://brookerconsulting.com.au
and interim)

Critical Success Name: Alex Pirozzi Examples such as: Examples: Examples: Any reduction of rates or
Solutions Email: alex@cssconsulting.com.au Business Continuity PPE equipment Online resources for infection discounts to LASA Members?
Phone: 0448672118 Crisis Management Sanitiser control
Website: criticalsuccesssolutions.com.au Risk Management Face masks Webinars
Strategic Risk Articles
Staffing Services

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

CONSULTING
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Food Solutions Diet Name: Samantha Murray Clinical consulting Dietetic services Online leaning Special rates for LASA
Consultants Email: sam@foodsolutions.com.au Business Continuity Speech Pathology Webinars members apply
Phone: 1300 850 246 Risk Management Foodservice support. Articles Free Resources available to
(including menu reviews) members
Website: www.foodsolutions.com.au Policy development IDDSI resources
Staff training Educational newsletters
IDDSI support
Telehealth
Margaret Onley Aged Name: Margaret Onley Risk management in regard to: 5% discount for LASA
Care Consulting Email: monley@dodo.com.au Managing compliance during Members.
Phone: 0410309013 COVID-19 (Safety/Quality/
Risk management)
Establishing processes to
manage outbreaks
Staff education
Auditing
Gap analysis
Complaints management
Management support as
required (enquiries taken to
establish if assistance can be
provided)

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

CONSULTING
Organisation Contact Services available Products available Resources available LASA Member Entitlements
O’Connell Advisory Name: James Carter or Tina Sinclair Contingent short term and Independent quality Administrators 10% discount
Email: medium term executive/ assessments including a Senior Clinical Professionals Post project relationship
james.carter@oconnelladvisory.com.au senior management summary table of issues and management and mentoring
Field Operational Executives
or tina@oconnelladvisory.com.au solutions for all operational recommendations
leadership roles, facility Senior Analyst services
Phone: James 0411 206 925 Financial budgeting and
manager or care manager industry specific
Tina 0434 072 458 forecast models
roles. Senior independent Quality
Website: www.oconnelladvisory.com.au Learning library and
Strategic analytic business Assessors
bespoke educational session
advisory services development, with delivery Senior independent ACFI
Risk management and Risk both on site and off site specialists
Resolution implementation ACFI optimisation reviews
for whole of service, including internal capacity
including crisis and disaster building
planning
Aged Care Standards gap
analysis and alignment
Aged Care Standards
support with self-assessment
process
Staff, Management and
Board support for education,
training and learning
programs aligned to industry
landscape.
Revenue optimisation
services including ACFI
assessments and capacity
building to support business
viability

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

CONSULTING
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Realise Performance Contact: Chris Westacott Specific advice and support to Practical strategies to assist All Realise Performance No charge for the initial
Email: deal with a range of workplace organisations deal with a range consultants have extensive HR discussion.
chris@realiseperformance.com.au and employee issues linked to of employee issues including and Aged Care experience. 10% discount to LASA
social isolation, working from policies and procedures with As we understand that Aged Members on consulting
Phone: 0412 884865
home and workplace health respect to working from home Care is a 24/7 service, therefore support provided for the first
Website: and safety. and supporting staff through we commit to respond to all 2 months.
www.realiseperformance.com.au time of crisis.
One on one management enquiries received during
coaching (either by business hours within 1 hour
teleconferencing or video and by 9.00am of the next day
conferencing) to deal with for enquiries outside of normal
specific issue. business hours.
Industrial Relations support
including specific support
on workforce strategies and
change management issues.
Industry-specific support
with respect to Aged Care
workforce issues.
Development of specific
policies and procedures to
deal with COVID – 19, plus
associated workplace issues
WLF Consulting Name: Gil Sawford Surfacing & embedding the Creating desired futures Facilitation Significant discounts to
Email: gil.sawford@wlf.com.au corporate values (strategy) post COVID-19 Virtual and face-to-face LASA Members
Phone: 0419136087 Shaping organisational High performing teams workshops
culture to align with new Resilient, high well-being, Group dynamics/
Website: wlf.com.au
Aged Care Quality Standards engaged employees connectedness
Future Directions Strategy Collaborative, respectful Coaching
& Planning behaviours Mentoring
Building & shaping desired Healthy conversations Career management
workplace culture
Creating a speak-up culture Measurement & reporting
Improving workplace social
Difficult conversations of org culture & behavioural
environments (relationships)
Harnessing peoples’ passion, change initiatives
Prevention of bullying
skills, creativity - enabling Reflective practice
Organisation Development people to be their best
Organisational Change

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

DESIGN, FURNITURE & EQUIPMENT


Organisation Contact Services available Products available Resources available LASA Member Entitlements
de Fiddes Name: Bree Sommerville Remote & Electronic Exclusive access to locally Database of Australia wide Discounts for LASA members
Email: info@dfdesign.com.au consultations (video, made furniture, window clinically approved furniture
conference, FaceTime, emails) treatments, bed linen, table which includes details of
Phone: 08 9386 9733
for: linen. product supply and origin.
Website: www.dfdesign.com.au
Design Consults Exclusive access to a Specialists staff with over
Furniture Consults manufacture of reusable and 25 years of aged care
washable face covers, when experience, and a wide range
Equipment Consults
disposable face masks are in of education in the aged care
Building plans and existing short supply. sector.
facility audits including
Sourcing and procurement, Online knowledge base
outbreak risk assessments
quick turnaround for refurbs on de Fiddes blog along
and isolation control
using local stock all Australian with articles published in
Unique video consult made. numerous publications.
services for:
Equipment audits,
Dementia specific design specifications and supply,
and planning. including clinical equipment
Wayfinding signage & and furniture.
Design Accessories and artwork
Decorating service: including selection and styling.
procurement, fit out, project Display rooms design
management and decorating selections and staging?
to create calming and
relaxed atmosphere.
Workshops and seminars/
webinars for on-going
training and education.
Project management
services for refurbishment
and procurement

Workspace Name: Tom Clark Aged Care FFE (Lounges, All products are listed online LASA Members will be
Commercial Furniture Email: tclark@workspace.com.au Dining Chairs, Tables, or available in showrooms offered discounts per project
Credenza’s, Bed Side Tables, nationally to requirements.
Phone: 0409966041
Bed Heads, Freestanding
Website: www.workspace.com.au Furniture)

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

ENTERTAINMENT SERVICES
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Foxtel Name: Tom Enright As public interest and Foxtel is also scheduling
National Health Manager demand for information programming designed to
continues our channel make self isolation a little
Phone: +61 (2) 9813 6769
partner Sky News will make more bearable
Email: Tom.Enright@foxtel.com.au available an important new
Website: foxtel.com.au/BUSINESS 24/7 service from tomorrow
on Foxtel Channel 604.
Designed as a community
service to help keep
Australians informed the live
feed will also be available for
free online across https://
www.skynews.com.au/

FINANCIAL SUPPORT SERVICES


Organisation Contact Services available Products available Resources available LASA Member Entitlements
Aged Care Financial Name: Derek Armstrong Examples such as: Examples: Examples:
Advisers Email: info@acfadvisers.com.au financial strategy options for financial advice Phone calls
Phone: 1300 554 393 your move into aged care education and support Face-to-face appointments
Website: www.acfadvisers.com.au assistance with government
paperwork

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

FINANCIAL SUPPORT SERVICES


Organisation Contact Services available Products available Resources available LASA Member Entitlements
Alteris Lifestyle Name: Andrew Biviano Financial Advice: Specialist financial advice Online resources for advising
& Care ( formerly Email: Andrew.biviano@alteris.com.au for people entering Facility & staff training potential residents and their
Affinity Aged Care residential aged care families on financials when
Phone: 1300 366 932
Financial Services) entering aged care
Website: www.alteris.com.au Centrelink/DVA issues
advising potential RV
entering a retirement living
residents on their purchase
community
options, Centrelink & DVA
Training: consequences of downsizing
for admission staff Financial strategies ( e.g.
nutshell of financial downsizer superannuation
considerations for potential contributions)
residents Budgets
Accommodation options Webinars for admissions
strategies for aged care staff and RV operators
residential admission staff
In house workshops
Unlocking the retirement (when permissible)
village opportunity for village
managers, operators & sales
consultants ( NSW only)

Health Generation Name: Laura Smith ACFI Funding for Care (with In addition at any given time Health Generation
Email: laura@healthgen.io Compliance Health Check) we provide the industry comprises a unique mix of
ACFI Education for with complimentary clinical Diagnostic Clinicians and
Phone: 0411 772 267
Reframing Care support – so if you have Implementation Specialists
Website: https://www.healthgen.io a clinical question call us (Registered Nurses) and
ACFI Audit
anytime on 1300 90 99 13 Client Partners (Clinical and
Compliance Auditing Business experts). We are a
Compliance Remediation highly experienced and agile
& Implementation team, adept at partnering
Compliance Education with Executive Management,
and Training Boards and Clinical teams
to jointly create, build
and implement proactive
strategies to efficiently
manage the clinical and
financial operations of Aged
Care organisations

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

FINANCIAL SUPPORT SERVICES


Organisation Contact Services available Products available Resources available LASA Member Entitlements
HLB Mann Judd Name: Jude Lau Business Continuity planning Webinars Agreed fees rather than hours
Email: jlau@hlbvic.com.au Crisis Management planning Access to senior partners (i.e. based charging in an effort to
and documentation sounding board discussion) provide certain to costing
Phone: +03 9606 3870
Website: hlb.com.au Risk Management Articles
Strategic Risk
Assistance with obtaining
tax assistance

KPMG Name: Nicki Doyle Business Continuity Responding to your COVID-19


Partner: Ageing Services Crisis Management (Coronavirus) risk
https://home.kpmg/au/en/
Email: ndoyle@kpmg.com.au Risk Management
home/insights/2020/03/
Phone: (02) 9335 7794 Strategic Risk coronavirus-covid-19-business-
Debt Advisory risk-and-readiness.html
Restructuring Services Managing Critical Moments
Project Management Office Workbook https://assets.
kpmg/content/dam/kpmg/au/
Workplace Relations pdf/2020/managing-critical-
Advisory moments-crisis-response-
Corporate Affairs Advisory resource-workbook.pdf
Working Capital Advisory COVID-19: Business and
Mergers, Acquisitions and economic implications
Divestments (https://home.kpmg/au/en/
home/insights/2020/03/
Financial and Operational
business-implications-of-
improvement
covid-19-coronavirus.html)
Clinical Governance
Our New Reality: Predictions
Change Management after COVID-19 (https://
Outsourced Finance function home.kpmg/au/en/home/
insights/2020/05/predictions-
after-covid-19.html)

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

FINANCIAL SUPPORT SERVICES


Organisation Contact Services available Products available Resources available LASA Member Entitlements
Ord Minnett Name: Nataliya Sard Term Deposit Advice/ & Tailored investment portfolio Board & Management Complimentary Investment
Email: nsard@ords.com.au Services with the aim to maximise investment education Management Strategy (IMS)
Investment Management return whilst minimising risk Webinars advice or review of existing
Phone: 08 8203 2546
Strategy Advice Advice on maximising returns IMS
Website: www.ords.com.au/lasa Workshops
Investment Portfolio Advice from a term deposit pool in a
Market Research
& Management low interest rate environment

Saward Dawson, Name: Grant Dawson Outsourced Accounting Services Regular updates of current Initial meeting at no charge.
Chartered Email: CFO Review of financial issues via email
Accountants grant.dawson@sawarddawson.com.au management and reporting Seminars (breakfast or 20% discount against our
evening) on current major standard fees in support of
Phone: 03 9875 2726 Virtual CFO
issues. Expert presenters + members’ work.
Website: sawarddawson.com.au Interim CFO and Accounting
discussion.
Staff
Webinars
Major project assistance;
financial modelling and Articles published in sector
steering committees magazines, our website,
LinkedIn
FBT & GST reviews and
advice
Budgeting and Cashflow
forecasting
Reporting process to compare
operational data with
StewartBrown benchmarks
Accounting process
automation
Data management to extract
data from diverse systems
and produce more valuable
reports

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

FINANCIAL SUPPORT SERVICES


Organisation Contact Services available Products available Resources available LASA Member Entitlements
Waterman Name: David Chadwick Debt Recovery Commission Reduced by 25%
Receivables Email: dpc@watermans.com.au Credit Management for all LASA Members.
Management Pty Ltd
Phone: (03) 9605 0712 Legal Services
Website: www.watermans.com.au Person Tracing
Data
Marketing Services

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

GOVERNANCE
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Australian Strategic Name: Michael Goldsworthy Governance: Education, board Governance: TAGS Aged Care, Articles: Governance, Free Resources: Articles
Services P/L Email: office@asspl.com.au assessments and reviews, The Australian Governance strategy, risk management, and presentations, documents
Standard 8, documents and System performance management, crisis and tools
Phone: 03 5429 6331
tools Strategy: BIZPLAN, Strategic management, M&As, Business Discounted Services &
Mobile: 0418 130 581 Excellence, transformation,
Strategy & Transformation: Planning System Products: Services and
Website:www.asspl.com.au Industry Big Picture and trends, Risk Management: RISKPLAN, business models, Industry Big products, 10% discount to LASA
strategic review and planning, Picture members
Risk Management System
business transformation and Presentations: Governance, Networks: Access to extensive
Performance Management:
turnarounds and development, strategy, risk management, National network of Aged
DASHBOARD, Performance
risk management performance management, Care, Health Care, Disability,
Management System
Mergers & Acquisitions: M&As, Business Excellence, Mental Health contacts;
M&A: MAPS, Mergers and transformation, business
Initiation, facilitation and project eg: business turnaround,
Acquisitions System models, Industry Big Picture
management of M&As, unique business models,
Business Excellence: Documents & Tools: Extensive potential partners, mergers or
Beyond Compliance,
Business Excellence: Quality BE ROADMAP, Business library of documents and acquisitions, industry insights
projects, Standard 8, Sanctions Excellence System tools, aligned to services and and intelligence
and quality crisis products Case Studies: Access to
Professional Development: extensive National network
Master classes, webinars, of case studies; eg: business
presentations turnarounds, unique business
models, leading organisations,
partnerships, merger or
acquisition projects
Governance Evaluator Name: Robyn Duffield Virtual Governance Support Continuous Communication -
Phone: 0488 525 460 - Your governance work/ we are committed to keeping
programs are important, good governance information
Email:
and to assist our clients in available to all, via email,
solutions@governanceevaluator.com
continuing the great work webinars, podcasts and partner
being done we are more communications.
than happy to assist you
in setting virtual meetings
for all your governance
requirements.
Expert Advice - book a time
to talk to a governance expert
for support - Click here.

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

HUMAN RESOURCES
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Clare Dewan & Name: Clare Dewan HR and Employee LASA Members entitled to the
Associates Email: cdewan@cdassociates.com.au relations, advice, training, client preferred rate.
representation on IR and
Phone: 0412 601 156
employee relations issues,
Website: www.cdassociates.com.au EBAs, etc
Training in how to manage
roster challenges, recruitment
best practice provide
contemporary HR policies
and procedures including
recruitment and related best
practices, undertake wage
audits, and a range of other
services

P J Maynard Name: Peta-Jane Maynard Recruitment and Executive


Consulting Email: pj@pjconsulting.com.au Search
Phone: (02) 9144 4544 or 0414 412 418
Website: www.pjconsulting.com.au

WorkPlacePLUS Anna Pannuzzo Employee Assistance Webinars Free initial phone


Email: anna@workplaceplus.com.au Program (EAP) Articles & Online Resources consultation
Phone: 0419 533 434 Change Management Fact Sheets & 50% discount on the starting
Rostering, Redundancies Documentation rate for EAP
Web: www.WorkPlacePLUS.com.au
& Outplacement Examples: Infection Control,
Pandemic Policy Employee Downscaling,
Development & Protocols Flexible Working
Advisory HR Support for Arrangements
Workforce Management

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

HYGENE
Organisation Contact Services available Products available Resources available LASA Member Entitlements
HiCare Health Name: Julie Darch Providing waterless bathing Disposable Bathing Wipes Online resources, instructions 10% Discount on RRP
Email: info@hicarehealth.com products to make a positive Waterless Shampoo and information on the
difference to the care of the products and use thereof
Phone: 1300 653 673
unwell, distressed, the aged
Website: hicarehealth.com in the community and those
affected by disaster

The Bidet Shop Name: James Bowers Bidet Online resources for infection Discounts available for LASA
Email: ot@thebidetshop.com.au Bidet Accessories control Members
Phone: 07 5591 77 44 Webinars
Website: thebidetshop.com.au Articles

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

INFECTION PREVENTION & CONTROL


Organisation Contact Services available Products available Resources available LASA Member Entitlements
Bug Control (Aust) Name: Michele Pasco Infection Control Advice/ Hand Hygiene Training Kits Online resources for We could offer a 20% discount
Pty Ltd Email: michele@infectioncontrol.care Consultancy Infection Control Manuals infection control via our LMS to LASA Members on any
Clinical Education Webinars infection control products,
Phone: +61 2 94181917 Infection Control Flip Charts
membership or services from
Website: www.infectioncontrol.care Clinical Support/Consultation & Guides Articles/Blog Posts
Bug Control.
Pandemic Page via our
Website

Clean V Name: Darrell Margerison Staff & visitor devices CleanSlateUV Product No specific User training is We offer LASA members the
email:- darrellm@cleanv.com.au (smartphones, tablets, etc) pose CleanslateUV Product needed ability to rent the device on
a contamination risk Efficacy and Results found:- 1 to 3 year arrangments
Phone: 0448401326
We offer a hospital grade UV (about$25 per day)
Web Site: http://cleanv.com.au/ https://cleanslateuv.com/
light santiser that can work for:- covid-19
UV-C Light can sanitise:-
Smartphones, Spectralink
phones & other
communicators (2-4 devices/
cycle)
Vocera™ communication
devices (6 devices/cycle)
Tablets (1-2 devices/cycle
ID badges, watches, and
other hard, non-porous
items •Stethoscopes
Testing Suggests CleanSlate UV
Can Kill SARS-CoV-2 and Help
Prevent Spread of COVID-19
on Cell Phones and other items
that people carry e.g. pens,
badges etc

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

INFECTION PREVENTION & CONTROL


Organisation Contact Services available Products available Resources available LASA Member Entitlements
Interclean Pty Ltd Name: Hilton Field Science based cleaning Examples: Online resources for Free access to iClean Online
Email: ims@interclean.com.au training and applications Trolleys and microfibre infection control cleaner Conference for 2 weeks to
Site assessments systems training watch all conference content
Phone: +61 2 8824 2740
Webinars for 2020.
Website: Continuous Improvement Disposable Disinfection
Auditing products Online community https://live.icleanconference.
www.intercleanmanagedservices.com.au
connection for cleaning com.au/register
Risk Management digital Non-Aerosol Odour Control
tools managers and teams
Digital Cleaning &
Infection Control Conferences management apps
for cleaning managers and Digital Auditing apps
their teams
Design and implementation
of healthcare facility cleaning
systems
TMF Solutions Name: Taras French Nurse Advisory Services Infection Prevention and 10% Discount
Email: taras@tmfsolutions.com.au Risk Management Control (IPC) Resource Terms and Conditions Apply.
Manual V2, 2020.
Phone: 0488 333 812 Quality and Compliance
Website: www.tmfsolutions.com.au Services
Project Management
Governance and Strategy
Staff Education and Training

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

INSURANCE
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Gow-Gates Group Name: Jessica Wells Business Continuity Planning Workers Compensation Risk Management tools
Email: healthcare@gowgates.com.au Risk Management insurance Articles
Phone: 02 8267 9999 Strategic Risk General Insurance including Continuity Plans
but not limited to property,
Website: www.gowgates.com.au Insurance Audits Webinars
public liability, professional
Insurance advice and indemnity, management Seminars
placement of programs liability, voluntary workers,
(General and Workers cyber/ privacy protection
Compensation)
Return to work services
Return to work services
Business continuity planning

Marsh Australia Name: Nicki Tofler Risk Management Consulting Business Insurance: COVID-19 Risk Management Complimentary review and
Email: nicki.tofler@marsh.com Services: General and Financial lines website page: “Coronavirus gap analysis of your General
Business Continuity Resource Centre” and Workers Compensation
Phone: 0405 318 278 Medical Malpractice
https://www.marsh.com/ Insurance programs.
Website: www.marsh.com.au Crisis Management Molestation
au/insights/research/ Complimentary Webinars will
Environmental Risk Cyber pandemic-risk-hub.html?utm_ soon be developed and will be
Forensic Accounting and Workers’ Compensation source=email-studio&utm_ available to all LASA Members
Claims services medium=email&utm_ as a complimentary service.
Employee Health and
Analytics Benefits campaign=coronavirus-2019
Work Health and Safety Private Client Insurances Aged Care website page: “Care
Return to Work services Solutions - Health, Aged &
Community Care”
https://www.marsh.com/au/
industries/health-aged-care-
life-sciences.html

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COVID-19 Support - LASA Affiliate Products & Services

LEGAL
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Hall & Wilcox Name: Alison Choy Flannigan Legal services (including Legal services and advice Online resources regarding Access to articles and webinars
(with offices in Email: Alison.choyflannigan@ aged care regulatory, legal and business obligations: for free.
Sydney, Melbourne, hallandwilcox.com.au corporate and commercial, https://hallandwilcox.com. Quick phone questions no
Brisbane, Canberra, governance, employment, au/our-recent-thinking-on- charge for LASA members.
Phone: +61 8267 3241, +61 411 049 459
Perth, Darwin and insolvency, insurance and covid-19/
Website: www.hallandwilcox.com.au Discounted rates for LASA
Newcastle) migration) Webinars: members.
https://hallandwilcox.com. COVID19 and your business
au/expertise/ https://hallandwilcox.com.
Risk Management au/event/covid-19-and-your-
Strategic Risk business/ 19 March 2020 2pm
Houston! We have a problem
– What to do about COVID
Webinar – recording available
at: https://hallandwilcox.com.
au/our-recent-thinking-on-
covid-19/
Houston! We have a problem
– What to do about COVID 19
Webinar 2 16 April 2020 5pm
to 7pm
Houston! We have a problem
– What to do about COVID 19
Webinar 3 14 May 2020 5pm
to 7pm
Further dates to be advised
Events will promoted on
our website at: https://
hallandwilcox.com.au/our-
thinking/events/
Bespoke webinars and
presentations as requested

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

LEGAL
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Jackson McDonald Name: Elizabeth Tylich Legal advice: Webinars 10% discount off our
Email: etylich@jacmac.com.au Workplace and Safety issues Articles standard rates
Phone: +61 8 9426 6700 arising out of Information brochures
Website: www.jacmac.com.au COVID-19 https://www.linkedin.com/
Contract review for force pulse/covid-19-workplace-
majeure; default; termination; considerations-practical-
renegotiation and approach-renae-harding/
adjustments;
Lease review for rent
abatement or adjustments;
Insolvency and restructuring
Debt recovery and
management
Financial services and credit
Workers compensation
advice
Compliance with
Government COVID-19
policies
Privacy act advice
Buying, selling and leasing
residential aged care assets.
Advice on wording
and claims relating to
construction contracts,
including supply security
issues, time for performance,
suspension, force majeure,
contract frustration;
Borrowing/lending and
general banking and finance
advice.

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

LEGAL
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Mullins Lawyers Name: Stuart Lowe Legal services, including: Negotiable, depending on the
Email: slowe@mullinslawyers.com.au Retirement villages type of matter involved
Phone: 07 3224 0355 Aged care
Website: mullinslawyers.com.au Employment
Health & safety
Powers of Attorney, Wills and
estate planning
Governance and risk
management
Privacy and data protection
Contractual disputes
Debt recovery
Workers compensation
claims
Public liability claims
Finance and capital raising
Mergers, acquisitions and
disposals
Insolvency

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

LEGAL
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Russell Kennedy Aged care contact Our aged care team provides Policy and procedure COVID-19 article hub Free subscription to receive
Name: Anita Courtney, Principal our large client base with timely templates Electronic resources Alerts and Webinar invitations
legal advice. This includes: Resident, home care STRC,
Email: acourtney@rk.com.au Invitations to webinars we
Advice on a range of issues CHSP Agreements host and to presentation
Phone: (03) 8602 7211
associated with COVID-19 Employment Agreements collateral
Mobile: 0401 664 745
Compliance advice for Supplier agreements Email alerts for up to date
aged care providers and advice and information
Policies (eg VAD, Dignity of
Retirement living contact retirement village operators
Risk, Whistleblower policy
Name: Donna Rayner, Principal Home care compliance advice template)
Email: drayner@rk.com.au Privacy and data handling Easy English template
Phone: (03) 9609 1503 Advice on complaints Audit health check for
Mobile: 0408 572 660 management Boards, providers and
Staff entitlements operators
Website: Workplace, health and safety
https://www.russellkennedy.com.au/ advice
Advice on contract
procurement, disputes,
enforcement and
management
Review and advice of quality
standards, policies and
procedures
Advice on dealing with
the regulators (eg Aged
Care Quality and Safety
Commission)
Funding, structuring and
insolvency advice
Corporate governance and
risk management
Statutory interpretation
RAD advice
Board workshops and
individual support on
governance, reputational and
crisis management

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

MAINTENANCE
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Paytners Website: Should you have urgent
(provided by Rizon) https://www.paynters.com.au/ maintenance requirements
Phone: 1300 474 966 beyond the expertise of your
in-house maintenance team,
we are here to help. We
are able to quickly mobilise
our team of skilled trades
throughout Queensland. Our
experience in working within
operational aged care facilities
and live clinical sites such
as hospitals enables us to
safely undertake essential
maintenance tasks in any
facility. Our company policy
and processes ensure that all
infection control requirements
are met and adhered to at all
times.
Woollam Name: Danny Hammon In the midst of this crisis,
Constructions Email: where urgent and necessary
danny.h@woollamconstructions.com.au maintenance will be challenged
by access restrictions and
Phone: 1 300 WOOLLAM
heightened health and safety
1300 966 5526
protocols, we are here to help.
Website:
Anticipating the likelihood of a
www.woollamconstructions.com.au
shut down, Woollam has set up
a 1 300 help line, connecting
you quickly with our rapid
response service trades. These
trades will attend to any need
and emergency, ensuring your
business continuity and safety
standards aren’t compromised.
We are here and ready to help
support you through these very
challenging times.

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

MEDICATION MANGEMENT
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Ward Medication Name: Fiona Rhody-Nicoll Ward Medication Management Examples: Our Core services of Medication
Management Email: fiona@wardmm.com.au is the largest and most Online resources e.g. Management Reviews and
sophisticated provider of Antimicrobial Stewardship QUM are available to eligible
Phone: 0405 630 737
clinical pharmacy services in /Medication Safety and residents and RACFs at no
Website: www.wardmm.com.au the Australian aged care sector. charge:
Quality Toolkit
Our highly qualified team of https://wardmm.com.au/
Published Articles on a
clinical pharmacists’ care for images/downloads/Residential_
variety of topics including
over 35,000 elderly Australians. Medication_Management_
Flu Vaccinations, Chemical
We are the guardians of Reviews.pdf
Restraint
safe and appropriate use
Other consultancy service
of medication.
fees are evaluated based on
Our core services: scope and complexity of work
Medication Management undertaken. Ward Medication
Review Services (RMMR Management is happy to extend
& HMR) (Core) a 10% reduction in typical rate
Quality Use of Medicines card fees to LASA members.
(QUM) Advisory (Core)
Consultancy services:
Clinical Governance
(Consultancy)
Policy Review (Consultancy)
Medication Administration
Competency Assessment
(Consultancy)
Medication-specific
education development
(Consultancy)
Training delivery
(Consultancy)

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

MERGERS & ACQUISTIONS


Organisation Contact Services available Products available Resources available LASA Member Entitlements
Amicum Name: John Newman Aged Care Buyers and sellers platforms
Aged Care Assessment of Value Feasibility & Marketing
Email: john@amicum.com.au Mergers, Divestment & Reports
Phone: + 61 3 9831 9898 Acquisition Advisory Sales Campaigns – off
Assistance with Department market and public
Mobile: + 61 418 313 523
transfer & relocations Reports and documentation
Website: www.amicum.com.au
application Marketing Collateral – print
Off Market Transactions and online
Approved places (bed EDMs
licence) sales Newsletters
Retirement Living
Review analysis and
optimisation of current sales
and marketing process
Establishment of project
viability and local insight
Marketing strategy and
implementation

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

ONLINE SOLUTIONS
Organisation Contact Services available Products available Resources available LASA Member Entitlements
AlayaCare Name: Kevin Mistry Healthcare Software Solutions Software Webinars
Email: kevin.mistry@alayacare.com Blogs
Phone: 416 937 7235
Website: www.alayacare.com
Bremmar Consulting Name: Gabriela Guerra IT support Industry software & apps Remote working knowledge Free IT strategy and productivity
Email: help@bremmar.com.au IT strategy Microsoft 365 base consultations.
Phone: 1300 991 351 Remote Working technology Cloud and remote working Articles
Website: www.bremmar.com.au Microsoft 365 & cloud solutions: cloud document Free Training
implementation, support and management, teamwork hub, Guides and Ebooks –
consultancy video conferencing, etc. Why digital transformation
IT security Backup and business is needed to improve
continuity Australia’s Aged Care system
Collaboration and productivity
IT reviews - eBook
solutions for Aged Care
IT manager as a service IT Hardware and
infrastructure
IT Helpdesk
IT consultation
Security reviews
Front line worker apps and
business process automation
Paperless on the go solutions:
surveys, forms, checklists

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

ONLINE SOLUTIONS
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Carlynx Name: Mike Wallas Business Continuity: Clinical Software Solution:
Email: mike@carelynx.com Assistance with Business Full Service includes
Phone: 1300 883 953 Continuity Plan development, implementation, on-site
implementation and training, ongoing clinical
Website: carelynx.com
operationalising and technical support,
Care Concierge: remote and on-site clinical
monitoring
A COVID-19/infection control/
outbreak health screening and CareLynx Lite is a scaled
visitor tracking app down version that includes
implementation with our
Easy to install and user-friendly
unique pictorial care plan
Applicable to consumers and Resident of the Day
in Residential Aged Care process only
Facilities, Community Care
Licence only includes a
and Retirement Villages
full implementation, on-
Education & Training: site training and ongoing
Clinical Systems technical support
Infection control Accreditation Readiness
Remote Clinical Support: Review:
Experienced Clinical and A comprehensive review of
Registered Nurses providing your service against the 8
on-call support and assistance quality standards. Includes
on-site review by our
Remote Resident Review experienced staff, real-time
Services feedback and training, a
Provided by experienced written report
Clinical and Registered Nurses with recommendations,
ACFI Review and Submission and follow-up
Service

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

ONLINE SOLUTIONS
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Crisis Prevention Name: Daniel Smethurst Examples such as: Examples: Examples: 5% discount
Institute Email: De-Escalation Training Virtual Direct Delivery Online resources for de-
dsmethurst@crisisprevention.com Behavioural Management Program now available for escalations techniques on
Phone: 0414 819 470 Training organisations wanting to our website
deliver training to a group of Case Studies from some of
Website: www.crisisprevention.com
10-15 staff members. our customers on benefits of
our training program

ionMy Name: Michelle Kruwinnus Continuous Improvement Goverance, Risk and Webinars
Email: michellek@ionmy.com.au Policy/Procedure Compliance Software User Guides
Phone: 1300659506 management Reporting
Website: www.ionmy.com.au Risk Management Alerts
Hazard management
Infection Register

Software North / Name: Jane Rea Payroll, billing and accounts TriMicro cloud-based Phone support and training
Talgara Management Email: outsourcing services – let software – access billing, Email support
Services support@talgara-management.com.au our Aged Care sector roster and pay details from
specialists do the work for home or any location through
Phone: 02 6628 1274
you, either short or long TriOnline Billing, TriOnline
Website: term. Roster, (both for Residential
http://talgara-management.com.au and Community Care) and
Business continuity / crisis
contingency services for the TriOnline Hub.
Residential Aged Care and TriOnline Roster has new
Community Care payroll, COVID-19 planning reports
rostering, billing and such as employee contact
accounts. details combined with flu
Staff training by webinar or vaccine expiry and Medicare
phone in the use of the Aged details.
Care-specific cloud-based TriWinPay payroll software
roster or billing TriMicro with roster integration
software. for dynamic costings and
accurate calculation of leave,
allowances and Modern
Awards and Enterprise
Agreements interpretation.

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COVID-19 Support - LASA Affiliate Products & Services

ONLINE SOLUTIONS
Organisation Contact Services available Products available Resources available LASA Member Entitlements
TriWinPay is fully compliant
with JobKeeper requirements.
Track paid leave given to staff
due to economic or social
isolating reasons caused by
COVID-19.
Employees can self-service
by viewing their payslips,
checking leave balances and
applying for leave through a
secure online portal.
ISO 27001 Information
Security certified to ensure
your data is secure.
TriAssign – shift assignment
by SMS and/or online
portal. Employees can apply
for vacant shifts through
My Roster or be sent shift
vacancies by SMS with the
option to reply yes or no.
Mobile and tablet access for
Home Care workers to view
their schedule and client
details, enter travel kilometres
and client care information.
We can supply no-touch
biometric facial recognition
time clocks that integrate with
our roster program to provide
accurate time and attendance
records.
Visitor management kiosk to
record contact details and
health question screening of
all visitors, contractors and
staff to assist with COVID-19
safety plans and contact
tracing.
Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

STAFFING SERVICES
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Altaira Nursing Main contact: Aged care and home care Discounted rates available to
Services Name: Jelena Giro staffing services all LASA members, please
Short term and long term contact Altaira to discuss these
Email: jelena@altiara.com.au
placements options further
Phone: 08 8344 6400
National Staffing Solutions
Website: www.altaira.com.au
24/7
A vast range of staffing
For bookings: solutions for the aged care
Email: info@altaira.com.au and home care sector:
Phone: 08 8344 6400 Registered Nurses
Website: www.altaira.com.au Enrolled Nurses
ACFI
Clinical Specialist
Quality Managers
Site Managers
Management Systems
Specialist
Personal Care Workers
Cleaners
Chefs
Cooks
Kitchen Hands
Food and Beverage
Attendants

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

STAFFING SERVICES
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Healthcare Australia Email: Crisis Management Online Learning Education via HCA Online Learning has 3 Any reduction of rates or
covid.agedcare@healthcareaustralia. (Workforce Solutions for LMS or ECommerce COVID-19 Courses available discounts to LASA Members?
com.au Nurses, Doctors, Allied for free until April 5th
Phone: 1300 749 333 Health, PCA’s) ie, HCA targeting Yes, 3 COVID-19 courses listed
was the team who was 1) Clinical Healthcare Workers are free until 5th April, and
Website:
responsible for the crisis LASA members can gain a 10%
https://cac.healthcareaustralia.com. 2) Residential Aged Care
management at Henderson discount post this date.
au/ Workers
Lodge - Baptistcare Sydney
on the morning of the 3) Home Care Workers
1st COVID-19 death (see We also have a Pandemic
document attached). Prevention Course; 3 Meeting
Risk Management Infection Control Courses
(comprehensive, robust (Resi Care; Community Care
& rapid credentialing and Laundry Specific)
processes for healthcare All courses are sold
workers transitioning back to separately or in bundles
work at this time) via Ecommerce site, or at
Staffing Services ( as above Corporate discounts for
Workforce Solutions) Providers.

Heather Hill Group Phone: 07 3720 9122 Aged Care Specialist Staffing
Email: hello@heatherhillgroup.com.au Services (including Assistant
Nurses, Enrolled Nurses,
Website: www.heatherhillgroup.com.au
Registered Nurses, Clinical
Nurses, Facility Managers)

Health X Name: Naomi Dunne Staffing solutions Reduction in rates for contracts
Email: ndunne@healthx.com.au (short and long term contracts) for greater than 3 months.
Phone: 0437 208 971 Personal Care Workers,
Enrolled Nurses, Registered
Website: www.healthx.com.au
Nurses and Senior Clinical staff

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
COVID-19 Support - LASA Affiliate Products & Services

TECH SUPPORT
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Essential Tech Name: Michael Coward Business Continuity Remote Desktop Free Audit of the current setup
Email: michael@essentialtech.com.au Cyber Security Cloud Systems to review requirements
Phone: 0731745054 - Enabling a remote Secure Remote Networks
Website: essentialtech.com.au work force

UNIFORMS
Organisation Contact Services available Products available Resources available LASA Member Entitlements
Total Image Group Name: Margarita Wade Uniform range design, Uniform and workwear A dedicated team of uniform Get in touch for a free uniform
Email: consulting and - Scrubs, Tunics, eye experts within the Aged Care consultation to discuss your
margarita@totalimagegroup.com.au manufacturing including protection, fit for purpose sector needs with one of our Senior
promotional merchandise uniforms for all aged care Experienced Customer Uniform Experts.
Phone: 02 8188 6008
and COVID safe items such roles Service team to answer any Total Image Group will happily
Website: as Face Masks and Hand
- Anti-bacterial textiles questions 5 days a week PRICE MATCH OR BEAT any
https://www.totalimagegroup.com.au Sanitiser.
Fitting services ( also genuine competitor’s price on
- Nurses pouches
Online ordering and online contactless) the same product in your range.
stores set up for each Hand Sanitiser
*This offer does not apply to
individual client Disposable medical grade hand sanitiser and face masks.
Face masks
LASA members will also be
Reusable fabric face masks offered discounted pricing on
(non-medical grade) face masks and hand sanitiser
Promotional Merchandise orders.

WORKERS COMPENSATION
Organisation Contact Services available Products available Resources available LASA Member Entitlements
EML Name: Michael Woodlands Workers Compensation Claims and injury Online resources and articles Member Benefit Funding for
Email: m.woodlands@eml.com.au Claims and Policy management advice for for managing mental health Employers who are LASA and
Management workers and employers. EML members
Phone: 02 8251 9000
Injury Management Services
Website: https://www.eml.com.au/

Mention you are a LASA Member to take advantage of any of these listed Member entitlements.
For more information
Leading Age Services Australia (LASA)
p: 1300 111 636
w: www.lasa.asn.au

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