Professional Documents
Culture Documents
The Assessment Covers
The Assessment Covers
Sector: ICT
Occupation: ICT support Level I
Candidate’s Package
The assessment covers the following units of competence:
1. Connect Hardware Peripherals
2. Install Software Application
3. Record Client Support Requirements
4. Protect Application or System Software
5. Maintain Equipment and Software Inventory and Documentation
6. Operate Personal Computer
7. Apply Quality Standards
8. Work with Others
9. Receive and Respond to Workplace Communication
10. Demonstrate Work Values
Candidate’s instructions and worksheets
Instructions to Candidate
Methods of Assessment
1. Observation
2. Demonstration/Observation
3. Oral Questioning/Interview
Candidate name
Registration number
Name of assessment centre
Name of training provider
Competent signature