Trouble shooting Schindler Miconic TX and TX-GC Systems.

03/2019
Tech Tip A-XX-02-20. Revision 00
Simon Ward

The attached Technical Information Publication TIP 76.1.0-5, is released as an Australian Technical
Tip A-XX-02-20.

Please use this document as a guide to troubleshooting Miconic TX and TX-GC controllers.

This document contains sensitive and proprietary confidential information which is the property of Otis Elevator
Company Pty Ltd. It may not be disclosed to any third party without the consent in writing of the Director, Field
Operations-Service. Otis reserves all its legal rights in the event of any unauthorized disclosure.

Unpublished Work - © Copyright 2016, Otis Elevator Company

 Page 1 of 30

TECHNICAL INFORMATION PUBLICATION

TIP 76.1.0-5 Troubleshooting Schindler Micoinc®

TX- and TX-GC-Based Control
Systems
October 19, 2016

REQUIRED READING: Field Operations Manager Modernization Supervisor

Maintenance Supervisor Repair Supervisor
Construction Superintendent Field Engineer

Subject Matter
REVISION HISTORY: Expert Date Reason for Revision
Craig A. Buckley August 18, 2009 New Release
Rich Pierce November 12, 2014 Revised 712 Error Code
Rich Pierce October 19, 2016 Added error code 138

SYSTEM: Low-Rise Mid-Rise High-Rise All Traction

Escalator All None Other: Schindler Miconic

COMPONENT/SUBSYS.: Schindler Miconic® TX and TX-GC Control Systems

SUBASS/PARTS: Service Module Liquid Crystal Display (SMLCD) Tool

SAFETY CONCERNS: Potential Hazards: Refer to Section:

Fall
None
Crush
None
Mechanical
None
Electrical
Chemical
None
Other
None

PPE REQUIRED: Equipment Category: Specific Type of Equipment:

Glasses/Face Shield Required in Machine Room
Ear Protection None
Gloves None
Harness/Coveralls None
Safety Shoes Always required
Other none

SUMMARY: This document furnishes error descriptions and suggested troubleshooting

for Schindler Miconic TX and GX based control systems.
Warning: This work, and the information contained herein, is the proprietary, confidential property of the Otis Elevator Company, and is made available
here to Otis’ employees solely for use on behalf of the Otis Elevator Company. This work, and the information contained herein, shall not be used for any
purpose, reproduced, distributed, or disclosed by or to anyone not having a specific need to use this work, and the information contained herein, on
Unpublished Work - © Copyright 2016, Otis Elevator Company
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All jobsite work activity must be in full compliance with Otis World Wide Jobsite
Safety Standards (WWJSSS). When carrying out this procedure, particular
consideration should be given to control of the elevator, Lockout and Tag out
(LOTO), hoisting and rigging, ensuring public safety (signs and barriers), working
in close proximity of unguarded rotating equipment (sheaves) and the wearing of
appropriate Personal Protective Equipment (PPE) (hand gloves, etc.). It is
required as always that the mechanic(s) carrying out the repair complete the
appropriate JHA for the task at hand to familiarize themselves with the work
environment. If you are unsure of the WWJSSS standards in regard to the work
task at hand, immediately stop work and consult your Supervisor.

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TECHNICAL INFORMATION PUBLICATION
Error Number Error Description Error Explanation
1 Normal No fault on last run.
2 Processor error Invalid instruction or data
corruption shut down the
processor.
3 NoKSE NTT/NTB error while idle. See
Error 15.
4 Invalid Movement The controller saw encoder
count activity while the car
was stopped.
5 SH_on_STDSTL The SH or SH1 contactor
feedback is invalid for idle
state.
6 SB_on_STDSTL Check the operation of the SB Missing signal voltage or
aux contacts.
7 SH Fail The SH or ME contactor
feedback is invalid for a
running state.
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Possible Cause(s) Recommended Action
--- ---
R/EMF noise impressed on  Ensure that low voltage and high
the power supplies. voltage wiring are separated
 Confirm good electrical connections at
24VR and PE at the circuit board
terminals
 Confirm good electrical connections at
controller chassis PE and building.
Defective printed circuit Replace the PC.
--- ---
Car drifted. Brake or machine issues.
--- Check the operation of the aux contacts of
SH and SH1 (also RH and RH1 if so
Equipped).
Relay was operated by hand. ---
Observe and correct deficiencies in the
return. operation of the auxiliary SB or ME
Contacts.
Relay was operated by hand. ---
Open safety circuit. Check the operation of the aux contacts of
SH and SH1 (also ME if so equipped).
Incorrect value of parameter. This error can be caused by advance door
operation. Reduce the value of parameter
MAX_DOOR_ZONE.
Bad wiring. Observe and correct deficiencies in the
operation of the wiring of the auxiliary
Contacts of SH, SH1, or ME.
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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
8 SB Fail The SB contactor feedback is Open safety circuit. Observe and correct deficiencies in the
invalid for a running state. operation of the safety circuit.
Failed auxiliary contacts of Check the operation of the aux contacts of
SB/SB1. SB.
9 KB Fault The brake switch --- KB switches are known to be very
feedback did not follow a problematic on this control system.
pick command.
Contacts of defective brake. Observe and correct deficiencies in the
operation of the contacts of brake.
Observe and correct deficiencies in the
operation of the adjustment of the contacts
of brake switch. The brake switch contacts
should have a 1 mm clearance when the
brake is set.
Brake power supply. Ensure that full voltage is present at the
brake coil when the brake is picked.
Ensure that the voltage is reduced during
brake hold. Brake switches KB and KB1
do NOT control the pick and hold voltages,
they are controlled by the electronic brake
module. This fault is declared after five
seconds if the brake switch state doesn't
follow the command. This fault will also
cause some drives to be sent a shutdown
message.
Mechanical problem on the Observe and correct deficiencies in the
brake. mechanical operation of the brake. Ensure
that the brake picks fully and
symmetrically.
10 Drive Estop Estop generated by the loss Open safety circuit. See Fault 7, an emergency stop was sent
(FC_Fault) of a safety circuit to the drive to the drive when the safety circuit was
monitored open while the car was moving.
Drive problem. Check the Drive Fault log (Faults 600-
799).

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
11 FC Block Drive declares Stop and --- Check the Drive Fault log (Faults 600-
Shutdown (aka blocked). 799).
Variodyn E: Red error LED on A PM Drive has lost rotor position. The
(BARMAG ER113). Drive must be re-initialized.
To access the internal fault log:
 Press S to start
 Press F to display the fault (see below)
 Press F10 to exit
 Re-initialize the drive
U_ZK < UZK_MIN Low or missing phase voltage
U_ZK > UZK_MIN Resistance of signal chopper off-scale,
bad specified value (ohms) or defective
resistance. Incorrect parameter selection.
I > I_MAX Current limit. Shorted motor wiring or
shorted motor winding. Incorrect
parameter selection.
TIBR > 5 S See Fault 9. The motion controller told the
drive that the brake was not picked within
5 seconds of the start of the run.
NET > OFF Internal drive error.
KEINE IMPULSE Loss of power to the encoder, encoder
wiring issues, or failed encoder interface
board.
ZEIT COURSE V K The drive has lost hoistway position but
has not yet been issued a re-initialization
command.
VBET < 1,15 x VKN/2 Too high value VKN regulated. Too low
DELTA_U. Loss of encoder signal.
Defects of wiring. Frequency error or other
mechanical defect on the elevator system.
FC Block Drive declares Stop and VBET > 1,15 x VKN Too low value VKN regulated. Too high
Shutdown (aka blocked). regulated FC_MAX_R. Too high regulated
MM_IMP. Other mechanical defect on the
elevator system.

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Error Number Error Description Error Explanation
11 FC Block Drive declares Stop and
(continued) Shutdown (aka blocked).
12 Rollback error At the start of the run, the car
moved more than 2.5 cm in
the direction opposite
dictation. In some baselines
(not North America), this fault
is also declared if the car is
commanded to run up while
on NTT(KSEB-U) or down
while on NTB (KSED-K).
13 Overspeed Detection As indicated by encoder
velocity, the car has exceeded
the contract speed by 6.25%.
Possible Cause(s) Recommended Action
TEMP > T_MAX Excessive current. Drive cooling fans air
shut off or defective. Restricted air flow.
Wrong airflow direction.
Incorrect load reported. Observe and correct deficiencies in the
operation of the load weighing system and
communication.
Incorrect parameter selection. Match tachometer rotation with drive
encoder rotation parameter.
Bad polarity of the Correct the rotation parameters.
tachometer.
Terminal limits (AS1735 only) Observe and correct deficiencies in the
operation of the terminal limits (KSEB-
D/KSEB-U). Does not apply in North
America.
(PM) Variodyn E only: Use Observe and correct deficiencies in the
TOCI to run the car to the operation of the tachometer. Do a re-
terminal limit of the incorrect initialization run. If necessary, do a
Direction. hoistway Learn Run.
Incorrect parameter value. Observe and correct deficiencies in the
operation of the parameters on the
controller of run and the engine control.
Corrupted encoder signal. Observe and correct deficiencies in the
operation of the position encoder.
Car is overloaded. Observe and correct deficiencies in the
operation of the load weighing system. If
overloaded, the run should not have been
allowed.

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
14 Underspeed Detection As indicated by encoder Incorrect parameter value. Observe and correct deficiencies in the
velocity, the car remains more operation of the parameters on the motion
than 6.25% below the contract controller and drive.
speed within a configurable
time period.
Corrupted encoder signal. Observe and correct deficiencies in the
operation of the position encoder.
Undersized drive. Re-specify drive capacity.
15 No TargetLow KSE-D (NTB) Position Error, Signal KSE incorrect. Routine the KSE-B switch and signal
see error 003 wiring.
--- Perform a new hoistway Learn Run.
16 No Targetup NTT position error. See error Signal KSE incorrect. Routine the KSE-U switch and signal
003. wiring.
Perform a new hoistway Learn Run.
17 ETSD The car was traveling too fast Incorrect entry KSE. Check the operation of the KSE signals.
as it entered the terminal Perform a new hoistway Learn Run.
zone.
(PM)_ Variodyn E: Incorrect Observe and correct deficiencies in the
drive parameter value. operation of KSE signal.
18 NoLowerKSE NTB Error Learned KSE position is no Observe and correct deficiencies in the
longer valid. operation of KSE signal.
The physical position of the KSE switch is
based on a motion parameter setting.
Loss of encoder signal. Observe and correct deficiencies encoder
signal wiring.
19 NoUpperKSE (NTT) KSE-U Error Learned KSE position is no Observe and correct deficiencies in the
longer valid. operation of KSE signal.
The physical position of the KSE switch is
based on a motion parameter setting.
Loss of encoder signal. Observe and correct deficiencies encoder
signal wiring.
20 Position Lost Floor landing signals (SPT) Mechanical problem with the Observe and correct deficiencies in the
are detected in hoistway hoistway signals. location of the magnets and signal.
positions that do not match
the learned locations.

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
20 Position Lost Floor landing signals (SPT) --- Perform a new Learn Run after
(continued) are detected in hoistway replacement or relocation of the magnets.
positions that do not match
the learned locations.
Check the clearance between the magnet
and sensor or photo-sensor and target.
Ensure that there is not too much play in
the guides while the car is at the floor.
Loss of or incorrect encoder Observe and correct deficiencies in the
signals. operation of the encoder and signals.
Check that the tachometer turns easily
Where belt driven, the throat of the pulleys
of encoder must be clean (especially for
IGS-200).
Noise on the landing signal Check for stable sensor supply voltage.
lines.
23 E-Stop, TOCI The Top of Car Stop Switch --- ---
was opened while the car was
moving.
24 E-Stop, In Car Stop The In Car Emergency Stop --- ---
Switch Switch was opened while the
car was moving.
25 E-Stop, Pit Switch The Pit Switch was opened --- ---
while the car was moving.
26 E-Stop, Secondary The secondary level work --- ---
Level switch was opened while the
car was moving.
27 E-Stop, Machine Room The machine room work --- ---
switch was opened while the
car was moving.
28 Motor Temperature The Motor Thermal Contact Sensor is out of calibration or Cool the sensor and check conductivity.
Fault opened. failed open.
Motor is overheated due to Verify that the motor is clean and that
inadequate ventilation. airflow is not restricted.

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TECHNICAL INFORMATION PUBLICATION
Error Number Error Description Error Explanation
28 Motor Temperature The motor thermal contact
(continued) Fault opened.
34 SH delay The SH (ME) contactor
feedback did not change
when commanded
(Ready/Run).
39 NoDirRelv A leveling sensor is active but
the car position indicates that
that there is no landing.
40 NoPHS_Learn A learn run was initiated
while PHS was not active.
41 ErrTachoFact During the Learn Run, the
length of each magnet is
measured in encoder pulses.
This fault is declared when
the measured length does not
agree with the value stored as
parameter inchfin_length.
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Possible Cause(s)
Motor is overheated due to
excess current.
Motor is overheated due to
incorrect drive parameters.
Contactor coil wiring error.
Defective contactor.
---
Bad starting position–not
within KSE distance.
Travel Control, (Motion
Control Error)
Values of parameter
(hoistway) incorrect.
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Recommended Action
Check for shorted windings.
Check for correct drive parameter values.
Check for voltage at relay coil when
commanded.
Observe and correct deficiencies in the
operation of the contactor. Check the
voltage and switching of the aux contacts
at the circuit board terminals.
---
A Learn Run cannot be started if PHS
signal is not active.
Observe and correct any deficiencies in
the operation of the PHS Photo-eye.
Observe and correct the position of the
KSE signals. If travel Control is not active,
the Learn Run will abort when it passes
the first KSE signal.
Verify the values of parameters
'tacho_factor' (encoder conversion factor)
and ' fin_length' (length of hoistway
magnets).
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Error Number Error Description Error Explanation
42 Bottom KSE Error The bottom landing terminal
switch was seen below the
position specified in the KSE
Distance parameter.
43 Bottom KSE Error The actual position of the
KSE-D signal is compared
against the learned position. If
the signal is observed too far
from the bottom terminal
landing, this error is logged. If
the magnet has moved, it may
be necessary to perform
another Learn Run. The
tolerance is approximately 1/4
inch.
44 UpperKSE The actual position of the
KSE-U signal is compared
against the learned position. If
the signal is observed too far
from the top terminal landing,
this error is logged. If the
magnet has moved, it may be
necessary to perform another
Learn Run. The tolerance is
approximately 1/4 inch.
45 Top Door Zone Error The floor vane was not seen
at the expected position while
upper KSE was active.
46 Hoistway error The number of door zones
detected as the car enters the
top floor zone during the
Learn Run does not match
parameter for number of
floors.
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Possible Cause(s) Recommended Action
Incorrect magnet position. The actual position of the KSE-D signal is
compared against the learned position. If
the signal is observed too close to the
bottom terminal landing, this error is
logged. If the magnet has moved, it may
be necessary to perform another Learn
Run. The tolerance is approximately 1/4
inch.
Incorrect magnet position. The actual position of the KSE-D signal is
compared against the learned position. If
the signal is observed too close to the
bottom terminal landing, this error is
logged. If the magnet has moved, it may
be necessary to perform another Learn
Run. The tolerance is approximately 1/4
inch.
KSE incorrect. Observe and correct deficiencies in the
operation of the position and the polarity of
magnets KSE-U.
KSE incorrect. Observe and correct deficiencies in the
operation of the position and the polarity of
magnets KSE-U.
Sensor error. Reflected light or misaligned floor vanes
may cause mis-operation of the photo
sensor.
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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
47 Re-leveling error The car rolled out of door Load weighing error allows Observe and correct deficiencies in the
zone during releveling with excessive roll-back. operation of the load weighing system. It
the door open. may be necessary to re-calibrate
load weighing.
Drive gain or response The drive may not be calibrates to allow
quick or large enough reaction to sudden
changes in load change or rope stretch.
48 InvldTripType --- --- ---
49 ErrFloorCTP --- --- ---
50 NoDistRelv --- --- ---
51 ZeroParam Profile Generator Divide by
Zero Error
52 OverflowCTP RAM allocation error Slope Error If the jerk and acel/decel rata are too low,
(inadequate RAM space). there may not be adequate RAM space to
write the intended profile. Check that
motion parameters for Jerk In and Jerk
and Acceleration out are set between 300
and 2000 (mm/s/s and mms/s/s as
appropriate).
55 DriveComm Drive communication fault. Motion cannot see the drive Check the termination of the
communication. communication cable, at the drive, and
motion controller.
Check for damage on Motion and Drive
printed circuit boards.
56 CarNoStop The encoder reports that the Bad adjustment of the brake. Ensure that the brake has sufficient friction
car has remained in motion at and tension to stop an empty car in the up
the end of a run after the direction within 4 seconds on an Estop.
expiration of parameter
inchMOVE_Shutdown. inch
Incorrect parameter in the Check for suitable values in Parameter
controller of run. inchMOVE_shutdown. inch

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
57 MCR_NoStop Motion did not receive an Wiring error. Use the wiring diagrams to ensure the
Or END of RUN signal from the correct connection of brake switch and
PVF_NoStop drive after the car stops at communication wiring between the
landing. This may be related machine and the drive.
to the failure of a brake switch
to set when the brake is
dropped.
Check for damage to the Drive Interface
circuit board.
Invalid parameter value. Check for an appropriate value of motion
control parameter inchFC_Shutdown. inch
58 SH No-Stop The SH (ME) feedback did not Bad wiring. Observe and correct deficiencies in the
change after the SH pick operation of the auxiliary contacts of SH,
command was dropped SH1 (ME).
(DBD).
Incorrect parameter in motion Observe and correct deficiencies in the
control. operation of the value of the parameter
SH_SHUTDOWN'.
64 PHS_Fault The lowest leveling photo-cell Electrical Check the electrical connections of the
is intermittent. The signal may photo eye to the PHS and back to the
be seen to change state interface circuit board.
without motion detecting any
change in encoder position.
This signal is de-bounced to
minimize the effect of rope
stretch.
Dirty environment. Ensure that the lens of the photo eye is
clean.
Obstruction Check that there isn't any debris, dust or
other obstruction to the light path.

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
65 PHNR_D_Fault The highest leveling photo- Electrical Check the electrical connections of the
cell is intermittent. The signal photo eye to the PHS and back to the
may be seen to change state interface circuit board.
without motion detecting any
change in encoder position.
This signal is de-bounced to
minimize the effect of rope
stretch.
The highest leveling photo- Dirty environment. Ensure that the lens of the photo eye is
cell is intermittent. The signal clean.
may be seen to change state
without motion detecting any
change in encoder position.
This signal is de-bounced to
minimize the effect of rope
stretch.
Obstruction Check that there isn't any debris, dust, or
other obstruction to the light path.
67 KUET_Fault On the approach to a floor, Electrical Check the electrical connections of the
the relays STATUS1 and or photo eyes to the PHS and back to the
STATUS2 did not sequence interface circuit board.
properly to allow advance
door operation. Contacts of
PHUET on the notch reader
hold up the door lock string
during pre-opening.
STATUS1 and 2 are sent by
car LON PHUET is subject to
LEV, NORM, and 150FPM
switches (SC).
Dirty environment. Ensure that the lens of the photo eye is
clean.
Electric part A sensor or light source may have failed.
Wiring problem. RUET and RUET1 signals are serial,
confirm proper cab communication.

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Error Number Error Description Error Explanation
67 KUET_Fault
(continued)
68 SGRB_Fault Feedback indicates that the
brake hold relay (contactor)
does not operate as
commanded.
69 SBNH_Fault Feedback indicates that the
SBNH relay (contactor) does
not operate as commanded.
Feedback indicates that the
SBNH relay (contactor) does
not operate as commanded.
70, 71 SW Error Field Engineering spare.
72 Safety 110V There is no voltage present
on the safety circuit. Errors
will not be reported for
monitored points downstream
from this source. This error is
occasionally logged when the
main line is opened, or the
safety chair fuse has cleared.
73 Safety SPT The safety circuit is open
between SKD1 and SKD2
generally indicating a pit
device. Errors will not be
reported for monitored points
downstream from this point.
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Possible Cause(s) Recommended Action
Configuration Any change in hoistway configuration can
trigger this event if a new Learn Run has
not been completed.
Hardware problem. Observe and correct deficiencies in the
operation of the auxiliary relay and its
contacts.
Wiring problem. Confirm the correct connection of all
SGRB electrical connections at the
contactor and interface board.
Hardware problem. Observe and correct deficiencies in the
operation of the auxiliary relay and its
contacts.
Wiring problem. Confirm the correct connection of all
SGRB electrical connections at the
contactor and interface board.
--- ---
Failed power supply. Test power supply.
Open circuit breaker.
Relay RKPH Reverse phase relay in alarm condition.
Bad wiring. Routine terminations at the power supply
and interface boards.
Contact open in the safety Check pit switch, comp sheave, buffer
circuit. switches, pit door contacts, etc.

TECHNICAL INFORMATION PUBLICATION
Error Number Error Description Error Explanation
73 Safety SPT
(continued)
74 Safety KNE The safety circuit is open
between SKD2 and SKD3
generally indicating a car
device. Errors will not be
reported for monitored points
down stream from this point.
75 Safety RTS The safety circuit is open
between SKD3 and SKD4
generally indicating at the top
of the hoistway or interlock
string device. Errors will not
be reported for monitored
points down stream from this
point.
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Possible Cause(s) Recommended Action
Bad wiring. If all devices are in normal state, check
wiring and terminations.
Firmware Possible failure of interface printed circuit.
Contact open in the safety Check EEC, car stop switch, TOC Estop,
circuit. SOS, BTS (etc).
Bad wiring. If all devices are in normal state, check
wiring and terminations, traveling cable.
Firmware Possible failure of interface printed circuit.
Contact open in the safety Check interlocks, top final, etc.
circuit.
Bad wiring . If all devices are in normal state, check
wiring and terminations, traveling cable.
Firmware Possible failure of interface printed circuit.
Invalid parameter value. The door lock circuit is de-bounced by the
value of parameter:
DOOR_DELAY_CONTACT. The
maximum is 100.
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Error Number Error Description Error Explanation
76 Safety End The safety circuit is open
between SKD4 and SKD5
generally indicating the
machine room or car door
contact. Errors will not be
reported for monitored points
downstream from this point.
Also, see Error 67, this error
may be generated if advance
opening does not function
properly.
77 LM_PrintsErr Load weighing failure.
Possible Cause(s) Recommended Action
Contact open in the safety Check car gate switches, OS, controller
circuit. stop switch, local work switches, etc.
Bad wiring. If all devices are in normal state, check
wiring and terminations, traveling cable.
Firmware Possible failure of interface printed circuit.
Invalid parameter value. The door lock circuit is de-bounced by the
value of parameter:
DOOR_DELAY_CONTACT. The
maximum is 100.
Baud Rate Confirm the same Baud rate setting on LW
and interface board.
Load switches electrical error Confirm the correct sequence of load cell
contacts for KL-M/KL-H /KL-V/KL-
MAX/KLX.
Bad wiring. Check traveling cable and interface
terminations.

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
0 OverTempMCR The thermal sensor on the Sensor failure. Confirm the correct operation of the
Or Drive IGBTR heat sink or temperature sensor.
OverTempPVF braking resistor power supply
has declared an excess
temperature condition. The
motion controller has 20
seconds to stop the car and
open the door at the next
available floor. If the car does
not reach a floor and open the
door with in that time period,
the car will be shut down in
flight.
Drive error. Check the drive fault log.
81 TripV_Tacho The position encoder failed Signal loss. Check encoder operation, use scope to
during a run. The motion check quadrature. Check terminations at
control uses velocity encoder motion interface, top of car interface.
feedback to bring the car to
the next available landing and
shut down with the doors
open. (The floor stop will only
be approximately level.)
Encoder power loss. Check for open fuse, circuit breaker, failed
power supply, traveling cable.
84 DMS_Spoiled The load weighing strain The strain gauge is electrically Routine the strain gauge connections.
gauge is not sending valid compromised. Check grounding and shields, this system
load data. is susceptible to EMI and distortion.
Calibration Load weighing may be out of calibration.
Invalid parameter. Load weighing type or gain may be
incorrectly specified.
Defective strain gauge. Replace the strain gauge.

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
85 LM_ComErr Load measurement The strain gauge is electrically Routine the strain gauge connections.
communication corrupted. compromised. Check grounding and shields, this system
is susceptible to EMI and distortion.
Baud Rate Check that communication speed for each
device matches.
86 RUET_Fault RUET relay failed a pre-flight --- Routine the RUET relay and
check. corresponding electrical connections.
87 RTSC_Fault RTSC relay failed a pre-flight --- Routine the RTSC relay and
check. corresponding electrical connections.
88 TachoFault Position encoder The position encoder is Routine the encoder connections. Check
communication to the motion electrically compromised. grounding and shields, this system is
controller is invalid. susceptible to EMI and distortion. Use a
scope to check quadrature.
Position encoder is damaged. Replace the position encoder.
Mechanical problems. Check for binding in the encoder shaft.
Replace the encoder if the motion is not
smooth and low effort.
89 TripTimeExp An automatic run exceeded Incorrect parameter setting. Confirm the correct values for gear ratio
the value of parameter and sheave size.
inchMAX_TRIP_TIME inch.
Confirm the setting of contract speed.
Machine/Mechanical Confirm the correct operation of the main
machine brake. Confirm that the main
machine is free to turn.
91 SMPB_Fault RMPB relay failed a pre-flight --- Routine the RSMP relay and
check. corresponding electrical connections.
92 IVXVF_HW_Fault Mode fault. Motion detects a Electrical noise. Eliminate loops of wire that may be
feedback mis-match from susceptible to induced voltages. Ensure
various relays (contactors). that relay wiring is run away from AC car
light and car top convenience outlet wiring.
Material defect. Replace the printed circuit (IVXVF/GCIO)
boards.

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TECHNICAL INFORMATION PUBLICATION
Error Number Error Description Error Explanation
92 IVXVF_HW_Fault
(continued)
93 AccessSwitch The access key switch signal
was seen active while the car
was not on In-car-Inspection,
or the access key switch was
operated while the car was
not at the access floor.
94 DoorLockFault The door lock string said the
doors were closed while the
Door Limits said they were
open.
95 ETSL_Overspeed The normal terminal stopping
device has failed and the car
is approaching the terminal
limits too fast. (ETSD).
96 ETSL_VaneError Under normal operation, the
motion controller detected
invalid ETSD signals.
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Possible Cause(s)
Short circuit/ false feed.
Invalid parameter settings.
Electrical
Interlock shorted or jumped.
Door operator improperly set
up.
Short circuit/ false feed.
Invalid parameter value.
Drive malfunction.
Alignment
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TIP 76.1.0-5
October 19, 2016
Recommended Action
A short circuit or stray stand of wire (hitch
hiker) at the terminal block may cause the
relay to operate unintentionally.
Confirm that the correct positions are
specified for the parameters ' UPPER
ACCESS FLOOR' and ' LOWEST
FLOOR.'
Routine the In-car-inspection switch and
the HW access switches.
Routine the door interlocks.
Confirm the correct state of the door open
and door closed limits throughout the
door travel.
A short circuit or stray stand of wire
(hitchhiker) at the terminal block may
cause the relay to operate unintentionally.
Check the Accel, Decel, and Jerk rates.
Observe and correct deficiencies in the
operation of the drive.
Confirm that the vanes are not damaged
and intersect the PHVKSE sensor through
the entire terminal travel.
Check that there is not excess play in the
car guides.
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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
96 ETSL_VaneError Gap in the vane. Verify that that the vane sections will not
(continued) pass light where they are spliced.
Dirty environment. To clean the lens of the PHVKSE sensor.
97 ETSL_DeviceError The emergency terminal Hardware If the error is persistent replace the ETSL
speed limiting speed limiting device.
device declared an internal
error.
The ETSL is electrically Routine the electrical connections at both
compromised ends. This device is susceptible to
electrical interference; ensure that all
sensor wiring is run away from car lighting
and TOC convenience outlet wiring.
99 RSK_fail The RSK contactor feedback Open safety circuit. Observe and correct deficiencies in the
is invalid for a running state. operation of the safety circuit.
Failed auxiliary contacts of Check the operation of the aux contacts of
RSK/RSK1. RSK/RSK1.
100 RFE_fail The RFE contactor feedback Open safety circuit. Observe and correct deficiencies in the
is invalid for a running state or operation of the safety circuit.
operated out of sequence.
Failed auxiliary contacts of Check the operation of the aux contacts of
RFE. RFE.
102 RKUET_Fault The interlock opened the door Door lock contact failure. Routine the interlock and clutch
lock string as the car engagement.
approached the floor but
before the car was below 150
FPM.
Speed error. Confirm the operation of KUET/KUET1
and RUET/RUET1 below 150 FPM.
Wiring issue. Observe and correct deficiencies in the
operation of the operation of RKUET.

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
103 HighSpeedStop The safety circuit opened --- ---
above KUET/RKUET speed.
The car is held out of service
briefly to avoid overheating
the dynamic braking resistors
(DC Drive only).
See safety circuit Faults 72 --- ---
through 76 for additional
information.
126 Wrong hardware The system has detected a --- ---
hardware incompatibility
(version control) error.
128 LOWER_KSE_LOW_SY See Error/Fault 42. --- ---
NCH
129 EQ_Midpoint_Fault The mid-shaft sensor signal Sensor failure, magnetic. Confirm that the sensor detects the
does not agree with the mid- passing of the elevator and changes state
point position. to properly indicate above or below the
counterweight.
Sensor failure, mechanical. Check for excessive motion in the guides
that might move the sensor out of range of
the mid-shaft detector.
Invalid parameter value. Confirm that the correct position is
specified for parameter inchEQ_Midpoint.
134 NTSD_Triggered MAX # NTSD Triggered if --- ---
NTSD occurs three times in a
rolling 1000 runs.
138 Brake Not Set The brake did not set after a KB and/or SB Inputs Check KB and SB inputs. Refer to wiring
run diagram page titled Processor I/O.
Verify brake is mechanically setting
properly.
141 Safety T1 See Error 72. --- ---
142 Safety T2 See Error 73. --- ---
143 Safety T2A See Error 73. --- ---
144 Safety T2B See Error 74. --- ---
145 Safety T3 See Error 75. --- ---

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146 Safety T3A See Error 75. --- ---

147 Safety T3B See Error 75. --- ---
148 Safety T4 See Error 76. --- ---

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
149 Safety T5 See Error 74 --- ---
202 DoorOperErr The door operator is unable to Limit Switches Routine the operation of the door open
report the door as fully open and door closed limits switches.
or fully closed. After several
tries, the car goes into DTO or
DTC mode and is out of
service.
Check that the final position can be
reached mechanically.
Clean debris from the sills and hangers
tracks.
Electrical deficiency. Routine door motor and door control
wiring.
Replace the door operator interface board.
Replace the door operator drive board.
Check drive and door motor phasing.
Mechanical Check that manual or semi-automatic
doors are physically closed.
Routine the interlocks at affected landings.
203 ThermoDoorMot The door operator is shut Mechanical Routine the door operator to ensure that
down due to excess the doors can be moved freely and are not
temperature. The magnetic dragging on the sill.
brake is released so that the
door can be moved by hand.
204 DoorRevDevErr The door detector is stuck Detector damaged. Routine, repair or replace the detector.
active. If the door enters
nudging in two of the last 5
door cycles, the door is held
open.
Electrically compromised. Routine the electrical connections to the
interface and power supply.

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Error Number Error Description Error Explanation
205 DoorContrErr Output signal voltage on the Electrically compromised.
Door operator has dropped
below 24 VDC but is not zero.
206 DoorBoltErr The locking pin of the door
restrictor did not set or
release on command.
207 CloseSeqErr See Error 204. The detector is
repeatedly activated during
the closing of the doors. This
error is flagged if there are
repeated reversals in two of
the last five closing cycles. If
the Error is flagged eight
times, a warning is issued, if
the error is flagged 12 times,
the car is shut down.
208 DoorDevErr A component in the door
operator has failed.
WARNING: The use and ownership of this work is defined by and subject to the legend contained on the front page of this document.
Possible Cause(s) Recommended Action
Verify power supply output.
Verify that the circuit is not inch loaded
inch.
Routine the wiring to eliminate short
circuits and hitch hikers.
Hardware Replace the interface circuit board.
Mechanical interference. Routine the mechanical operation of the
plunger to ensure that it moves freely and
is not bent.
Electrically compromised. Routine the wiring associated with the
solenoid magnet.
--- ---
Defective apparatus. Examine and replace as necessary:
 I/O cable buss
 JHCT
 Observe and correct deficiencies in the
operation of the wiring of JHCT
 Door control power supply or fuses
 LON interface
LON Configuration Check the rotary node address switch
LON Network Validate network communication
EBLON Check the operation, and if necessary,
replace the EBLON board.
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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
209 DoorContact A hoistway door lock is seen Electrically compromised. Routine the interlock, check the power
open while the gate switch supply and safety circuit.
and door close limit are true.
Mechanical interference. Inspect the sill and hanger track, remove
any debris.
User error. The landing door was left open for
semi-automatic or manual entrances.
403 PowerUp Power has been interrupted --- ---
and restored. Check the error
log for codes 1000 through
1100.
405 Permanent Active Call Stuck button, the button will --- ---
be ignored for three minutes
after this error is declared.
411 ARA-Service Belt monitoring --- ---
412 KTHM-Service Machine room temperature is --- ---
too high.
414 SDU-Service Rope Stretch Monitor --- ---
433 Chipcard not valid The SIM card is invalid. Smart Card invalid or The SIM card must be replaced. In North
defective. America, the SDM or SIM card is used to
expand the capability of the SMLCD. In
Europe and other parts of the world,
additional operational features are
enabled by this card. Absence of the SIM
card will shutdown certain controller types.
700 Memory Failure There was an error reading or --- ---
writing to RAM.
704 Encoder Failure There is no feedback from the Electrically compromised. Routine the encoder cable and its
motor encoder. connection to the printed circuit
(PIOVECxx). Verify the correct operation
of the encoder power supply.
Mechanical interference. Ensure that the encoder coupling is not
damaged.
Hardware Replace the cable or encoder.

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
705 Speed Difference Velocity tracking error Mechanical interference. Ensure that the brake picks fully.
Inadequate overbalance.
Invalid parameter values. The accel, decel and jerk rates may be too
aggressive.
Drive capacity. The drive may be undersized for the duty.
Drive hardware. The current sensors may be defective or
incorrectly sized.
706 Speed Ref Missing Motion communication error, Electrically compromised. Check the communication lines between
the drive missed two the motion controller printed circuit board
consecutive packets. (ASILOG/ASIX) and the drive printed
circuit board (PIOVECxx/PVEC).
Defective printed circuit. Replace the affected circuit board.
707 SGRW Failure Electrically compromised. Check for loss of control signal VSGRW or
SGRW.
Hardware Failed SGRW relay (contactor) or auxiliary
contacts.
708 SGR Failure Sequence error SGR/SH Electrically compromised. Check for loss of control signal SGR.
operation
Hardware Failed SGRW/SH relay (contactor) or
auxiliary contacts.
False report. This error may be logged during
emergency stops and tests of the
safety circuit.
Software problem. To update the VecSys software at version
2.14 (or higher).
710 FCR Not Ready The drive is not ready. Drive faults. Check the Drive Fault Log.
711 Overcurrent Inverter Dictated current exceeds the Signal Loss. Routine the cables coming from SKiiP or
design limit by more than the LEM.
20%.
Defective IGBT. Replace the module of power.
Invalid parameter values. Confirm the correct setting of parameter
values.

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TIP 76.1.0-5
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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
712 Power Electronic The SKiiP power module Electrically compromised. Check for damaged or disconnected cable
Failure reports an internal error. from the SKiiP.
Circuit breaker open.
Short circuit.
Hardware Replace the SKiiP power module.
Verify that the drive fan turns during every
run. Routine the fan wiring and if
necessary, replace the fan.
Defective Dynamic Braking Check ALL connections in the DB resistor
Resistors. Total resistance circuit.
should be around 6 ohms.
Environment Machine room too hot.
Drive capacity The drive may be undersized for the duty.
713 Current Difference Drive current doesn't match Loss of gate firing signal. Check the IGBT cables.
dictation.
Defective IGBT To replace the module of power.
Failed current sensor. Check the wiring to the LEM, and replace
the sensor if necessary.
Motor phased incorrectly. Swap any two motor phase leads at the
drive (AC drives only).
714 Current Not Zero The drive detects current on Failed current sensor. Check the wiring to the LEM, and replace
the motor leads when there is the sensor if necessary.
no dictation present.
Shorted transistor/IGBT/SCR. Replace drive.
715 Current Sum Failure Phase sum error. Drive source voltage shorted Routine drive and motor wiring.
to drive output.
Failed current sensor. Check the wiring to the LEM, and replace
the sensor if necessary.

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
716 Overtemp HS Trigger The drive heat sink sensor is Fan failure. Confirm that the fan comes on with each
active. Also see Error 11. run, and that there is adequate airflow.
Sensor failure. Cable coming from the inch fan klixon inch
open or not connected.
Environment Machine room temperature too high.
Drive capacity. The drive may be undersized for the duty.
717 Overtemp HS Limit The brake power supply heat Fan failure. Confirm that the fan comes on with each
sink sensor is active. Also see run, and that there is adequate airflow.
Error 11.
Sensor failure. Cable coming from the inch fan klixon inch
open or not connected.
Environment Machine room temperature too high.
Drive capacity. The drive may be undersized for the duty.
718 DCL Overvoltage DC buss over voltage / the Electrically compromised. One or more drive output phases is
Trigger circuit breaker has opened. shorted to the DC buss.
Shorted transistor. Replace the drive.
719 DCL Overvoltage DC buss over voltage error. Electrically compromised. One or more drive output phases is
Also see Error718. shorted to the DC buss.
Shorted transistor. Replace the drive.
720 DCL Undervoltage Under voltage on the DC Check for missing incoming phase.
buss.
Invalid parameter value. Verify appropriate values for parameters
inchUdcl Low Lim Idle inch and inchUdcl
Low Lim ripple inch.
Electrically compromised. Replace the drive power module.
721 DCL Unsymmetric DC buss primary imbalance Electrically compromised. Failed DC Buss capacitor.
Voltage
722 DCL Charging Time Low DC Check for missing or low phase, open or
shorted DC buss capacitor, open
transistor/IGBT/SCR.
Invalid parameter value. Verify appropriate values for parameters
inchUdcl Low Lim Idle inch and inchUdcl
Low Lim ripple inch.
Electrically compromised. Replace the drive power module.

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Error Number Error Description Error Explanation Possible Cause(s) Recommended Action
723 DCL Discharging Time The DC buss did not --- ---
discharge in an expected
interval.
724 Power Supply Check power supply and --- ---
wiring.
725 Overtemp KTHBR Brake power supply switcher Fan failure. Confirm that the fan comes on with each
overheated. run, and that there is adequate airflow.
Sensor failure. Cable coming from the inchfan fan klixon
inch open or not connected.
Environment Machine room temperature too high.
Drive capacity. The drive may be undersized for the duty.
726 Overtemp MH (Hoist) Motor Thermal Contact Fan failure. Confirm that the fan comes on with each
open. run, and that there is adequate airflow.
Sensor failure. Cable coming from the inchfan fan klixon
inch open or not connected.
Environment Machine room temperature too high.
Drive capacity. The drive may be undersized for the duty.
1209 MissingNode A LON node is not reporting. Electrically compromised. Check for supply voltage at the LON board
that does not report.
Hardware Replace failed LON board. Perform LON-
Teach or LON Freeze.

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Appendix A: Related Documents

The following table lists all part numbers this document mentions.
Table 1: Related Documents

Document ID Title
TIP 76.41.1-1 Schindler On-Board Display Tool

WARNING: The use and ownership of this work is defined by and subject to the legend contained on the front page of this document.