This document outlines the business planning process for an organization. It identifies risks like business stability and continuity and opportunities like customer and stakeholder satisfaction. It lists responsibilities, resources, and authorities needed. The process involves analyzing previous year results, identifying improvement measures, and deploying business objectives. Key outputs are enhanced customer satisfaction and quality management system performance. Progress is measured by comparing targets to achievements. The process is linked to other quality management system processes.
This document outlines the business planning process for an organization. It identifies risks like business stability and continuity and opportunities like customer and stakeholder satisfaction. It lists responsibilities, resources, and authorities needed. The process involves analyzing previous year results, identifying improvement measures, and deploying business objectives. Key outputs are enhanced customer satisfaction and quality management system performance. Progress is measured by comparing targets to achievements. The process is linked to other quality management system processes.
This document outlines the business planning process for an organization. It identifies risks like business stability and continuity and opportunities like customer and stakeholder satisfaction. It lists responsibilities, resources, and authorities needed. The process involves analyzing previous year results, identifying improvement measures, and deploying business objectives. Key outputs are enhanced customer satisfaction and quality management system performance. Progress is measured by comparing targets to achievements. The process is linked to other quality management system processes.
Business Stability Strategy Finalization Resources for implementing Business Continuity Approval of resources QO (Human, Equipment & Opportunities: Authority: Materials) Customer Satisfaction Accountability Knowledge on CSR Interested Party Ownership for the Knowledge on Business Satisfaction events Objectives
Input: Process: Output:
Customer expectations Analyze previous year results. Enhanced customer Current performance Identify major measures for satisfaction levels improvements Information Long term goals Deployment of business Enhanced QMS Objectives performance (ref. Process Map No. (AS/P/03)
Process Measurable: Documented Information:
Effectiveness: Process Maps Linked Processes: Target Vs Achievement for QO Process Turtles All other Processes of QMS Efficiency: QMS Formats No. of targets achieved in year