__________________________________________________________________________

User Manual
®
INNOVA M3 New

10. Error messages

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Art. No. 00006.13 Rev. 0 INNOVA® M3 New

INNOVA® M3 New Page 2 of 15 Art. No: 00006.13 Rev. 0
 INNOVA® M3 New

10. Error messages

Content

1. General .................................................................................................................. 6
1.1 Behaviour at failures ................................................................................................... 6

2. Error messages..................................................................................................... 7
(1) ERROR 1 ........................................................................................................... 7
(2) ERROR 2 ........................................................................................................... 7
(3) PT100 INADM.DEVI ........................................................................................... 7
(4) HIGH DISINF.TEMP........................................................................................... 7
(5) LOW DISINF.TEMP ........................................................................................... 7
(6) ERROR CONDUCTIV. ....................................................................................... 7
(7) WRONG VALVE................................................................................................. 7
(8) TANKTEMP.> 95 C ............................................................................................ 7
(9) STOP-BUTTON.................................................................................................. 7
(10) WRONG RACK .................................................................................................. 8
(11) NO PROG-END.................................................................................................. 8
(12) PROG.-START ERR .......................................................................................... 8
(13) TEMP<DOSERTEMP......................................................................................... 8
(14) DRYER TEMP ERR ........................................................................................... 8
(15) WRONG DOS-NR. ............................................................................................. 8
(16) ERR. BOIL. COOL ............................................................................................. 8
(17) ERR. BOIL. CONTACT ...................................................................................... 8
(18) BOIL. OVERLEVEL............................................................................................ 8
(19) ERROR 19 ......................................................................................................... 8
(20) ERR.PUMP-PRESS. .......................................................................................... 8
(21) ERR. REM. FILLING .......................................................................................... 9
(22) ERR. DRAINAGE ............................................................................................... 9
(23) ERR. FOAMING ................................................................................................. 9
(24) TANK OVERLEVEL ........................................................................................... 9
(25) DOOR OPEN ..................................................................................................... 9
(26) ERROR 26 ......................................................................................................... 9
(27) ERROR 27 ......................................................................................................... 9
(28) ERROR 28 ......................................................................................................... 9
(29) ERROR 29 ......................................................................................................... 9
(30) ERROR 30 ....................................................................................................... 10
(31) ERROR 31 ....................................................................................................... 10
(32) ERROR 32 ....................................................................................................... 10
(33) ERROR 33 ....................................................................................................... 10
(34) ERROR 34 ....................................................................................................... 10
(35) ERROR 35 ....................................................................................................... 10
(36) ERROR 36 ....................................................................................................... 10
(37) ERROR 37 ....................................................................................................... 10
(38) ERROR 38 ....................................................................................................... 10
(39) ERROR 39 ....................................................................................................... 10
(40) DOS 1 EMPTY ................................................................................................. 10
(41) DOS 1 START.................................................................................................. 10
(42) ERROR 42 ....................................................................................................... 10

Art. No: 00006.13 Rev. 0 Page 3 of 15 INNOVA® M3 New

 (43) OPEN PUMP PRESS ....................................................................................... 10
(44) SHORT PUMP PRESS..................................................................................... 11
(45) DOS 2 EMPTY ................................................................................................. 11
(46) DOS 2 START.................................................................................................. 11
(47) ERROR 47 ....................................................................................................... 11
(48) ERROR 48 ....................................................................................................... 11
(49) ERROR 49 ....................................................................................................... 11
(50) DOS 3 EMPTY ................................................................................................. 11
(51) DOS 3 START.................................................................................................. 11
(52) ERROR 52 ....................................................................................................... 11
(53) ERROR 53 ....................................................................................................... 11
(54) ERROR 54 ....................................................................................................... 11
(55) DOS 4 EMPTY ................................................................................................. 11
(56) DOS 4 START.................................................................................................. 12
(57) ERROR 57 ....................................................................................................... 12
(58) ERROR 58 ....................................................................................................... 12
(59) CALIBR. DOS................................................................................................... 12
(60) ERR. TANKHEAT............................................................................................. 12
(61) BREAK PT100 TANK ....................................................................................... 12
(62) SHORT PT100 TANK....................................................................................... 12
(63) ERR.DIFF.PT-TANK......................................................................................... 12
(64) BOILER LEAK .................................................................................................. 12
(65) ERR.BOIL.INPUT ............................................................................................. 12
(66) ERR.BOIL.HEAT .............................................................................................. 13
(67) BREAK PT100 BOIL......................................................................................... 13
(68) SHORT PT100 BOIL. ....................................................................................... 13
(69) BREAK PT100 DRYER .................................................................................... 13
(70) SHORT PT100 DRYER .................................................................................... 13
(71) ERR.DIFF.PT-DRYER...................................................................................... 13
(72) ERROR 72 ....................................................................................................... 13
(73) ERROR 73 ....................................................................................................... 13
(74) CHANGE STERILFILT ..................................................................................... 13
(75) ERROR 75 ....................................................................................................... 13
(76) ERROR 76 ....................................................................................................... 13
(77) ERROR 77 ....................................................................................................... 14
(78) ERROR 78 ....................................................................................................... 14
(79) ER.DIFF.PT-BOILER........................................................................................ 14
(80) ERROR 80 ....................................................................................................... 14
(81) ERROR 81 ....................................................................................................... 14
(82) ERROR 82 ....................................................................................................... 14
(83) ERROR 83 ....................................................................................................... 14
(84) ERROR 84 ....................................................................................................... 14
(85) ERROR 85 ....................................................................................................... 14
(86) PUMP PRESS LOW......................................................................................... 14
(87) BREAK PUMP SENS ....................................................................................... 14
(88) SHORT PUMP SENS ....................................................................................... 14
(89) ERROR 89 ....................................................................................................... 15
(90) ERR. SCANNER .............................................................................................. 15
(91) ERR. PRINTER ................................................................................................ 15
(92) ERR. PC........................................................................................................... 15
(93) ERROR 93 ....................................................................................................... 15
(94) ERROR 94 ....................................................................................................... 15

INNOVA® M3 New Page 4 of 15 Art. No: 00006.13 Rev. 0

 INNOVA® M3 New

10. Error messages

(95) ERROR 95 ....................................................................................................... 15
(96) ERROR 96 ....................................................................................................... 15
(97) ERROR 97 ....................................................................................................... 15
(98) ERROR 98 ....................................................................................................... 15
(99) ERROR 99 ....................................................................................................... 15
(100) ERROR 100 ..................................................................................................... 15
(101) SERVICE-DATE............................................................................................... 15

Art. No: 00006.13 Rev. 0 Page 5 of 15 INNOVA® M3 New

 1. General

1.1 Behaviour at failures

The following instructions have to be followed strictly!

Caution!

1) The wash rack may be handled with protective gloves only.

2) If a program is interrupted, the door at the unclean side of the machine

has to be opened.

3) The wash goods have to be removed from the machine along with the
rack.

4) Place the removed goods along with the rack in a transport trolley and
mark it as “contaminated”.

5) After eliminating the fault, load the contaminated rack again into the
machine and re-start the same program.

Not following these instructions can cause fatal injuries to the

personnel.
Warning!

INNOVA® M3 New Page 6 of 15 Art. No: 00006.13 Rev. 0

 INNOVA® M3 New

10. Error messages

2. Error messages
The following table contains the alphabetical listing of the most frequent error messages,
their causes and possible remedies. The list shall help the operator to solve the problem.

However, due to the complex program structure, in most cases it is necessary to call a
service technician to solve the problem.

Display Possible cause Trouble shooting

N. A. N. A.
(1) ERROR 1

N. A. N. A.
(2) ERROR 2

The temperature deviation Re-start and if same error

(3) PT100 INADM.DEVI
between two PT100 repeats PT100 sensor has
sensors is higher then the to be replaced. Call service
allowed limit. engineer.

The wash chamber Re-start and call service

(4) HIGH DISINF.TEMP
temperature in disinfection engineer if the same error
holding stage is higher repeats.
than the maximum
allowed temperature.

The wash chamber Re-start and call service

(5) LOW DISINF.TEMP
temperature in disinfection engineer if the same error
holding stage is lower than repeats.
the maximum allowed
limit.

Final rinse RO- water Please make sure that the

(6) ERROR CONDUCTIV.
conductivity is higher than
the set point value.
DI- water conductivity is
maintained within limits
and call service engineer if
the same error repeats.

Non existing valve used in Call service engineer.

(7) WRONG VALVE
the program.

The wash chamber Restart the machine. Call

(8) TANKTEMP.> 95 C
temperature is more than service engineer if the
the safety temperature (95 same error repeats again.
ºC).

User has activated the Restart the program. Call

(9) STOP-BUTTON
“Stop” key (program service engineer if the same
interruption). error repeats again.

Art. No: 00006.13 Rev. 0 Page 7 of 15 INNOVA® M3 New

 User attempts to start Use proper rack. Call
(10) WRONG RACK
program with a wrong rack service engineer if the
same error repeats again.

“Program end” must be Program steps have to be

(11) NO PROG-END
the last step in each verified, call service
program. engineer.

The first step in each Program steps have to be

(12) PROG.-START ERR
program must be verified, call service
“Preparation” engineer.

Step holding temperature is Program step parameters

(13) TEMP<DOSERTEMP
less than the dosing have to be verified, call
temperature. service engineer.

Dryer could not heat up to Restart the program. Call

(14) DRYER TEMP ERR
its target temperature service engineer if the
within a maximum pre- same error repeats again.
defined time.

Non existing dosing unit Program step parameters

(15) WRONG DOS-NR.
number selected in have to be verified, call
program. service engineer.

Newly created program is Program steps have to be

(16) ERR. BOIL. COOL
accessing the boiler water verified, call service
without preceding engineer
preparation.

The monitoring system for Contactor has to be tested

(17) ERR. BOIL. CONTACT
boiler contactor has and exchanged if
reacted necessary, call service
engineer

Too much water in boiler. Boiler drain valve and the

(18) BOIL. OVERLEVEL
Inlet valve is not closing.
Floating switch defect.
wash chamber drain valve
have to be activated until
boiler over level has
dropped. Call service
engineer

N. A. N. A.
(19) ERROR 19

The wash pressure control Restart the program, call

(20) ERR.PUMP-PRESS.
system detected low service engineer if the
pressure. same error repeats again.
- Pressure sensor defect
- See foaming
- Pump defect

INNOVA® M3 New Page 8 of 15 Art. No: 00006.13 Rev. 0

 INNOVA® M3 New

10. Error messages

After the basic filling is Check if water is available.
(21) ERR. REM. FILLING
finished, the rest filling of If no water is there, valve
the wash chamber – after defect or stop valve closed
starting the circulation If water is there, please
pump - was not finished contact service engineer.
correctly.
- Level system is not
recognizing the wash
chamber full.
- Filling system defect.

The wash chamber is not Restart the program, call

(22) ERR. DRAINAGE
emptied within the given service engineer if the
time limit. same error repeats again.
- Drain pump defect
- Water level in the
wash chamber is not
recognized.

The wash pressure control Open door and do a visual

(23) ERR. FOAMING
system fell out. check of the wash goods.
- No endoscope Call service engineer if the
inserted same error repeats again.
- Endoscope is not
inserted properly. The
two mono-sheets of
the pressure chamber
do not fit correctly.
- Foaming

Too much water in the Restart program. If the

(24) TANK OVERLEVEL
wash chamber. error occurs again, please
- Inlet valve defect. contact the service
- Level system defect. engineer.

Program detected the Restart the machine. If the

(25) DOOR OPEN
door open during wash error occurs again, please
process. contact the service
engineer.

N. A. N. A.
(26) ERROR 26

N. A. N. A.
(27) ERROR 27

N. A. N. A.
(28) ERROR 28

N. A. N. A.
(29) ERROR 29

Art. No: 00006.13 Rev. 0 Page 9 of 15 INNOVA® M3 New

 N. A. N. A.
(30) ERROR 30

N. A. N. A.
(31) ERROR 31

N. A. N. A.
(32) ERROR 32

N. A. N. A.
(33) ERROR 33

(34) ERROR 34 N. A. N. A.

N. A. N. A.
(35) ERROR 35

N. A. N. A.
(36) ERROR 36

N. A. N. A.
(37) ERROR 37

N. A. N. A.
(38) ERROR 38

N. A. N. A.
(39) ERROR 39

The container of the Refill the dosage container.

(40) DOS 1 EMPTY
cleaner is empty, the If the error occurs again,
dosage level sensor please contact the service
defect. engineer.

Dosage unit is not working Run program P16 "Rinsing

(41) DOS 1 START
after activation. dosage system". If there is
no change, the dosage
unit should be exchanged
by a service engineer.

N. A. N. A.
(42) ERROR 42

Inadmissible value Sensor and its connections

(43) OPEN PUMP PRESS
detected at the pressure
sensor. Interruption to the
sensor.
have to be verified and if
necessary has to replace
the sensor. Call service
engineer.

INNOVA® M3 New Page 10 of 15 Art. No: 00006.13 Rev. 0

 INNOVA® M3 New

10. Error messages

Inadmissible value Sensor and its connections
(44) SHORT PUMP
detected at the pressure have to be verified and if
PRESS
sensor. Sensor short necessary has to replace
circuit. the sensor. Call service
engineer.

The container of the Refill the dosage container.

(45) DOS 2 EMPTY
neutralizer is empty, the If the error occurs again,
dosage level sensor please contact the service
defect. engineer.

Dosage unit is not working Run program P16 "Rinsing

(46) DOS 2 START
after activation. dosage system". If there is
no change, the dosage
unit should be exchanged
by a service engineer.

N. A. N. A.
(47) ERROR 47

N. A. N. A.
(48) ERROR 48

N. A. N. A.
(49) ERROR 49

The container of the Refill the dosage container.

(50) DOS 3 EMPTY
disinfectant is empty, the If the error occurs again,
dosage level sensor please contact the service
defect. engineer.

Dosage unit is not working Run program P16 "Rinsing

(51) DOS 3 START
after activation. dosage system". If there is
no change, the dosage
unit should be exchanged
by a service engineer.

N. A. N. A.
(52) ERROR 52

N. A. N. A.
(53) ERROR 53

N. A. N. A.
(54) ERROR 54

The container of the dosage Refill the dosage container.

(55) DOS 4 EMPTY
4 is empty, the dosage level If the error occurs again,
sensor defect. please contact the service
engineer.

Art. No: 00006.13 Rev. 0 Page 11 of 15 INNOVA® M3 New

 Dosage unit is not working Run program P16 "Rinsing
(56) DOS 4 START
after activation. dosage system". If there is
no change, the dosage
unit should be exchanged
by a service engineer.

N. A. N. A.
(57) ERROR 57

N. A. N. A.
(58) ERROR 58

Dosage system calibration New calibration required.

(59) CALIBR. DOS.
lost. Call service engineer.

The temperature in the Restart program. If the

(60) ERR. TANKHEAT
wash chamber is not error occurs again, please
reaching the target contact service engineer.
temperature within a
maximum given time.
Tank heating defect.

Inadmissible value at the Sensor and its connections

(61) BREAK PT100 TANK
wash chamber
temperature sensor.
Interruption to the sensor.
have to be verified and if
necessary has to replace
the sensor. Call service
engineer.

Inadmissible value at the Sensor and its connections

(62) SHORT PT100 TANK
wash chamber
temperature sensor. Short
circuit to the sensor.
have to be verified and if
necessary has to replace
the sensor. Call service
engineer.

The temperature difference Sensors and their

(63) ERR.DIFF.PT-TANK
between the two sensors in
wash chamber is more than
3 ºC.
connections have to be
verified and if necessary
have to replace the
sensors. Call service
engineer.

Boiler outlet valve defect, Restart the machine. If the

(64) BOILER LEAK
boiler level monitoring error occurs again, please
system defect. contact service engineer.

Within the given time limit, Check the water supply

(65) ERR.BOIL.INPUT
the boiler is not filled. system. Restart the
- Stop valve closed machine. If the error occurs
- Inlet valve defect. again, please contact
- Float switch defect. service engineer.

INNOVA® M3 New Page 12 of 15 Art. No: 00006.13 Rev. 0


10. Error messages
Within the given time limit,
(66) ERR.BOIL.HEAT
the boiler is not reaching
the target temperature.
- Boiler heating defect.
Inadmissible value at the
(67) BREAK PT100 BOIL.
temperature sensor of the
boiler.
- Interruption to the
sensor.
Inadmissible value at the
(68) SHORT PT100 BOIL.
temperature sensor of the
boiler.
- Short circuit to the
sensor.
Inadmissible value at the
(69) BREAK PT100 DRYER
temperature sensor of the
dryer. Interruption to the
sensor.
Inadmissible value at the
(70) SHORT PT100 DRYER
temperature sensor of the
dryer. Short circuit to the
sensor.
The temperature
(71) ERR.DIFF.PT-DRYER
difference between the
two sensors of dryer is
more than 3 ºC.
N. A.
(72) ERROR 72
N. A.
(73) ERROR 73
The maintenance interval
(74) CHANGE STERILFILT
for the filter exchange has
been reached.
N. A.
(75) ERROR 75
N. A.
(76) ERROR 76
Art. No: 00006.13 Rev. 0 Page 13 of 15
INNOVA® M3 New
Restart the machine. If the
error occurs again, please
contact service engineer.
Sensor and its connections
have to be verified and if
necessary has to replace
the sensor. Call service
engineer.
Sensor and its connections
have to be verified and if
necessary has to replace
the sensor. Call service
engineer.
Sensor and its connections
have to be verified and if
necessary has to replace
the sensor. Call service
engineer.
Sensor and its connections
have to be verified and if
necessary has to replace
the sensor. Call service
engineer.
Sensors and their
connections to be verified
and if necessary sensors to
be replaced.
Call service engineer.
N. A.
N. A.
Sterile filter has to be
replaced. Call service
engineer.
N. A.
N. A.
INNOVA® M3 New
 N. A. N. A.
(77) ERROR 77

N. A. N. A.
(78) ERROR 78

The temperature Sensors and their

(79) ER.DIFF.PT-BOILER
difference between the
two sensors of boiler is
more than 3 ºC
connections have to be
verified and if necessary
have to replace the
sensors.
Call service engineer.

N. A. N. A.
(80) ERROR 80

N. A. N. A.
(81) ERROR 81

N. A. N. A.
(82) ERROR 82

N. A. N. A.
(83) ERROR 83

N. A. N. A.
(84) ERROR 84

N. A. N. A.
(85) ERROR 85

Pump pressure detected Check for the availability of

(86) PUMP PRESS LOW
to be low. water and foaming, restart
- pump defect. and call service engineer if
- Pressure sensor defect. the same error repeats.
- Foaming.
- Lack of water.

Inadmissible value at the Sensor and its connections

(87) BREAK PUMP SENS
pressure sensor.
Interruption to the sensor.
have to be verified and if
necessary has to replace
the sensor. Call service
engineer.

Inadmissible value at the Sensor and its connections

(88) SHORT PUMP SENS
pressure sensor. Short
circuit to the sensor.
have to be verified and if
necessary has to replace
the sensor. Call service
engineer.

INNOVA® M3 New Page 14 of 15 Art. No: 00006.13 Rev. 0

 INNOVA® M3 New

10. Error messages

N. A. N. A.
(89) ERROR 89

Communication with the Restart the machine. If the

(90) ERR. SCANNER
scanner is not working. error occurs again, please
contact service engineer.

Communication with the Restart the machine. If the

(91) ERR. PRINTER
printer is not working. error occurs again, please
contact service engineer.

Communication with the Verify the external

(92) ERR. PC
EDP system (PC) is not connections, restart the
working. Probably loss of machine. If the error
data. occurs again, please
contact service engineer.

N. A. N. A.
(93) ERROR 93

N. A. N. A.
(94) ERROR 94

N. A. N. A.
(95) ERROR 95

N. A. N. A.
(96) ERROR 96

N. A. N. A.
(97) ERROR 97

N. A. N. A.
(98) ERROR 98

N. A. N. A.
(99) ERROR 99

N. A. N. A.
(100) ERROR 100

The maintenance counter Complete maintenance has

(101) SERVICE-DATE
has reached the pre – set to be carried out and has to
number of wash charges. reset the maintenance
The washing operation counter. Call service
can be continued for some engineer.
time.

Art. No: 00006.13 Rev. 0 Page 15 of 15 INNOVA® M3 New